--- title: Teladoc Reviews meta_title: 'Teladoc Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Teladoc works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 24 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Teladoc Reviews **Vendor:** Teladoc **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 3.0/5.0 **Total Reviews:** 24 ## About Teladoc Teladoc Health is the global virtual care leader, helping millions of people resolve their healthcare needs with confidence. ## Teladoc Reviews ### 1. Not really that convenient **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Teladoc?** You can talk to someone pretty fast and get a prescription. **What do you dislike about Teladoc?** There is a lot to dislike about Teledoc. What they don't tell you is that it's more for an emergency service and they don't really give you more than a prescription that only last one round. I called teledoc for a prescription I have been taking for years but they didn't explain that they didn't give refills. They didn't explain anything at all! They are also more expensive than visiting a primary care doctor so while you think it saves you time and money, it really doesn't. Once you get a claim, which takes forever, and a prescription you can't refill it will end up costing more time and money by using Teledoc cause they did not really try to help solve your issue. Just put a quick bandaid on whatever you have and then charge you. They could have been more upfront about cost or explaining what teledoc is actually for, but they deceptively do not explain anything so people think it's could be a good service. But it's just another shady service out for your money and not you for your health. Don't recommend to use. **What problems is Teladoc solving and how is that benefiting you?** It didn't solve my issues but compounded it. ### 2. Close but no cigar **Rating:** 1.5/5.0 stars **Reviewed by:** Tina S. | patient **Reviewed Date:** November 18, 2021 **What do you like best about Teladoc?** Talking with a doctor on short notice was helpful for an acute condition. **What do you dislike about Teladoc?** Receiving a prescription that the doctor did not preauthorize has been super unhelpful. And, two days later, I'm still without my prescription. Not sure if this is training or systems integration, but it's been the worst experience while not feeling well. **What problems is Teladoc solving and how is that benefiting you?** Telehealth diagnosis based on symptoms. Speaking with a medical professional who's experienced in handling urgent care/emergency related health concerns. The diagnosis was helpful until I can see my primary care doc next month, however, it's only half way there if I'm spending hours trying to jump through hoops to get my actual prescription filled without paying out of pocket and hoping that the insurance company reimburses me down the road. Our healthcare system is so broken in the U.S. The Contact UX is also terrible. Nobody responds to service requests for a day and whoever responded seems to not read the initial request well or is unable to put the information together. So, then, submit another message that will then take another day to receive a response. Totally inefficient. ## Teladoc Discussions - [What technology does Teladoc use?](https://www.g2.com/discussions/what-technology-does-teladoc-use) - 1 comment - [View Teladoc pricing details and edition comparison](https://www.g2.com/products/teladoc/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A50%3A43+-0500&secure%5Bsession_id%5D=68beff18-025a-4431-918e-adfe5a6efeb7&secure%5Btoken%5D=97e6f050056c5ca152e6e52a2ad48e74a79e7e1fba09f28110b873ddc5f6d552&format=llm_user) ## Teladoc Features **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Compliance** - HIPAA Compliance - State Regulation Compliance **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top Teladoc Alternatives - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews)