The built-in workflow saves my advisors a ton of time. Review collected by and hosted on G2.com.

The inventory system seems a little shallow. And I wish i could write free form notes on the face of an RO that were easy to see when you open the job up Review collected by and hosted on G2.com.

I like the inspection tab where we can upload photos and share them with clientele. It allows us as a repair facility to provide a level of transparency that is lacking in most other repair facilities and dealerships in our area. Honestly, everything works and gels pretty seamlessly. The setup of Tekmetric was fantastic and very easy to set up the shop, even easier after using the training videos. Review collected by and hosted on G2.com.

Honestly everything works and gels pretty seamlessly. One thing I would like is an option to DM technicians directly from the advisor side to ask questions or just keep them informed on timelines and updates. I would like the integration of DC and Tekmetric to be a little more seamless. Make texting the customer an easier experience. Review collected by and hosted on G2.com.

I use Tekmetric to improve my company workflow and customer approvals. I find it incredibly useful for keeping track of all the tickets, parts, and money coming in. The access to all types of reports really helps me manage my business effectively. I like how easy it is to use and the fact that I can access it on every type of device I own. Organization has been huge for my small business, making it much more manageable. The initial setup was extremely easy, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

I would like to see more view options for tech views in each ticket. Review collected by and hosted on G2.com.

It's a lot easier to use and manage compared to our old software Tireshop. I like that it integrates with our tire providers and have had no issues at all. Very easy to learn as well. Review collected by and hosted on G2.com.

Really isn't much I don't like, I haven't found anything yet I think could be better. Review collected by and hosted on G2.com.

I love the new integrated payment option. Review collected by and hosted on G2.com.

I tried to inquire about the CRM, but the staff told me that it was not for mobile shops. Why is that? Review collected by and hosted on G2.com.

I really like Tekmetric as it helps keep our Repair Orders organized and makes the business flow efficiently. I appreciate how user-friendly it is and the simplicity of everything. The initial setup was super easy and straightforward. Review collected by and hosted on G2.com.

Some of the Canned jobs, other than that everything else is great! Just adding more canned job items and making sure that they work accurately. Review collected by and hosted on G2.com.

I find it very easy to manage Tekmetric and appreciate that it gets straight to the point quickly. I like that I can calculate labor time without needing to switch to other tools like ALLDATA. What I really enjoy is how easily I can put together estimates in a timely manner. I also like having labor and part vendors available all in one app, which is super convenient. The initial setup was easy, making the transition to using Tekmetric smooth for me. Review collected by and hosted on G2.com.

I don't like that the labor time varies from ALLDATA. Even though it doesn't affect usability much, it would be better if it were more consistent. Review collected by and hosted on G2.com.

I gain a lot of efficiency in shop management with Tekmetric. I like the efficient workflow management, estimate building, and reporting features. Estimates are easy to build with the integrated labor guides and PartsTech parts sourcing integrations. The setup went smoothly, and the customer support was good. Review collected by and hosted on G2.com.

I wish they had a little better system of tracking return parts. Review collected by and hosted on G2.com.

The ease of access and the assignable tasks is my favorite part of the software. Review collected by and hosted on G2.com.

I think it would be cool to implement better UI in the app Review collected by and hosted on G2.com.

I really like the scheduling aspect of Tekmetric, which plays a significant role in streamlining our operations. The integration of the new marketing features is another aspect that I find extremely valuable. It allows us to maintain constant contact with our customers on a single platform. This integration not only enhances communication by enabling us to text and email estimates and invoices but also improves our overall customer relationship management. Additionally, the initial setup of Tekmetric was exceedingly easy, which made the transition smooth and hassle-free. This ease of use, combined with the functionalities that Tekmetric offers, significantly enhances our shop's efficiency and operational success. Review collected by and hosted on G2.com.

I would like Tekmetric to integrate more seamlessly with aftermarket accessory distributors. As an aftermarket accessory shop, it would be beneficial if Tekmetric could facilitate purchasing parts from these distributors with the same ease that we experience with O'Reilly's, Napa, or AutoZone. Review collected by and hosted on G2.com.