--- title: Tegsoft Contact Center Reviews meta\_title: 'Tegsoft Contact Center Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Tegsoft Contact Center works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 3 scale: '5' date\_modified: '2026-06-04' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Tegsoft Contact Center Reviews & Product Details An omnichannel communications platform (Voice, SMS, live-chat, chat-bots, email, Social, etc.), that can easily integrate into all of your business processes. Our standard platform can be activated in less than 30 minutes and most of our configuration can be done remotely. Deployment flexibility: we provide our offering in 3 different models: on-premise Perpetual, on-premise SaaS, Cloud. Tegsoft is the perfect platform for businesses that offer cloud-powered solutions to companies of all sizes, developing voice and text communications services to improve customer experience. * * * Seller [Tegsoft Contact Center](https://www.g2.com/sellers/tegsoft-contact-center) Discussions [Tegsoft Contact Center Community](https://www.g2.com/products/tegsoft-contact-center/discuss) Languages Supported Arabic, Azerbaijani, Bulgarian, Danish, German, Greek, English, French, Irish, Hindi, Hungarian, Italian, Japanese, Korean, Macedonian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Albanian, Serbian, Turkish, Vietnamese, Chinese (Simplified) Overview by Tuba Gürsoy Show More ## Pricing Pricing provided by Tegsoft Contact Center. ### Inbound Agent $59.00 1 Seats Per Month ### Outbound Agent $59.00 1 Seats Per Month [ View More Pricing Information ](https://www.g2.com/products/tegsoft-contact-center/pricing) ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/tegsoft-contact-center/competitors/alternatives) ![Serkan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serkan Y.") SY Serkan Y. Sistem Uzmanı Mid-Market (51-1000 emp.) 10/23/2023 "The Best Call Center Platform: Tegsoft Contact Center" 4.5/5 What do you like best about Tegsoft Contact Center? With Tegsoft we can contact all our customers easily. Tegsoft customer support always helpful to us. Our customer support team using Tegsoft Contact Center. Tegsoft is very easy to use for our employees. Also Tegsoft integration is very effective, we integrated with Whatsapp and we reach our customers via Whatsapp. In short Tegsoft has ease of implementation. Our company using Tegsoft daily. The best thing is ease of management and connecting VoIP without problem. Review collected by and hosted on G2.com. What do you dislike about Tegsoft Contact Center? 1) Sometimes web interface very slow, we need to restart webservice. 2) New Tegsoft interface very complicated. Review collected by and hosted on G2.com. What problems is Tegsoft Contact Center solving and how is that benefiting you? 1) With Tegsoft Contact Center we can communicate with our customers. 2) With tegsoft our employees chatting with each other and they can ask questions to team leader. 3) Tegsoft reports and graphics works very good we always watching SLA and SL. We are improving with Tegsoft reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Siddharth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddharth S.") SS Siddharth S. Cloud Engineer Trainee Small-Business (50 or fewer emp.) 8/8/2022 "tegsoft - communicate to the clouds" 5/5 What do you like best about Tegsoft Contact Center? what I like best is it is a single point of contact for all customer issues and helps ease communication mismatch between companies and customers. also, I like the cutting-edge real-time analytics functionality Review collected by and hosted on G2.com. What do you dislike about Tegsoft Contact Center? The thing I dislike is currently it is only offered on the IBM cloud and it needs to be integrated with all major cloud providers for better availability of its service and features Review collected by and hosted on G2.com. What problems is Tegsoft Contact Center solving and how is that benefiting you? tegsoft is solving the most prevalent problem of the 21st century which is miscommunication which can do blunders if not resolved properly in any industry or enterprise Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shivaling P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivaling P.") SP Shivaling P. Cloud Engineering Analyst Mid-Market (51-1000 emp.) 8/4/2022 "Tegsoft the best happy communication platform" 5/5 What do you like best about Tegsoft Contact Center? Tegsoft is well defined and designed all in one communication platform for cloud native enterprises that all provide better customer experience in todays fast paced and digitized world Review collected by and hosted on G2.com. What do you dislike about Tegsoft Contact Center? Contact center management is very chaotically designed and must be very user friendly and all the options must be wash available to the customer so that it can be easily configured Review collected by and hosted on G2.com. What problems is Tegsoft Contact Center solving and how is that benefiting you? It is solving customer communication problems for large enterprises and helping was the blockers that customers face when using cloud native tools so that is one of problem Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Tegsoft Contact Center for G2 to provide buying insight. 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Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. 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Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. ](https://www.g2.com/products/liveagent/reviews "LiveAgent") [Show More](#) ## Pricing Options Pricing provided by Tegsoft Contact Center. ### Inbound Agent $59.00 1 Seats Per Month ### Outbound Agent $59.00 1 Seats Per Month ### Blended Agent $69.00 1 Seats Per Month [ View More Pricing Information ](https://www.g2.com/products/tegsoft-contact-center/pricing) ##### Categories on G2 [Contact Center](https://www.g2.com/categories/contact-center) ##### Explore More [Best software for managing parallel builds](https://www.g2.com/discussions/best-software-for-managing-parallel-builds)[What is the best human resources system](https://www.g2.com/discussions/what-is-the-best-human-resources-system)[Best partner management system for increasing revenue](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue) [Which desktop publishing platforms are the most reliable for teams that need to avoid steep learning curves and designer-heavy workflows, based on user reviews?](https://www.g2.com/discussions/which-desktop-publishing-platforms-are-the-most-reliable-for-teams-that-need-to-avoid-steep-learning-curves-and-designer-heavy-workflows-based-on-user-reviews)[What is the top-rated PDF editor for enterprise use?](https://www.g2.com/discussions/what-is-the-top-rated-pdf-editor-for-enterprise-use)[Which contractor payment tools work best for a creative agency or consulting firm paying a global network of freelancers in multiple currencies each month?](https://www.g2.com/discussions/which-contractor-payment-tools-work-best-for-a-creative-agency-or-consulting-firm-paying-a-global-network-of-freelancers-in-multiple-currencies-each-month) [Show MoreShow Less](javascript:void(0);)