Recommendations to others considering Techfino:
Techfino has the talent, knowledge, capacity and appears to know what it takes to maintain continuity among consultants. If you are with a provider that experiences consultant turnover, lack of expertise and/or delays in response time, you need to consider Techfino. Review collected by and hosted on G2.com.
What problems is Techfino solving and how is that benefiting you?
Our company is comprised of manufacturing and distribution and has been using NetSuite for 10 years. Since integration of NS, our business has grown organically and through acquistions. Our NS instance has been highly customized with scripts that continue to break and interrupt our daily business. Our previous NS consultants kept providing band-aids, but never fixed the root issues or provided insight on how NS has changed over the past 10 years nor offered native solutions that currently exist.
We started a contract with Techfino for 30 prepaid hours monthly (7 months ago) and are now at 100 prepaid hours monthly and still going strong. Over the past 7 months, they have provided our Finance team with native solutions, training on how to use NS and insights to best practices. They have helped us establish workflows and introduced features of NS to make our days run efficiently. They have helped us build the intercompany framework with multi-currency functionality and taught us how to use it properly to maximize the benefits of NS. The list can go on and we are just gaining momentum to improve our accounting and reporting processes.
For other departments at our company, they have been a vital resource as well and are now providing 24/7 Critical Support to our IT team.
One advantage of Techfino is the longevity of its consultants. My experience is that Techfino hires the best and the brightest and treats them well to ensure continuity to its customer. The project manager truly manages each project and stays on top of the status. We have bi-weekly status calls and weekly status updates that are informative and meaningful. Their process for tracking projects is well tuned and I can always review the current status of any ticket. Review collected by and hosted on G2.com.