# Dyspatch Reviews **Vendor:** Techdrop Labs **Category:** [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) **Average Rating:** 4.1/5.0 **Total Reviews:** 95 ## About Dyspatch Dyspatch is an industry leading email production platform designed to help businesses focus more time on innovation and less time on implementation. Empower your non-technical email team to increase engagement and conversion metrics by providing amazing email experiences at scale. Build beautiful, interactive email templates in minutes using pre-coded content blocks, and easily collaborate with key stakeholders all within Dyspatch. Easily integrate with your existing email service providers for sending. ## Dyspatch Pros & Cons **What users like:** - Users find Dyspatch to be **affordable** , providing an accessible solution without compromising on quality and support. (1 reviews) - Users praise the **exceptional customer support** of Dyspatch, highlighting their quick, effective assistance for all inquiries. (1 reviews) - Users find Dyspatch to be **extremely easy to learn** with excellent support and extensive documentation for self-service. (1 reviews) - Users find Dyspatch **extremely easy to use** , benefiting from straightforward integration and responsive support. (1 reviews) - Users love the **easy creation** process with Dyspatch, enjoying seamless support and beautifully cohesive emails. (1 reviews) - Easy Integrations (1 reviews) - Users praise Dyspatch for its **exceptional email campaign capabilities** , enhancing design, collaboration, and customer support efficiency. (1 reviews) - Email Marketing (1 reviews) - Users value the **flexibility** of Dyspatch, allowing easy design, collaboration, and integration with various tools. (1 reviews) - Training (1 reviews) **What users dislike:** - Users note several **missing features** in Dyspatch, but the team is responsive to feedback and works to address gaps. (1 reviews) ## Dyspatch Reviews ### 1. Wonderful tool and AMAZING support team **Rating:** 5.0/5.0 stars **Reviewed by:** Ebony G. | Sr. Manager of Marketing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Dyspatch?** Dyspatch as a tool is very easy to use and straightforward. They have integrations with most common ESP and email tech systems making it it a great templating solution for us. They were extremely easy for us to implement on top of our internal transactional email system. My favorite thing about Dyspatch is the Support team. As someone who works in Martech and manages multiple third party vendors, Dyspatch is the easiest and most responsive vendor that I have. Anytime we have an issue where we are stumped and can't figure something out, our support team quickly swarms to get us answers and resolve the issues we are seeing which are almost always due to user misunderstanding. They also have extensive documentation that allows us to self-serve, and the team is always ready to jump on a call to train us or help brainstorm solutions for our needs. Lastly, while no third-party tool is ever without flaw for how companies need process and flows to work with internal systems, Dyspatch does an amazing job of actually listening to our suggestions and feedback to then implement product features and updates to fulfill gaps. **What do you dislike about Dyspatch?** The only downside I have for Dyspatch is that I assume the are smaller and newer than a lot of the other players in their space, so there were a lot of small feature gaps that we expected them to have that they didn't have. BUT I will say that alot of those gaps were amplified by just our own internal nuanced way of working AND Dyspatch has resolved just about every gap that we've ever communicated to them. **What problems is Dyspatch solving and how is that benefiting you?** Our team built an internal transactionl email platform and we needed an easy way for our team to build and manager templates that would not require Engineering and product releases. ### 2. Dyspatch - a great partner and product **Rating:** 5.0/5.0 stars **Reviewed by:** Shintaro N. | Lifecycle Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Dyspatch?** Working with Dyspatch for over a year and a half has been nothing short of awesome! They've been instrumental in helping us create beautifully cohesive emails for major moments here at Patreon. Their support team is absolutely top-tier. Every time I have a question, no matter how tricky, they handle it with care and speed, making even the toughest issues seem like a breeze. The entire Dyspatch team is a joy to work with, and I’m genuinely excited to continue this partnership. I couldn’t ask for a better team to have in our corner! **What do you dislike about Dyspatch?** They’re a smaller company, so their product might have a few quirks, but they’re always eager to gather feedback and continuously improve the experience. **What problems is Dyspatch solving and how is that benefiting you?** Creating a cohesive look across all our marketing and transactional emails have been a game changer. Having a central platform to build emails with consistent branding is fantastic, and it makes the process of designing emails both quick and easy. ### 3. The secret sauce to efficient, high-performing emails. Can't imagine email without it! **Rating:** 5.0/5.0 stars **Reviewed by:** Alan H. | Head of Growth Marketing, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Dyspatch?** As a marketer, you must have best-in-class tools to produce high-quality work efficiently. Dyspatch is *by far* one of the best tools I've onboarded in the past few years (and I now have brought it to 2x companies!). Whether you're a small, scrappy marketing team or from a large enterprise, Dyspatch is *the* tool for driving efficiencies, being able to scale content quickly, and do so all while keeping your brand team happy. Because it sits on-top of your ESP, it gives you the flexibility to design outside of the platform, collaborate with teammates, and distribute to multiple tools. Dyspatch's biggest value-add is its team. From translating Figma designs to coded blocks in hours, not weeks, to fast customer support, they have been a pleasure to work with and have helped email become one of our top-performing channels. **What do you dislike about Dyspatch?** An area of improvement would be more integrations with other ESPs. Regardless, there's still the option to export as an HTML and upload to our ESP, it just adds a few more steps. **What problems is Dyspatch solving and how is that benefiting you?** - Engineering support with building scaleable blocks (without having a dedicated internal resource) - Scaling email production - Removing requirement for internal HTML expert ### 4. A tool for email development that helps teams to modernize their overall email creation cycle. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Marketing Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Dyspatch?** Being a developer, you can conveniently access a list of all sent emails to ensure that emails are being sent to the right individuals. It's also quick to enter data directly into their models for personalized emails. This is a suitable choice for startups looking to pave the groundwork for email marketing as well as outreach services. **What do you dislike about Dyspatch?** It's difficult to locate templates when you're searching for them. The search box does not function properly; you must pick "All" in order for the search to function. There is still no snapshot preview, making it difficult to easily search, edit, and preview updates. It is important to equate a sample prototype with a snapshot in another window. **What problems is Dyspatch solving and how is that benefiting you?** Dyspatch is just an email development tool that helps teams to automate the whole email development process. Allow the email team to create emails quickly and conveniently with a collection of post-tested, on-brand email pieces that don't need coding. Integrate with Pardot, Hubspot, Marketo, SendGrid, and other applications. ### 5. How They Send Their Own Emails Tell Me Everything I Need To Know About Their Platform **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Dyspatch?** Variety of templates offered plus drip campaigns. **What do you dislike about Dyspatch?** Beware. I registered for a conference in which Dyspatch was speaking at. I was then included in their email subscription list. I tried to unsubscribe by clicking the unsubscribe link at the bottom of the email but I landed on a page with erroneous code and was unable to unsubscribe. I replied to the email notifying them of the problem and to unsubscribe me, and a rep said thanks for the heads up and that I will be unsubbed. Well, in the next three days, I continued to receive more emails - one every day, for a total of four, and clearly, I was irate receiving them. I presume I've been put in a drip campaign and I assume their emails will continue coming until their campaign ends, even though in every email, I said they need to take a look at their broken unsubscribe link and fix it. I've cleared my browser cache, did private browsing, tried different browsers, it all came up with the same error page. Their email domain is "sendwithus" and the broken unsubscribe page has "sendwithus" in the URL, which is one of their products. It makes sense they're using their own products, but holy moly, if this is any indication of what their product is like and they cannot fix an essential and required feature (unsubscribe link) even for their own email marketing, then that's all I need to know to avoid them at all costs. There's plenty of other email marketing/marketing automation platforms out there. **Recommendations to others considering Dyspatch:** Avoid. There are plenty of other email marketing/marketing automation platforms that wouldn't leave an essential feature (unsubscribe) broken for such a long time. **What problems is Dyspatch solving and how is that benefiting you?** No problems have been solved with them. ### 6. Easy to use and good support **Rating:** 5.0/5.0 stars **Reviewed by:** Eric N. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Dyspatch?** Sendwithus template are fully featured with support for JINJA. The web interface for template design, preview, and "device testing" give us confidence that emails will look good for all recipients. Versioning templates makes sense. Developers have had no problems with the integration libraries (we trigger from our Java backend). Web based analytics are also easy to use and provide most of the information we need to for the most common troubleshooting tasks. Support team is fantastic. Very fast responses, and always finds a solution/answer. **What do you dislike about Dyspatch?** API is pretty basic and sometimes we are not able to get troubleshooting data needed from either API or dashboard. In fact some things are in the dashboard through a web app layer that is not directly available through API. **What problems is Dyspatch solving and how is that benefiting you?** Allow product and design to manage transaction email templates with minimal developer interaction. Get analytics on email delivery, open, click. Empower support to track emails write down to the individual send to answer end customer inquiries. We are able to create new and update existing transaction emails very efficiently and get all the data we need with virtually zero developer interaction. ### 7. Powerful tools **Rating:** 3.5/5.0 stars **Reviewed by:** Gabe F. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Ability to review in clients, send test emails and do A/B testing. **What do you dislike about Dyspatch?** lack of folders for snippets; it would be good to be able to archive but still view old versions for record-keeping. **Recommendations to others considering Dyspatch:** Also look at Litmus - they've improved recently. **What problems is Dyspatch solving and how is that benefiting you?** problems: viewing email in clients; benefits: organizing email ### 8. Why Sendwithus is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden W. | Technical Lead, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** I love the usability both on the frontend and with the api. So much thought has gone into how people actually use the software. The ability to easy copy template id's is a lifesaver. I know it seems small, but it brings the use-ability up to 11. **What do you dislike about Dyspatch?** There frontend does not always update as if the page was refreshed. Sorting is a good example of this. Things are sorted alphabetically when you refresh, but not so when you update things on the frontend. Email templates always look ugly. It's really hard to organize your html in way that isn't overwhelming to nontechnical people. Also, would like to be able to access snippets from within the template editor. You currently have to have multiple windows or tabs open to manage snippets. ALSO just thought of this! But versioned snippets? Right now if you change a snippet it affects all of your emails. I wish there was a way to create another version that you can test out before you publish it live. Finally, a better way to promote versions when you promote new code that makes use of those new versions. There have been a couple times where this has been missed because it is an extra task. **What problems is Dyspatch solving and how is that benefiting you?** We are using sendwithus for all of our transaction email. Non technical staff are able to handle the majority of editing while handing off any of the more complicated tasks to developers. ### 9. Very useful for separating marketing and developer roles in customer communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I really like the use of jinja in templates - it is a really powerful feature that allows those who excel at formatting and email marketing shine with straightforward implementation of devs (passing necessary data to templates in API calls and automations) **What do you dislike about Dyspatch?** I think it is very unfortunate that you can not pull very much from log data using the API. One very obvious example would be the inability to render the sent email based on the log. Instead, I have to try to reconstruct the data that would have been sent to the api call/automation, and call the render method on that data. **Recommendations to others considering Dyspatch:** Feature rich and easy to use! Wish I had switched from my previous provider sooner. **What problems is Dyspatch solving and how is that benefiting you?** Devs were constantly being asked to alter email templates based on mockups by the communications director - this diverted dev attention for a communications task. That problem has been resolved. ### 10. Excellent tool with few shortcomings **Rating:** 4.0/5.0 stars **Reviewed by:** John W. | Sr. Marketing Operations Business Analyst - Technology & Data Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Live template builder is great for coders, Litmus integration makes QA a breeze, snippets save time and effort, reliable data importing/personalization **What do you dislike about Dyspatch?** No nested folders, search function is a little lacking. **What problems is Dyspatch solving and how is that benefiting you?** We have a bank of 400+ email templates, all of which we've built in Sendwithus. The builder in SWU is phenomenal if you write code - your changes are updated almost instantly. QA is made simple with the Litmus integration. Code editor is colorized, making it far easier to scroll through lines of HTML. The Snippet functionality is also great, and has saved an immense amount of time and headaches. If they implement nested folders and improve the template search function just a bit, I'd give it a 10. ### 11. Great tool for transactional emails **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** Jinja and API integration with other systems. Internal reporting features that allow me to see how well emails are doing. **What do you dislike about Dyspatch?** Wish it was a more robust tool so I could use it with marketing related emails - a one-stop shop. Inability to do any real segmentation for sends. No ability to see which users are engaging the most or least and pull a list if needed. List pulling is also very limited, you can only pull and get email addresses, very cumbersome. **Recommendations to others considering Dyspatch:** Makes sure it ticks all the boxes you require before signing the dotted line. Very good platform if all you need is basic email sends, but anything more complicated will be very complicated and require engineering efforts via API calls. **What problems is Dyspatch solving and how is that benefiting you?** Ability to send multi-listing or multi-product emails without the need to hardcode - jinja really makes this easy. This allows us to re-engage customer with products that suite them the best and make them return to our website. ### 12. Meets all emailing needs for a startup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** As a developer, it's easy to view a log of all the emails sent out in order to ensure emails are going out to the correct people. It's also easy to pass information directly into their templates for custom emails. It's a good solution for startups to try and lay a foundation for the email marketing and outreach programs. **What do you dislike about Dyspatch?** I think the documentation for developers could be better. Other than that, It does what it says it does. **What problems is Dyspatch solving and how is that benefiting you?** We use SendWithUs to manage all our outbound emails to our customers. It's easy to set up a template and have it populate with all the relevant data. Considering we reach out to lots of influencers on when / how to post to their social outlet, the timing and data contained within the emails is important and it's never been too much of a hassle to ensure it's correct. ### 13. Best template management, highest price. **Rating:** 0.0/5.0 stars **Reviewed by:** Félix P. | CTO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Internacionalization and complete template management. Also free Litmus email previews. **What do you dislike about Dyspatch?** No template subfolders and lack of unsuscribes management. When GDPR compilance is mandatory, they say they can't afford to be compliant but they launch the same service GDPR compliant with another name and price multiplied by 20. We felt scammed TBH. **What problems is Dyspatch solving and how is that benefiting you?** High amount of template management, specially with internationalization. ### 14. Great tool but has a room to improve usability **Rating:** 4.0/5.0 stars **Reviewed by:** Yevhen R. | Design Lead, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2017 **What do you like best about Dyspatch?** I love the way to construct e-mails out of snippets and preview them. I also like how easy to set up a drip campaign **What do you dislike about Dyspatch?** Searching templates is confusing. Search field does not work well, you need to select "All" so the search would work. Also there is no snippet preview wich make it hard to quickly find, edit and preview changes. Need to open sample template with snippet in other window and compare. **Recommendations to others considering Dyspatch:** Just keep in mind its not a sender, be ready to spend money on one more product **What problems is Dyspatch solving and how is that benefiting you?** Weekly leads e-mails, drip campaigns, tracking stats on how these e-mail campaigns work ### 15. Incredible flexibility with equally incredible customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Gennady B. | Co-Founder & CTO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I love their customer service! They've always been able to answer any questions we have **What do you dislike about Dyspatch?** I'd like more features to enable with sending email blasts **What problems is Dyspatch solving and how is that benefiting you?** Send With Us allows my non-technical team members to send, create, and a/b test emails. This relieves a huge burden on our technical team. They also make it very easy to keep your data, templates, tests, segments, etc. when the need arises to either test or switch to a new ESP. Finally, sending transactional emails is as easy as 1 line of code, which speeds up our development. ### 16. Elegant solution to your mailer needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about Dyspatch?** I admit to being a bit of a newbie to the software, but I have used it to edit a few email templates while working at my current company. The sendwithus ui allowed the templates to be easy to find, edit, update and monitor. The dashboard even provides metrics regarding open rate, etc. **What do you dislike about Dyspatch?** There are some minor issues like some css issues. Specifically some text is currently bleeding under another element on the live log list. I'm not sure if you can set it up with sendwithus, but it would be nice to be able to automate when emails are sent. I'd also like an easier way to send data form our app, to their templates. **What problems is Dyspatch solving and how is that benefiting you?** We use sendwithus to send a ton of emails to our users. Overall, its been fairly painless to implement. ### 17. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler M. | VP of Technology, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** The templating system is great. It allows us to easily create and maintain all of our outbound email templates **What do you dislike about Dyspatch?** I have yet to run into a problem that hasn't been resolved quickly. **Recommendations to others considering Dyspatch:** SendWithUs is the easiest to use, and most complete email management system on the market. Period. **What problems is Dyspatch solving and how is that benefiting you?** Trivie uses SendWithUs to manage various templates for transactional emails and to send them out using the Python SDK. It allows us to centralize all of our email-related concerns into one provider. ### 18. Love Sendwithus **Rating:** 5.0/5.0 stars **Reviewed by:** Lyal A. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Very happy with how our sales team is able to edit templates without development intervention **What do you dislike about Dyspatch?** Would love to see deeper integrations with languages/frameworks. **Recommendations to others considering Dyspatch:** I would definitely give them a try; coming from manually doing emails within our applications, it's a night and day difference. It'll save you both hassle and headache as marketing and sales leads can make changes dynamically -- plus, the product team will love being able to consistently use data to improve transactional emails. We've had great success re-engaging customers due to this! **What problems is Dyspatch solving and how is that benefiting you?** We're using it for our transactional email (user signup). We're expanding it to the other transactional emails we send out. ### 19. Very satisfied and wouldn't change them **Rating:** 4.5/5.0 stars **Reviewed by:** Thanos K. | Marketing Operations Executive, Gambling & Casinos, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Customer support is amazing. Prompt and knowledgeable whenever I needed them. **What do you dislike about Dyspatch?** The speed while changing between templates, could be a little faster. **Recommendations to others considering Dyspatch:** If you're not sure about implementing something, ask them! They will be able to help you develop the solution you need. **What problems is Dyspatch solving and how is that benefiting you?** An excellent UX, user roles also help to keep things safe. Email logs make it easy to access the sent templates when business needs it ### 20. Simple, easy to use interface **Rating:** 4.0/5.0 stars **Reviewed by:** Spencer H. | Senior Product Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I like sendwithus. Many other competing email platforms are difficult to use and require significant development time. sendwithus, however, is very simple and easy to us. **What do you dislike about Dyspatch?** Sometimes it's unclear if changes to email templates have been published or not. **Recommendations to others considering Dyspatch:** Make publishing changes more clear. **What problems is Dyspatch solving and how is that benefiting you?** We use sendwithus for email notifications to our subscribers. The simplicity of this product has streamlined and expedited delivery of enhancements. ### 21. Great way to standardize and manage email content **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Having a place to allow non-IT folks to manage email content at-will is a huge time savings. Also, the tools to review how your html emails will look on all major platforms, including mobile is huge. **What do you dislike about Dyspatch?** Website is a bit clunky to navigate and that can be annoying. Also the editor for html emails isn’t very good, not much more than a text editor. The analytics are pretty good but you can’t really access them programmatically which really limits how we can use them **Recommendations to others considering Dyspatch:** Give it a try, it is a good value if it meets your goals **What problems is Dyspatch solving and how is that benefiting you?** First it allows our operations team to manage email contents and styles without involving IT resources, that’s really allows us to make quick changes. We also learn a lot from the analytics which help us understand how effective we are being ### 22. Developer using SWU **Rating:** 3.5/5.0 stars **Reviewed by:** Erin B. | Developer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** Ease of sending emails using the API & building out templates with Jinja **What do you dislike about Dyspatch?** That there is no source control for the templates. That the snippets are are written in modals! It's a very insecure writing experience. **What problems is Dyspatch solving and how is that benefiting you?** Sending lots of transactional emails. We've been able to test different templates & personalize emails outside of our application which has been very valuable. ### 23. Very Useful email tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren E. | Professional Freelancer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I love that I get to see what our system has sent our customers, and if they say they haven't received it, we can easily resend it! Makes my job SOOO Much easier! **What do you dislike about Dyspatch?** Nothing! Everything is good... meets my needs. **Recommendations to others considering Dyspatch:** Worth it! **What problems is Dyspatch solving and how is that benefiting you?** Same as above, I get to see what emails our customers are getting and base my responses based on that. ### 24. Send emails through an easy API and make your marketing team happy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** The API integration is very smooth, and provides appropriate testing tools. Great developer experience. **What do you dislike about Dyspatch?** We always want more features - more and more support for things like translation/languages, branding etc. **What problems is Dyspatch solving and how is that benefiting you?** Sending large quantities of emails for my product, including things like sending signup emails, announcements and alerts. The tooling available for marketing folk in an easy-to-use interface means that data collection and template changes can be handled with a minimum of interaction with the development team. SendWithUs specializes in email sending so I don't have to. My business can focus on it's core competency. ### 25. Great tool to customize emails and send them the way you want **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** Transactional emails are important for helping new customers, but updating and maintaining them can be difficult. Sendwithus helps us to easily create and update transactional emails. Their email analytic tools are also great and easy to understand. **What do you dislike about Dyspatch?** Tool does what it says it does, but I know how development team thinks the documentation for developers could be better. **What problems is Dyspatch solving and how is that benefiting you?** We use SendWithUs to manage all our outbound emails to our customers. They have an easy-to-use email editor for drip and transactional emails and reliable transactional email services to send out our messages. ### 26. A good email platform **Rating:** 4.0/5.0 stars **Reviewed by:** Gustavo B. | Product Growth Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Dyspatch?** In addition to the possibility of a / b tests, the integration with SendWithUs is very good, allowing us to send information via API that allows us to offer conditional content to this information for our users, which makes it very easy to set up drip campaigns. **What do you dislike about Dyspatch?** Flexibility to adapt to different data structure, segmentation flexibility and more complete reporting. **What problems is Dyspatch solving and how is that benefiting you?** Retention and constant communication with my user base, which brought about a visible increase in engagement ### 27. It just works **Rating:** 4.0/5.0 stars **Reviewed by:** Erik S. | Student Mentor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Sendwithus is what we use for email template management for our transactional emails. It's intuitive and very easy to use even for members of the team who aren't technical **What do you dislike about Dyspatch?** Some of the reporting capabilities could be more robust **What problems is Dyspatch solving and how is that benefiting you?** Email template management, and a tool for marketing to have dynamic content on transactional emails ### 28. Very satisfied with SendwithUs **Rating:** 5.0/5.0 stars **Reviewed by:** Igor G. | Email Marketing Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Dyspatch?** Email templates support conditionals and Jinja (Python template engine) that helps to create emails with dynamic content. Moreover, your email marketing team is not tied to developers as much anymore, because they can prepare templates separately and then just ask developers to trigger those emails via API. Support is very responsive. **What do you dislike about Dyspatch?** Campaigns for manual email are available in Enterprise package only that currently starts from $1k. **What problems is Dyspatch solving and how is that benefiting you?** We are sending transactional emails and minimizing the workload on developers by separating back-end from email templates. ### 29. Does a great job... **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** A lot of companies try and create email locally using a batch process. It's a real pain point, because usually only developers can push code to production. Sendwithus does a great job of allowing non-devs to edit email and let the devs just push JSON objects to send mail. **What do you dislike about Dyspatch?** I think the interface could use a bit of work... it's not as easy as Customer.io... but they've also got some features we like over CIO. **What problems is Dyspatch solving and how is that benefiting you?** Sending email without having to stand up a bunch of on-server processes. ### 30. Flexible option for Programatic Emails **Rating:** 4.0/5.0 stars **Reviewed by:** Nico D. | GTM Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** The reliability and simplicity of using SendWithUs for Email formatting, dynamic content, and targeted messaging **What do you dislike about Dyspatch?** Troubleshooting bugs in the Logs can be problematic at times. The log search does not search through content, making it difficult to find certain emails. **Recommendations to others considering Dyspatch:** Give it a shot. **What problems is Dyspatch solving and how is that benefiting you?** Delivering marketing campaigns for clients. ### 31. Great, Simple, Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Working with Sendwithus is great for my entire team. My favorite feature is the ability to add read-only users who can't mess up my snippets or templates but can access the great reporting suite. **What do you dislike about Dyspatch?** There isn't much to dislike with Sendwithus. One thing I've heard my teammates mention is the ability to view an audit trail so we know who broke what, and when. **What problems is Dyspatch solving and how is that benefiting you?** We're a SaaS and use Sendwithus to send automated reports and database summaries to customers. The customization made this really simple. ### 32. Good product for sending automated emails **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia W. | Clinical Neuropsychologist, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Can create templates that automatically update info coded within the email which ultimately saves time. **What do you dislike about Dyspatch?** Interface is difficult to use at first; though, with exploration, it becomes more clear. **Recommendations to others considering Dyspatch:** More user friendly interface **What problems is Dyspatch solving and how is that benefiting you?** Sending emails that inform users of their progress automatically and on a set timetable. ### 33. Great for my customers who never received their email **Rating:** 4.5/5.0 stars **Reviewed by:** Morsie M. | eStore Support Specialist, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** It's super helpful in my line of work for my customer, who need to receive confirmation emails again. **What do you dislike about Dyspatch?** Some email addresses don't always work, and maybe that's not your mistake. **Recommendations to others considering Dyspatch:** n/a **What problems is Dyspatch solving and how is that benefiting you?** It helps my customers with their confirmation emails when they never received the initial one. ### 34. Some great features, with a few annoyances **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas D. | Quality Assurance Analyst, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** Love the A/B tests, provide a lot of power with little engineering effort on our part. **What do you dislike about Dyspatch?** Versioning and user permissions. The lack of version control can be very frustrating if there is more than one person trying to work on a template. As for user permissions, they're too restrictive. As in, there are two few options to encapsulate the various roles we want to fill. Being able to customize roles would be ideal. **What problems is Dyspatch solving and how is that benefiting you?** Support for stylized emails and a/b testing ### 35. Easy to set up, very effective to use **Rating:** 5.0/5.0 stars **Reviewed by:** Terry T. | Principal Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Dyspatch?** The ease of getting new templates set up and integrating with Sendgrid really made the task pleasant and I was able to accomplish more than I originally expected. **What do you dislike about Dyspatch?** There really wasn't anything that I disliked that was notable. **Recommendations to others considering Dyspatch:** Give it a try...it is easy to get started and accomplish significant benefits in a short time **What problems is Dyspatch solving and how is that benefiting you?** We are sending responses for new customer registrations and then scheduling follow-on communication. We saw in increase in customer engagement after starting this. ### 36. Fantastic! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Sendwith us has allowed our marketing team to take control of system emails. What used to be 44 random hard coded emails scattered throughout the system has been reduced to 15 templates in Sendwithus. We can edit text and publish new versions without a sprint! **What do you dislike about Dyspatch?** Some of the reporting features are slim on the campaigns aspect. You cannot get a report of who opened/clicked without additional dev work. **What problems is Dyspatch solving and how is that benefiting you?** Revamping emails, moving them outside our system, and having marketing control the content ad-hoc. ### 37. SendWithUs is extremely easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam W. | Product Support Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** The ability to navigate websites easily is sometimes not so easy. SendWithUs has built an extremely user friendly platform for our company to use and integrate with. I am not a software engineer for my company but my role requires use of SendWithUs, it was very painless to learn the platform. **What do you dislike about Dyspatch?** To be honest, I haven't found anything worth complaining over. **Recommendations to others considering Dyspatch:** I don't have any recommendations. **What problems is Dyspatch solving and how is that benefiting you?** Business solutions mainly include verification for distributed emails to clients. ### 38. SendWithUs is a useful tool for email automation **Rating:** 2.5/5.0 stars **Reviewed by:** Vardhan D. | Software Engineer II, Identity and Connected Experiences, MS Office, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Dyspatch?** Data analytics on emails us a usefulfeature **What do you dislike about Dyspatch?** I dislike the process of validation of template since it's slow. Unsure if that process is dictated by internal policies or not though. **What problems is Dyspatch solving and how is that benefiting you?** Drive engagement on webpage based on updates ### 39. Great email tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** Easy to create emails and mostly to change the code and see the changes in real-time. **What do you dislike about Dyspatch?** Sometimes, you make a small change and the CSS gets changed. Takes a bit of playing around to figure out the issue and fix with online CSS. Support was contacted because of that and facing the same problem now on another bunch of emails. **Recommendations to others considering Dyspatch:** Great tool! Go for it! **What problems is Dyspatch solving and how is that benefiting you?** Makes sending beautiful emails easier than with any other tools. ### 40. It´s very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** AGUSTIN H. | Senior Project Manager, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Easy to manage template versions, and easy con configure. **What do you dislike about Dyspatch?** Nothing, i think is a very simple tool and i have never a bad experience with sendwithus **Recommendations to others considering Dyspatch:** Include your product in Azure Market place **What problems is Dyspatch solving and how is that benefiting you?** Localize & make Marketing team independent of IT ### 41. Great for Drip Campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Maggie G. | Community & Growth Acquistion Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Integrated with SendGrid for our onboarding campaign nicely. support is GREAT. **What do you dislike about Dyspatch?** Templates can be hard to design without knowing html/css. Have to copy in HTML from mailchimp and try to adjust. **What problems is Dyspatch solving and how is that benefiting you?** Our onboarding marketing campaign for our mobile app- ### 42. Sendwithus review **Rating:** 3.0/5.0 stars **Reviewed by:** Albert V. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** It's easy to manage you segments and to send the marketing campaigns. **What do you dislike about Dyspatch?** Is not possible to prepare journeys for customers and would be nice to send SMS, push notifications and others options via Sendwithus. **What problems is Dyspatch solving and how is that benefiting you?** E-mail marketing and drip marketing. ### 43. Great integration and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** The easy API integration into our iOS app was a huge benefit. And their customer support is amazing. **What do you dislike about Dyspatch?** The campaigns portion of the dash is unclear and user email address management is not done through their system. **Recommendations to others considering Dyspatch:** Send with us is great as a transactional email template manager. **What problems is Dyspatch solving and how is that benefiting you?** Sendwithus allows us to send emails to users based on certain attributes and allows us to immediately send emails to users who sign up within our app. ### 44. Johnny's review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I like how you're able to review emails from three months back **What do you dislike about Dyspatch?** I wish Sendwithus was able to allows us to review the whole email history and not just a limited amount of months prior. **What problems is Dyspatch solving and how is that benefiting you?** Sending clients emails that they have not received. The benefits are that I am able to see if a client has reviewed their email or opened it and that allows me to verify it got to the destination ### 45. SWU templates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2018 **What do you like best about Dyspatch?** It has decent analytics and is easy to send test emails. **What do you dislike about Dyspatch?** It's probably out implementation, but a developer has to make the updates. **What problems is Dyspatch solving and how is that benefiting you?** Easier access to templates and analytics. ### 46. Sendwithus Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** The templating system is the feature i find the most useful. **What do you dislike about Dyspatch?** The lack of robust features around sending email, integrations with other sending platforms. No easy scheduled delivery. **What problems is Dyspatch solving and how is that benefiting you?** Email template management ### 47. GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** Tracking emails that we send out. We send out quotes then call on the customer when he opens the email. **What do you dislike about Dyspatch?** Nothing really. The fact that we can't see if they opened it 100% of the time, but that isn't your fault. **Recommendations to others considering Dyspatch:** Use it for all your email needs! **What problems is Dyspatch solving and how is that benefiting you?** Emails not getting to customers. We changed how we send quotes now and it works out great. ### 48. Helps to reduce the pain of email templating **Rating:** 4.0/5.0 stars **Reviewed by:** Michael H. | CTO & Co-Founder, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2017 **What do you like best about Dyspatch?** Easy to use yet powerful template engine, multi language support and versioning. I really like the possibility to change sending providers with just on click - making it easier to A/B test their performance. **What do you dislike about Dyspatch?** The only negative consequence of using sendwithus for us is that it adds another potential point of failure to our email sending chain. **What problems is Dyspatch solving and how is that benefiting you?** Email-Templating and open tracking for all our emails. ### 49. Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Kristan A. | Senior Manager, Client Success, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I could send out e-mails quickly and instantly to a mass of people. The editing interface is also easy to use. **What do you dislike about Dyspatch?** It is hard to check whether my respondents have received my e-mails. Maybe add an easier interface for this? **Recommendations to others considering Dyspatch:** This product is a good solution for mass communication distribution. **What problems is Dyspatch solving and how is that benefiting you?** Sending mass e-mails to our client's stakeholders. Benefit is ease of distribution ### 50. Nice front-end to your transactional emails **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** We like a couple things: 1) Transparency of our email templates - that way non-tech folk can come in and tweak as needed. 2) Activity/logs - often customer service will troubleshoot issues on their own via the email logs. **What do you dislike about Dyspatch?** Nothing comes to mind at the moment as it's overall great. **Recommendations to others considering Dyspatch:** Try it - move some templates over and see if it's a fit. **What problems is Dyspatch solving and how is that benefiting you?** We have a lot of email templates and they're buried in source code. Moving them to SendWithUs really exposed them and makes it easy for us to have them in our consciousness. ## Dyspatch Discussions - [What do you like most about Dyspatch for email production, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-dyspatch-for-email-production-and-what-improvements-could-be-made) - [What is Dyspatch used for?](https://www.g2.com/discussions/what-is-dyspatch-used-for) - [View Dyspatch pricing details and edition comparison](https://www.g2.com/products/techdrop-labs-inc-dyspatch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-14+03%3A03%3A40+-0500&secure%5Bsession_id%5D=d1ccee8b-11e8-44dd-a63b-8bd200c30450&secure%5Btoken%5D=b23cf6df78953e14b7b2ec61654403a09c652dfbd800b604b50f62f29029a22d&format=llm_user) ## Dyspatch Features **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Edit** - Pre-Made - Build - HTML **Logistics** - Analytics - Issues - Integrations - Shareable Link **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration ## Top Dyspatch Alternatives - [AWeber](https://www.g2.com/products/aweber/reviews) - 4.2/5.0 (616 reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - 4.3/5.0 (961 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,443 reviews)