SEO and Google ads management to optimize my online presence. I don't have to distract from my professional practice to worry about online marketing. Online scheduling is a valuable addition to the suite of services which eliminates the need to subscribe to another service. Review collected by and hosted on G2.com.

PatientPop does not integrate with my EMR which creates more administrative work for my staff. Integration with my EMR would make PatientPop's online marketing experience be even more seamless. Review collected by and hosted on G2.com.

It is easy to look up colleges and write information about them. It is easy to go back and fix a mistake when you write a bad note. You see your people easy by looking at the picture or typing the name Review collected by and hosted on G2.com.

I think that you should be able to go back to errors on your notes easier I think that even if it is signed you should be able to go back and correct mistakes. Review collected by and hosted on G2.com.

My favorite feature of Kareo is having so many features in one package. Having the EHR, billing, telehealth, credit card processing, electronic prescribing and patient portal all in one platform is exactly what I wanted and needed. Review collected by and hosted on G2.com.

Patient paperwork should auto-populate in the chart. When patients complete family history, previous meds, personal medical history, demographics, phq-9, gad7 and other forms, it is very cumbersome and time-consuming to have to enter all of that into the chart. Review collected by and hosted on G2.com.

Kareo has been a great asset to our company. It's very simple to use and gets the job done! It is very easy to set appointments and see everything very organized in one spot! Review collected by and hosted on G2.com.

There are sometimes glitches but that's to be expected with any platform really. Other than that I have not had any major issues with Kareo. All websites can have small glitches here and ther. Review collected by and hosted on G2.com.

Customer support, by far, has been better than any other platform or service I have used in my 10 years in practice. Responsiveness is quick, there is almost never a wait and solutions happen in real time. I haven't ever called in my entire time using Kareo and not received either a solution or a follow up shortly thereafter. Review collected by and hosted on G2.com.

I wish it was possible for my office to integrate a different EHR. In my field, there is only one EHR that is synced/integrated with Kareo PM. There have been many times throughout the years I've wanted to explore different software but have not because I would have to do away with Kareo as well. Review collected by and hosted on G2.com.

The reviews are integrated with our EMR system, which has made it helpful. The phone service helps return or new patients. The website is easy to navigate. Review collected by and hosted on G2.com.

I wish patient pop would let me edit our website in a more customized way. The website is very basic, if we had more freedom to customize we would like patient pop even more! Because of the website we have considered looking into other companies to work with. Review collected by and hosted on G2.com.

We like the ability for patients to make appointment requests online, and also leave reviews. Appointment requests are full of all the relevant information Review collected by and hosted on G2.com.

The patient pop appointment calendar does not sync to our EMR. Meaning patients are able to request appointment times that are not actually available. It's non sensical to update the patient pop appointment calendar every time an appointment is made in our EMR to keep the availability accurate. Patient Pop needs to create a way to sync data with eClinical Works Review collected by and hosted on G2.com.

Being able to search by DOB as well as name Review collected by and hosted on G2.com.

I would love to be able to erase duplicate patients Review collected by and hosted on G2.com.

The customer service is k incredible. Even if I have a problem with the service itself, the staff are Kareo is always so incredibly helpful! Review collected by and hosted on G2.com.

There can tend to be a lot of bugs and it can take Kareo some time to fix the issues! Review collected by and hosted on G2.com.

Support is very good. The training was very good, and it was a lot of time to learn the systems. The representative was a little slow to answer, but ultimately worked out. Review collected by and hosted on G2.com.

The representatives were supposed to issue me $100 credit, and never did, I have repeatedly emailed him to no avail. Review collected by and hosted on G2.com.