Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Good Service"
4/5
What do you like best about Tebra (previously Kareo + PatientPop)?

The PatientPop side of the team is very friendly and helpful. The PatientPop portal is well laid out and easily accessible. Their team was helpful in the implementation and integration of our new website. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

The Kareo support side is still lacking in willingness to fix issues, and offer support. Kareo needs to step up their game in this partnership and integrate its features better into PatientPop. There shouldn't be a need for two separate portals, I should be able to access PatientPop and Kareo features under one Tebra portal. Review collected by and hosted on G2.com.

Naveen N.
NN
Naveen N.
CEO
Small-Business (50 or fewer emp.)
"Lots of features, marginal support"
3/5
What do you like best about Tebra (previously Kareo + PatientPop)?

Allows simple and fast setup, very flexibility. Very easy to use. Quick and cost effective to add users and providers. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

Support is lacking. Not much transparency in the enrollment process. Hard to get answers for anything beyond the basics. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Worth Every Penny"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

While more robust than a bare-bones EHR, the RCM piece makes it worth every penny. I also like that it encourages providers to take note of patient's BMI and refer them to a specialist for better continuity of care. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

I used it years ago when I was a primarily cash-pay practice. Didn't make much sense for me to use it at the time with so many features geared towards credentialing/insurance. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Good Format"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

I am able to access my client's charts with very little hassle or typing. I am able to view my scheduling dashboard with ease. Tabs are right at my fingertips and it's organized quite well. It has a sophisticated and professional look. Documentation is made quite easy. Good job! Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

I notice my calendar always falls to a specific date. It isn't current until I hit "todays date".

When starting a new note it should automatically give the present date. Review collected by and hosted on G2.com.

Shivani P.
SP
Shivani P.
Small-Business (50 or fewer emp.)
"Seamless Experience"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

I love that both the EMR and website is integrated into one ensuring a smooth and seamless experience with each patient that books from check in to the appointment to check out Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

I don't like that they are 2 different logins Review collected by and hosted on G2.com.

JM
Jennifer M.
Small-Business (50 or fewer emp.)
"Professional Up To Date system"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

Tebra is super user friendly. It is streamlinded where you can schedule, talk to patients, can send messages. I have used many other systems and you needed an IT degree to navigate the system. This system is easy to use and patients can easily navigate it as well. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

I don't like that as a provider I cannot easily block off my schedule directly on the calendar. I still haven't figured out how to implement my documents to chart on. Review collected by and hosted on G2.com.

RR
Rodney R.
Small-Business (50 or fewer emp.)
"SEO Efficiency and Management"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

I like the services that they offer regarding appointment requests and the review process. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

Not that it is a Tebra downside but more in relation to our management company that has taken a while for the two companies to work on a project. Review collected by and hosted on G2.com.

Jenny F.
JF
Jenny F.
Small-Business (50 or fewer emp.)
"This has been good"
4.5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

Easy to use. Reminders. E prescribe. How this matches with the PMP. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

Reaching support staff is hard. This was not the case early on. Review collected by and hosted on G2.com.

Cornell J.
CJ
Cornell J.
Mid-Market (51-1000 emp.)
"Tebra is amazing platform to use"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

It is user and client friendly. I would highly recommend Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

the that app does have a telehealth feature and the alert is not visible when making an appointment Review collected by and hosted on G2.com.

Tracy G.
TG
Tracy G.
Small-Business (50 or fewer emp.)
"Excellent EHR"
5/5
What do you like best about Tebra (previously Kareo + PatientPop)?

I like the ease of use. It is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

It is expensive. I think other EHR are less expensive and has more capabilities. Review collected by and hosted on G2.com.