# Teamwork by SpotOn Reviews
**Vendor:** Dolce Software  
**Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 6
## About Teamwork by SpotOn
Dolce software has been acquired by SpotOn and is now part of our SpotOn Teamwork solution. SpotOn Teamwork simplifies your day-to-day by bringing scheduling, tip distribution, payroll, labor cost analysis, and employee collaboration under one roof. Ensure accuracy and save time with a system that fully integrates with your POS so all roles, wages, and time-clocks are always up to date. Make tasks easier for your staff with simple clock-in and clock-out functions and automatic tip management that&#39;s customizable to accommodate even the most complex distribution rules.



## Teamwork by SpotOn Pros & Cons
**What users like:**

- Users love the **ability to check daily tips** effortlessly by clocking in, enhancing their experience significantly. (1 reviews)
- Users appreciate the **ease of use** of Teamwork, enjoying quick access to daily tips and details. (1 reviews)
- Users value the **efficiency** of Teamwork by SpotOn, appreciating seamless integration and streamlined scheduling notifications. (1 reviews)
- Users appreciate the **seamless integration and remote hour tracking** of Teamwork by SpotOn, enhancing employee management efficiency. (1 reviews)
- Users appreciate the **seamless integration** with Spot On POS for efficient job scheduling and time management. (1 reviews)
- Users value the **seamless integration** of Teamwork with Spot On, enhancing communication and management efficiency. (1 reviews)
- Users value the **integration with Spot On POS** , enhancing time tracking and schedule management for employees and managers. (1 reviews)

**What users dislike:**

- Users face **poor usability** in Teamwork, struggling with a difficult interface and small mobile display, hindering navigation. (2 reviews)
- Users find the **complex interface** of Teamwork challenging to navigate, wishing for better design and customization options. (1 reviews)
- Users find Teamwork lacking in **essential features** , expressing a desire for improved functionality and personalization options. (1 reviews)
- Users find **limited admin capabilities** frustrating, wishing for more flexibility in managing shifts and personalizing features. (1 reviews)
- Users struggle with **navigation issues** in Teamwork, finding the interface difficult and poorly designed for functionality. (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Display Quality (1 reviews)
- Users find the **poor navigation** of Teamwork frustrating, impacting their ability to effectively manage tasks and features. (1 reviews)

## Teamwork by SpotOn Reviews
  ### 1. Easy Daily Tip Tracking with Helpful Details

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eda D. | Floor manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Teamwork by SpotOn?**

ou can check your daily tips and their details by clocking in and reviewing them, which is a very nice feature

**What do you dislike about Teamwork by SpotOn?**

The only issue is that when you open the program on your phone, everything appears extremely small and you cannot zoom in. The text is very tiny, and the screen setup is not very user-friendly

**What problems is Teamwork by SpotOn solving and how is that benefiting you?**

It definitely needs to be easy to use on a phone. The dates should be displayed in a larger font. There is too much information on the screen, and much of it could be eliminated. It should be simplified and made more user-friendly, especially for people who are not very familiar with technology or are older. Everyone should be able to easily see how much they earned, what time they clocked in, and what time they clocked out

  ### 2. Not the best scheduling app

**Rating:** 1.5/5.0 stars

**Reviewed by:** Megan P. | Front of house Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2025

**What do you like best about Teamwork by SpotOn?**

I like that teamwork is integrated with our Spot On POS system. The fact that employees can remotely check their worked hours is a huge plus. I like that the POS system will inform employees if they are clocking in early for their shift, and that I as a manager get notified through teamwork about employees that are late. It is very nice that I can copy week to week schedules when posting the schedule.

**What do you dislike about Teamwork by SpotOn?**

The interface of Teamwork leaves a lot to be desired. It is difficult to navigate, and is all in all not designed very well from a graphic design standpoint. There are many features that I wish teamwork offered. As a manager, I wish I had the capability to offer up other employees shifts when they are unable to work. I would like to be able to create my own shift parameters and personalization that pertains to my restaurant. I do not like that the mobile version of teamwork greatly limits what I am able to adjust, versus the computer version. I do not like that their is no option to add an "open shift" for employees to pick up if they would like to.

**What problems is Teamwork by SpotOn solving and how is that benefiting you?**

We had no issues with our previous scheduling app, the only improvement is that teamwork integrates with our POS system.

  ### 3. SpotOn Teamwork

**Rating:** 3.0/5.0 stars

**Reviewed by:** Robin B. | Managing Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Teamwork by SpotOn?**

Provides visibility of schedules for all of my locations up to the minute

**What do you dislike about Teamwork by SpotOn?**

I don't like that it doesn't separate meal
Periods in forecasting or generated a schedule based on labor target

**What problems is Teamwork by SpotOn solving and how is that benefiting you?**

Adding buttons at check out to verify breaks are taken

  ### 4. Made our payroll process much simpler and more accurate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Teamwork by SpotOn?**

Customized tip allocation is implimented

**What do you dislike about Teamwork by SpotOn?**

SpotOn POS system is very inmature so need to look for another POS system to integrate

**What problems is Teamwork by SpotOn solving and how is that benefiting you?**

Scheuling and payroll process became much easier

  ### 5. Perfect integration for tipping needs in Square!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about Teamwork by SpotOn?**

We solved the need to have a complex Excel spreadsheet and manual process where there were several opportunities for errors.

**What do you dislike about Teamwork by SpotOn?**

Due to the unique way our Square environment is configured, some automation will not work.

**What problems is Teamwork by SpotOn solving and how is that benefiting you?**

Removing the need for manual processes and Excel spreadsheets.

  ### 6. Works but very slow 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2019

**What do you like best about Teamwork by SpotOn?**

It’s easy to use and has a very basic set up

**What do you dislike about Teamwork by SpotOn?**

After the update, it takes forever to log in and can sometimes be difficult to switch between desktop and phone. 

**Recommendations to others considering Teamwork by SpotOn:**

Have a lot of patience 

**What problems is Teamwork by SpotOn solving and how is that benefiting you?**

We were working to use it for scheduling purposes 


## Teamwork by SpotOn Discussions
  - [What is Dolce used for?](https://www.g2.com/discussions/dolce-what-is-dolce-used-for)
  - [What is Dolce used for?](https://www.g2.com/discussions/what-is-dolce-used-for)
  - [How do I stay logged in when switching in between apps?](https://www.g2.com/discussions/how-do-i-stay-logged-in-when-switching-in-between-apps) - 1 upvote

- [View Teamwork by SpotOn pricing details and edition comparison](https://www.g2.com/products/teamwork-by-spoton/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+02%3A26%3A48+-0500&secure%5Bsession_id%5D=cfa300ee-65d3-48a2-bc75-f94734e6bc97&secure%5Btoken%5D=38c773cfc5e989c798a32a714c6daf1435f6b61efb0464a6b982fadd6bebe565&format=llm_user)

## Teamwork by SpotOn Features
**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Reporting
- Interoperability

**Employee Management**
- Shift Tracking
- Employee Profiles
- Employee Segmenting

**Platform Data**
- Dashboard
- Alerts and Notifications

**Back Office**
- Accounting
- Employee Management
- Analytics
- Inventory Management

**Tip Management**
- Tipout Rules
- Payment Tracking
- PCI Compliance
- Automated Payout

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Front of Office**
- POS
- Table Management
- Kitchen Ticketing
- Reservations

**Platform**
- Reporting
- POS Integration
- Encryption

**Platform Data**
- Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Restaurant Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech

## Top Teamwork by SpotOn Alternatives
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,258 reviews)
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