--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4148 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4148 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,148 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. The usage is reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity **Reviewed Date:** June 29, 2026 **What do you like best about TeamViewer?** The extensive menu is great and the high security measures. **What do you dislike about TeamViewer?** The many upgrades are annoying when you only use the program every 6 months. **What problems is TeamViewer solving and how is that benefiting you?** Performing the necessary clicks remotely is faster than describing them verbally. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the extensive features, and the strong security measures TeamViewer provides. Being able to perform tasks remotely rather than explain them step by step is a clear benefit. We understand that frequent updates can feel inconvenient, especially if you only use the application occasionally. These updates are important for maintaining secure connections and improving performance. All the best, Valeria/TeamViewer ### 2. Secure Remote Connections with Great UI/UX and Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham V. | Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** Helps to connect securely via remote connection to remote machines with UI/UX and good performance **What do you dislike about TeamViewer?** heavy license cost unreliable connection **What problems is TeamViewer solving and how is that benefiting you?** secure, real-time remote control for remote connections and support for desktops with flexibility **Official Response from Ying Qin:** > Hello Shubham, Thank you for your review. We’re glad to hear you value TeamViewer’s secure remote connections, UI/UX, and real‑time control capabilities. We also appreciate your honest feedback regarding licensing costs and connection reliability. Insights like this are important and help guide our efforts to further improve performance and offer solutions that better fit different desktop support needs. Best, Ying/TeamViewer ### 3. Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** Ease of use and reliability and always available **What do you dislike about TeamViewer?** hard to navigate issues with knowledgebase **What problems is TeamViewer solving and how is that benefiting you?** some devices disconnect without any user intervention teamviewer needs to be uninstalled and reconnected on remote device **Official Response from Ying Qin:** > Thank you for sharing your experience. We’re glad to hear that TeamViewer’s ease of use, reliability, and availability are working well for you. We appreciate your honest feedback regarding the knowledge base and device connectivity. We understand how difficult it can be to navigate support content or deal with unexpected disconnections that require reinstallation. Your comments are valuable and help us identify areas where we can improve stability and make self‑help resources easier to find and use. Best, Your TeamViewer Team ### 4. Great Site That Delivers What It Promises **Rating:** 5.0/5.0 stars **Reviewed by:** sherrie e. | Waitress, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2026 **What do you like best about TeamViewer?** I’ve seen it advertised for Manchester United. **What do you dislike about TeamViewer?** Nothing I don’t like. It’s a great sites **What problems is TeamViewer solving and how is that benefiting you?** They help with remote work **Official Response from Ying Qin:** > Hello Sherrie, Thank you for sharing your experience! We’re glad to hear that TeamViewer is delivering on its promise and supporting your remote work needs. Making secure and reliable remote access simple is exactly what we aim to achieve. We truly appreciate your feedback and your support! Best, Ying/TeamViewer ### 5. TeamViewer: A Complete Remote Work Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Srivathsav M. | Senior IT Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about TeamViewer?** The best is that, it does not require any complicated setup for remote sessions, and also feels smooth as the connections load faster and is compatible with Windows, Mac and Linux, Android and iPhone platforms. **What do you dislike about TeamViewer?** The free version is limited and kicks me out after particular period of time. The pricing also feels a big high. Sometimes, sessions get cancelled or logged out suddenly which is a drawback. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer fix a device when we are physically not present near it, which saves a huge amount of time and effort.It also solves cross platform connection issues by letting us connect between Mac, windows , linux , android etc.. **Official Response from Valeria Di Prisco:** > Hello Srivathsav, Thanks for sharing your feedback! We’re happy to hear that TeamViewer’s easy setup, fast connections, and cross-platform compatibility make remote sessions smooth for you. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback about the price is valuable to us, as at TeamViewer, we strive to improve not only our product but also the offers we provide to our users. Best regards, Valeria/TeamViewer ### 6. Great Device Control and Remote Access, but Too Buggy at Times **Rating:** 3.5/5.0 stars **Reviewed by:** Aarju . | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** For its device control and remote access **What do you dislike about TeamViewer?** Buggy for my preference, needs timely updates **What problems is TeamViewer solving and how is that benefiting you?** Problem solving from far away locations **Official Response from Valeria Di Prisco:** > Hello Aarju, Thank you for sharing your feedback. It is great to hear that TeamViewer meets your needs for device control and remote access, especially when solving problems from a distance. We understand your concern about the application feeling buggy at times and your wish for timely updates. Your feedback is important and helps us continue improving performance and reliability. Best regards, Valeria/TeamViewer ### 7. Reliable Remote Support with Unmatched Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Ir provides fast and secure remote access any device without comlex setup. The features make traoubleshooting simple and significantly reduce technical downtime. **What do you dislike about TeamViewer?** The biggest downsides are the high subscription costs for professional tiers. The recent design interface can feel a bit unintuitive compared to the older version **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer removes the need for physical travel by letting me deliver immediate, secure remote support to clients and colleagues, no matter where they are located. **Official Response from Ying Qin:** > Hi There, Thank you for your detailed feedback on G2. It’s great to know that TeamViewer helps you deliver immediate, secure remote support without complex setup and supports you in reducing technical downtime. We also understand your concerns about subscription costs and the newer interface, which feels less intuitive than the previous version. Your feedback is valuable and helps us better understand where flexibility and usability matter most. We appreciate you sharing both the positives and the challenges. Best, Ying/TeamViewer ### 8. Excellent service and applications for remote control and assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** Immediate assistance for contingencies. Specialized technical support. Telework. Audit. **What do you dislike about TeamViewer?** So far, I am implementing it in the company and I don't find any difficulty. **What problems is TeamViewer solving and how is that benefiting you?** Remote work, remote technical support, event history by computer equipment, audit by users. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience. We’re glad to hear TeamViewer is supporting your needs across remote work, technical assistance, and auditing, and that it’s been helpful for handling contingencies efficiently. It’s great to know the implementation has gone smoothly so far, and we appreciate your positive feedback. Best, Ying/TeamViewer ### 9. Teamviewer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Satish v. | US IT Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about TeamViewer?** I can access teamviewer from anywhere, support has been made easy to fix system problems and it works on mac, windows, linux, and even mobile, even non tech people can easily handle this, connections are always nice and smooth end to end encrypted, can record sessions easily. **What do you dislike about TeamViewer?** it will slowdown when other persons network signal is weak, for free users its not available commercially, business plans are more expensive has security risk problem if you share your id and password,it requires setup for unattended access **What problems is TeamViewer solving and how is that benefiting you?** no need of reaching employee if system has issues can fix it remotely without travelling, even if your employer or manager is in other country it is not a problem as we can access it remotely, screensharing helps in real time training, file transfer has been made end to end encrypted, can access through mobile devices remotely ### 10. Leading Remote Access Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** April 06, 2026 **What do you like best about TeamViewer?** TeamViewer stands out for its dependable performance, seamless operation across different operating systems, solid security, and responsive customer support. **What do you dislike about TeamViewer?** Unexpected disconnections during application updates. TeamViewer does not provide advance notification when a restart is required after an update, which can abruptly interrupt an active remote support session. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the challenge of deploying and remotely managing a fleet of industrial PCs across the U.S. and Canada, enabling efficient support and administration without the need for on-site visits. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re pleased to hear that TeamViewer delivers reliable, cross‑platform performance, strong security, and responsive support. It’s great to know the platform helps you efficiently deploy, manage, and support a large fleet of industrial PCs across the U.S. and Canada—without requiring on‑site visits. We also appreciate your feedback regarding unexpected disconnections during updates and the lack of advanced restart notifications. Insights like this are valuable and help us continue improving the remote support experience, especially for active sessions. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 11. Free, Easy Setup, and Smooth Cross-Platform Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav D. | Senior Ai Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about TeamViewer?** free, easy to setup and use , cross-platform functionality **What do you dislike about TeamViewer?** Sometimes there is latency. Which affects user experience. **What problems is TeamViewer solving and how is that benefiting you?** not sure **Official Response from Valeria Di Prisco:** > Hi Baibhav, Thank you for your feedback. It is great to hear that you value the free version, ease of setup, and cross-platform functionality. Making remote access simple and flexible across devices is a key benefit. We understand your note about occasional latency. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve the experience. Best regards, Valeria/TeamViewer ### 12. Safe Environment for remote sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals **Reviewed Date:** May 07, 2026 **What do you like best about TeamViewer?** Asking for Authentication every time when we connect. **What do you dislike about TeamViewer?** It is not working in Low Network connectivity **What problems is TeamViewer solving and how is that benefiting you?** Remote Session for customer to support their queries **Official Response from Valeria Di Prisco:** > Hello User, Thank you for your rating and sharing your experience. It is great to hear that you value the authentication step for each connection and that TeamViewer supports you with remote sessions to help customers with their queries. Security and reliable remote assistance are important benefits. We understand that performance can be challenging with low network connectivity. When experiencing slow connections, ensure both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may also improve stability. All the best, Valeria/TeamViewer ### 13. Adapts Seamlessly to Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | Manager TECH LINE, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TeamViewer?** Willingness to adapt to my business needs **What do you dislike about TeamViewer?** Annual billing for licenses doesn't align with our model to resell licenses when a dealer enrolls. **What problems is TeamViewer solving and how is that benefiting you?** Video MPI, integration with our phone systems **Official Response from Ying Qin:** > Hi Chris, Thank you for your review. We’re glad to hear that TeamViewer’s flexibility and willingness to adapt support your business needs, and that features like video MPI and phone system integration are delivering value. We understand how important billing flexibility can be when working with dealers and partners, and your input is valuable as we continue evaluating how our licensing options can better support different business structures. Best, Ying/TeamViewer ### 14. Correct functioning and adaptable to need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 17, 2026 **What do you like best about TeamViewer?** You find agility and speed for remote management with intermediate-low difficulty **What do you dislike about TeamViewer?** The app needs to be updated many times on clients/local, as a user I prefer to use the web version that doesn't require updates. **What problems is TeamViewer solving and how is that benefiting you?** remote support, hardware/software consultations, and monitor RMM (trial) **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the agility and speed TeamViewer provides for remote management, as well as its support for tasks like remote support and monitoring. We understand your point about frequent updates on client and local devices and your preference for the web version. However, keep in mind that regular updates are important to maintain secure connections and provide access to new features and improvements. Your feedback helps highlight how these updates are experienced in daily workflows. Best, Valeria/TeamViewer ### 15. I use it privately for PC support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** July 17, 2026 **What do you like best about TeamViewer?** - Remote access for PC support. - Free of charge **What do you dislike about TeamViewer?** Deduction: In the current version, I was unable to assign a name to the ID of my new conversation partner. **What problems is TeamViewer solving and how is that benefiting you?** PC Support **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review and for choosing TeamViewer for your personal PC support needs. It's great to hear that TeamViewer makes it easier for you to provide remote assistance and that you've found the free version useful. We understand your frustration about not being able to assign a name to a new connection partner in the current version. Small workflow changes like this can impact convenience, especially when you frequently connect to different devices. We appreciate you sharing both the positives and the areas where you see room for improvement. Your feedback is important to us and helps guide future enhancements. Best, Ying/TeamViewer ### 16. easy to understand product, effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless **Reviewed Date:** July 24, 2026 **What do you like best about TeamViewer?** ease of use, speed of operations **What do you dislike about TeamViewer?** no inconvenience for the requested tasks **What problems is TeamViewer solving and how is that benefiting you?** handled by a professional for troubleshooting **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your feedback. We are delighted to hear that you find TeamViewer easy to use and appreciate its speed and efficiency. It is especially rewarding to know that it helps facilitate professional troubleshooting when support is needed. We appreciate your positive experience and thank you for choosing TeamViewer. Best, Ying/TeamViewer ### 17. Thanks Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate **Reviewed Date:** May 11, 2026 **What do you like best about TeamViewer?** Keep Improve at your application, so everyone can enjoy it **What do you dislike about TeamViewer?** Actually nothing, perhaps some features just make better than now **What problems is TeamViewer solving and how is that benefiting you?** IT **Official Response from Ying Qin:** > Hi there, Thank you for your review. We are glad to hear you appreciate the continuous improvements and that TeamViewer supports your IT work reliably. It is great to know the application delivers value for you overall. Thanks for taking the time to share your experience. Best, Ying/TeamViewer ### 18. A pleasure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** May 13, 2026 **What do you like best about TeamViewer?** the support over the phone has been superb **What do you dislike about TeamViewer?** Nothing, It serves a great purpose. Thats all **What problems is TeamViewer solving and how is that benefiting you?** Always connection problems **Official Response from Valeria Di Prisco:** > Hi user, Thank you for your rating and for sharing your feedback. It is great to hear that your experience with our phone support has been superb. Providing attentive and effective assistance is very important to us. Thank you again for your input and for using TeamViewer. Best regards, Valeria/TeamViewer ### 19. TeamViewer Makes Remote Access Quick, Secure, and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is its ease of use. It allows quick and secure remote access across different devices without complicated setup **What do you dislike about TeamViewer?** What I dislike about TeamViewer is that it can be expensive for commercial use **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling devices remotely. It benefits me by saving time, allowing me to work from anywhere, and easily help others without being physically present **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review! We’re happy to hear that you appreciate TeamViewer’s ease of use and the ability to connect securely across devices without complicated setup. We understand your concern regarding pricing for commercial use; however, we would like to invite you to contact our sales team just to have a conversation and evaluate licensing options. Contact details: https://www.teamviewer.com/es/global/contact-sales/ All the best, Valeria/TeamViewer ### 20. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** Being able to have multiple connections simultaneously **What do you dislike about TeamViewer?** I don't think there are any disadvantages with TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** Simultaneous connections for remote assistance **Official Response from Ying Qin:** > Hi There, Thank you for sharing your positive experience with TeamViewer. We're pleased to hear that simultaneous connections help support your remote assistance workflow and make it easier to manage multiple sessions at once. We truly appreciate your feedback and are glad TeamViewer continues to deliver the experience you're looking for. Best, Ying/TeamViewer ### 21. Best-in-Class Remote Connectivity with Excellent Stability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** Best solution for remote connectivity. With very good stablility. And any person from global can so troubleshooting **What do you dislike about TeamViewer?** May be the cost can be lowered or some more options like good package can be given with less cost **What problems is TeamViewer solving and how is that benefiting you?** As mentioned earlier any person from global can connect so travelling time and cost reduces for troubleshooting and also help to deliver the project on time **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review of TeamViewer! We’re glad to hear that you see it as a stable and reliable solution for global remote connectivity. Enabling seamless troubleshooting from anywhere is one of TeamViewer’s core strengths, and it’s great to know this has helped reduce travel time and costs while supporting on-time project delivery. We also appreciate your feedback regarding pricing. We understand that cost is an important consideration, and your input helps us continually evaluate our packages and offerings to better meet different customer needs. All the best, Valeria/TeamViewer ### 22. Super handy for remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about TeamViewer?** I really like how easy it is to set up and start using TeamViewer. Even if the other person isn’t tech-savvy, they can usually get it running without much trouble. It’s reliable for remote support, works on almost any device, and the screen quality is usually pretty smooth. I also find the file transfer option really convenient. **What do you dislike about TeamViewer?** The paid plans are more tailored for professional use, which makes sense given the advanced features and security it offers. The free version does its job well for personal use, but sometimes it can be a bit strict about detecting commercial activity. Performance depends on internet speed, so with a strong connection, the experience is excellent. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to access and control devices remotely, which saves me a lot of time when helping someone with technical issues. I don’t need to be physically present to troubleshoot, transfer files, or manage a system—it all happens securely online. This has been especially helpful for providing quick support to colleagues and family, and it reduces downtime since problems can be fixed instantly from anywhere. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you very much for your positive review. Regarding the commercial use mentioned in your post, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 23. Competence was great, friendly service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** helping to be connected in traveling worldwide **What do you dislike about TeamViewer?** I never had problems in using TV till now **What problems is TeamViewer solving and how is that benefiting you?** Was always loosing Connection when I restarted Computer **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for your thoughtful review. It’s great to know that TeamViewer has supported you well during your travels and that your experience with our product was positive. Your input is important to us, and we appreciate your support. Best, Ying/TeamViewer ### 24. Fantastic product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Security and ease of use. We use it for remote users and support. **What do you dislike about TeamViewer?** TeamViewer meeting addon to Outlook stopped working as it should after Windows update on 5/13/2026 after restart. Outlook stopped addon as it was slowing the application down. I can't think of any other problems or dislikes recently. **What problems is TeamViewer solving and how is that benefiting you?** Remote users and support. **Official Response from Ying Qin:** > Hi there, Thank you for your feedback! We’re glad to hear things are working well for you. If you ever need tips, guidance, or have suggestions to make your experience even better, feel free to visit the TeamViewer Community: https://community.teamviewer.com We appreciate you being with us! Best, Ying/TeamViewer ### 25. High system availability and fast support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** The straightforward way to connect remotely. **What do you dislike about TeamViewer?** Some of our customers (critical infrastructure in clinics) fundamentally reject the use of Teamviewer because it does not seem secure enough to them. **What problems is TeamViewer solving and how is that benefiting you?** Without TeamViewer, remote support would be significantly more complicated. **Official Response from Ying Qin:** > Hi There, Thank you for your feedback. We are glad to hear that TeamViewer provides reliable access and fast support for your remote work. We understand that security is an important consideration, especially in sensitive environments, and we appreciate you sharing this perspective. Best, Ying/TeamViewer ### 26. Best solution for remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** February 24, 2026 **What do you like best about TeamViewer?** The feature of easy remote access. **What do you dislike about TeamViewer?** The change from the old version to the new one, I confess, almost made me give up on TV, but I am adapting. However, what continues to upset me is the issue of devices added to favorites and my inability to migrate them. **What problems is TeamViewer solving and how is that benefiting you?** problems with physical mobility and agility in services **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience! It’s great to hear that the easy remote access in TeamViewer continues to support your daily needs, especially when it comes to improving mobility and service agility. Regarding your comment about our new interface, we understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. We invite you to visit the link below, where you’ll find a comprehensive guide to the new UI, including a dedicated section on device management to help make your TeamViewer experience smoother and easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wishing you a nice day! Valeria/TeamViewer ### 27. Efficient Way to Reach My IT Team When Problems Arise **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I like it because of efficiency to connect with my IT team whenever there's a problem. **What do you dislike about TeamViewer?** I dislike it bec sometimes it's hard to connect **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer is helping us to connect and help each other in the best possble way, as the other person can navigate my computer even rorm afar. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It’s great to hear that TeamViewer is helping you stay connected with your IT team and making it easier to get support when issues come up. Being able to collaborate and resolve problems remotely is exactly what we aim to support, so it’s wonderful to know it’s benefiting your day-to-day work. We’re sorry to hear that you sometimes experience difficulties when connecting. We understand how frustrating that can be, especially when you need quick assistance. If you’re open to it, we’d love for you to share a bit more about your setup and the issues you’re facing in our Community: https://community.teamviewer.com. There, you can connect with our experts and other users who may have faced similar challenges and can help troubleshoot or suggest improvements. Thanks for your honest feedback, it really helps us continue to improve! Best, Valeria/TeamViewer ### 28. Teamviewer is the worst. Stay away. **Rating:** 0.0/5.0 stars **Reviewed by:** Stanley B. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2026 **What do you like best about TeamViewer?** Used to be a good product until they broke it. **What do you dislike about TeamViewer?** Company lied about perputual license. I paid for what Teamviewer called a "perpetual license". Turns out that there lifetime license ends when they decide that they no longer want to support it. Class action lawsuit anyone? There are free programs that do the same thing. **What problems is TeamViewer solving and how is that benefiting you?** None **Official Response from Valeria Di Prisco:** > Hello Stanley, Thank you for reaching out about your TeamViewer license. We understand that changes like this may require some adjustment, and we truly appreciate your feedback and continued use of our product. Over the years, we have continuously worked to improve our product in terms of security, performance, features, and more, in order to continue offering a high-quality product. You can find full details about the end of support here: https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12#latest We recommend contacting our sales team to evaluate your requirements and the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best, Valeria/TeamViewer ### 29. TeamViewer Makes Remote Access and File Transfer Easy and Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is its reliable remote access, easy setup, and easy file transfer... I can manage systems and work efficiently across devices. **What do you dislike about TeamViewer?** Sometimes it takes a long time to load, and the interface can feel unintuitive and a bit hard to navigate. **What problems is TeamViewer solving and how is that benefiting you?** I can access other devices remotely, although it can get a bit costly at times **Official Response from Ying Qin:** > Thanks for sharing your experience! We’re glad to hear TeamViewer helps you work efficiently with reliable remote access and easy file transfer across devices. We appreciate your feedback on load times, interface navigation, and pricing, and will pass this along as we continue improving the experience. Best, Ying/TeamViewer ### 30. We are quite satisfied that Team Viewer meets our requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** it is a part of our accountancy operation **What do you dislike about TeamViewer?** having to complete time consuming survey **What problems is TeamViewer solving and how is that benefiting you?** we dont have any problems relating to Team Viewerm function **Official Response from Ying Qin:** > Hi There, Thanks for sharing your experience! It’s great to know TeamViewer fits well into your workflow and is meeting your needs without any functional problems. Best, Ying/TeamViewer ### 31. All good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** July 19, 2026 **What do you like best about TeamViewer?** Remote access with clients and staff etc **What do you dislike about TeamViewer?** Too expensive but Ok to use. This question is too long **What problems is TeamViewer solving and how is that benefiting you?** Support **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback and for taking the time to leave a review. We're pleased to hear that TeamViewer helps you support clients and colleagues through reliable remote access and that our remote solution continues to provide value for your support activities. We appreciate your comments about pricing. Best regards, Valeria/TeamViewer ### 32. meets the needs of the company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution **Reviewed Date:** May 06, 2026 **What do you like best about TeamViewer?** speed in connection when access is necessary **What do you dislike about TeamViewer?** when a connection problem appears **What problems is TeamViewer solving and how is that benefiting you?** agility in my process **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer provides fast connections and helps streamline your processes. We are sorry to hear that connection issues occur from time to time. Ensuring both devices are up to date can often help improve stability. Best regards, Your TeamViewer Team ### 33. last experience bad **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** software very stable and easy to use , good quality **What do you dislike about TeamViewer?** Long times for waiting responses and not clear **What problems is TeamViewer solving and how is that benefiting you?** find accounting of a client and repair **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for sharing your experience. We’re glad to hear you find the software stable, easy to use, and high quality. We also appreciate your feedback regarding response times and clarity, as we understand how important timely and clear communication is when supporting clients. Your input has been shared with our team as we continue working to improve the overall support experience. Best, Ying/TeamViewer ### 34. It works wonderfully in Windows environments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 14, 2026 **What do you like best about TeamViewer?** Easy installation, easy maintenance of device lists. **What do you dislike about TeamViewer?** It works very poorly with connections to Android. You could almost say it doesn't work, it's not useful. **What problems is TeamViewer solving and how is that benefiting you?** I help solve anything on PCs and client servers as long as they have an internet connection. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share your feedback with us! We’re glad to hear that you find TeamViewer easy to install and that managing your device lists has been a smooth experience. Regarding your comment related to Android connections, please check the link below for a list of the phone brands supported by TeamViewer: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/mobile/android/supported-manufacturers-for-remotely-controlling-android-devices/. Internally, within the link, you will find other links with relevant information. We invite you to join our TeamViewer Community (https://community.teamviewer.com) if you have any troubleshooting questions. Best, Valeria/TeamViewer ### 35. Outstanding product and company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** February 17, 2026 **What do you like best about TeamViewer?** Easy of use, feature-set, flexibility. Easily the industry leader. **What do you dislike about TeamViewer?** None that I can think of. It's flexible enough to allow us to pick and choose how we use it. **What problems is TeamViewer solving and how is that benefiting you?** We have over 12000 devices and can remotely manage all of them from the same interface - that kind of consistent experience is, without a doubt unparalleld. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your rating! It’s fantastic to hear how much you value TeamViewer’s ease of use, rich feature set, and overall flexibility. Managing over 12,000 devices from a single interface is truly impressive, and it’s a perfect example of where TeamViewer demonstrates its strength. It clearly makes a huge difference in operational efficiency. We hope you will continue to enjoy TeamViewer's benefits. All the best, Valeria/TeamViewer ### 36. Not quite cheap, but worth its price. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 08, 2026 **What do you like best about TeamViewer?** Problem-free installation and application, reliable **What do you dislike about TeamViewer?** It is sometimes confusing because some things have to be done in the client and others in the web client. **What problems is TeamViewer solving and how is that benefiting you?** Cross-branch support for users **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating and for sharing your feedback. It is great to hear that you find TeamViewer reliable and easy to install and use. We are glad it helps you provide support to users across different branches efficiently. We understand that it can sometimes be confusing when certain actions need to be completed in the client while others are handled in the Web Client. To help make navigation easier, we invite you to explore our knowledge base, where you can find guidance on the available interfaces and workflows: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 37. ? **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** Reliable remote control regardless of the connection. **What do you dislike about TeamViewer?** The multiple requests for validation by email, the endless CaptCha codes. **What problems is TeamViewer solving and how is that benefiting you?** Assistance to our users and also to our clients **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It is great to hear that you find TeamViewer reliable for remote control and that it supports your work assisting users and clients effectively. We understand that repeated email validations and CAPTCHA requests can be frustrating during regular use. These steps are in place to help protect accounts and maintain secure access, though we appreciate your feedback. Best regards, Valeria/TeamViewer ### 38. More Private Than Chrome Remote Desktop, but Pricey for Basic Remoting **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about TeamViewer?** That is seems slightly more private than say, a chrome remote desktop in it's probability for scraping my data **What do you dislike about TeamViewer?** It costs too much, really. I mean its only remoting in. I could just user rdp **What problems is TeamViewer solving and how is that benefiting you?** its not really solving anything other than convenience **Official Response from Ying Qin:** > Hello there, Appreciate your honest review! It’s great to hear you trust TeamViewer’s privacy. We understand that pricing can feel high for simple remoting, and we’d love to help you get more value from your setup—feel free to connect with us in our Community: https://community.teamviewer.com. Best, Ying/TeamViewer ### 39. No more delays during onboarding! **Rating:** 4.5/5.0 stars **Reviewed by:** Raphael A. | Senior Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TeamViewer?** One thing I really enjoy about TeamViewer is its speed when I need to access another person’s computer. I am part of remote teams and rely on TeamViewer nearly every day to help fix their machines without having to talk things through in chat. Since it does not cause problems with our security software, I never find it difficult to get into someone’s computer. So, we spend much less time going over small computer issues again and again. **What do you dislike about TeamViewer?** What I don’t like about TeamViewer is that it sometimes requires machines to be on the same version. As soon as I’m using a newer version and the other person has an older one, we can’t start a session. There have been times when I needed to cancel my support calls as a result. When this occurs suddenly during my busiest times, it can completely mess up my schedule. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has greatly helped us reduce the number of work interruptions. At one point, we lost a lot of time just because we were waiting for someone to come to a workstation for fast fixes. These days, I am able to log in at once and finish the job in a matter of minutes. That quick response has made peak times much easier to get through when pressure is high and time is limited. Having it is making our work as a group go more smoothly. **Official Response from Valeria Di Prisco:** > Hi Raphael, Thank you for your review and for sharing your experience with us. Happy to hear that TeamViewer helps you with your onboarding sessions. Regarding the necessary software update, we understand your point. However, in September 2024, the migration of free users to the latest version of TeamViewer was announced in our community. For details, please click on the following link: https://community.teamviewer.com/English/discussion/136920/get-started-with-teamviewer-remote#latest Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 40. Very Reliable, with Powerful Client Lockout and Black Screen **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas F. | Tech Services Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about TeamViewer?** Generally, very reliable and the ability to lock out client and show black screen. **What do you dislike about TeamViewer?** Our integration with Filewave is sometimes unreliable. **What problems is TeamViewer solving and how is that benefiting you?** Remote management and support of endpoints **Official Response from Ying Qin:** > Hi Thomas, Thanks for sharing your experience. It’s great to hear that TeamViewer’s reliability and feature, the black‑screen mode, is working well for you — it is designed to give technicians full control while keeping sessions secure and private. TeamViewer’s ability to manage and support endpoints remotely is exactly where it delivers the most value, giving you fast, secure access to devices without being on‑site. Best, Ying/TeamViewer ### 41. Very useful working outside office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 16, 2026 **What do you like best about TeamViewer?** The New UI it feels Premium to use like web app **What do you dislike about TeamViewer?** i dont know so far for me its very useful for working outside office **What problems is TeamViewer solving and how is that benefiting you?** About database management and other Company Concerns **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review. We’re happy to hear that TeamViewer helps you stay productive outside the office and that you enjoy the new UI. It’s great that you can rely on it for your daily work and company needs. We appreciate you sharing your feedback. Best, Ying/TeamViewer ### 42. Very easy for handling by the customers and also by myself **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** January 26, 2026 **What do you like best about TeamViewer?** The handling was very easy to give support to our customers **What do you dislike about TeamViewer?** At the moment there are no point why we should dislike TeamViewer - we are very to use this product **What problems is TeamViewer solving and how is that benefiting you?** We are solving some software problem on our customer side when we are using the TeamViewer. So for us and our cutomers it's a win-win situation to give a very fast support. **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience. It’s great to hear that both you and your customers find TeamViewer easy to handle — that simplicity is one of its biggest strengths. Quick setup, intuitive controls, and smooth connections make remote support far more efficient. It’s also good to know that TeamViewer is helping you resolve software issues quickly on the customer side. Fast, secure remote access creates a real win‑win by saving time for your team and delivering immediate support for your customers. Best, Ying/TeamViewer ### 43. Simply very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** June 16, 2026 **What do you like best about TeamViewer?** simple usage, clear structure, high quality **What do you dislike about TeamViewer?** Currently, I can't think of any points that I don't like about TeamViewer. **What problems is TeamViewer solving and how is that benefiting you?** I can provide quick assistance with small issues in the use of other programs. **Official Response from Ying Qin:** > Hello There, Thanks for your kind review. We are happy to hear that you value TeamViewer's simple setup, clear structure, and quality. It is great that you can provide quick help whenever needed. We appreciate you taking the time to share your feedback. Best, Ying/TeamViewer ### 44. good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** It’s very simple to set up and use. You can connect to another device quickly without complex network or firewall configuration. **What do you dislike about TeamViewer?** Can feel slow or laggy on low-bandwidth connections compared to lighter remote-access tools. **What problems is TeamViewer solving and how is that benefiting you?** It removes the need to be physically present, enabling instant access to office or client machines. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your experience. It is great to hear that TeamViewer is simple to set up and lets you connect quickly to other devices without complex configuration. Enabling instant access without being physically present is a clear benefit for office and client support. We understand that when performance feel slower on low‑bandwidth connections can be frustrating. However, to help improve stability, we recommend making sure both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting the devices and, when possible, rebooting the Wi‑Fi router, can also help enhance connection quality. Best regards, Valeria/TeamViewer ### 45. Makes support of remote clients a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 12, 2026 **What do you like best about TeamViewer?** My customers like the fact that I can solve their problems for them and get them up and running using my software **What do you dislike about TeamViewer?** The occasional failure to connect. It sometimes flashes quickly to "Authenticating" and then goes back to "Connecting" and never does. **What problems is TeamViewer solving and how is that benefiting you?** It makes it feasible to solve difficult problems my customers sometimes cause.... **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We’re really glad to hear that TeamViewer helps you support your customers quickly and effectively, especially when you need to get them back up and running with your software. Regarding the occasional connection issue you mentioned, it could be due to network instability on either end or outdated remote modules/applications. So, ensure that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 46. Helpful Tool for Easy System Access **Rating:** 4.0/5.0 stars **Reviewed by:** VIVEK P. | Performance Marketing Specialist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about TeamViewer?** It is helpful for the person, if one want to use another system and can occupy the access. **What do you dislike about TeamViewer?** Its little bit tricky then, anydesk. Where, Anydesk is more easy to use. **What problems is TeamViewer solving and how is that benefiting you?** I wanted to access the my team's laptop during WFH, as he is not more technical to resolve the issue in his system, there is helped me alot. **Official Response from Valeria Di Prisco:** > Hello Vivek, Thank you for your rating. We’re glad to hear TeamViewer helped you access your teammate’s laptop during WFH and resolve the issue easily. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 47. Very good ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** June 26, 2026 **What do you like best about TeamViewer?** Ability to use it both on PC , phone or tablet **What do you dislike about TeamViewer?** The new interface . I hate it . Really . **What problems is TeamViewer solving and how is that benefiting you?** Work outside my office **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience and for pointing out the flexibility TeamViewer offers across PC, phone, and tablet. We understand your frustration with the new interface and appreciate your honest feedback. Improving usability is an ongoing focus for us. You’re welcome to join the TeamViewer Community at https://community.teamviewer.com/ to discover helpful tips or share more details with us. Best, Ying/TeamViewer ### 48. Have enjoyed the access to client's date remotely through TeamViewer for many years. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** May 15, 2026 **What do you like best about TeamViewer?** Have enjoyed the access to client's date remotely through TeamViewer. **What do you dislike about TeamViewer?** I am, however, not impressed with the Corporate DUNNING I received when unable to work temporarily due to terminal illness in the family. **What problems is TeamViewer solving and how is that benefiting you?** Remote access since I am not a fan of Online accounting programs. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience and for highlighting how TeamViewer has helped you access your clients’ data remotely. We’re really glad to hear it’s been valuable for your work. We’re sorry to learn of your concerns regarding the billing communication you received. We understand that situations like the one you described require sensitivity, and we regret that your experience did not reflect that. If you’re open to it, we encourage you to contact our support team so we can review your situation in detail and provide assistance. We´re sorry again for the inconvenience. Best, Valeria/TeamViewer ### 49. TeamViewer at Synergix **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant M. | Senior IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about TeamViewer?** TeamViewer is an excellent remote assistance tool, especially for addressing IT issues remotely. Being in the service industry, primarily in shipping, we need to manage all IT requirements on vessels. TeamViewer provides easy and hassle-free access to onboard systems. The unattended access feature works wonders, as it eliminates the need to wait for an onboard engineer to establish the connection. **What do you dislike about TeamViewer?** The discontinuation of perpetual licensing is a drawback, especially for organizations that prefer one-time investments over subscription models. However, we understand that subscription-based licensing has become the industry standard nowadays. **What problems is TeamViewer solving and how is that benefiting you?** While supporting vessels, it's often not feasible to address IT issues in person. TeamViewer proves invaluable in such situations, allowing us to quickly access systems and resolve problems without waiting for on-site assistance. **Official Response from Valeria Di Prisco:** > Hello Prashant, Great to hear that TeamViewer is helping you out in your daily support activities! If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 50. Easy Access Is Handy, but Bugs Cause Inconsistent Client vs Web Behavior **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about TeamViewer?** Teamviewer have good security, Entra signin and 2FA. **What do you dislike about TeamViewer?** Some bugs with easy access, sometime it works in client, other times on web. **What problems is TeamViewer solving and how is that benefiting you?** Remote accces to users Windows, Mac, Android and iOS devices. **Official Response from Valeria Di Prisco:** > Thank you for taking the time to share your experience with TeamViewer. We’re glad to hear that you value the strong security features, including Entra sign‑in and 2FA, as well as TeamViewer’s support for remote access across Windows, macOS, Android, and iOS devices. Regarding the inconsistent behavior you’ve noticed with Easy Access between the client and the web, we’d like to better understand your setup and use case. We invite you to share more details in the TeamViewer Community at https://community.teamviewer.com, where our experts and other users can help look into this with you. 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[Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,945 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews)