I love TeamViewer because it provides easy, reliable remote access. It’s very flexible and saves me a lot of time, and the initial setup was straightforward as well. Review collected by and hosted on G2.com.

Many TeamViewer users complain about the high pricing, occasional lag during remote sessions, and frequent “commercial use suspected” warnings that can end up restricting personal accounts. Some also describe the software as resource-heavy, and they dislike the frequent updates as well as compatibility issues between different versions. Although TeamViewer is generally reliable, users sometimes report random disconnections or slow file transfers. There are also lingering concerns tied to past security incidents, even though the company has strengthened its security measures over time. Because of these drawbacks, some users prefer alternatives such as AnyDesk or RustDesk for a simpler or more affordable remote-access option. Review collected by and hosted on G2.com.

Ease of use, perfect tool for remote technical support. Review collected by and hosted on G2.com.

File transfer system between two users during a remote view could get an overhaul for more modernisation. And ease of use.

If possible, create a company system where you could set multiple users either direct access system so we could have the person requesting support only required to press "request support" and me the Admin could press "connect" without the need for manually inputting the ID and Password. Required that the computer is already registered as a "company computer" what I’d like is more ease of use when connecting to computers inside our organisation. Review collected by and hosted on G2.com.

I really appreciate the secure unattended access TeamViewer offers, allowing me to log into remote, isolated test beds or automated infrastructure without needing someone else to accept the connection, all supported by strong security. The low-latency performance is another standout feature; even when working with heavy, resource-intensive software setups, the screen responsiveness remains incredibly smooth with no lag, which is essential for real-time debugging. Additionally, TeamViewer's flawless cross-platform agility is impressive, effortlessly bridging the gap between Windows, Linux, and mobile systems, turning a fragmented network of physical devices into a unified workspace. The initial setup was extremely easy and intuitive, requiring almost zero configuration to get started. Review collected by and hosted on G2.com.

Cluttered and Fragmented New UI: The recent overhaul of the user interface (the "New TeamViewer" design) has made navigation unnecessarily complex. Finding advanced settings, managing specific device properties, or adjusting connection configurations now requires digging through hidden menus compared to the clean, straightforward classic layout. On older laptops or systems with limited RAM, the full TeamViewer client can be a resource hog. It occasionally causes minor system lag or high CPU usage during active, high-resolution remote sessions. Review collected by and hosted on G2.com.

I use TeamViewer primarily to install software on different clients' systems and to share coding experiences with other developers. I like that TeamViewer is easy to install and isn't very buggy. It's really simple to connect with anyone around the globe. A standout feature for me is the ability to not only connect but also control other people's screens. This control feature was especially important for us; it's the reason we switched from Google Meet to TeamViewer, as Google Meet didn't have this capability. Additionally, I found the initial setup of TeamViewer very easy, I would rate it a 10 out of 10. Review collected by and hosted on G2.com.

Maybe it could start working on low network areas also. I know it's tough, but maybe the team can try. Review collected by and hosted on G2.com.

I choose TeamViewer's digital connection features and resources because it is a reliable and advanced program that makes it easy to carry out all my work activities securely and productively, facilitating communication with my team through high quality business digital meetings.

In addition, I can also say that TeamViewer is a very useful business program because of its functions for sharing documents and work files, improving the productivity and work efficiency of all its users. Review collected by and hosted on G2.com.

I have nothing bad to say about TeamViewer's remote communication functions and capabilities, I think it is a high performance technical program that has no flaws in the operation of its systems. Review collected by and hosted on G2.com.

I love the fact that I can be in my house with my work laptop and the technician can connect and solve any issue at any moment of the day without me needing to go to their office. It's really useful since the technician can help me remotely and safely to solve any difficulty I have on my computer. The initial setup was pretty straightforward compared to other tools. Installation was quick and the interface is beginner-friendly, and I could establish a connection within minutes without touching router settings or complicated network stuff. Review collected by and hosted on G2.com.

I feel maybe a refurbished image, I feel it's been the same for the last few years and maybe a new 'face' would be great Review collected by and hosted on G2.com.

the only thing I like about Teamviewer is that it usually works and connects when the host is installed and that it allows working with secure desktop, unlike quickassist. Review collected by and hosted on G2.com.

Basically everything else. The price, the rollout, the policies deployment, their helpdesk, the confusion between groups and other groups, some things have to be done in the web management and others in the app management interface. The price is absurd. The limit of 2 admin computers is even more absurd. not being able to install the host while using the quickassist module is absoluelty unacceptable... how am I supposed to upgrade a remote user to host? these are all things that should have been fixed in version 1 in 1995 yet I'm struggling with them today and I get gaslit making me feel like I am the crazy one for having these basic expectations. Review collected by and hosted on G2.com.

I use Teamviewer daily for technical support. It's very convenient because it allows remote control autonomously (without intervention from the remote user) with Teamviewer Host. It allows you to put remote devices into groups, which is very practical when you have a large number of stations to manage. Review collected by and hosted on G2.com.

The update of the interface was a major disaster. Previously, the search was user-friendly and worked well. Now it has major bugs that make its use difficult. The two main ones are:

- The search is now sensitive to accents

- The text typed in the search window is replaced by the full name of the machine. It is thus impossible to use the same search twice in a row. Review collected by and hosted on G2.com.

TeamViewer makes it easy to remotely support multiple computers and move files between systems without interrupting the overall workflow. The dedicated file-transfer functionality is especially useful because I can manage transfers across several machines rather than being limited to a single remote-session window. The interface is familiar, connections are generally dependable, and it works well for supporting geographically distributed systems. Review collected by and hosted on G2.com.

The primary downside is cost, particularly as the number of users, endpoints, or required features increases. Licensing terms and device or connection limits can also be difficult to understand. Some parts of the new interface feel more complicated than necessary, and occasional prompts or restrictions can slow down an otherwise straightforward remote-support task. Review collected by and hosted on G2.com.

What I like about TeamViewer is how simple and user-friendly the UI/UX is, which makes it easy to navigate even for beginners. It performs reliably with smooth remote connections and supports useful integration that improves workflow. The onboarding process is quick, and support is very helpful, though it offers good value overall. Review collected by and hosted on G2.com.

TeamViewer does offer good value overall, but it can feel a bit expensive for small users. Review collected by and hosted on G2.com.