I like how easy it is to connect to remote devices from anywhere. The connection is usually stable, file transfer is simple, and the interface feels more organized than before. It has made remote support and collaboration much more convenient. Review collected by and hosted on G2.com.

TeamViewer works well most of the time, but occasional connection drops or slight lag can happen on slower internet connections. The licensing is also a bit expensive for small businesses. Improving connection stability and making pricing more flexible would make it even better. Review collected by and hosted on G2.com.

I like the fact that we can also screen share with web browser, there is no need to download and install the app. This is very helpful, when you have new joiners on the team, we can access their screens during IT induction and help them set up their laptops Review collected by and hosted on G2.com.

Layout has improved, many customisation options available now. I think it still needs improvement on sharing heavy files, often heavy files does not load or stop transferring in the middle of sessions Review collected by and hosted on G2.com.

It basically allows the seamless access to the system to which the authorization is provided. This application is used mostly with the clients to look at their system and its issues and resolve it on priority by taking their system access. It reduces the time to resolve the issues and meet the TAT. The application is accessible from any place makes it easier to respond to the clients request and improve the customer experience. Review collected by and hosted on G2.com.

At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system. Review collected by and hosted on G2.com.

Capabilities have stayed the same, at least the functions I use. Review collected by and hosted on G2.com.

Device management seems to be harder to organize, but you can still get there. Review collected by and hosted on G2.com.

Its best features are its ease of use, reliability, and secure remote access across diverse operating systems. Based on what power users and IT professionals tend to praise most, here’s a breakdown of the specific TeamViewer capabilities I like best—and the “unexpected” benefits that can drastically improve workflow but often go unnoticed.

TeamViewer’s standout strength, for me, is the mix of cross-platform compatibility and simplicity. It lets you control computers, tablets, or phones from almost anywhere, without having to deal with complicated router or firewall configurations.

1. Drag-and-Drop File Transfer: This is often the single biggest time-saver in day-to-day work. Instead of clicking the “File Transfer” button (which opens a separate dual-pane window), you can drag a file from your local desktop and drop it directly into the remote screen window. That small difference can save minutes per session by avoiding the “Email Waltz” (zipping files, attaching them to an email, then waiting for the client to download and unzip). For transferring scripts, patches, or single documents, it turns what used to be a multi-step process into one simple gesture. Review collected by and hosted on G2.com.

TeamViewer is a powerhouse, but for many users the biggest “deal-breakers” tend to be its cost and what can feel like aggressive licensing detection. Review collected by and hosted on G2.com.

What I like most about TeamViewer is how quickly I can connect to a remote computer and troubleshoot an issue without needing to be physically at the location. The connection setup is straightforward, and features like remote control, file transfer, and screen sharing are useful for day-to-day support. It has saved time when helping colleagues resolve software or configuration issues remotely, especially when they are working from a different location. The performance is generally reliable, although the overall value depends on how frequently the remote access features are used. Review collected by and hosted on G2.com.

The main drawback for me is the pricing, especially for smaller teams or users who only need remote access occasionally. Some features and licensing options can feel more complicated than necessary. Performance is generally good, but connection quality can vary depending on the internet connection, and there can be occasional lag when working with high-resolution screens. I also think the interface could be a little cleaner and more streamlined for basic remote-support tasks. Review collected by and hosted on G2.com.

Well, at one point it was simply the best for quick support. It was easy to install and just run, and you could run it right on the system where support was needed. Overall, it felt fast and responsive, with a clean, straightforward UI. Review collected by and hosted on G2.com.

Well, these days even starting the client is a pain. It has become so slow… and that’s on much more powerful hardware than we used to have. Connecting to a system is also noticeably slower than before. And I’m not even getting into the UI: I don’t just dislike this “modern” interface, it also feels slower, it’s harder to find things, and it seems overloaded with features I don’t need.

There are alternatives on the market, but since my company still runs some licenses, I’m basically forced to use it from time to time. Luckily, it isn’t part of my daily work. Review collected by and hosted on G2.com.

It is having an intelligent assistant built into the remote session makes troubleshooting significantly faster.

Instead of searching manually or guessing causes, Tia analyzes live device performance data and pulls context from past resolved cases to recommend proven fixes, and can even automatically turn those fixes into reusable scripts. It completely streamlines IT supports. Review collected by and hosted on G2.com.

There are several key areas where users and IT professionals frequently note it could improve:

1. Pricing flexibility and transparency.

2. Version mismatch friction.

3. Resource optimization.

4. File transfer usability.

5. Security feature accessibility. Review collected by and hosted on G2.com.

I have to manage 40+ employees’ computers regularly for IT issues, software issues and general employee questions. TeamViewer has been a God send to handle those issues quickly and efficiently. I also work remotely and there is absolutely no lag when accessing my office machine to work remotely. It feels like I am sitting right there in front of my own computer! My only complaint is I didn’t like the new interface at first. But slowly over time I adjusted and things are running smoothly. If you need a robust remote access software TeamViewer is the best purchase you can make. I have been using it for over 6 years and it has never failed me… not even once. Review collected by and hosted on G2.com.

I was not a fan of the new interface. It took me a while to migrate all my PC’s over but once I did things went as smooth as silk. I guess sometimes, when you reach my age you don’t like change! Review collected by and hosted on G2.com.

It is extremely straightforward, easy to install, maintain, use.

Just download the free installer on their website and go! As easy as that.

I deal with 100+ computer from dozens of installation all around the world, and Teamviewer make it extremely easy. From the installation, that do not require installing individual licenses on specific computers, to the use, which if you ever used the free version of Teamviewer, you understand immediately. For complex installation, you can save the Teamviewer ID and password on your account, and different people in your company can have different accesses, making the maintenance of installation a breeze.

To me, Teamviewer is my everyday tool and is a no brainer for anybody that needs to maintain large parks of computers, maintain remote installations etc. I would recommend it to anybody that need to access a computer remotely or want / need to maintain / use any computer remotely. Review collected by and hosted on G2.com.

One little con regarding remote work, the video is not 100% continuous / seamless, meaning if you want to watch a video, there will be lost frames and you will not be able to see it with a good quality, as the use case is not to look at videos remotely but to do work / access a computer. This might sound obvious to users of the software but it is worth mentioning. Also, in the improvement section, I would note that the upload / download feature is mostly for files under 50Mo, for anything above 100-200Mo I would typically upload it somewhere online and use the link to download it outside of Teamviewer. Review collected by and hosted on G2.com.