--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4145 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4145 scale: '5' date_modified: '2026-08-06' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,145 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. TeamViewer’s AI-Powered Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** TeamViewer integrates AI into remote management. **What do you dislike about TeamViewer?** Maybe work more on the UI. For a better user experience, it would help to improve the UI further. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is useful when, instead of going to the client, I can connect remotely. It’s helpful for remote management and makes it easier to support clients without needing to be on-site. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re glad to hear that TeamViewer’s AI integration adds value to your remote management workflows and helps you support clients without needing to be on‑site. We also appreciate your feedback regarding the user interface. Improving usability and overall user experience is an ongoing focus, and insights like yours help guide future enhancements. Thanks again for taking the time to share your experience. Best, Ying/TeamViewer ### 2. Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music **Reviewed Date:** March 11, 2026 **What do you like best about TeamViewer?** Remote access in my television **What do you dislike about TeamViewer?** I have no one to talk to from the TeamViewer company in Romanian when there is a problem. **What problems is TeamViewer solving and how is that benefiting you?** Access my television 24/7 when I am away **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your experience with TeamViewer! We’re really glad to hear that you can stay connected to your television 24/7 thanks to TeamViewer. We’re sorry to hear that finding Romanian-language support has been challenging. Your feedback is extremely valuable, and we’ve passed it on internally so we can continue improving the experience for all our users. All the best, Valeria/TeamViewer ### 3. Excellent tool for supporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism **Reviewed Date:** April 14, 2026 **What do you like best about TeamViewer?** Windows - Linux , fast and reliable software. **What do you dislike about TeamViewer?** the old-new style which it was sort of bad. **What problems is TeamViewer solving and how is that benefiting you?** Online support. **Official Response from Valeria Di Prisco:** > Thank you for sharing your review on G2. We’re glad to hear that TeamViewer delivers fast, reliable remote support across Windows and Linux, helping you provide effective online assistance. We also appreciate your feedback regarding the transition between the old and new design styles. We understand that changes in look and feel can impact the overall experience, and your input is helpful as we continue refining the platform. Thanks for taking the time to share your thoughts. Best, Ying/TeamViewer ### 4. Very useful and practical, highly recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** February 09, 2026 **What do you like best about TeamViewer?** Stability and worldwide deployment, typically remote startability of the computers. **What do you dislike about TeamViewer?** That one apparently has to be logged in on servers ... **What problems is TeamViewer solving and how is that benefiting you?** When I provide support on a server (I use Remote Desktop), and another colleague is only connected via TeamViewer, if my monitor or computer goes into "Logoff," the TV connection dies! **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review. It’s great to hear how much you value TeamViewer’s stability and worldwide reach. Having a tool you can rely on across different locations really makes remote work so much smoother. Regarding your comment about being logged in on servers, we suggest you try TeamViewer Host, which runs as a service and stays active in the background even when no user is logged in. This allows for persistent, unattended access, so sessions remain stable regardless of whether someone logs off or the screen locks. It could help prevent those disconnects and make collaboration between you and your colleague much smoother For details, please click the link below: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-unattended-remote-support/ We hope this information will help you in future connections. All the best, Valeria/TeamViewer ### 5. Effortless Remote Management with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Ashraf M. **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** I appreciate TeamViewer for its exceptional stability and features, which outshine other vendors I've tried. It's impressively easy to set up, requiring minimal IT knowledge. The ability to connect to my office servers remotely is invaluable, allowing me to work from anywhere. Regular updates provide useful improvements consistently. TeamViewer is integral to my daily operations. **What do you dislike about TeamViewer?** The pricing of TeamViewer can be a bit high. It would be beneficial to have better discounts for long-term customers like us who have been supporting the team for more than ten years. **What problems is TeamViewer solving and how is that benefiting you?** I find TeamViewer enables remote work efficiently from multiple locations, improving my ability to travel and take vacations without disrupting IT operations. **Official Response from Valeria Di Prisco:** > Hello Ashraf, Thank you for your review and for sharing your experience. We are so happy to hear that TeamViewer's stability, ease of use, and remote access capabilities are improving your daily tasks. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 6. Absolutely indispensable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** It works simply and reliably, just as it should. **What do you dislike about TeamViewer?** When something changes! Never change a running system. **What problems is TeamViewer solving and how is that benefiting you?** Support for end users **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your kind words. It is great to hear that TeamViewer works simply and reliably for you. We also appreciate your feedback on changes. Providing a stable and dependable experience is very important to us. Best, Ying/TeamViewer ### 7. Meets all needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace **Reviewed Date:** June 22, 2026 **What do you like best about TeamViewer?** Remote Connection ease of access is very usefule **What do you dislike about TeamViewer?** Logging in to an account and continuously verifying device authorization **What problems is TeamViewer solving and how is that benefiting you?** Remote Support access **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback. We are glad to hear that the remote connection is easy to use and supports your needs well. We understand that repeated logins and device authorisation can be a bit frustrating, and we appreciate you bringing this to our attention. Best, Ying/TeamViewer ### 8. RECOMMENDABLE **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** Everywhere in connection, satisfactory **What do you dislike about TeamViewer?** In some countries, TeamViewer does not work **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer should ensure that the program works in all countries. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your recommendation and for sharing your experience with TeamViewer. We are glad to hear the connection works well for you overall. We’re sorry to hear about the challenges in certain countries. This can sometimes depend on local network conditions or restrictions. Best, Ying/TeamViewer ### 9. Previously highest availability, efficient, fast, and comprehensive possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** April 08, 2026 **What do you like best about TeamViewer?** The high availability and security in connections with comprehensive tools for online assistance **What do you dislike about TeamViewer?** Purely personal, just the new presentation, but that's 'complaining' on a high level, I preferred the decades-old client (humans are creatures of habit) **What problems is TeamViewer solving and how is that benefiting you?** Quickly solve problems in the user's IT environment without having to be physically on-site **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your thoughtful feedback. We’re pleased to hear that TeamViewer’s reliability, security, and comprehensive support tools help you resolve IT issues quickly without the need for on‑site visits. We also appreciate your honest note regarding the new presentation. We understand that long‑time users build strong habits with familiar interfaces, and adapting to changes can take time. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for sharing your perspective. Best, Valeria/TeamViewer ### 10. Easy and reliable. Effortless Setup and Reliable Remote Control—A Flawless Experience so far. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about TeamViewer?** Easy to install, easy to connect, allways on. Very easy to use and reliable. Remote control at its best. **What do you dislike about TeamViewer?** I cannot think of something that I do not like about this software. **What problems is TeamViewer solving and how is that benefiting you?** Control a remote pc or laptop from anywhere! Even from a mobile device or tablet. Even if you travel and leave a pc on back home, you can connect frequently to continue the unfinished work , to check on some code or SW that you started to run hours ago and is still running. All you need is a good 4G or higher network connection! **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review and for sharing your experience with us. We are pleased to hear how you appreciate staying connected across your devices while traveling and solving personal issues thanks to our remote control solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 11. complete satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals **Reviewed Date:** March 24, 2026 **What do you like best about TeamViewer?** I like the ease of use and constant readiness **What do you dislike about TeamViewer?** I don't have anything that I don't like. **What problems is TeamViewer solving and how is that benefiting you?** I can solve all my work tasks using TeamViewer **Official Response from Valeria Di Prisco:** > Thank you very much for your positive review. We’re happy to hear that you value TeamViewer’s ease of use and constant readiness, and that it helps you successfully manage all your work tasks. It’s great to know the product is supporting your day‑to‑day workflow so reliably. If you’d like to explore more features or tips, you can find helpful resources here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 12. Remotely Resolved All My PC Problems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** all my pc problems could be resolved remotely **What do you dislike about TeamViewer?** The interface is a bit garbled up and could use some improvement **What problems is TeamViewer solving and how is that benefiting you?** I could be remotely assisting someone with their pc or i could accept their help remotely. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience! We’re happy to hear that TeamViewer helps you easily resolve PC issues remotely and makes it simple to both provide and receive assistance. This is exactly what we aim for. We’re sorry to hear that the interface feels a bit cluttered. We understand that adapting to changes can be challenging, and we’d like to support you with this. You can find a helpful guide to the new interface here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thanks again for your feedback, it helps us continue improving! All the best, Valeria/TeamViewer Best, Valeria/TeamViewer ### 13. Easy Remote Sessions, But Installation On Client Side Can Be Frustrating **Rating:** 2.5/5.0 stars **Reviewed by:** Andy W. | Director of Project Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TeamViewer?** Setting up a remote control session is straightforward, making it simple to assist with troubleshooting issues without leaving unwanted programs installed after the problem is resolved. **What do you dislike about TeamViewer?** Installing it on my machine is quite a hassle, and guiding the end user through downloading and running the single instance client can also be challenging. **What problems is TeamViewer solving and how is that benefiting you?** Providing help to people without having physical access to the machine. **Official Response from Ying Qin:** > Hi Andy, Thank you for sharing your experience with TeamViewer. We’re glad to hear that starting remote sessions is easy for you and that it helps you support others without needing physical access to their devices. We’re sorry to hear that installation and guiding users through the one‑time client setup can sometimes be frustrating. A smooth setup process is crucial, and your feedback helps us continue to improve. If you’d like tips or assistance, our Support Community at https://community.teamviewer.com/ is always available and ready to help. We appreciate your insights and look forward to continually improving your remote support experience. Best, Ying/TeamViewer ### 14. an essential tool for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** April 14, 2026 **What do you like best about TeamViewer?** fast, stable, easy to use, and helps facilitate translation and knowledge sharing in technical support **What do you dislike about TeamViewer?** Nothing . . . . . . . . . . . . . . . . . **What problems is TeamViewer solving and how is that benefiting you?** helps explain issues, apply configuration changes, and allows you to be virtually present with the client on their installation **Official Response from Valeria Di Prisco:** > Hello, and thank you for the great feedback! We’re happy to hear that TeamViewer’s speed and ease of use support your technical work, knowledge sharing, and client collaboration. We appreciate you taking the time to share your experience! All the best, Valeria/TeamViewer ### 15. They foced me to leave a review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** It works well for what i need in my work **What do you dislike about TeamViewer?** It is forcing me to leave a review, I'm trying to rush ina job and I'm stopped writing a review **What problems is TeamViewer solving and how is that benefiting you?** Is good for my work **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your honest feedback. We appreciate you taking the time to share your experience. We’re glad to hear that TeamViewer works well for your daily tasks. At the same time, we understand how frustrating the interruption to your workflow can be, especially when you’re in the middle of something important. Your feedback is valuable. Thank you again for your input and for using TeamViewer. Best, Ying/TeamViewer ### 16. Best for Providing Assistance Remotely **Rating:** 4.5/5.0 stars **Reviewed by:** Shivangini R. | Content Writer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about TeamViewer?** TeamViewer is really very helpful when it comes to customer assistance provided remotely, it provides access to the complete device so that you can operate it as needed, whether it's a full-fledged installation or troubleshooting, there's nothing that you can't do, besides it's easy to navigate people on its installation steps remotely as well, but I forgot to mention the best thing, which is, it's available for Mobile phone installation as well, works wonders when we need to remotely install a application on a phone. **What do you dislike about TeamViewer?** Not much to dislike there, just that there are some restrictions to it, but they are important for the customer device's safety. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has provided a means to businesses who provide remote services to their clients or customers that can help make their services efficient and also effortless installation process for the customers. It's really becomes one more tool to promote your business when you say that you provide remote installation services so that things can be easier for those customers as well who are not that tech-savvy or lack time to do such tasks. **Official Response from Valeria Di Prisco:** > Hello Shivangini, Great to hear that TeamViewer is helping you out, providing assistance remotely to your customers! If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 17. GOOD AND USEFUL **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace **Reviewed Date:** June 17, 2026 **What do you like best about TeamViewer?** IF YOUR CONNECTION ALLOWS USING OTHER COMPUTERS **What do you dislike about TeamViewer?** I DON'T LIKE ITS SLOWNESS IN LOADING SOME SECTIONS **What problems is TeamViewer solving and how is that benefiting you?** IT ASKS ME FOR AN UPDATE **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is good to hear that TeamViewer helps you access other computers when needed. Remote access like this can be very useful. We understand your concern about slowness when loading some sections and the update prompts. To better understand what you are experiencing and help you more precisely, we invite you to share more details in the TeamViewer Community, where our experts and other users can support you: https://community.teamviewer.com Best regards, Valeria/TeamViewer ### 18. Clipboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 03, 2026 **What do you like best about TeamViewer?** It is fast and efficient, or it was before the way of managing the clipboard changed. **What do you dislike about TeamViewer?** The change in the management of the multiple clipboard has reduced functionality in Teamviewer. The clipboard is crucial for remote work. Now, programs like Ditto cannot be used. I hope that in future versions this functionality will be restored, even if it's as an option selectable by the user and at their own risk. **What problems is TeamViewer solving and how is that benefiting you?** Remote work **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. However, we would need more information to better understand your issue with the clipboard. Please visit our TeamViewer Community at https://community.teamviewer.com to share more information with us so that we can give you the proper assistance. Thank you in advance. Best, Valeria/TeamViewer ### 19. TeamViewer is a reliable remote support tool that helps our company assist clients efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** January 22, 2026 **What do you like best about TeamViewer?** It is power tool to maximize your sales outside your geolocation, TeamViewer is tool qualified and too stable service and it has very professional and great team **What do you dislike about TeamViewer?** Reviewing pricing policies and setting incentives for companies and entrepreneurs in developing countries in the Middle East region, such as Egypt. **What problems is TeamViewer solving and how is that benefiting you?** Remote support our customers worldwide **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! It’s great to hear that TeamViewer helps you expand your sales beyond your location, thanks to its powerful, stable performance and professional support team. We appreciate your note about pricing in developing regions- Insights like yours help us keep improving to support businesses everywhere. Last, but not least we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 20. Benefits of TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh J. | Sr. US IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** It is Secure and cross platform remote to access any device like computers, laptops. it helps to support IT operation. it is useful for customer support. it is ease of use and implementation. so many people / companies utilize the Teamviewer. **What do you dislike about TeamViewer?** TeamViewer includes high cost and prices. it has performance issues due to connectivity problems. Frequent updates are often disruptive. Free users may also face limitations. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer can solve all users and employee problems. if any employee has issue in his systems (computes, laptops). he can give the access of his systems to TeamViewer admin. TeamViewer admin can solve his systems problems remotely. users do not need to go outside to solve the problems. **Official Response from Valeria Di Prisco:** > Hi Rakesh, Thank you for sharing your experience! It's great to hear how TeamViewer supports your IT operations and customer service with its secure and cross-platform access. Regarding the slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 21. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Easy of use and quick. All the visuals are very clear. **What do you dislike about TeamViewer?** IFind it a little long winded to add more terminals **What problems is TeamViewer solving and how is that benefiting you?** I can access all computors being used for the bussiness and monitor activity **Official Response from Ying Qin:** > Hi there, thank you for sharing your review. It is great to hear that you find TeamViewer easy to use and that the visuals are clear, helping you quickly access and monitor all computers across your business. We also appreciate your note about adding more terminals feeling a bit long-winded. Managing devices efficiently is important, and there are options within the Management Console that can help streamline how endpoints are added and organized. Thanks again for taking the time to share your experience, and we are glad TeamViewer supports your day-to-day monitoring needs. Best regards, Ying/TeamViewer ### 22. Easy to Connect and Collaborate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** Easy to connect with each other and complete the task **What do you dislike about TeamViewer?** I do not have anything in particular to dislike about teamviewer **What problems is TeamViewer solving and how is that benefiting you?** It helped the IT people to fix issues in my laptop remotely **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review! We’re glad to hear that TeamViewer makes it easy to connect and collaborate, and that it’s helping your IT team resolve issues remotely. Delivering secure, simple, and effective remote support is exactly what we aim for. We appreciate your feedback and your support! Best, Ying/TeamViewer ### 23. The support team kindly assisted with the connection. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 06, 2026 **What do you like best about TeamViewer?** I like the screen sharing feature of the tablet PC. **What do you dislike about TeamViewer?** The price is expensive. **What problems is TeamViewer solving and how is that benefiting you?** Use it in class. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you enjoy using the screen sharing feature on tablet devices and that TeamViewer supports your classroom activities. Making collaboration and interaction easier across different devices is a key benefit. We understand your concern about pricing. Your feedback is valuable and helps us better understand users' needs across different environments, including education. All the best, Valeria/TeamViewer ### 24. I really appreciate being able to call support and get my issue taken care of. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** December 11, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it is to connect remotely and resolve issues quickly. The interface is intuitive, and the connection quality is consistently reliable. **What do you dislike about TeamViewer?** There’s not much I dislike, but the occasional pop-ups and connection delays can be inconvenient. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows remote management, diagnostics, and file transfers, making it easier to support distributed teams and maintain systems without physical access. This increases productivity and reduces travel costs. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thanks for sharing your experience! It’s great to hear how TeamViewer’s intuitive interface and reliable connection make remote troubleshooting so quick and easy. It´s nice to see how you've used features like secure remote access, file transfers, and network diagnostics to boost productivity and reduce travel costs. We appreciate your feedback on pop-ups, and to avoid them, please check the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/remote-control/out-of-session-features/in-product-marketing-messages/ Regarding delayed connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. We hope these tips will improve your experience. Best, Valeria/TeamViewer ### 25. simply good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware **Reviewed Date:** May 07, 2026 **What do you like best about TeamViewer?** faster remote support possible this is a big advantage **What do you dislike about TeamViewer?** previously this was a quick and easy-to-set-up tool, now it is made too complicated by harassment and a thousand logins **What problems is TeamViewer solving and how is that benefiting you?** the mandatory login since the last updates is annoying **Official Response from Ying Qin:** > Hi there, Thanks for your feedback. We are glad to hear TeamViewer is helping you deliver fast remote support. We hear you on the added complexity and login changes. They’re designed to improve security, but we understand they can be frustrating. Appreciate you sharing this with us! Best, Ying/TeamViewer ### 26. Simple, Fast, and Effective Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TeamViewer?** TeamViewer is very easy to use and allows quick remote access without complicated setup. **What do you dislike about TeamViewer?** The management portal feels a bit outdated and could use a more modern look. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to remotely access and troubleshoot user devices without needing to be physically present, which saves time and improves response times. **Official Response from Valeria Di Prisco:** > Hello user, Thank you for taking the time to share your experience! We’re really happy to hear you’re enjoying TeamViewer and finding it useful. Your feedback on the management portal is very important to us, and we’ll make sure it’s shared with the appropriate team. Insights like yours help us continue to improve. All the best, Valeria/TeamViewer ### 27. Very good product allowing us to ensure the support of hundreds of clients throughout France **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** March 18, 2026 **What do you like best about TeamViewer?** Ease of use, compatibility with different systems **What do you dislike about TeamViewer?** no complaints to make about the product, perfect **What problems is TeamViewer solving and how is that benefiting you?** remote control of devices **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review and for sharing your experience! It’s great to hear that you enjoy TeamViewer’s ease of use, cross-platform compatibility, and especially the ability to provide support to your customers throughout France. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 28. Customer support service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** I was using TeamViewer as far as it was forbidden in my workplace. It is easy to connect. After it was forbidden I asked for refund due to renewal. Customer support service offered me discount even refund is not possible. And the person was quietly concerned about my issue and kind, helpful. **What do you dislike about TeamViewer?** Nothing I disliked about TeamViewer by now **What problems is TeamViewer solving and how is that benefiting you?** I don’t have any business problem but I asked for refund, they offered me discount . That’s something too **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your positive review. We’re glad to know you find TeamViewer easy to use and that our support team handled your concern with care after it was no longer allowed at your workplace. Wishing you all the best! Valeria/TeamViewer ### 29. When it comes to remote maintenance, you really can't get around Teamviewer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 03, 2026 **What do you like best about TeamViewer?** Relatively robust. Relatively easy to use on the part of the target devices (the supported ones) **What do you dislike about TeamViewer?** Frequent changes to the UI. Interface changes that have hidden functions which were previously clearly visible. The assumption that someone has the time to spend a long time dealing with user manuals is not user-friendly and a bit conceited. Someone wanted to prove themselves. It would be better if the principle of not changing functioning systems were also observed with the UI, i.e., extensions yes, complete overhaul NO. **What problems is TeamViewer solving and how is that benefiting you?** File transfer without FTP is possible. Unattended access is possible (Server) **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your detailed feedback! We’re glad to hear that TeamViewer’s robustness and ease of use on supported devices work well for you, especially for file transfers and unattended access. Likewise, we completely understand your frustration with frequent UI changes; therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 30. TeamViewer review **Rating:** 4.5/5.0 stars **Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about TeamViewer?** TeamViewer is one of the most reliable and versatile remote tool available, its really helpful to connect gloablly **What do you dislike about TeamViewer?** It's pricing is quite high compared to other alternatives **What problems is TeamViewer solving and how is that benefiting you?** Helping with connect clients globally **Official Response from Valeria Di Prisco:** > Hi Arkajit, Thank you so much for your positive review. TeamViewer truly stands out for global connectivity and reliable remote access. It’s great to hear how well it supports your ability to connect with clients around the world; that’s exactly our main goal. Regarding your concerns about the price. It can feel higher than some alternatives; however, the value often comes from its robust performance, security, and consistently stable connections, which many users rely on. Love seeing how TeamViewer keeps you connected and working with clients worldwide! All the best, Valeria/TeamViewer ### 31. Stable Remote support Application **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh C. | Lead System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** A very Stable remote support application which does a wonderful job even if a remote user is having slower internet connection. **What do you dislike about TeamViewer?** So far I didn't face any issues with TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** First level troubleshooting of IT issues like laptop is working slow or error in wndows or any application, hardware issues, it's benefiting us in day to day IT issues raised by remote users. **Official Response from Valeria Di Prisco:** > Hi Umesh, Thanks for your rating. We are happy that you chose TeamViewer as your remote access solution! Wish you a great day and all the best. Valeria/TeamViewer ### 32. I use it almost daily and it’s saved me so many hours of explaining things **Rating:** 4.0/5.0 stars **Reviewed by:** Cari T. | IT Help desk engineer, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about TeamViewer?** I really like TeamViewer for its rock solid reliability and ease of use, especially the core remote control function. It just connects effortlessly and lets me quickly jump onto someone's computer to lend a hand, like helping my colleagues troubleshoot their laptop. The file transfer feature is also super convenient. I can easily drag and drop needed documents between computers without fiddling with emails or cloud links. It makes providing remote support feel incredibly straightforward and dependable. **What do you dislike about TeamViewer?** The biggest drawback, in my opinion, is the cost for commercial or business use, it can become quite expensive quickly. While generally stable, occasionally connections can still be a bit flaky depending on network conditions. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer primarily solves the problem of needing physical presence to provide technical support or access a remote computer. Before using it, I'd often have to spend time traveling to location just to fix something simple. Now, I can simply have them provide the ID and password, connect instantly, see their screen, and resolve the issue remotely within minutes. This saves immense amounts of time, travel costs, and frustration for both parties involved. **Official Response from Valeria Di Prisco:** > Hello Carl, Thank you so much for your review and for sharing your experience with us. We're truly sorry to hear about the difficulties you've encountered with TeamViewer. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding prices, we suggest contacting our sales support team, who will be happy to discuss the licensing options according to your needs. You can find our local number here - https://www.teamviewer.com/en/global/contact-sales/ Best regards, Valeria/TeamViewer ### 33. I was always able to connect and intervene with all computers without any problems. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** Logging in on another computer and the quick screen switching, etc. **What do you dislike about TeamViewer?** The high price and the annual payment. Monthly would be nicer and also cancellable monthly. **What problems is TeamViewer solving and how is that benefiting you?** I am still working with the old interface because the new one has become more confusing. ### 34. The Best Remote Support Tool—Easy to Use and Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Kritik C. | Manager General, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** TeamViewer is the best software to remotely help clients, dial in to help site remotely. It is the best customer supporting software. Super easy to implement and best to use. And the best part is the new and updated version **What do you dislike about TeamViewer?** Login again in and out and no connecting to the remote sites is actually the biggest challenge of this software. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is a great help to help customers support remotely when you can't go there physically **Official Response from Valeria Di Prisco:** > Hello Kritik, Thank you for sharing your experience! We’re thrilled to hear that TeamViewer makes remote client support easy and that you enjoy our new UI. We appreciate your feedback on the login and connection challenge. Your input helps us improve. If you have any questions or concerns in the future, we invite you to visit our community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Valeria/TeamViewer ### 35. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** The connection is excellent and helps support. **What do you dislike about TeamViewer?** Improve the chat for good interaction with the user **What problems is TeamViewer solving and how is that benefiting you?** IT area support in the organization **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for your feedback! It’s great to hear that TeamViewer provides an excellent connection and supports your IT work. We also appreciate your suggestion regarding the chat experience and will consider it as we continue to improve. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 36. Just another helper with computer problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** March 05, 2026 **What do you like best about TeamViewer?** Being able to help my friend with her computer problems, etc. **What do you dislike about TeamViewer?** The fee I have to pay to help out friends with their PC problems **What problems is TeamViewer solving and how is that benefiting you?** None **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating and for sharing your feedback! We're happy TeamViewer helps you support your friend. 😊 Regarding fees: TeamViewer is free for personal use. Please click on the following link for information about personal use: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/what-is-private-use/ All the best, Valeria/TeamViewer ### 37. Good fast connection and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** Good connection, access to PC control of external devices **What do you dislike about TeamViewer?** Rarely, but sometimes, after connecting to another PC, the mouse does not immediately work when clicking on certain applications! **What problems is TeamViewer solving and how is that benefiting you?** Do not understand the question **Official Response from Ying Qin:** > Hi there, Thank you for your kind feedback! We’re glad to hear you’re enjoying TeamViewer’s fast, secure connections and that it’s helping you access and control external devices with ease. We appreciate you pointing out the occasional issue with mouse responsiveness after connecting. Your feedback is valuable and helps us continue improving the experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 38. Easy to use. Stable and reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 19, 2026 **What do you like best about TeamViewer?** Cover all needs for remote support. Super easy to use. Good support. **What do you dislike about TeamViewer?** SA Rand / Euro exchange rate makes it very expensive in South Africa **What problems is TeamViewer solving and how is that benefiting you?** Easy access to clients that's far away **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks for sharing! Great to hear that TeamViewer covers all your remote‑support needs, especially for reaching clients who are far away efficiently. We understand the pricing challenge posed by the Rand/Euro exchange rate. Be sure that your feedback is important to us, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 39. Best remote control app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra B. | Sales and Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TeamViewer?** It's very easy to use, whether the other user has a paid license or not. Once you have your team viewer account, it's easy to implement and configure your remote connections. the customer support is good, it offers options in English and Spanish, always very responsive. We use it on daily basis and hardly ever have a problem with it. we haven't tried any integrations so far but I'm sure if we ever need it, the support team will be ready to help. it hs several features such a control remote, just screen sharing, online sessions, etc, and we've used it all of them. **What do you dislike about TeamViewer?** Maybe the pricing is kind of high and the number of computers is limited in terms of prices. **What problems is TeamViewer solving and how is that benefiting you?** It helps us to provide our clients immediate support when they needed, whether we're at the office or not. We've been able to open our possibilities to sell in more countries now that we have our team viewer licenses. ### 40. Seamless Remote Access & Control **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek K. | Assistant Lead – Platform Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** Ease of Use: Quick to set up and connect, even for non-technical users. Cross-Platform Support: Works on Windows, macOS, Linux, Android, and iOS seamlessly. Unattended Access: Ability to log into a computer without someone physically present. **What do you dislike about TeamViewer?** High Pricing: The subscription cost is relatively expensive compared to alternatives. Commercial Use Restrictions: Free version often flags users for “commercial use” even when they’re not, limiting access. Complex Licensing Model: Multiple license types can be confusing. **What problems is TeamViewer solving and how is that benefiting you?** Remote IT Support: Helps fix issues on someone else’s computer without being physically there. Work From Anywhere: Lets you access office computers, files, and software remotely. Collaboration: Screen sharing makes training, demos, or presentations easier. **Official Response from Valeria Di Prisco:** > Hello Vivek, Thank you so much for your rating and for sharing your experience. Regarding your comment about commercial use, please note that TeamViewer may occasionally misidentify personal use as commercial. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 41. Stable and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** February 26, 2026 **What do you like best about TeamViewer?** Quick login, security, as the electronic medical records are stored on the server. **What do you dislike about TeamViewer?** I see no disadvantages. It's a pity that the lifetime license is no longer available. **What problems is TeamViewer solving and how is that benefiting you?** No statement possible. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your positive review! We’re glad to hear that TeamViewer’s quick login and strong security help you work confidently with sensitive medical records. We recognize your concern regarding lifetime licenses; however, ensuring the highest levels of security, performance, and functionality requires us to operate under a continuously updated model. Thanks again for sharing your feedback! Best, Valeria/TeamViewer ### 42. Very Good and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** May 27, 2026 **What do you like best about TeamViewer?** Helpful Specifications and User Friendly Options **What do you dislike about TeamViewer?** Not Applicable. At present there is nothing such to dislike about Team Viewer **What problems is TeamViewer solving and how is that benefiting you?** Remote Viewing **Official Response from Ying Qin:** > Hi TeamViewer, Thank you for your great feedback. We are happy to hear that you find TeamViewer user-friendly and that it supports your remote viewing needs. We appreciate you highlighting the helpful features and are glad everything is working well for you. Best regards, Ying/TeamViewer ### 43. Remote Support made easier with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Harinder S. | DevOps Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about TeamViewer?** Teamviewer is an all-in solution that meets all our organization's needs. It is secure, reliable and I can instantly connect with a remote device and provide support. Teamviewer has a cross-platform application which makes it more extendable and helps us provide support to anyone with a device. The Screen Sharing feature is another advanced feature that allows us to experience the side of the end-user and easily solve the issue. **What do you dislike about TeamViewer?** I find only one major drawback that I've faced using TeamViewer is that despite having a good connection over both sides, the screen was lagging. However, this issue occurs only sometimes. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to provide technical supports to our clients and understand and solve their quickly and efficiently. We can easily access their devices, see their screen, get access and solve the issue. It saves us a lot of time and resources as we are able to instantly provide support for servers issues, software bugs issues. ### 44. good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** May 06, 2026 **What do you like best about TeamViewer?** the handling is quite simple for taking control of a computer remotely **What do you dislike about TeamViewer?** the price of licenses quite expensive for the time spent **What problems is TeamViewer solving and how is that benefiting you?** remote control of a remote management computer **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is easy to use and supports your remote management tasks effectively. We understand your concerns about pricing and appreciate you sharing this perspective. Best regards, Your TeamViewer Team ### 45. Ease to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nair S. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** It is very ease to use i have used many remote application but teamviewer is the best to use without any interruption. **What do you dislike about TeamViewer?** I am using this software now from so many year and till now ii have not faced any kind of issue to use. **What problems is TeamViewer solving and how is that benefiting you?** While any of my client is facing the issue to make any operation we quickly take the remote access thru TeamViewer and help our client. **Official Response from Valeria Di Prisco:** > Hello Nair, Thank you for your rating! We are happy to have you on board for a long time! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 46. Reliable with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** February 23, 2026 **What do you like best about TeamViewer?** Reliability and stability of TeamViewer service **What do you dislike about TeamViewer?** Not Applicable as we are very happy with TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** Being able to assist clients with little expereince resolve their data entry issues **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy to hear that TeamViewer is helping you with clients' data entry issues. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 47. management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** May 28, 2026 **What do you like best about TeamViewer?** to be able to control devices from other places **What do you dislike about TeamViewer?** what is complex in the configurations and is tedious **What problems is TeamViewer solving and how is that benefiting you?** Being able to work from home **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback. We are glad to hear that TeamViewer helps you control devices remotely and supports your work from home. We understand that configuration can sometimes feel complex and time consuming, and we appreciate you pointing this out. If you would like to explore tips and best practices, feel free to visit our TeamViewer Community at https://community.teamviewer.com/ where experts and users share guidance. Best regards, Your TeamViewer Team ### 48. Unnecessary evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** That I can connect to other PCs. **What do you dislike about TeamViewer?** This review, which is currently blocking me. **What problems is TeamViewer solving and how is that benefiting you?** The connection to another client. **Official Response from Ying Qin:** > Hi there, Thank you for sharing your experience. It is great to hear TeamViewer helps you connect with your clients. We are sorry to hear that the review prompt interrupted your work, as a smooth experience is important. If this issue continues, we recommend refreshing the session or trying again later. Best regards, Ying/TeamViewer ### 49. remote connection **Rating:** 4.5/5.0 stars **Reviewed by:** Andres B. | Consultor SB1, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** What I like the most is the ease of connecting to other devices remotely. **What do you dislike about TeamViewer?** What I don't like is that the license is usually expensive and limits the use. **What problems is TeamViewer solving and how is that benefiting you?** Well, before it was complicated to connect to another computer or server because there wasn't a tool for remote access. With TeamViewer, this is solved because it is easy to install and configure, at least for Windows computers. **Official Response from Valeria Di Prisco:** > Hello Andres, Thank you so much for your review. We're glad to know how much you appreciate the benefits of our app. We understand your concerns about our prices; however, we invite you to contact our sales support, who will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Best, Valeria/TeamViewer ### 50. TeamViewer is an excellent remote access and support tool **Rating:** 5.0/5.0 stars **Reviewed by:** Faizmohammad S. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** It is fast, secure, and very reliable, making it easy to connect with clients or colleagues from anywhere. **What do you dislike about TeamViewer?** The interface is simple to use, even for non-technical users, and it provides smooth screen sharing, file transfer, and remote troubleshooting. The performance is stable, and I especially appreciate the strong security features that ensure safe connections. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me overcome the challenge of providing remote support and accessing systems without being physically present. It eliminates the need for travel and reduces downtime by allowing quick troubleshooting, software installations, and real-time assistance. The secure remote access also makes it easy to collaborate with colleagues and share files instantly. **Official Response from Valeria Di Prisco:** > Hello Faizmohammad, Thank you for your rating and the positive feedback. Happy to see how you appreciate some of TeamViewer's features, especially the security features that ensure safe connections. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=319§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+22%3A42%3A22+-0500&secure%5Bsession_id%5D=92a2d1ef-a529-43ea-845d-264bc3c35725&secure%5Btoken%5D=e760a4cc817d68292a43fc768e3012f299d245900afe33275ac88e8ebc0fe4ea&format=llm_user) ## TeamViewer Integrations - 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[Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,942 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,223 reviews)