--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4044 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4044 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,044 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. TeamViewer used to be more reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** July 04, 2026 **What do you like best about TeamViewer?** Very easy and simple remote maintenance/remote connections possible. **What do you dislike about TeamViewer?** Lately, there have been more frequent errors. For example, during the first connection with the customer, the desktop is visible but no mouse or keyboard inputs are possible. After reconnecting, it works then.... **What problems is TeamViewer solving and how is that benefiting you?** Connection to customers, their servers and PCs **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review. We're glad to hear that TeamViewer makes remote maintenance and customer connections easy and efficient. We're sorry to learn about the recent issue where mouse and keyboard input aren't available during the initial connection. We understand how inconvenient this can be, and we appreciate you bringing it to our attention. If the problem persists, our support team would be happy to help investigate further. Best, Valeria/TeamViewer ### 2. Excellent, very fast and secure experience using TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Graphical interface and practicality when opening or creating new groups and clients **What do you dislike about TeamViewer?** do not click on multiple accesses simultaneously **What problems is TeamViewer solving and how is that benefiting you?** I can't say at the moment **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that you value the fast, secure experience and the ease of managing groups and clients. We understand your point about not being able to handle multiple simultaneous accesses, and we appreciate you sharing it. If you would like to explore this further, we invite you to share more details in our TeamViewer Community, where our experts and users can help: https://community.teamviewer.com/. Best, Ying/TeamViewer ### 3. Effortless Remote Support with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Soham M. | Sr. Vice President - Product Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about TeamViewer?** I have been a fan of TeamViewer for a very long time. The user experience is excellent, and offering remote support with their product is incredibly easy. I highly recommend it. **What do you dislike about TeamViewer?** Nothing at all. It's a perfect product to help you with your remote work. **What problems is TeamViewer solving and how is that benefiting you?** The remote desktop sharing feature is the one I use most often. It makes assisting my teammates, whether setting up their systems remotely or helping them debug issues, much easier with this product. **Official Response from Valeria Di Prisco:** > Hi Soham, Thank you for your amazing feedback! We’re thrilled to hear you’ve been a long-time fan and that TeamViewer makes remote support so easy for you. It´s great to know the remote desktop sharing feature helps you assist teammates efficiently. Wish you a great day! Valeria/TeamViewer ### 4. Easy to Use with Reliable Remote Access, Solid Security, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Easy to use, with reliable remote connection and solid security. Good Support **What do you dislike about TeamViewer?** Sometimes I run into technical issues, such as connection failures. **What problems is TeamViewer solving and how is that benefiting you?** It provides secure remote access and support, allowing us to troubleshoot issues quickly, reduce downtime, and assist users from anywhere. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback! We’re glad to hear you find TeamViewer easy to use, secure, and helpful for providing remote support, and that you’ve had a positive experience with our support team. We appreciate you mentioning the occasional connection issues. In cases like this, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer ### 5. Bridging continents for a shared screen, TeamViewer enables our global diagnostics **Rating:** 4.0/5.0 stars **Reviewed by:** Issabel B. | Algorithmic trading system architect, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about TeamViewer?** It is of utmost importance to have immediate fluid control of our high end graphics workstations. I can control complicated digital three dimensional scenes and virtual cameras as though I were on-site. It is also easily able to connect to several display feeds of our render farm allowing me to see progress across several virtual screens simultaneously. It is extremely easy and safe to log in to our studio software remotely. **What do you dislike about TeamViewer?** Audio routing can sometimes prove difficult to setup to acoustically blend sound checks across a virtual set. I also observe that there is some background resource consumption on the host workstations when there is no data transfer to/from the host workstations. It would be nice to be able to use more dynamic layouts in the multi monitor view across ultra wide screens. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has addressed our acute problem of having a centrally-controlled, remote access to live virtual production stages and high performance rendering nodes. We used to have difficulties in incorporating specialize professionals who were not even physically in our principal catch basin studio. A technical artist in a different location can now control an on-screen or on-stage virtual camera or scene lighting in real-time, as though they are standing adjacent to the LED volume. This changed our staffing process and really sped up our turn arounds in production. ### 6. Seamless, Secure Remote Access That’s Easy to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** TeamViewer is easy to use and fast to set up, which makes remote access feel seamless. In my experience, the connection is reliable, the security features are strong, and it works smoothly across devices. **What do you dislike about TeamViewer?** The web client times out and logs out sometimes, but I understand it’s likely for account safety. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer enables secure remote access and support, allowing us to troubleshoot and resolve user issues without being onsite. It also supports a distributed workforce, making IT operations more efficient and scalable. **Official Response from Ying Qin:** > We’re glad to hear that TeamViewer’s ease of use, fast setup, reliable connections, and strong security features are supporting your remote access and troubleshooting needs. It’s great to know the platform helps enable efficient support for a distributed workforce. We also appreciate your understanding regarding web‑client timeouts. Security is a key priority for us, and feedback like yours helps us continue refining how we balance protection with convenience. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 7. Clean, Easy-to-Use UI with Competitive Pricing and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** It has a very clean, easy-to-use user interface. The platform’s pricing is very competitive, and we’ve found the support team to be very helpful and responsive when we need assistance. **What do you dislike about TeamViewer?** The integration process wasn't straightforward for us though it performs exactly to our needs now that we are fully intergrated. **What problems is TeamViewer solving and how is that benefiting you?** It has AI built into the tool which is super useful. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. It is great to hear that you value the clean and easy-to-use interface, competitive pricing, and the helpful support you received. We are glad that TeamViewer meets your needs now and that features like the built-in AI add value to your workflow. We understand that the integration process felt challenging at first. Feedback like yours is important because it helps us better understand how to improve onboarding. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have interesting information about our remote control solution: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 8. Excellent connection via remote **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** Easy way to connect via remote in external PC. **What do you dislike about TeamViewer?** Sometimes appears messages to upgrade the software. **What problems is TeamViewer solving and how is that benefiting you?** Multiple connection in external PCs **Official Response from Ying Qin:** > Hello There, Thank you for your review! We’re glad to hear that you find TeamViewer an easy and effective way to connect to external PCs and manage multiple remote connections. We also appreciate your feedback regarding upgrade messages. Your input is valuable as we continue to improve the overall user experience. Thanks again for sharing your thoughts! Best, Ying/TeamViewer ### 9. easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wireless **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** to remote connect to PC from smart phone **What do you dislike about TeamViewer?** from smartphone to PC some time not able to connect **What problems is TeamViewer solving and how is that benefiting you?** NIL **Official Response from Ying Qin:** > Hi there, thank you for your feedback. We are glad to hear that connecting to your PC from your smartphone is easy and convenient for you. We are sorry to hear that the connection does not always work as expected. In such cases, making sure both devices are updated to the latest version can often help improve stability. Best, Ying/TeamViewer ### 10. Teamviewer works very well when I need help; I am quickly assisted with efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** Never broken down, I was able to negotiate a small discount **What do you dislike about TeamViewer?** Absolutely everything suits me, I have nothing to say **What problems is TeamViewer solving and how is that benefiting you?** Installation of HOST, always a bit tricky for me and recently a payment issue **Official Response from Ying Qin:** > Hi there, Thanks for your feedback! We’re really happy to hear that TeamViewer has been working reliably for you and that you’re getting the support you need quickly—it’s great to see that kind of experience. It’s also helpful to hear about your experience with Host installation and the recent payment challenge. If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can. Thanks again for sharing your thoughts and for using TeamViewer! Best, Ying/TeamViewer ### 11. Straightforward, Practical Directions **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi S. | Business Support, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** very direct details on how to utilise it **What do you dislike about TeamViewer?** high, subscription-based pricing, aggressive false positives on "commercial use" for free users, and significant security concerns regarding unauthorized access **What problems is TeamViewer solving and how is that benefiting you?** location-dependent technology, inefficient IT support, and insecure remote acces **Official Response from Ying Qin:** > Hello Heidi, Thank you for sharing your feedback. We’re glad to hear that the straightforward and practical guidance helped you understand how to use TeamViewer effectively. We recognize your concerns around subscription pricing, and security expectations. These are important considerations, and insights like yours help inform ongoing improvements to pricing approach, and security posture, as well as how we support efficient and secure remote access needs. Best, Ying/TeamViewer ### 12. Intuitively easy-to-use, professional software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** intuitive to use, clear, reliable **What do you dislike about TeamViewer?** Everything is okay, I haven't seen any errors so far. **What problems is TeamViewer solving and how is that benefiting you?** I support people in using their hardware and software, mostly on a voluntary basis. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review! It’s great to hear that you find TeamViewer easy to use and dependable. We’re particularly happy that it helps you support others efficiently. Making remote assistance simple and reliable is one of our key goals in TeamViewer. If you ever explore more advanced features, we hope they continue to support your work just as smoothly. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 13. TeamViewer Saves time with Hassle-Free Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh S. | IT Security Specialist - IAM, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about TeamViewer?** I like how quick and easy it is to connect to another devices, even across long distance. The connection is stable, the interface is user-friendly, and i don't need much setup to start helping someone remotely. It saves a lot of time when troubleshooting issues or giving support. **What do you dislike about TeamViewer?** The pricing can be bit high for occasional use, and sometimes time connection takes a few tries to stabilize. Also, it occasionally flags non-commercial use incorrectly, which can be frustrating. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to success and control devices remotely, which is a big help when providing support or managing systems form different locations. It saves me form having to travel or walk someones through and issues over the phone-I can just jump in and fix it directly. **Official Response from Valeria Di Prisco:** > Hello Ramesh, Thank you for taking the time to review us and sharing your experience. Regarding the commercial use flag, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 14. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** May 27, 2026 **What do you like best about TeamViewer?** Help to connect our team, Thank you so much. **What do you dislike about TeamViewer?** All is good. Nothing to dislike. Thanks. **What problems is TeamViewer solving and how is that benefiting you?** Connecting with team **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your kind feedback! We’re really happy to hear that TeamViewer is helping you stay connected with your team. That’s exactly what we aim to make as simple and effective as possible. It’s also great to know that your overall experience has been smooth and that everything is working well for you. Feedback like yours motivates us to keep improving. Thanks again for your support! Have a great day! Valeria/TeamViewer ### 15. Good Experience with Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** The ability to transfer files and control another system in real time is really useful, especially when trying to fix issues or access something quickly without much back and forth. It is pretty flexible- you can **What do you dislike about TeamViewer?** The pricing can be re-evaluated. Also, the connection quality depends a lot on internet speed which can cause issues. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to connect to systems remotely and solve issues for my team members **Official Response from Ying Qin:** > Thanks for sharing your experience! It’s great to know TeamViewer supports quick and flexible remote support for your team. We value your feedback on pricing and internet‑dependent performance, and we appreciate you taking the time to point this out. Best, Ying/TeamViewer ### 16. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions **Reviewed Date:** July 15, 2026 **What do you like best about TeamViewer?** Stable software, which is easy to keep up to date; easy to use; many possibilities to order remote connections **What do you dislike about TeamViewer?** There is nothing I dislike about TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** Remote Access to support users **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. We're pleased to hear that you find TeamViewer stable, easy to use, and simple to keep up to date. It's also great to know that the flexibility in managing remote connections supports your daily work effectively. We're especially happy that TeamViewer helps you provide remote access and support to your users when it's needed most. Best regards, Valeria/TeamViewer ### 17. TeamViewer: Powerful remote access at your service **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant T. | Senior Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about TeamViewer?** It offers simple and user friendly interface to navigate Available across OS platforms like windows, iOS, Linux,MacOS , Android etc. High speed remote access with minimal latency It offers rich set of features like desktop sharing, file sharing, sessions recording etc. High security and data privecy **What do you dislike about TeamViewer?** The connectivity depend of the network connection of the users It can use high computing CPU/RAM for large file transfers It doesn't support, view or control remote camara access through build in webcam of laptops **What problems is TeamViewer solving and how is that benefiting you?** It reduces need for on-site visits for IT support and minimizes downtime due to effective routine remote system management. This leads to reduced operational costs for the company. Secondly. the platform is secured enough to be adopted by all organizations **Official Response from Valeria Di Prisco:** > Hello Nishant, Thank you for sharing your experience with us and for the positive support. Happy to hear that TeamViewer helps you with your IT support activities, especially saving you time on transfers. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 18. Easy to Use Once Set Up **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** Easy to use once you figure it out how to setup your accounts and computers **What do you dislike about TeamViewer?** If you're not a tech person, it might be kinda difficult to set up a computer. **What problems is TeamViewer solving and how is that benefiting you?** I like being able to log into office computers remotely from a physical office. It also makes it easy to share files and documents. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share your experience with TeamViewer! We’re glad to hear that you find it easy to use once everything is set up, and that it helps you conveniently access office computers and transfer files—those are exactly the kinds of benefits we aim to deliver. We also understand that the initial setup can feel a bit challenging, especially if you're not very technical. To make this easier, we’ve put together a helpful guide that walks you through the updated TeamViewer interface step by step: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this resource helps make your setup experience smoother moving forward. Best, Valeria/TeamViewer ### 19. Fast and Helpful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nataly B. | Finance manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about TeamViewer?** easy to use and connect. A very good possibility to receive help facing some technical problem **What do you dislike about TeamViewer?** none. Using this soft for many years and no facing any troubles. **What problems is TeamViewer solving and how is that benefiting you?** Remote desktop , technical remote help when I have some difficulties and is difficult to explain **Official Response from Ying Qin:** > Hi Nataly, Thank you for your review on G2. We’re pleased to hear that TeamViewer is easy to use, enables quick connections, and supports remote technical help when needed. It’s great to know that your long‑term experience has been trouble‑free. Thank you for sharing your experience with us. Best, Ying/TeamViewer ### 20. TeamViewer is good remote support tools, easy to connect no other virus related issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 02, 2026 **What do you like best about TeamViewer?** easy to run , compact exe file, no more configuration require. **What do you dislike about TeamViewer?** When my pc connect other user , this time team viewer not work. **What problems is TeamViewer solving and how is that benefiting you?** I never to go to my client site, working with TeamViewer only. our time saving software. ( Antivirus Related solution) **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your review on G2. We’re glad to hear that TeamViewer is easy to use, requires minimal configuration, and enables efficient remote work without on‑site visits. It’s great to know the software helps you save time while supporting clients with technical and security‑related tasks. We also appreciate your feedback regarding the connection behavior when another user is already connected, and thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 21. Practical and simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Speed and ease in serving the remote user. **What do you dislike about TeamViewer?** The new interface has become more cumbersome, the old one is faster. **What problems is TeamViewer solving and how is that benefiting you?** Remote support and training. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, It is great to hear that you value the speed and ease of serving remote users with TeamViewer. Supporting efficient remote support and training is exactly what we aim for. We understand that the new interface may feel more cumbersome compared to the previous version. To help you get more comfortable with the current setup, we invite you to explore our user guide with helpful tips and guidance: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 22. very practical and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 12, 2026 **What do you like best about TeamViewer?** the speed of connection and stability in use **What do you dislike about TeamViewer?** after the last update, the app became heavier, a bit slower **What problems is TeamViewer solving and how is that benefiting you?** multiple remote connections. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback. It is great to hear that you value TeamViewer's speed and stability, especially when handling multiple remote connections. Reliable performance is key in these scenarios. We understand your note about the application feeling heavier and a bit slower after the latest update. Your feedback is important and helps us better understand how changes are experienced in day-to-day use. Thank you again for sharing your experience. Best regards, Valeria/TeamViewer ### 23. IT Administrator and Consultant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 08, 2026 **What do you like best about TeamViewer?** Remote Support for employees of my Customers **What do you dislike about TeamViewer?** Sometimes on Windows Function Updates the TV-ID changes and thus the remote support experience is totally lost. FIX THIS **What problems is TeamViewer solving and how is that benefiting you?** Smaller and Bigger Daily Problems of Users **Official Response from Ying Qin:** > Hi there, Thank you for sharing your experience. It is great to hear that TeamViewer helps you provide remote support and stay on top of your customers’ daily challenges. Supporting IT administrators in their work is a key goal for us. We also appreciate you pointing out the issue with changing IDs after Windows updates. We understand how this can interrupt your workflow. As a next step, we recommend checking the setup options in our knowledge base to help maintain consistent access: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We value your feedback and hope TeamViewer continues to support your work effectively. Best, Ying/TeamViewer ### 24. quite straightforward, simple installation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** Quick and uncomplicated connection to multiple computers, even from the Internet **What do you dislike about TeamViewer?** Constant change of user interfaces **What problems is TeamViewer solving and how is that benefiting you?** He doesn't solve any problems for me **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for sharing your experience. We’re glad to hear that TeamViewer enables fast and uncomplicated remote connections. We also value your feedback on the user interface updates, as it helps guide our ongoing improvements. Best, Ying/TeamViewer ### 25. Excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** An excellent and reliable platform that allows efficient remote working back to our office based server. **What do you dislike about TeamViewer?** Nothing ..........It all works so very well. **What problems is TeamViewer solving and how is that benefiting you?** Simply, It allows colleagues and I to work effectively from home. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your rating and for sharing your experience! We’re delighted to hear that TeamViewer is supporting your team with reliable, efficient remote access to your office-based server and enabling productive work from home. It’s great to know the platform is working smoothly for you and your colleagues. Feedback like yours really reinforces our goal of making remote work simple and dependable. Thanks for choosing TeamViewer! Have a nice day! Valeria/TeamViewer ### 26. The usage is reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity **Reviewed Date:** June 29, 2026 **What do you like best about TeamViewer?** The extensive menu is great and the high security measures. **What do you dislike about TeamViewer?** The many upgrades are annoying when you only use the program every 6 months. **What problems is TeamViewer solving and how is that benefiting you?** Performing the necessary clicks remotely is faster than describing them verbally. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the extensive features, and the strong security measures TeamViewer provides. Being able to perform tasks remotely rather than explain them step by step is a clear benefit. We understand that frequent updates can feel inconvenient, especially if you only use the application occasionally. These updates are important for maintaining secure connections and improving performance. All the best, Valeria/TeamViewer ### 27. Secure Remote Connections with Great UI/UX and Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham V. | Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** Helps to connect securely via remote connection to remote machines with UI/UX and good performance **What do you dislike about TeamViewer?** heavy license cost unreliable connection **What problems is TeamViewer solving and how is that benefiting you?** secure, real-time remote control for remote connections and support for desktops with flexibility **Official Response from Ying Qin:** > Hello Shubham, Thank you for your review. We’re glad to hear you value TeamViewer’s secure remote connections, UI/UX, and real‑time control capabilities. We also appreciate your honest feedback regarding licensing costs and connection reliability. Insights like this are important and help guide our efforts to further improve performance and offer solutions that better fit different desktop support needs. Best, Ying/TeamViewer ### 28. Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** Ease of use and reliability and always available **What do you dislike about TeamViewer?** hard to navigate issues with knowledgebase **What problems is TeamViewer solving and how is that benefiting you?** some devices disconnect without any user intervention teamviewer needs to be uninstalled and reconnected on remote device **Official Response from Ying Qin:** > Thank you for sharing your experience. We’re glad to hear that TeamViewer’s ease of use, reliability, and availability are working well for you. We appreciate your honest feedback regarding the knowledge base and device connectivity. We understand how difficult it can be to navigate support content or deal with unexpected disconnections that require reinstallation. Your comments are valuable and help us identify areas where we can improve stability and make self‑help resources easier to find and use. Best, Your TeamViewer Team ### 29. Great Site That Delivers What It Promises **Rating:** 5.0/5.0 stars **Reviewed by:** sherrie e. | Waitress, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2026 **What do you like best about TeamViewer?** I’ve seen it advertised for Manchester United. **What do you dislike about TeamViewer?** Nothing I don’t like. It’s a great sites **What problems is TeamViewer solving and how is that benefiting you?** They help with remote work **Official Response from Ying Qin:** > Hello Sherrie, Thank you for sharing your experience! We’re glad to hear that TeamViewer is delivering on its promise and supporting your remote work needs. Making secure and reliable remote access simple is exactly what we aim to achieve. We truly appreciate your feedback and your support! Best, Ying/TeamViewer ### 30. TeamViewer: A Complete Remote Work Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Srivathsav M. | Senior IT Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about TeamViewer?** The best is that, it does not require any complicated setup for remote sessions, and also feels smooth as the connections load faster and is compatible with Windows, Mac and Linux, Android and iPhone platforms. **What do you dislike about TeamViewer?** The free version is limited and kicks me out after particular period of time. The pricing also feels a big high. Sometimes, sessions get cancelled or logged out suddenly which is a drawback. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer fix a device when we are physically not present near it, which saves a huge amount of time and effort.It also solves cross platform connection issues by letting us connect between Mac, windows , linux , android etc.. **Official Response from Valeria Di Prisco:** > Hello Srivathsav, Thanks for sharing your feedback! We’re happy to hear that TeamViewer’s easy setup, fast connections, and cross-platform compatibility make remote sessions smooth for you. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback about the price is valuable to us, as at TeamViewer, we strive to improve not only our product but also the offers we provide to our users. Best regards, Valeria/TeamViewer ### 31. Great Device Control and Remote Access, but Too Buggy at Times **Rating:** 3.5/5.0 stars **Reviewed by:** Aarju . | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** For its device control and remote access **What do you dislike about TeamViewer?** Buggy for my preference, needs timely updates **What problems is TeamViewer solving and how is that benefiting you?** Problem solving from far away locations **Official Response from Valeria Di Prisco:** > Hello Aarju, Thank you for sharing your feedback. It is great to hear that TeamViewer meets your needs for device control and remote access, especially when solving problems from a distance. We understand your concern about the application feeling buggy at times and your wish for timely updates. Your feedback is important and helps us continue improving performance and reliability. Best regards, Valeria/TeamViewer ### 32. Reliable Remote Support with Unmatched Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Ir provides fast and secure remote access any device without comlex setup. The features make traoubleshooting simple and significantly reduce technical downtime. **What do you dislike about TeamViewer?** The biggest downsides are the high subscription costs for professional tiers. The recent design interface can feel a bit unintuitive compared to the older version **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer removes the need for physical travel by letting me deliver immediate, secure remote support to clients and colleagues, no matter where they are located. **Official Response from Ying Qin:** > Hi There, Thank you for your detailed feedback on G2. It’s great to know that TeamViewer helps you deliver immediate, secure remote support without complex setup and supports you in reducing technical downtime. We also understand your concerns about subscription costs and the newer interface, which feels less intuitive than the previous version. Your feedback is valuable and helps us better understand where flexibility and usability matter most. We appreciate you sharing both the positives and the challenges. Best, Ying/TeamViewer ### 33. Excellent service and applications for remote control and assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** Immediate assistance for contingencies. Specialized technical support. Telework. Audit. **What do you dislike about TeamViewer?** So far, I am implementing it in the company and I don't find any difficulty. **What problems is TeamViewer solving and how is that benefiting you?** Remote work, remote technical support, event history by computer equipment, audit by users. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience. We’re glad to hear TeamViewer is supporting your needs across remote work, technical assistance, and auditing, and that it’s been helpful for handling contingencies efficiently. It’s great to know the implementation has gone smoothly so far, and we appreciate your positive feedback. Best, Ying/TeamViewer ### 34. Teamviewer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Satish v. | US IT Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about TeamViewer?** I can access teamviewer from anywhere, support has been made easy to fix system problems and it works on mac, windows, linux, and even mobile, even non tech people can easily handle this, connections are always nice and smooth end to end encrypted, can record sessions easily. **What do you dislike about TeamViewer?** it will slowdown when other persons network signal is weak, for free users its not available commercially, business plans are more expensive has security risk problem if you share your id and password,it requires setup for unattended access **What problems is TeamViewer solving and how is that benefiting you?** no need of reaching employee if system has issues can fix it remotely without travelling, even if your employer or manager is in other country it is not a problem as we can access it remotely, screensharing helps in real time training, file transfer has been made end to end encrypted, can access through mobile devices remotely ### 35. Leading Remote Access Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** April 06, 2026 **What do you like best about TeamViewer?** TeamViewer stands out for its dependable performance, seamless operation across different operating systems, solid security, and responsive customer support. **What do you dislike about TeamViewer?** Unexpected disconnections during application updates. TeamViewer does not provide advance notification when a restart is required after an update, which can abruptly interrupt an active remote support session. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the challenge of deploying and remotely managing a fleet of industrial PCs across the U.S. and Canada, enabling efficient support and administration without the need for on-site visits. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re pleased to hear that TeamViewer delivers reliable, cross‑platform performance, strong security, and responsive support. It’s great to know the platform helps you efficiently deploy, manage, and support a large fleet of industrial PCs across the U.S. and Canada—without requiring on‑site visits. We also appreciate your feedback regarding unexpected disconnections during updates and the lack of advanced restart notifications. Insights like this are valuable and help us continue improving the remote support experience, especially for active sessions. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 36. Free, Easy Setup, and Smooth Cross-Platform Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav D. | Senior Ai Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about TeamViewer?** free, easy to setup and use , cross-platform functionality **What do you dislike about TeamViewer?** Sometimes there is latency. Which affects user experience. **What problems is TeamViewer solving and how is that benefiting you?** not sure **Official Response from Valeria Di Prisco:** > Hi Baibhav, Thank you for your feedback. It is great to hear that you value the free version, ease of setup, and cross-platform functionality. Making remote access simple and flexible across devices is a key benefit. We understand your note about occasional latency. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve the experience. Best regards, Valeria/TeamViewer ### 37. Safe Environment for remote sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals **Reviewed Date:** May 07, 2026 **What do you like best about TeamViewer?** Asking for Authentication every time when we connect. **What do you dislike about TeamViewer?** It is not working in Low Network connectivity **What problems is TeamViewer solving and how is that benefiting you?** Remote Session for customer to support their queries **Official Response from Valeria Di Prisco:** > Hello User, Thank you for your rating and sharing your experience. It is great to hear that you value the authentication step for each connection and that TeamViewer supports you with remote sessions to help customers with their queries. Security and reliable remote assistance are important benefits. We understand that performance can be challenging with low network connectivity. When experiencing slow connections, ensure both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may also improve stability. All the best, Valeria/TeamViewer ### 38. Adapts Seamlessly to Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | Manager TECH LINE, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TeamViewer?** Willingness to adapt to my business needs **What do you dislike about TeamViewer?** Annual billing for licenses doesn't align with our model to resell licenses when a dealer enrolls. **What problems is TeamViewer solving and how is that benefiting you?** Video MPI, integration with our phone systems **Official Response from Ying Qin:** > Hi Chris, Thank you for your review. We’re glad to hear that TeamViewer’s flexibility and willingness to adapt support your business needs, and that features like video MPI and phone system integration are delivering value. We understand how important billing flexibility can be when working with dealers and partners, and your input is valuable as we continue evaluating how our licensing options can better support different business structures. Best, Ying/TeamViewer ### 39. Correct functioning and adaptable to need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 17, 2026 **What do you like best about TeamViewer?** You find agility and speed for remote management with intermediate-low difficulty **What do you dislike about TeamViewer?** The app needs to be updated many times on clients/local, as a user I prefer to use the web version that doesn't require updates. **What problems is TeamViewer solving and how is that benefiting you?** remote support, hardware/software consultations, and monitor RMM (trial) **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the agility and speed TeamViewer provides for remote management, as well as its support for tasks like remote support and monitoring. We understand your point about frequent updates on client and local devices and your preference for the web version. However, keep in mind that regular updates are important to maintain secure connections and provide access to new features and improvements. Your feedback helps highlight how these updates are experienced in daily workflows. Best, Valeria/TeamViewer ### 40. Thanks Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate **Reviewed Date:** May 11, 2026 **What do you like best about TeamViewer?** Keep Improve at your application, so everyone can enjoy it **What do you dislike about TeamViewer?** Actually nothing, perhaps some features just make better than now **What problems is TeamViewer solving and how is that benefiting you?** IT **Official Response from Ying Qin:** > Hi there, Thank you for your review. We are glad to hear you appreciate the continuous improvements and that TeamViewer supports your IT work reliably. It is great to know the application delivers value for you overall. Thanks for taking the time to share your experience. Best, Ying/TeamViewer ### 41. A pleasure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** May 13, 2026 **What do you like best about TeamViewer?** the support over the phone has been superb **What do you dislike about TeamViewer?** Nothing, It serves a great purpose. Thats all **What problems is TeamViewer solving and how is that benefiting you?** Always connection problems **Official Response from Valeria Di Prisco:** > Hi user, Thank you for your rating and for sharing your feedback. It is great to hear that your experience with our phone support has been superb. Providing attentive and effective assistance is very important to us. Thank you again for your input and for using TeamViewer. Best regards, Valeria/TeamViewer ### 42. TeamViewer Makes Remote Access Quick, Secure, and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is its ease of use. It allows quick and secure remote access across different devices without complicated setup **What do you dislike about TeamViewer?** What I dislike about TeamViewer is that it can be expensive for commercial use **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling devices remotely. It benefits me by saving time, allowing me to work from anywhere, and easily help others without being physically present **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review! We’re happy to hear that you appreciate TeamViewer’s ease of use and the ability to connect securely across devices without complicated setup. We understand your concern regarding pricing for commercial use; however, we would like to invite you to contact our sales team just to have a conversation and evaluate licensing options. Contact details: https://www.teamviewer.com/es/global/contact-sales/ All the best, Valeria/TeamViewer ### 43. Best-in-Class Remote Connectivity with Excellent Stability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** Best solution for remote connectivity. With very good stablility. And any person from global can so troubleshooting **What do you dislike about TeamViewer?** May be the cost can be lowered or some more options like good package can be given with less cost **What problems is TeamViewer solving and how is that benefiting you?** As mentioned earlier any person from global can connect so travelling time and cost reduces for troubleshooting and also help to deliver the project on time **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review of TeamViewer! We’re glad to hear that you see it as a stable and reliable solution for global remote connectivity. Enabling seamless troubleshooting from anywhere is one of TeamViewer’s core strengths, and it’s great to know this has helped reduce travel time and costs while supporting on-time project delivery. We also appreciate your feedback regarding pricing. We understand that cost is an important consideration, and your input helps us continually evaluate our packages and offerings to better meet different customer needs. All the best, Valeria/TeamViewer ### 44. Super handy for remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about TeamViewer?** I really like how easy it is to set up and start using TeamViewer. Even if the other person isn’t tech-savvy, they can usually get it running without much trouble. It’s reliable for remote support, works on almost any device, and the screen quality is usually pretty smooth. I also find the file transfer option really convenient. **What do you dislike about TeamViewer?** The paid plans are more tailored for professional use, which makes sense given the advanced features and security it offers. The free version does its job well for personal use, but sometimes it can be a bit strict about detecting commercial activity. Performance depends on internet speed, so with a strong connection, the experience is excellent. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to access and control devices remotely, which saves me a lot of time when helping someone with technical issues. I don’t need to be physically present to troubleshoot, transfer files, or manage a system—it all happens securely online. This has been especially helpful for providing quick support to colleagues and family, and it reduces downtime since problems can be fixed instantly from anywhere. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you very much for your positive review. Regarding the commercial use mentioned in your post, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 45. Competence was great, friendly service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** helping to be connected in traveling worldwide **What do you dislike about TeamViewer?** I never had problems in using TV till now **What problems is TeamViewer solving and how is that benefiting you?** Was always loosing Connection when I restarted Computer **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for your thoughtful review. It’s great to know that TeamViewer has supported you well during your travels and that your experience with our product was positive. Your input is important to us, and we appreciate your support. Best, Ying/TeamViewer ### 46. Fantastic product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Security and ease of use. We use it for remote users and support. **What do you dislike about TeamViewer?** TeamViewer meeting addon to Outlook stopped working as it should after Windows update on 5/13/2026 after restart. Outlook stopped addon as it was slowing the application down. I can't think of any other problems or dislikes recently. **What problems is TeamViewer solving and how is that benefiting you?** Remote users and support. **Official Response from Ying Qin:** > Hi there, Thank you for your feedback! We’re glad to hear things are working well for you. If you ever need tips, guidance, or have suggestions to make your experience even better, feel free to visit the TeamViewer Community: https://community.teamviewer.com We appreciate you being with us! Best, Ying/TeamViewer ### 47. High system availability and fast support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** The straightforward way to connect remotely. **What do you dislike about TeamViewer?** Some of our customers (critical infrastructure in clinics) fundamentally reject the use of Teamviewer because it does not seem secure enough to them. **What problems is TeamViewer solving and how is that benefiting you?** Without TeamViewer, remote support would be significantly more complicated. **Official Response from Ying Qin:** > Hi There, Thank you for your feedback. We are glad to hear that TeamViewer provides reliable access and fast support for your remote work. We understand that security is an important consideration, especially in sensitive environments, and we appreciate you sharing this perspective. Best, Ying/TeamViewer ### 48. Best solution for remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** February 24, 2026 **What do you like best about TeamViewer?** The feature of easy remote access. **What do you dislike about TeamViewer?** The change from the old version to the new one, I confess, almost made me give up on TV, but I am adapting. However, what continues to upset me is the issue of devices added to favorites and my inability to migrate them. **What problems is TeamViewer solving and how is that benefiting you?** problems with physical mobility and agility in services **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience! It’s great to hear that the easy remote access in TeamViewer continues to support your daily needs, especially when it comes to improving mobility and service agility. Regarding your comment about our new interface, we understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. We invite you to visit the link below, where you’ll find a comprehensive guide to the new UI, including a dedicated section on device management to help make your TeamViewer experience smoother and easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wishing you a nice day! Valeria/TeamViewer ### 49. Efficient Way to Reach My IT Team When Problems Arise **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I like it because of efficiency to connect with my IT team whenever there's a problem. **What do you dislike about TeamViewer?** I dislike it bec sometimes it's hard to connect **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer is helping us to connect and help each other in the best possble way, as the other person can navigate my computer even rorm afar. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It’s great to hear that TeamViewer is helping you stay connected with your IT team and making it easier to get support when issues come up. Being able to collaborate and resolve problems remotely is exactly what we aim to support, so it’s wonderful to know it’s benefiting your day-to-day work. We’re sorry to hear that you sometimes experience difficulties when connecting. We understand how frustrating that can be, especially when you need quick assistance. If you’re open to it, we’d love for you to share a bit more about your setup and the issues you’re facing in our Community: https://community.teamviewer.com. There, you can connect with our experts and other users who may have faced similar challenges and can help troubleshoot or suggest improvements. Thanks for your honest feedback, it really helps us continue to improve! Best, Valeria/TeamViewer ### 50. Teamviewer is the worst. Stay away. **Rating:** 0.0/5.0 stars **Reviewed by:** Stanley B. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2026 **What do you like best about TeamViewer?** Used to be a good product until they broke it. **What do you dislike about TeamViewer?** Company lied about perputual license. I paid for what Teamviewer called a "perpetual license". Turns out that there lifetime license ends when they decide that they no longer want to support it. Class action lawsuit anyone? There are free programs that do the same thing. **What problems is TeamViewer solving and how is that benefiting you?** None **Official Response from Valeria Di Prisco:** > Hello Stanley, Thank you for reaching out about your TeamViewer license. We understand that changes like this may require some adjustment, and we truly appreciate your feedback and continued use of our product. Over the years, we have continuously worked to improve our product in terms of security, performance, features, and more, in order to continue offering a high-quality product. You can find full details about the end of support here: https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12#latest We recommend contacting our sales team to evaluate your requirements and the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best, Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?__cf_chl_captcha_tk__=0a5910706914311785dcbdf516ddfa075f79757a-1616788498-0-Afw6m2526I9FtfzQwLDg0J-7_nQVmfv-G224uXq6Dh6PIQklS8UnsBUBCnEIMeYRm7MNDlRMVvccvJSVv0pTcusVqq-lTZxqMTa5ZQRtnb8_VxYPLUFqeDJszTYQkgQgYlWKWAM4jEtMD0CzdSwnnjIXF0hPhWUlG_kwmjiH7fucBbh7OUoKAXF0nviOpsYZymeTnHrQEHIJ4nnr98CIvlH6_WdCcBVssfKTXS0UcXN7Ad0q5v3P90gXWLSGP9VpQMYZdlFCbKE6EeBSNWFuHLozcFlaLdA7dDRmfer9579cunBlS-nWHOgRKF4FHe4cAH9HhOTWpqCyb4XNDRNwhFOwob3EsyiRjcTKAx0HUl909Gohc5ph6eZBKDQ4iFB0-PXknDPKDMlV7L2nT6inmJkqDxXSgYY322vNMec8Ey5LlYeFP1WlJIiIk_u7dydy519NXSDxs2NzDZEiohjs-NOXuZhIBDdDn4Xsz9eomzP9UA9IAK7cHn-eBa0N-FRLZpL-7iUs_bwOY1f1lol6O2btxA3rwf7LhWxJ6AEipCWQYMrwPcbtcLVdhyqq8FC_UvKkQMeSDRvwOgP27YgqKCyw3L8ZOPfTsMUzZCtgR7GfDFdjFThx5sIel_3OObB6MA&locale=it&page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+05%3A36%3A28+-0500&secure%5Bsession_id%5D=23189f0c-b294-43e8-b627-f06560783178&secure%5Btoken%5D=f4a51976fb29d2b0e1ef634bdf21f154b4c70390138695e9391dfb3ada6a9b73&format=llm_user) ## TeamViewer Integrations - 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[Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,439 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,201 reviews)