--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4146 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4146 scale: '5' date_modified: '2026-08-10' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,146 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Teamviewer used to be good. **Rating:** 3.5/5.0 stars **Reviewed by:** Michael B. | IT Professional **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** I can access any system that has been previously added to my company. It's very easy to get someone to put Teamviewer on their system for remote access. It's one of the few remote software that allow me access to admin controls and windows. **What do you dislike about TeamViewer?** The new interface is so slow it's practically unusable, I try to only use the web interface. **What problems is TeamViewer solving and how is that benefiting you?** Easily remoting into computers as long as they were previously setup and are online. It's easy enough to get anyone to a point that I can get remoted in. **Official Response from Ying Qin:** > Hi Michael, Thank you for sharing your honest feedback. We're pleased to hear that TeamViewer makes it easy to deploy remote access, connect to managed devices, and perform administrative tasks when supporting users. We also appreciate your candid comments regarding the performance of the new interface. Feedback like yours helps us understand where improvements are needed, and we're continuously working to enhance the experience. Thank you for taking the time to share your thoughts with us. Best, Ying/TeamViewer ### 2. TeamViewer, the best software for your video conferences and work meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Karen C. | Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about TeamViewer?** TeamViewer is an excellent software that offers the best digital features and capabilities for your video conferences and virtual meetings, promoting a secure and productive work environment for collaboration and sharing work processes. I can also say that TeamViewer is software that stands out for the security of all its communication features, protecting the data of all its users and ensuring the best virtual quality for all your work meetings. **What do you dislike about TeamViewer?** My current experience using TeamViewer's virtual communication features and resources has been positive and advanced, I have nothing bad to say about its effectiveness and operational performance. **What problems is TeamViewer solving and how is that benefiting you?** I can successfully execute all my video conferences and digital meetings using TeamViewer's digital features, allowing me to carry out my work processes and discuss business matters in a secure and professional environment. **Official Response from Valeria Di Prisco:** > Hello Karen, Thank you so much for sharing your review! We're glad to hear that TeamViewer’s secure communication features and high‑quality meeting tools are supporting your virtual collaboration so well. It’s great to know you’ve had such a positive experience with video conferences and digital meetings. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 3. Efficient and User-Friendly Remote Access Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** I like TeamViewer's ease of use and the ability to connect and support devices remotely from anywhere. It makes collaboration and troubleshooting simple, fast, and efficient. **What do you dislike about TeamViewer?** The pricing can be expensive for individual users and small businesses, and occasional connection issues or session time limits can be frustrating. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and technical support by allowing people to connect to devices from anywhere. This saves time, reduces the need for travel, and makes it easier to collaborate or troubleshoot issues quickly. For me, it is beneficial because it provides convenient access to systems and enables efficient support and teamwork regardless of location. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback! We're glad to hear that TeamViewer helps you provide efficient remote support and collaborate from anywhere. We also appreciate your comments regarding pricing and occasional connection issues. Thank you for helping us improve TeamViewer. Best, Ying/TeamViewer ### 4. Effortless Remote Collaboration with Minor Connectivity Issues **Rating:** 4.0/5.0 stars **Reviewed by:** P Sai Nandan R. | Senior Engineer **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I use TeamViewer for remote collaboration, especially when on-site support isn’t feasible. I appreciate its ease of remote access and real-time collaboration, which helps resolve supplier and quality issues quickly without requiring physical presence. It allows for faster coordination with suppliers and internal teams and provides immediate access to systems and documents. The initial setup was straightforward and easy for my team, with minimal configuration required and quick onboarding for users. **What do you dislike about TeamViewer?** Some areas where TeamViewer could be improved are occasional connectivity issues during remote sessions, dependence on stable Internet, and occasional permission restrictions that can slow urgent troubleshooting. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote collaboration, troubleshooting, and resolving procurement and quality issues. It solves delays in issue resolution by enabling real-time remote troubleshooting, faster coordination with suppliers and internal teams, and immediate access to systems without needing on-site visits. **Official Response from Valeria Di Prisco:** > Hi P. Sai, Thank you for sharing your experience. We’re happy to hear that TeamViewer makes remote collaboration simple and helps your team solve supplier and quality issues quickly without being on‑site. It’s great that fast access, real‑time collaboration, and easy setup helped your team to work more smoothly together. About the connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these suggestions improve your future connections. All the best, Valeria/TeamViewer ### 5. TeamViewer has been perfect as a remote IT support tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** April 03, 2026 **What do you like best about TeamViewer?** It is reliable and easy for me and my users to work with. We usually are able to add the QuickSupport app to our user's PCs in advance of any need for support, but even when we do not, it is a breeze to walk users through getting connected. My users are mostly painters and many have very limited computer skills. This tool is a life saver when assisting those users. **What do you dislike about TeamViewer?** The mobile device support is cumbersome for users to set up, so for those devices we find it necessary to set up the user side in advance in case they need support. **What problems is TeamViewer solving and how is that benefiting you?** It allows me to remotely maintain and support user devices regardless of location. It saves me and my users many hours and lots of frustration when compared to trying to talk a user through a task over the phone. It also allows me to remotely train users on software with which they may be unfamiliar. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re pleased to hear that TeamViewer is reliable and easy to use for both you and your users, and that QuickSupport helps you assist people with limited technical experience. It’s great to know the platform makes it easier to support, train, and guide users remotely—saving time and reducing the frustration of phone‑only support. We also appreciate your feedback regarding mobile device setup. Insights like this are valuable and help us continue improving the mobile support experience. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 6. Quick Easy access to ALL of my Mac Computers **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce M. **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** Setting up systems with TeamViewer Host takes less than 3 minutes. My portal then has organized access to all 100+ computers I manage. Transferring large files is quick and easy and staff enjoy the quick support regularly. **What do you dislike about TeamViewer?** I still prefer the previous interface and keep that active. I appreciate the ability to keep using the interface I find more intuitive and easier to use. **What problems is TeamViewer solving and how is that benefiting you?** The ability to access all of my Mac computers throughout my five agencies from any location, including my phone is necessary and useful every day. **Official Response from Ying Qin:** > Hi Bruce, Thank you for your review! We're glad TeamViewer helps you quickly manage and access your 100+ Mac computers from anywhere while providing fast support for your staff. We also appreciate your feedback on the interface and are happy you can continue using the experience that best fits your workflow. Best, Ying/TeamViewer ### 7. Renew and improve your business collaboration with TeamViewer's remote working features. **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis C. | Digital Security Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2026 **What do you like best about TeamViewer?** TeamViewer is a reliable and professional digital program that facilitates the renewal and improvement of all business collaboration and communication processes in your work department, enabling remote work in a secure, productive and advanced digital environment. In addition, I can also say that TeamViewer works great on the operating systems of your choice, integrating efficiently with your work applications and protecting the content of all your work practices. **What do you dislike about TeamViewer?** I think TeamViewer is an excellent digital program that performs flawlessly in all its digital capabilities, I have no complaints about its quality and technical efficiency. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is the program that has allowed me to positively renew my communication and business collaboration in my work department, improving the security of my remote work and maximizing my productivity and technical efficiency. **Official Response from Valeria Di Prisco:** > Hello Curtis, Thank you for sharing your thoughtful and positive review! It’s great to hear that TeamViewer has helped strengthen your department’s communication and collaboration, especially by providing a secure and productive remote‑work environment. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 8. Good product, but it's a shame that customer requests are never taken into account. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** The remote control is very intuitive for the support user. **What do you dislike about TeamViewer?** The handling notifications (host side) are not visible. The messaging system has many visual defects and notifications are not seen. The Meeting function is heavily degraded and difficult to access, especially for scheduling meetings (reported for years but never addressed). **What problems is TeamViewer solving and how is that benefiting you?** - work in a team remotely with my colleagues - provide technical support within my company - provide support for our software at our clients' locations **Official Response from Ying Qin:** > Hello There, Thank you for taking the time to leave such thoughtful feedback. It’s great to hear that TeamViewer’s remote control is intuitive and supports your team collaboration, internal support, and client assistance. At the same time, we’re sorry to hear that notifications, messaging, and meeting scheduling have not met your expectations. We understand how frustrating it can be when reported issues appear unresolved, especially when they affect your daily work. We truly appreciate you raising these points. Please consider sharing your experience with our Support team at https://www.teamviewer.com/en/global/support/customer-support/or in the TeamViewer Community at https://community.teamviewer.com/, where detailed product feedback can be reviewed and forwarded to the appropriate teams. Thank you again for helping us make TeamViewer better. Best, Ying/TeamViewer ### 9. Powerful Remote Access, Built for Enterprise Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about TeamViewer?** UI / UX The interface is clearly structured and intuitive to use, even for users who are less tech-savvy. New employees can navigate the system without extensive training, which significantly reduces the need for internal training. Integration Integration with Microsoft Entra ID works seamlessly—SSO, automatic provisioning via Entra groups, and role-based assignment all run smoothly. For companies that rely on the Microsoft 365 ecosystem, this is a significant advantage. Performance Connection quality remains strong even under suboptimal network conditions. Latency and video quality can be adjusted with granular precision—in day-to-day use, it’s clear that no corners were cut when it comes to reliability. Pricing / ROI The licensing model is highly scalable for enterprise environments. Thanks to reduced manual administrative overhead and automation capabilities, the investment pays for itself relatively quickly—especially for medium to large deployments. Support / Onboarding The documentation is comprehensive and practical. Support is knowledgeable and responds effectively even in complex scenarios—no pointless ticket ping-pong. AI / Intelligence The AI-powered features—including session insights and automated diagnostics—help proactively identify issues. This significantly reduces the IT team’s workload and improves the mean time to resolution. Translated with DeepL.com (free version) **What do you dislike about TeamViewer?** Integrating external partners who do not have their own Tensor license remains a challenge. The available options—manual integration or Entra B2B Guests with mandatory 2FA—solve the problem, but they create additional work for both sides. A dedicated guest access flow specifically designed for external users would be a real added value. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer eliminates the need for physical on-site visits by enabling reliable, location-independent access to systems – whether for home office users, remote branches, or external devices. This saves significant time and travel costs. **Official Response from Valeria Di Prisco:** > Thank you so much for taking the time to share such a detailed and insightful review! We’re thrilled to hear that TeamViewer’s intuitive interface, strong Entra ID integration, and reliable performance are making a meaningful impact on your daily operations. It’s great to see that the platform helps reduce onboarding time, streamline administration, and deliver real value across your organization. We also appreciate your positive remarks about our support, documentation, and the benefits you’re seeing from AI‑powered features. Regarding your point about integrating external partners, we appreciate your feedback and are actively exploring ways to make this process smoother and more efficient for all parties involved. Thanks again for your thoughtful feedback and for being part of the TeamViewer community. We’re committed to continuously improving the platform and supporting our users' success. All the best! Valeria/TeamViewer ### 10. Effortless Remote Access with Zero Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Naga K. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2026 **What do you like best about TeamViewer?** I mostly use TeamViewer to jump into remote client servers to debug data pipelines and troubleshoot SQL errors. It basically eliminates the VPN lag nightmare, allowing me to securely jump into client environments and fix data pipelines. It is very fast, and the screen doesn't lag or get blurry. It feels like I am actually sitting in front of the client computer. It stops the slow connection headache; usually logging into client systems is slow, but this makes it easy to jump in, fix errors, and get out quickly. The setup is easy and simple. **What do you dislike about TeamViewer?** It can be quite expensive and there is lot of buttons and features I don't really use for my daily work. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to jump into remote client servers to debug data pipelines. It eliminates VPN lag, securely accessing client environments to fix issues quickly without connection headaches. **Official Response from Ying Qin:** > Hi Naga, Thank you for sharing your experience! We’re really pleased to hear that TeamViewer helps you quickly jump into remote systems and resolve issues without the delays often seen with VPN connections. It’s great to know that the speed, clarity, and ease of setup support your day-to-day work and make troubleshooting more efficient. We also hear your feedback around pricing and the number of features, and we appreciate you highlighting this. Thanks again for your feedback and for choosing TeamViewer! Best, Ying/TeamViewer ### 11. So disappointed by TeamViewer **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about TeamViewer?** It is a software that I have used for over 10 years with satisfaction but with a disastrous commercial policy! **What do you dislike about TeamViewer?** No respect for their client. No respect for their commitments. No respect for the perpetual license acquired when it was very useful for them to develop and completely disregarded today. **What problems is TeamViewer solving and how is that benefiting you?** In the past, this program was very effective for remote maintenance. Now, my perpetual license only allows me to remotely maintain elements within my local network. Therefore, it holds no interest. The only benefit I gain from it today is understanding that one should not trust certain publishers and that one should always scrutinize the competition before committing. It is also about understanding that it is never too late to react and that it is the clients and consumers who keep these people, who disdain us, alive. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for reaching out about your TeamViewer license. We understand that changes like this may require some adjustment, and we truly appreciate your feedback and continued use of our product. Over the years, we have continuously worked to improve our product in terms of security, performance, features, and more, to continue offering a high-quality product. You can find full details about the end of support here: https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12#latest We recommend contacting our sales team to evaluate your requirements and the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best, Valeria/TeamViewer ### 12. TeamViewer allows me to remotely connect to client's computer/network while discussing upgrades. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** My client base covers the mid atlantic & northeast, ease of remote operation from original connection to termination allows me to focus on the issues to be discussed either upgrades to their system or repairing their personal computer. I have used TeamViewer for over 10 years & have come to rely on it as a priceless tool in my arsenal **What do you dislike about TeamViewer?** I haven't run into an aspect of TeamViewer that I dislike. Their tech staff sees to that, when I've had an issue, they are a phone call or email away. **What problems is TeamViewer solving and how is that benefiting you?** I've grown my business successfully by being available when the client needs me, using TeamViewer allows me to be where I'm needed while working as productively as possible across the breath of my business model. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for taking the time to share your experience. We're thrilled to hear that TeamViewer has been a reliable tool for your business over the past decade and that it helps you efficiently support clients throughout your service area. It's wonderful to know that the straightforward remote connection experience enables you to deliver timely assistance and grow your business while remaining productive. We're also pleased that our support team has been there when needed. We truly appreciate your loyalty and feedback. Have a nice day! Valeria/TeamViewer ### 13. Secure, Seamless Remote Access with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek G. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** I have used TeamViewer to access customer systems to show them some use cases of our software or to help them if they need assistance remotely, and it was perfect. I can work remotely and don't have to travel to customer sites. It's secured, as we have to provide an authentication code to access it, and it works seamlessly. It doesn't feel like I have taken remote access; it feels like I am using my own system. Customers trust TeamViewer due to its security, and no one can access it unless they have the secure code. Additionally, the initial setup was very easy. **What do you dislike about TeamViewer?** Nothing **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to work remotely, so I don't have to travel to customer sites. It's secure with an authentication code and feels seamless like using my own system. **Official Response from Ying Qin:** > Hi Abhishek, It’s great to hear how TeamViewer fits naturally into your workflow—from helping customers remotely to avoiding unnecessary travel. That “feels like your own system” experience is exactly what we strive for, so it’s wonderful to see that reflected in your day-to-day use. We’re also glad that the easy setup and secure access give both you and your customers confidence when working remotely. Thanks so much for sharing your experience, it really means a lot! Best, Ying/TeamViewer ### 14. Top Choice for Cross-Platform Tech Support and IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Pallavi M. | Subject Matter Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about TeamViewer?** cross-platform compatibility (connecting Windows, macOS, Linux, and mobile) making it a top choice for both personal tech support and IT management. **What do you dislike about TeamViewer?** Aggressive Subscription Auto-Renewals process **What problems is TeamViewer solving and how is that benefiting you?** ease of access, Tech support agents appreciate that they can send a link to an elderly relative or non-technical client, and they can connect in seconds without modifying router settings. **Official Response from Ying Qin:** > Hi Pallavi, thank you for taking the time to leave this review. It’s great to hear that TeamViewer helps you connect across Windows, macOS, Linux, and mobile devices, and that it makes remote support easier for non-technical users. We’re sorry to hear that the subscription auto-renewal process felt frustrating. We appreciate you raising this, as it helps us better understand where the customer experience can be improved. Best, Ying/TeamViewer ### 15. Easy Remote Access, But Pricing Concerns **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie T. | Lead Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** I find TeamViewer easy to use and widely recognized, making it practical for remote access and connection to client systems, even when they are on different networks globally. I appreciate its safety features, offering a secure connection with little client worry about risks. The initial setup was very easy, just the installation of the software, which is great for quick deployment on client machines. I also like that it gets the job done and I would rate it a 10 out of 10 in terms of recommending it to others. **What do you dislike about TeamViewer?** The price can sometimes get in the way of things, and then clients want to move to something free. Extend capabilities of the free version. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and connection to client systems globally, solving the problem of accessing systems remotely on different networks. **Official Response from Ying Qin:** > Hello Jamie, Thank you for sharing such a detailed review on G2. We’re pleased to hear that TeamViewer is easy to use, secure, and reliable for providing remote access to client systems worldwide, even across different networks. It’s great to know the straightforward setup and security features help you get up and running quickly and confidently. We also appreciate your honest feedback regarding pricing and the desire for extended capabilities in the free version. We understand that cost considerations can influence decisions for certain clients, and insights like yours are valuable as we continue to evaluate how our offerings support different usage needs. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 16. Easy and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** It’s easy to set up and add to machines. Integrating new devices and adding users is straightforward. Most of the time, it performs as expected. The price point is very reasonable, and the support feature is helpful when needed. It also includes lots of AI features. **What do you dislike about TeamViewer?** There are constant updates that change the UI, and sometimes the UI won’t work unless I update the app. **What problems is TeamViewer solving and how is that benefiting you?** Easy and secure remote access to customer sites. Easy remote support for field technicians. Managing remote access is much simpler. **Official Response from Ying Qin:** > Hi There, Thank you for your review. We're pleased to hear that TeamViewer is easy to set up, simple to manage, and delivers the reliable remote access experience your team needs. It's great to know that TeamViewer helps you securely support customer sites and field technicians while simplifying remote access management. We also appreciate your feedback regarding UI changes and updates, and we're grateful that you took the time to share your experience. Best, Ying/TeamViewer ### 17. Teamviewer the best remote assistance software **Rating:** 4.5/5.0 stars **Reviewed by:** Ettore R. | Proprietario, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about TeamViewer?** TeamViewer is undoubtedly the best platform for support. It is often necessary to access a client's machine, and the web client allows you to do so easily without having to install cumbersome software. **What do you dislike about TeamViewer?** TeamViewer should offer a lower-cost, single-license paid version to allow professionals to connect to their PCs located at different companies. **What problems is TeamViewer solving and how is that benefiting you?** Being a developer, I often connect with other machines for testing and offering remote support to my clients. Convenient, especially if the customer is hundreds of miles away. **Official Response from Ying Qin:** > Hi Ettore, Thank you for your kind review. We're delighted to hear that TeamViewer helps you provide remote support to your clients and that the web client makes it easy to connect without requiring additional software installations. It's great to know that this convenience supports your development and testing work, especially when assisting customers from a distance. We also appreciate your feedback regarding licensing options. Feedback like yours helps us better understand the needs of professionals who manage systems across multiple locations. Thank you again for your recommendation and for choosing TeamViewer. Best regards, Ying/TeamViewer ### 18. Good software, but... **Rating:** 3.5/5.0 stars **Reviewed by:** Daniele P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** It's normally reliable, easy to use and functional. Works great on managing endpoints **What do you dislike about TeamViewer?** - The new interface sucks! There is a massive difference in terms of speed and laggyness between the new interface and the old one. Performance wise, the old version was just perfect. - Issues with mass deployment. For some reason, sometimes some endpoints don't get automatically assigned to the group/policy specified - Sometimes endpoints lose the binding with the "managed company" - Expensive **What problems is TeamViewer solving and how is that benefiting you?** Remote connection to the endpoints, asset management **Official Response from Ying Qin:** > Hi Daniele, Thank you for taking the time to review TeamViewer. We're glad to hear that our solution helps you with remote connectivity and asset management, and that reliability continues to be a positive part of your experience. We understand that changes to the interface and the issues you described with deployment and device management can be frustrating. We appreciate your candid feedback and value the insights you've shared. Best, Ying/TeamViewer ### 19. Easy-to-Use, Reliable Remote Access with Strong Cross-Platform Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chetana M. | IT support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is how easy it is to use and how reliable the remote connection is. It provides secure remote access to devices from virtually anywhere, which makes troubleshooting and IT support quicker and more efficient. I also value its cross-platform compatibility, since it lets me manage different systems smoothly without hassle. **What do you dislike about TeamViewer?** One drawback of TeamViewer is that the free version comes with limitations and may sometimes flag sessions as commercial use. On top of that, the licensing can be expensive for organizations. I’ve also experienced occasional connectivity delays, which seem to depend on network conditions. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer addresses the need for remote access and technical support without requiring physical presence. It makes it easy to troubleshoot issues quickly, transfer files, and manage devices from anywhere. For me, this means saving time, boosting productivity, and providing efficient IT support to users no matter where they are located. **Official Response from Valeria Di Prisco:** > Hello Chetana, Thank you for sharing your experience! We’re thrilled to hear how TeamViewer is helping you streamline remote access, troubleshoot issues faster, and support users wherever they are. Saving time and boosting productivity are exactly the kinds of benefits we strive to deliver. Regarding the commercial use flags you mentioned, TeamViewer sometimes detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all IDs to the form (local and remote-side IDs). We hope this information helps you resolve the usage issue. Best, Valeria/TeamViewer ### 20. TeamViewer Allows Me To Access My Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Steven Z. **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** TeamViewer allows me to easily access my other devices from my desktop or laptop computer. All of my local devices connect so I can easily print locally or share files. I like also how I can set the screen resolution or adjust settings to meet my preferences. **What do you dislike about TeamViewer?** Nothing really...except product goes down occassionally...but even when this happens they provide great notice. **What problems is TeamViewer solving and how is that benefiting you?** Being able to connect to my desktop computer when I'm out of the office...or being able to connect to my servers. **Official Response from Ying Qin:** > Hi Steve, Thank you for sharing your experience with TeamViewer. We are glad to hear that TeamViewer helps you stay connected to your devices wherever you are and that features such as file sharing, local printing, screen resolution settings, and customizable preferences make remote access convenient for your daily work. We also appreciate your note about the occasional service interruption and are pleased that our communication and advance notices have been helpful when those situations occur. Thank you for choosing TeamViewer to access your desktop and servers remotely. We appreciate your feedback and support. Best regards, Ying/TeamViewer ### 21. TeamViewer Makes Remote Access Convenient and Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar Varun V. | Product Management & Marketing Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TeamViewer?** The biggest advantage of TeamViewer is the convenience it offers. Whether it’s helping someone remotely or accessing your own system on the go, it just works reliably without much setup. **What do you dislike about TeamViewer?** Overall it’s a great tool, but sometimes the connection quality depends heavily on internet stability, which can impact the experience. Licensing can also be a bit confusing at times. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps address remote troubleshooting, system access, and collaboration challenges. Instead of relying on on-site support, issues can be resolved instantly, which saves time and keeps operations running smoothly. **Official Response from Ying Qin:** > Hello Kumar, Thank you for sharing your experience! We’re happy to hear that TeamViewer makes remote access simple, reliable, and convenient for your day-to-day work. It’s especially great to know that it helps you resolve issues quickly and keep operations running without being on-site. We also appreciate your feedback on connection stability and licensing, and we will address these points. Thanks again for your feedback and for using TeamViewer! Best, Ying/TeamViewer ### 22. Best Application For Control access(All In One) **Rating:** 5.0/5.0 stars **Reviewed by:** satish j. | Test Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about TeamViewer?** A new feature I like is the web browser, because it lets us get access. **What do you dislike about TeamViewer?** For now, everything they cover seems competitive in the market. **What problems is TeamViewer solving and how is that benefiting you?** It helped my client resolve access issues by taking control. and Guiding my client. **Official Response from Valeria Di Prisco:** > Hi Satish, Thank you for your review. We're pleased to hear that you're enjoying the web browser feature and that it is helping you access devices more conveniently. It's also great to know that TeamViewer has helped you resolve access issues by taking control when needed and guiding your clients through the process. We appreciate your positive feedback and are glad the solution is supporting your remote assistance needs. All the best, Valeria/TeamViewer ### 23. Easy Support with TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about TeamViewer?** I’ve only been using TeamViewer for a few months, but I like how easy it is to connect to another device and provide remote support. The connection is usually smooth, and the interface is simple to use, even for someone new to the software. **What do you dislike about TeamViewer?** Some features can be a bit confusing at first, and the initial connection can occasionally feel slow. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us solve remote support issues by allowing quick access to devices without being physically present. It saves time, makes troubleshooting easier, and helps resolve problems faster with less downtime. **Official Response from Ying Qin:** > Hi There, Thank you for your review! We're pleased to hear that TeamViewer makes remote support simple and helps your team troubleshoot issues faster while reducing downtime. Knowing that our intuitive interface and reliable remote access capabilities are delivering value is greatly appreciated. We also value your feedback about advanced features and connection speed. Feedback from users like you helps us refine and enhance the platform. Best, Ying/TeamViewer ### 24. constant evolutions for a mature product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about TeamViewer?** The Teamviewer team continuously provides updates to fix bugs or add new features. This software is very easy to use for remote control to ensure basic maintenance for end users. The licensing mode is simple and allows multiple stations to connect to clients. Hosted in Europe is a big plus. **What do you dislike about TeamViewer?** The pricing is quite high. More and more abandonment of previous versions may prevent you from accessing client positions. **What problems is TeamViewer solving and how is that benefiting you?** Remote support is the heart of the TeamViewer product, and this product fully meets the need by ensuring both excellent security and very good quality of information transmission. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your detailed review. We're delighted to hear that you value the regular updates, ease of use, flexible licensing, and the ability for multiple technicians to support clients efficiently. It's also great to know that TeamViewer's European hosting, security, and connection quality are important benefits for your organization. We appreciate your feedback regarding pricing and compatibility with older versions. To help ensure the best possible connection experience and access to the latest improvements, we recommend keeping all devices updated to the latest version of TeamViewer whenever possible. Thank you for sharing your experience and for your continued trust in TeamViewer. Best regards, Valeria/TeamViewer ### 25. Hassle-Free, Convenient Interface That’s Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya T. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** I like its interface and how easy it is to work with. It’s hassle-free, convenient, and straightforward to use. **What do you dislike about TeamViewer?** The on-screen control bar is sometimes hard to toggle. It ends up in the middle of the screen, and then we have to drag it out of the way. **What problems is TeamViewer solving and how is that benefiting you?** Since we work in a hybrid mode, we sometimes get stuck with system-related issues and need IT support. These problems can be difficult to solve on our own, so we allow them to take control, which makes the task much easier. **Official Response from Ying Qin:** > Hi Aditya, Thanks for your feedback! We’re glad to hear TeamViewer’s interface feels easy and convenient for your day‑to‑day work, especially in hybrid IT support scenarios. We appreciate your note about the on‑screen control bar and will take this usability feedback into account as we continue refining the experience. Best, Ying/TeamViewer ### 26. Reliable Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Yves Noriel F. | Customer Service Representative, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** TeamViewer is super easy to use and just works. Connecting to another device takes seconds, and it’s been really reliable for remote support. **What do you dislike about TeamViewer?** While TeamViewer is powerful, the cost can be a drawback, particularly for small businesses. There are also moments where connections lag or disconnect, and the commercial-use detection in the free version can interrupt sessions unexpectedly. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer addresses the challenge of accessing and supporting devices remotely without having to be physically on-site. This is particularly helpful for troubleshooting, routine system maintenance, and assisting team members in real time. It saves time, cuts down on travel, and lets me resolve issues faster, which ultimately improves overall productivity and response times. **Official Response from Valeria Di Prisco:** > Hi Yves, Thank you so much for your rating. It is great to hear that you find TeamViewer easy to use, fast to connect, and reliable for remote support. Enabling quick access and helping resolve issues efficiently is exactly what we aim for. We understand your concerns about pricing and occasional lag or disconnections. In such cases, it can help to ensure that both devices are running the latest version of TeamViewer available on our website. Regarding the limitation you mentioned about commercial usage, we understand how disruptive this can be. Sometimes, TeamViewer detects false commercial use. To learn more about what is considered commercial use, please see: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ You can also request a reset of your IDs here: https://www.teamviewer.com/reset Please include all local and remote IDs. Thank you again for your balanced and detailed feedback. All the best, Valeria/TeamViewer ### 27. Works like it should. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** I like that it does what it does WELL. When connected, the connection is generally solid and responsive. I also like that there are a variety of tools at the top to easily do things like file transfer, switch monitors, and chat. The ability to create a remote session and send an invite to a user is great **What do you dislike about TeamViewer?** Quite honestly, probably the cost - which has almost doubled since my initial purchase. I do understand that, in that many features have been added, and that costs money. (At the end of the day, tho, the program works VERY well, and I will almost certainly continue to subscribe.) Otherwise, my critiques are minor... I think the remote support setup for the remote user could maybe be a little clearer, minor tweaks to the user interface, etc - but functionally, no problems. **What problems is TeamViewer solving and how is that benefiting you?** I write some specialty software that requires an annual update, and I frequently have to assist my non-techie customers with moving files around, or finding prior year data to roll forward. In the past, that has been just talking thru things on the telephone. Being able to provide remote support with Teamviewer dramatically reduces the time I spend doing that, because I can see things myself. My customers don't care and don't even need to know how I arrive at a solution to their problem; they just need it to work. The faster that I can accomplish that for them, the better - and Teamviewer helps me do that. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for taking the time to share such a detailed review! We’re glad to hear that TeamViewer delivers a reliable and responsive connection, and that features like file transfer, multi-monitor support, and session invites help make your work easier. It’s especially great to know that TeamViewer helps you support your customers more efficiently and saves you time compared to traditional methods. We also appreciate your honest feedback regarding pricing and the remote support setup experience. Insights like yours are valuable as we continue to refine both usability and overall experience. Thanks again for your support. We’re happy to have you with us! Best, Ying/TeamViewer ### 28. Reliable remote access tool with steady improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about TeamViewer?** The performance and stability have remained consistently solid. The connection quality has improved slightly with recent updates, and the interface feels more polished. The unattended access feature continues to work flawlessly for managing remote machines, and Wake-on-LAN still works great for our use case. **What do you dislike about TeamViewer?** Pricing has gone up and the licensing model can be confusing for small teams. The commercial use detection is still a bit too aggressive at times, occasionally flagging legitimate personal use. It would also be nice to have more granular permission controls for remote sessions. **What problems is TeamViewer solving and how is that benefiting you?** Helps to check task execution status on the go and troubleshoot issues end-user experiencing. **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks a lot for taking the time to share such detailed feedback! We’re really glad to hear that TeamViewer remains a reliable part of your setup, especially for remote monitoring and troubleshooting on the go. Your suggestion about more granular session permissions is especially valuable. We’ll be sure to pass this along to the team. If you’d like to discuss ideas or use cases further, feel free to join us in the TeamViewer Community at https://community.teamviewer.com/ - we’d love to hear more from you! Best, Ying/TeamViewer ### 29. Software to Scale Operational Capacity **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah B. **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** TeamViewer makes it easier to use capital equipment in parallel, which boosts productivity and helps individuals achieve output that can exceed what small teams deliver. **What do you dislike about TeamViewer?** TeamViewer’s GUI changes in the new interface, along with the shortcut that gets placed on the desktop with every installation or update, are minor issues but still worth reporting. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helped our small team deliver results faster and stay more agile, allowing us to maintain maximum throughput and keep our work moving smoothly. **Official Response from Ying Qin:** > Hi Jeremiah, Thank you for sharing your feedback. We're pleased to hear that TeamViewer helps your team stay agile, deliver results faster, and maximize productivity. We appreciate your comments regarding the interface and installation experience, as well as your positive feedback on the value TeamViewer brings to your daily operations. Thank you for choosing TeamViewer. Best, Ying/TeamViewer ### 30. Essential for Global Collaboration and Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mukesh R. | Marketing Team, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about TeamViewer?** TeamViewer is a platform which works like anydesk. It help us in sharing screens and contents with our clients and employees working all over the world. This is the platform also enable us to get access to the devices along with screens of our newly hired teams that needs training and our clients that needs support during the service booking. **What do you dislike about TeamViewer?** The main challenge that I faced while working on TeamViewer is that the software starts lagging when there is weak internet connection so if you want to work on it regularly then always try to access it from a strong internet availability area and go for its premium plan because free plan is has very limited features **What problems is TeamViewer solving and how is that benefiting you?** We use TeamViewer to do the troubleshooting of IT based issues for our staffs working in remote area of our country as there are certain issues that needs to be check out by professionals and can be rectified with the help of screen sharing also providing demos to new clients with the help of TeamViewer is easy as it's user interface is simple. **Official Response from Ying Qin:** > Hello Mukesh, Thank you for taking the time to share such a detailed review. It’s clear that TeamViewer plays an important role in how your organization collaborates and supports people across different locations. Being able to share screens, guide new team members through training, and assist clients during service bookings — all from anywhere — is exactly the kind of global flexibility TeamViewer is built to provide. Your point about performance on weak internet connections is completely understandable. Remote tools rely heavily on network stability, and your feedback underscores the importance of connection quality for a seamless experience. Noting the limitations of the free plan is also helpful input. It’s great to hear that TeamViewer helps your team troubleshoot IT issues in remote areas and makes client demos easier thanks to its straightforward interface. That kind of accessibility and reach enables teams to stay connected and productive, no matter where they are. We appreciate you sharing your insights and experience with TeamViewer! Best, Ying/TeamViewer ### 31. Effortless Remote Access, Needs Static Code Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I like TeamViewer because it's easy to access with no lag, and it connects immediately. I feel it's reliable, especially compared to other applications that don't offer the same level of performance. The quick setup and the ability to create an account and connect computers on the fly make it very user-friendly. I appreciate how easy it is to connect, especially compared to my previous experience with LogMeIn, which was more complicated and had connection issues. **What do you dislike about TeamViewer?** They should improve the way you give others access and not have a random code. It would be better to have a simple static code to share and let others connect that you choose, to make it easier to connect. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for business remote access. It helps me connect to computers remotely without being in the building. It's easy to access, has no lag, connects immediately, and is more reliable and simpler than LogMeIn. **Official Response from Ying Qin:** > Hi There, Thanks for your great review! We’re happy to hear you’re enjoying the speed, reliability, and ease of connecting with TeamViewer. We also appreciate your feedback on access methods. We’re always working to balance ease of use with security, and suggestions like yours are very helpful. Best, Ying/TeamViewer ### 32. Reliable Cross-Platform Remote Support with Powerful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I’ve been using TeamViewer regularly for remote support, accessing work systems from home, and helping non-technical family members troubleshoot issues. Overall, it’s one of the most reliable remote desktop tools I’ve used, especially when cross-platform compatibility matters. The biggest strength is how easy it is to start a remote session. Even people with very little technical knowledge can usually install it and share the session ID/password in a few minutes. The drag-and-drop file transfer and unattended access features save a lot of time during support sessions. I also like that it works consistently across Windows, macOS, Android, and Linux devices without requiring complex network configuration. The connection quality is generally smooth, even on average internet connections. From a UI/UX perspective, the interface is clean enough for daily use, although some newer updates feel a bit cluttered compared to older versions. Certain admin settings and policy controls can be confusing for enterprise deployments, especially when managing multiple endpoints at scale. Still, for standard remote access workflows, navigation is straightforward and productive. One underrated benefit is the built-in collaboration ecosystem — chat, screen sharing, session recording, and multi-device support make it useful beyond just remote troubleshooting. I’ve also found the clipboard sync and remote printing features surprisingly practical for hybrid work setups. In terms of integrations and AI capabilities, TeamViewer has been improving steadily. Features like AI-generated session summaries and analytics for IT support teams can reduce manual documentation work and improve ticket handovers. Performance is one of the reasons I still prefer it over many alternatives. Sessions connect quickly, and device compatibility is excellent. However, performance can dip slightly on lower bandwidth networks or older systems. Pricing is probably the weakest part for small businesses or solo professionals. The free version is excellent for occasional personal use, but commercial licensing becomes expensive fairly quickly. Some users also report frustrations around free/commercial-use detection and licensing policies. Support and onboarding are decent overall. Setup is fast, documentation is extensive, and enterprise deployment tools are powerful once configured properly. That said, some newer UI changes and admin workflows have received criticism from IT admins for becoming unnecessarily complicated. Overall, TeamViewer remains one of the most dependable remote access platforms available, especially for organizations that need secure remote support across many device types. It’s not the cheapest solution, but the reliability, security features, and broad compatibility make it worth considering for professional IT support environments. **What do you dislike about TeamViewer?** What I dislike most about TeamViewer is that the software has gradually become more complicated and expensive compared to how lightweight and user-friendly it used to be. The biggest frustration is pricing and licensing. For individual professionals or small IT teams, the commercial plans feel overpriced, especially when many advanced enterprise features go unused. The cancellation and renewal policies are also a common complaint — several users report strict renewal terms, unexpected charges, and difficulty canceling subscriptions. Another issue is the newer UI/UX. Earlier versions were extremely simple: open the app, share the ID/password, and connect instantly. The newer interface feels more cluttered and less intuitive, especially for quick support sessions. Managing devices, finding session controls, and navigating menus now takes more steps than before. Long-time users on Reddit and TeamViewer’s own community forums frequently complain that the redesign reduced productivity instead of improving it. Performance consistency has also become less reliable over time. While TeamViewer still works well in many cases, I’ve experienced occasional lag, freezing during file transfers, session initialization issues, and random disconnects — even on stable internet connections. This becomes frustrating during urgent remote support sessions where reliability matters most. I’m also not a fan of how aggressively the platform detects “commercial use” on free accounts. Many legitimate personal users report being restricted or disconnected unexpectedly, which creates a poor experience for people simply helping family or friends remotely. Support quality is another mixed area. Documentation is decent, but resolving billing or technical issues can sometimes involve slow responses, ticket delays, or generic replies rather than practical solutions. Overall, TeamViewer is still a powerful and reliable remote access platform, but the combination of rising costs, UI complexity, licensing friction, and inconsistent performance has made it feel less streamlined than it once was. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer mainly solves the problem of remote access and remote technical support. Instead of being physically present to troubleshoot a system, access files, or configure software, I can securely connect to another device from anywhere and handle everything remotely. This has been especially useful for hybrid work, server management, and helping clients or family members with technical issues. The biggest benefit for me is reduced downtime and faster problem resolution. If someone is facing a software issue, I can connect instantly, take control of the device, transfer files, restart services, and fix the problem in minutes instead of wasting time on calls or in-person visits. Features like unattended access, multi-platform compatibility, and remote file transfer make this process extremely efficient. It has also improved flexibility in my workflow. I can access my office machine, development environment, or important files remotely while traveling or working from home without needing a traditional VPN setup. The cross-device support between Windows, macOS, Linux, Android, and iOS is genuinely useful because I work across multiple systems regularly. For IT support and collaboration, TeamViewer helps reduce operational costs and response time. Instead of scheduling onsite visits, remote troubleshooting can be done immediately. Session recording, remote printing, screen sharing, and multi-user support sessions are also valuable for collaboration and documentation purposes. Another major benefit is productivity. Small issues that would normally interrupt an entire workday can be fixed quickly through remote access. TeamViewer’s newer AI-assisted features, session insights, analytics, and automation tools also help streamline repetitive support tasks and reduce manual documentation work. That said, while the platform solves critical remote access problems effectively, some newer UI changes and licensing policies have reduced the simplicity that originally made TeamViewer so popular. Many long-time users still appreciate the functionality but feel the software has become more complicated over time. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear that TeamViewer continues to support your remote access and troubleshooting workflows effectively — especially across different platforms and use cases. It’s great to know that features like unattended access, file transfer, and our newer AI-driven capabilities are helping improve your productivity. We also truly appreciate your candid feedback around pricing, user interface changes, performance consistency, and licensing experience. Insights like yours are incredibly valuable as we continue to evolve the platform and balance advanced functionality with usability. If you ever encounter specific issues or would like to share more detailed feedback, we’d be happy to connect and learn more. Thanks again for your continued trust and for using TeamViewer! Best, Ying/TeamViewer ### 33. Best Remote desktop application : Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Mahak K. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about TeamViewer?** Performance on low bandwidth connection has been improved, and works across multiple OS: windows, mac, IOS, Android, linux **What do you dislike about TeamViewer?** Sometimes it lags a but while screen sharing, that thing can be improved. **What problems is TeamViewer solving and how is that benefiting you?** It has helped me to connect to other remote desktops for supporting team mates. It has also helped me to share files that have a bigger size and can't be shared through other platforms **Official Response from Ying Qin:** > Hi Mahak, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear that TeamViewer is a user-friendly remote access solution! Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer ### 34. Great Remote desktop software available across many platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit D. | Senior Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about TeamViewer?** I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days. **What do you dislike about TeamViewer?** I don't see much difference between free and paid plans. If I'm purchasing a paid subscription, I would expect some features exclusive to that plan. That can be improved. **What problems is TeamViewer solving and how is that benefiting you?** Remote desktop is a pretty basic feature however, liked the low latency which makes me comfortable using this over other option **Official Response from Ying Qin:** > Hi Rohit, Thank you for choosing TeamViewer as your choice of user-friendly remote access solution! We are thrilled that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. About the pricing part, our dedicated sales team will be happy to discuss with you about more available options. The hotline number can be found here- https://www.teamviewer.com/en/customer-support/. Feel free to reach out to us if there is anything we may help you with further. Hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer ### 35. Reliable and Efficient Remote Support Solution **Rating:** 5.0/5.0 stars **Reviewed by:** ISSAOUI B. | IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about TeamViewer?** TeamViewer is extremely reliable for remote support and desktop access. It allows me to quickly connect to devices anywhere in the world, making troubleshooting and maintenance fast and efficient. Its cross-platform support and security features are excellent, and the interface is intuitive for both administrators and end users. **What do you dislike about TeamViewer?** Licensing costs can be high for larger teams or enterprise usage, and sometimes connection speeds are affected by low bandwidth or network restrictions. Additionally, advanced features may require extra configuration, which can be confusing for new users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide fast, secure remote support to employees and clients without needing to be physically present. It reduces downtime, accelerates troubleshooting, and allows IT teams to manage devices across multiple locations efficiently. Overall, it improves productivity and reduces operational delays. **Official Response from Valeria Di Prisco:** > Hello Issaoui, Thanks for sharing such a detailed review! We’re glad to hear that you value one of TeamViewer’s core strengths: its fast, secure, and reliable remote access from anywhere in the world. Being able to connect instantly—across any platform—significantly streamlines troubleshooting and support. The strong security and end‑to‑end encryption are huge wins—especially when you're handling sensitive data or supporting teams across multiple locations. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information so that you can help and share with new users: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 36. Stability, flexibility, and low latency. Essential for me to be able to serve my clients remotely. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Security and ease of use, both for me as an administrator and for my clients with the Host version. **What do you dislike about TeamViewer?** Personally, I can say that the new features that are emerging make its usability a bit more complex and expensive. I understand that depending on the profile of the TeamViewer administrator/technician, these solutions are very helpful. However, the type of client I serve doesn't require these upgrades because they are individuals, not companies. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer Business allows me to provide support to 3 or more clients simultaneously, resolving simple or intermediate system, programs, or network-level issues. This can be done from my office in notebook or via my smartphone with a 4G connection, without any issues of dropped calls or slow speeds. **Official Response from Ying Qin:** > Hi There, Thanks for your thoughtful review! We’re happy to hear that TeamViewer’s stability, low latency, and flexibility support your remote work smoothly, even across multiple clients and devices. It’s also great to know that security and ease of use meet both your needs and those of your clients. We appreciate your feedback on feature complexity and pricing. We recognise that individual users may have different needs, and we’re continuously working to improve usability and flexibility across plans. If you have further ideas or want to connect with peers, we’d love to see you in our https://community.teamviewer.com/. We appreciate your support! Best, Ying/TeamViewer ### 37. Facilitate Transfers and Efficient Remote Control **Rating:** 5.0/5.0 stars **Reviewed by:** Rey David H. | Engineer, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I like that TeamViewer allows sharing and recording what is done in the program. It is very useful for helping collaborators who are far away, as it facilitates remote problem-solving and allows sharing files directly from the host PC to the other. Additionally, the TeamViewer interface is very user-friendly and the setup is very quick, which makes it easy to use. **What do you dislike about TeamViewer?** I would like you to improve the image transfer quality. You could also add more design to the interface. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to help remote collaborators, solve problems, and share files. It allows me to transfer files directly without the need for other software. **Official Response from Ying Qin:** > Hi Rey, Thanks for your feedback! We’re happy to hear TeamViewer is helping you collaborate remotely and transfer files with ease. We also appreciate your suggestions on image quality and design — we’ll keep them in mind as we continue to improve. Best, Ying/TeamViewer ### 38. Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas P. | Soporte, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** the versatility of use and simplicity with the user **What do you dislike about TeamViewer?** the new visualization of the application is not user-friendly or technician-friendly **What problems is TeamViewer solving and how is that benefiting you?** remote assistance to users in different locations **Official Response from Ying Qin:** > Hi Nicolas, Thank you for taking the time to share your experience with TeamViewer. We're pleased to hear that the platform's versatility and simplicity have helped you support users remotely, regardless of their location. We also appreciate your candid feedback about the new interface. We understand that changes in layout and navigation can impact day-to-day workflows, especially for technicians who rely on efficiency. Feedback like yours is valuable as we continue refining the user experience. Thank you again for your support and for being part of the TeamViewer community. Best regards, Ying/TeamViewer ### 39. Easy, Convenient, and Works Well Compared to Other Providers **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak B. | Data governance and management analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** It’s easy to use and very convenient. The login process is simple, and overall it works well compared to similar products from other providers. **What do you dislike about TeamViewer?** Sometimes it’s slow and can lag on older systems, since it tends to use more CPU. **What problems is TeamViewer solving and how is that benefiting you?** It helps me control any computer with TeamViewer installed from anywhere in the world, as long as I have a good internet connection. For IT professionals and support teams, it really makes life easier. **Official Response from Valeria Di Prisco:** > Hello Deepak, Thank you for your rating. It is great to hear that you find TeamViewer easy to use, convenient, and effective compared to other solutions. Being able to access and control devices from anywhere is a key benefit for IT support. We understand your feedback about slower performance and lag on older systems. When experiencing this, we recommend ensuring that both devices are running the latest version of TeamViewer. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve performance. All the best, Valeria/TeamViewer ### 40. TeamViewer: Easy to Use, Cross-Platform, and Fast Remote Connections **Rating:** 4.5/5.0 stars **Reviewed by:** nikhilesh p. | mendix developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** The best parts of TeamViewer are its ease of use, cross-platform compatibility, and reliable remote connection speed. **What do you dislike about TeamViewer?** Common complaints about TeamViewer include its high subscription costs, aggressive commercial-use flagging on free accounts, and difficult contract renewal policies. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves remote work and technical support challenges by providing secure device control, real-time troubleshooting, and cross-platform file sharing. These capabilities benefit users through faster problem resolution, reduced travel costs, and improved daily productivity. **Official Response from Valeria Di Prisco:** > Hello Nikhilesh, Thank you for your rating. We're pleased to hear that TeamViewer's ease of use, cross-platform support, and reliable remote connectivity are helping you work more efficiently and support users across different environments. Regarding your comment about commercial use, TeamViewer sometimes detects false commercial use, and we are sorry for any inconvenience this may cause. To learn more about what is considered commercial use, please visit: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ If you believe your personal use has been incorrectly flagged, you can quickly request a reset here: https://www.teamviewer.com/reset. Note: Please remember to include all IDs in the form, including both local and remote device IDs. Finally, we also appreciate your feedback regarding subscription costs and contract policies. Be sure your feedback is incredibly valuable, and we will ensure it reaches the right team. All the best! Valeria/TeamViewer ### 41. TeamViewer - Making It Easier To Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** TeamViewer is a great way to connect to another user's PC so we can provide technical assistance. It has always been reliable and consistent, and that's all we can hope for. **What do you dislike about TeamViewer?** I dislike the new layout, honestly. I appreciate being able to use the Classic layout, as I think it's better and aligns to my workflow. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to easily connect to people who need PC help. It's simple and has no fuss. **Official Response from Ying Qin:** > Hi Michael, Thank you for your review. We are pleased to hear that TeamViewer provides a reliable and consistent way for your team to connect with users and deliver technical assistance when needed. We also appreciate your feedback about the new layout and understand your preference for the Classic interface. It's great to hear that the option to switch helps support your preferred workflow. Thank you for choosing TeamViewer to assist your users quickly and easily. Best regards, Ying/TeamViewer ### 42. TeamViewer Makes Remote IT Support Smooth and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about TeamViewer?** I am a person who works from home , so whenever I face any IT related problems with my laptop here TeamViewer plays a very significant role for enabling me to connect with the IT team, so that the problem gets resolved gets resolved although i am working remotely. **What do you dislike about TeamViewer?** There is no specific feature that i dislike in TeamViewer because whenever have used it, the connection was very smooth. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me to get a resolution even without being physically present. **Official Response from Ying Qin:** > Hi TeamViewer user, We really appreciate your positive review. It is wonderful to know that TeamViewer makes remote IT support seamless for you and supports your work-from-home setup with smooth connections and quick resolutions. Your feedback reinforces how important easy remote access is for everyday work. Best, Ying/TeamViewer ### 43. Seamless Remote Desktop with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TeamViewer?** I use TeamViewer because it makes it easy for my colleagues to use remote desktop to help me with our trade logging software. It's very useful when someone can remote desktop and resolve issues or teach me, especially since our company works across continents. I like how easy it is to use the remote desktop and other features; I'd say it's very intuitive in general and easy to set up. The initial setup was very seamless. I used to experience a lot of lag or slow connection, but that seems to have been fixed in the last two years. I most often use it with Excel and Comet. **What do you dislike about TeamViewer?** Earlier there used to be a lot of lag/connection would be slow but now that seems to have fixed in the last 2 years. **What problems is TeamViewer solving and how is that benefiting you?** I usually use TeamViewer for remote desktop support with trade logging software. It's great for resolving issues and teaching me about new tech, especially since we work across continents. TeamViewer is intuitive and easy to set up. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share such a detailed review. It is great to hear that TeamViewer makes it easy for your colleagues to support you remotely and helps resolve issues or provide guidance across continents. We are glad you find the remote desktop intuitive, easy to set up, and reliable for your daily work, including tools like Excel and Comet. We also appreciate your note that earlier lag and connection issues have improved over time. Feedback like yours confirms the value of ongoing improvements to performance and stability. Thank you for trusting TeamViewer for your remote support needs. Best regards, Valeria/TeamViewer ### 44. Effortless Remote Assistance with Quick Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh K. | Senior Web Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2026 **What do you like best about TeamViewer?** I like TeamViewer's easy connectivity, which makes it handy and easy to use. The interface is also something I appreciate, and the initial setup was very quick. **What do you dislike about TeamViewer?** One thing that bothers me about TeamViewer is needing a new code every time I connect with a machine. It's a bit inconvenient because I have to enter a new code each time. **What problems is TeamViewer solving and how is that benefiting you?** I can connect and help my parents use things easily. It's very handy and easy to use. **Official Response from Ying Qin:** > Hi Nitesh, Thank you for sharing your experience with TeamViewer! We’re glad to hear that the quick setup, easy connectivity, and simple interface have made it easier for you to support your parents remotely. That’s exactly the kind of everyday assistance we’re happy to help enable. We also understand that entering a new code each time can feel inconvenient. Depending on your setup and use case, there may be options that make repeat connections easier. We recommend checking our setup guidance or visiting the TeamViewer Community at https://community.teamviewer.com/ for helpful tips. Thanks again for your feedback. We really appreciate it! Best, Ying/TeamViewer ### 45. Efficient Remote Access, Simple Yet Powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Junaid E. | National IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about TeamViewer?** I mainly use TeamViewer to remotely access my work computer and to help others troubleshoot tech issues. What I like most is how easy it is to connect and get things done quickly. The setup is straightforward, the connection is usually stable, and it saves a lot of time compared to trying to explain technical steps over the phone. The straightforward setup means I can get connected quickly without spending time configuring complicated settings. When I need to help someone, it is usually ready in minutes, and I can connect using my work tablet, and it works great. I needed more advanced features and a more robust support solution, which is why I switched from AnyDesk to TeamViewer. Overall, it is reliable, easy to use, and offers strong remote support features. **What do you dislike about TeamViewer?** One area for improvement is the pricing structure. I had to purchase an additional add-on to support mobile users, which wasn't very clear upfront. The pricing tiers could be simpler and more transparent. Some important features require add-ons, which is not always clear upfront. Clearer feature breakdowns and more flexible options for smaller teams would improve the overall experience. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely access my work computer and help others troubleshoot tech issues. It solves not being physically present, saving time and avoiding long explanations. I like its easy setup and stable connection, making it quick to get things done. **Official Response from Valeria Di Prisco:** > Hello Junaid, Thank you for sharing such a detailed experience. We are pleased to read that TeamViewer is helping you with your daily tasks by facilitating access to your work computer and helping you to assist your acquaintances with their technical issues through a reliable and stable remote connection. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting and useful information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your comment about the pricing structure, we appreciate your feedback. Comments like yours help us understand our customers' needs and adapt our services accordingly. We wish you a nice day! Valeria/TeamViewer ### 46. Updated TeamViewer Review from Drew **Rating:** 2.5/5.0 stars **Reviewed by:** Drew B. | M365 Practice Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TeamViewer?** Our company enjoys the complete remote control access, unattended access, file transfer capabilities, Wake on LAN, and the fact that it works on all platforms. **What do you dislike about TeamViewer?** There can be latench issues if the network is saturated, which can cause connection drops. It is also fairly expensive compared to other tools, they are very strict about their licensing, and there have been security issues in the past. **What problems is TeamViewer solving and how is that benefiting you?** It allows to remotely control endpoints, provide IT support, assist and collab in real time, and saves us the time and effort of an onsite visit for a minor issue. **Official Response from Ying Qin:** > Hello Drew, Thank you for sharing the feedback on using TeamViewer! We are sorry to hear about the poor experience with TeamViewer. kindly check one of the settings on TeamViewer for Copy and Paste please: TeamViewer -> Extras -> Options -> Advanced -> Advanced settings for connections to other computers -> Clipboard synchronization, and tick for activation and untick this option for deactivating the function. At the same time, we would like to invite you to join TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Ying/TeamViewer ### 47. Reliable, Intuitive Remote Access with Quick Setup in TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** Manisha . | Technical Solutions Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about TeamViewer?** Reliable remote access, an intuitive interface, quick setup, and stable performance make TeamViewer an efficient tool for remote support and collaboration. **What do you dislike about TeamViewer?** Licensing costs can be high, and occasional connection or authentication issues can affect the remote support experience. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the challenge of providing fast, secure remote support. It enables quick issue resolution, reduces downtime, and improves productivity by allowing teams to collaborate and troubleshoot systems from anywhere. **Official Response from Valeria Di Prisco:** > Hi Manisha, Thank you for your review. We're delighted to hear that TeamViewer's reliable remote access, intuitive interface, quick setup, and stable performance are helping you provide efficient remote support and collaboration. We also appreciate your feedback regarding licensing costs and the occasional connection or authentication challenges. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, available for download from our official website. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Feedback like yours helps us better understand the experiences of our users and continue improving TeamViewer. All the best, Valeria/TeamViewer ### 48. Agile and Practical Remote Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Romeu E. | Consultor de implantação e apoio na integração ERPs com sistema de Protesto (IEPTB/CRA), Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about TeamViewer?** I like the pre-registration of devices such as computers. The connection is very fast and practical, greatly facilitating use. TeamViewer offers many features, especially file transfer, which I find very useful. The initial setup was very smooth, easy, and quite intuitive, which is great. Furthermore, the software perfectly meets my remote support needs. **What do you dislike about TeamViewer?** I have no problem or difficulty **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to assist clients remotely, quickly resolving questions and issues. It facilitates remote access with pre-registration of devices and is practical, allowing connection and resolution of requested issues through messengers like WhatsApp or email. Then I access TeamViewer and resolve or clarify doubts. Very practical. **Official Response from Valeria Di Prisco:** > Hi Romeu, Thank you for your rating! Wish you a great day. Valeria/TeamViewer ### 49. Friendly, helpful team – really top-notch **Rating:** 5.0/5.0 stars **Reviewed by:** Roland I. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** The employees, I already know quite a few by now. Friendly, open-minded, and very helpful. Really top-notch. **What do you dislike about TeamViewer?** That we have some major clients who do not allow TeamViewer for various reasons **What problems is TeamViewer solving and how is that benefiting you?** Since TeamViewer Tensor is highly scalable, responsible TV-MA management tasks can be taken over, thereby giving me more time. **Official Response from Valeria Di Prisco:** > Hi Roland, Thank you for your rating and feedback. It is great to hear that you have had such positive experiences with our team and found them friendly, open-minded, and helpful. Providing personal and reliable support is something we truly value. We understand your concern about some clients not allowing TeamViewer in their environments. If you would like to discuss this topic further, we invite you to visit the TeamViewer Community, where our experts and other users share insights and experiences: https://community.teamviewer.com. We are also glad that TeamViewer Tensor helps streamline management tasks and gives you more time to focus on other priorities. Best regards, Valeria/TeamViewer ### 50. Easy-to-Use Remote Support with Solid Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** Used TeamViewer for several years for customer software support. It is easy to use, and the performance is good. **What do you dislike about TeamViewer?** Made in the USA is important for our company. TeamViewer comes from Germany. We also needed an MDM solution for our customers. MDM is not built-in. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to connect to our customers with ease. We can update our application software and troubleshoot as needed. **Official Response from Ying Qin:** > Hi Brad, Thank you for sharing your experience! We’re happy to hear that TeamViewer helps you easily connect with your customers and support them efficiently. We also appreciate your feedback on MDM functionality and requirements. This input helps guide our ongoing improvements. Best, Ying/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?login_required=true&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+10%3A26%3A46+-0500&secure%5Bsession_id%5D=db71e9c3-e611-4196-81ef-ae1558285976&secure%5Btoken%5D=e270462a8736c6e8f429f1244634db3ee0407992e81ea34031077d7080a7abf3&format=llm_user) ## TeamViewer Integrations - 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Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,952 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews)