--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4154 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4154 scale: '5' date_modified: '2026-08-14' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,154 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (517 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (276 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (137 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Simple and Effective Remote Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Diego P. | Analista de soporte para TI, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** I like how simple the connection with other PCs is. I also appreciate that TeamViewer saves the PCs in a directory by client, which reduces the time I spend accessing them to provide support to users. Additionally, the initial setup was very easy, I just had to enter the account and register the device. And the tool is very good, I would give it a 10! **What do you dislike about TeamViewer?** The new interface is not practical and I would like it to be simpler and more like the classic view. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote technical support, which optimizes my time to connect to users' PCs and allows me to provide quality service. I love how simple the connection is and that it saves the devices in a directory by client. **Official Response from Ying Qin:** > Hello Diego, Thank you for the fantastic review! We're delighted to hear that TeamViewer makes remote support simple and efficient, from the easy setup process to the ability to organise devices by client. It's especially rewarding to know that these features help you save time and deliver quality support to your users. We also appreciate your feedback regarding the interface and your preference for a simpler experience. Thank you for sharing your thoughts and for being a valued TeamViewer user! Best, Ying/TeamViewer ### 2. Great tool for screen viewing and team remote screen access but need some bug fixes. **Rating:** 4.0/5.0 stars **Reviewed by:** Ashutosh V. | Assoc. Data Science Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about TeamViewer?** Team Viewer has been easy to use and easy to collaborate to get all the IT issues fixed by the team, remotely gseek and help our colleagues but recently the app has started showing some bugs which I feel the team can improve on. **What do you dislike about TeamViewer?** Recently I have seen, it has become a bit difficult most recently where whenever we are trying to generate a new password. And again sound sharing in some plans is still an issue but not a dealbreaker. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is helping in getting screen sharing and controlling screens remotely. It is beneficial if the team is working remotely and something is to be viewd. It is also a life saver if you getting remote support from IT team. **Official Response from Ying Qin:** > Hello Ashutosh, Thank you for sharing the great feedback about TeamViewer and we are thrilled to know that TeamViewer become a powerful tool for remote access connections! Sometimes, TeamViewer does not support remote control but only screen-sharing with a certain range of devices and operating systems in general. If you are unsure about the compatibility, feel free to visit TeamViewer Community (https://community.teamviewer.com ) for any technical questions. Hope to see you there! Best, Ying/TeamViewer ### 3. Reliable remote access for supporting users, client applications and distributed teams **Rating:** 5.0/5.0 stars **Reviewed by:** Taniya J. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2026 **What do you like best about TeamViewer?** As a Software Engineer at JPMorgan Chase, I use TeamViewer to securely connect to remote development, testing, and support environments when I’m troubleshooting application issues. It makes it easy to collaborate quickly with distributed teams, resolve incidents faster, and reduce downtime by providing real-time access to systems without needing to be physically present. **What do you dislike about TeamViewer?** One area for improvement is connection latency and performance issues when accessing systems over slower networks. Frequent prompts and session reconnections can sometimes interrupt work **What problems is TeamViewer solving and how is that benefiting you?** As engineer at JPMC, it benefits me by enabling quick troubleshooting of issues reported by users and front office, supporting client-facing applications, resolving incidents faster, and minimizing downtime. **Official Response from Ying Qin:** > Hello Taniya, Thank you for taking the time to leave a review. We're delighted to hear that TeamViewer helps you quickly troubleshoot issues, support users, and collaborate with distributed teams without being on-site. We also value your comments about performance on slower networks and occasional session interruptions. Our team continually works to improve connection stability and usability, and feedback like yours plays an important role in that process. We appreciate your trust in TeamViewer and look forward to continuing to support your remote access needs. Best, Ying/TeamViewer ### 4. TeamViewer Tackles Real-World Connectivity Challenges at Global Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Aarzoo D. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about TeamViewer?** What i like about teamviewer is its focus on solving real world connectivity and digitisation challenges at global scale. **What do you dislike about TeamViewer?** I don't have any major dislikes. Like any fast growing global technology company, I understand there can be challenges such as adapting to evolving priorties and managing change across distributed teams **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer enables secure remote access and support, allowing our teams to troubleshoot issues, assist users, and collaborate across different locations without requiring physical access to devices. This reduces resolution time, improves operational efficiency, minimizes downtime, and helps ensure business continuity by providing quick and reliable remote assistance. **Official Response from Valeria Di Prisco:** > Hello Aarzoo, Thank you for sharing your experience. We're glad to hear that our mission to address connectivity and digitalization challenges is making a positive impression. Knowing that our solutions help teams work together across locations is greatly appreciated. We also appreciate your thoughtful comments regarding the realities of operating as a growing global technology company. Finally, it's fantastic to hear that TeamViewer is helping you troubleshoot issues more efficiently, improve operational effectiveness, and deliver timely support wherever it's needed. Best, Valeria/TeamViewer ### 5. Most Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jo W. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about TeamViewer?** I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather than setting up meetings to join. Simple phone call and remote assistance is by far the better experience in my opinion. **What do you dislike about TeamViewer?** As above. The cost is a huge factor when a lot of the world are moving along the teams path. **What problems is TeamViewer solving and how is that benefiting you?** As previously mentioned I rarely need to contact TeamViewer support however when had to they have been very helpful **Official Response from Valeria Di Prisco:** > Hello Jo W, Thank you so much for your rating! We are thrilled to see that TeamViewer is helping you in your daily job, appreciating its versatility and flexibility, especially the cross-platform performance, and that you had a good experience with our support team. Wish you a great day and all the best. Valeria/TeamViewer ### 6. Teamviewer use for small to medium Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Sher Rashid L. | Field Application Engineer **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** I find the ease of use to be the biggest advantage. I’ve tried a few other remote desktop applications, but TeamViewer for Business fits my company’s need to support at least two support engineers. The interface is intuitive and the billing is clear. I have yet to use the TeamViewer technical support, but their sales support team are diligent in following up with sales related enquiry. **What do you dislike about TeamViewer?** I feel the subscription cost can be prohibitive. That said, coming from a services company, I find the after-sales support more than makes up for it and justifies the overall value. **What problems is TeamViewer solving and how is that benefiting you?** Remote application troubleshooting is essential for us. Our clients are spread across ANZ, so supporting them face-to-face is geographically impossible. **Official Response from Valeria Di Prisco:** > Hello Sher Rashid, Thank you for sharing your experience. We're pleased to hear that TeamViewer provides the ease of use and flexibility your team needs to support customers effectively. Knowing that the platform helps your support engineers collaborate and troubleshoot remotely across a wide geographic area is wonderful to hear. We also appreciate your honest feedback regarding pricing. Finally, it's great to know that the value of the solution and your experience with our team have contributed positively to your overall experience. Best, Valeria/TeamViewer ### 7. Stable and "just works" **Rating:** 4.0/5.0 stars **Reviewed by:** Hans V. **Reviewed Date:** August 05, 2026 **What do you like best about TeamViewer?** Their remote support solution just works. New layout is also easy to use (for me). Many other solutions usually don't work for whichever reason (connections, time-outs, ...), but with TeamViewer I'm sure I can get connected. Always stable, always works (at least if the endpoint has internet access). **What do you dislike about TeamViewer?** Not a lot. Only downside I could find, is complexity in documentation. It took me a while to identify which subscription exactly I required to also connect in VPN mode, documentation was very limited on this, and the software did not provide a helpful error (it just quit). **What problems is TeamViewer solving and how is that benefiting you?** Traversing corporate firewalls/remote locations I normally would require a lot of steps, which now are solved with a single click. **Official Response from Ying Qin:** > Hi Hans, Thank you for taking the time to leave such a positive review. We are pleased to hear that TeamViewer consistently delivers the stable connections you rely on and that the new layout has made your experience even smoother. It is great to know that tasks that previously required multiple steps can now be completed with ease. We also value your comments about the documentation and the process of identifying the right subscription for VPN connectivity. Feedback like yours helps highlight areas where users would benefit from clearer guidance. As a practical next step, we recommend consulting our Knowledge Base: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for your trust in TeamViewer. Best, Ying/TeamViewer ### 8. Works perfectly, but is no longer a bargain **Rating:** 4.0/5.0 stars **Reviewed by:** Afebriwyn . **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** Fundamentally, we are very satisfied with the functionality of Teamviewer; the product is an essential part of our support workflow. Remote sessions are established quickly and securely, and without Teamviewer, our work would definitely be much more cumbersome. **What do you dislike about TeamViewer?** Unfortunately, the price for the software has increased significantly in recent years - which shouldn't be a surprise, as the market in general is moving towards "more expensive." At least with Teamviewer, you can still talk to real people, and without going into detail: The initial price is not always set in stone. **What problems is TeamViewer solving and how is that benefiting you?** Quick and uncomplicated remote maintenance in user support. Saves a lot of travel - and in times of telecommuting, it's impossible to do without an appropriate solution! **Official Response from Valeria Di Prisco:** > Hello Afebriwyn, Thank you for sharing your experience. We're pleased to hear that TeamViewer continues to play an important role in your daily support operations and that its reliability and security help make remote support straightforward and efficient. We also appreciate your honest feedback regarding pricing. Thank you for highlighting the value of being able to connect with our teams when needed. It's great to know that TeamViewer is helping simplify remote user support, reduce travel requirements, and support flexible ways of working. Best regards, Valeria/TeamViewer ### 9. Remote access at your fingertips, using Desktop, Laptop and Smartphone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about TeamViewer?** The stable connection quality and the ease of switching between multiple devices are definitely worth praising. The dashboard is also simple and straightforward, making it accessible for everyone—not just tech specialists. **What do you dislike about TeamViewer?** It would be better if there were more customizable touch gestures or shortcuts. Lowering the cost of subscriptions or the professional plan would also help, along with adding new features such as AI integrations or improved support. **What problems is TeamViewer solving and how is that benefiting you?** I mainly use it to access my work PC when I’m away. Sometimes I also connect to colleagues or friends to solve issues and understand situations better. The mobile access is really something good and doesn't require additional laptop, you can use it on the go. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for providing great feedback about TeamViewer! We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We are glad to have your trust in TeamViewer for the remote solution tool to connect to colleagues and friends. Have you heard about TeamViewer Community? We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any troubleshooting questions, also you may interact with other TeamViewer users and share your TeamViewer journey too! Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer ### 10. Efficient Remote Access with Minor Connectivity Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Philip F. | Mr, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer for remote desktop access, troubleshooting computers, file transfers, and support from anywhere without being present at the device. I like how fast TeamViewer connects and handles remote control with low lag, which lets me troubleshoot in real time, diagnose issues instantly, and guide users smoothly. Their response time to give feedback and solve problems is quick, making remote support feel like in-person help. The setup was straightforward; we just installed the client, logged into the account, and assigned devices. The interface is clear, and deploying it across Windows, Mac, and mobile took under an hour with minimal training needed. TeamViewer's better cross-platform support, faster connections, and more stable unattended access were the reasons we switched from AnyDesk and Chrome Remote Desktop. **What do you dislike about TeamViewer?** Occasional connection drops, slower performance on weak networks, and pricing for commercial use can be high. Mobile control and file transfer features could also be more intuitive and reliable. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and troubleshooting. It solves cross-platform support issues, lets me access unattended devices, and offers fast connections with low lag, making remote support seamless and reducing downtime. **Official Response from Ying Qin:** > Hello Phillip, Thank you for sharing such a comprehensive review! We’re really pleased to hear that TeamViewer provides fast, reliable connections and helps you deliver seamless remote support across different devices and platforms. It’s great to see that the quick setup and intuitive interface made deployment easy for your team, and that features like unattended access are supporting your day-to-day operations. We also hear your feedback around occasional connection drops, performance on weaker networks, and usability improvements, and we appreciate you highlighting these points. Thanks again for your feedback and for choosing TeamViewer! Best, Ying/TeamViewer ### 11. Persistent Remote software our team can depend on. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. | Information Technology Services Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** I like Teamviewer because of it consistent quality and my team's ability to always depend on it. We are able to connect to 100s of our client's endpoints and servers reliably everyday. Installation and policy management are simple through the backend console. **What do you dislike about TeamViewer?** Teamviewer is always improving which can mean a that new features sometimes replace the things that we were used to. **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer helps our team support many companies seemlessly. Their distributed remote workforce is easily reached and assistant. **Official Response from Ying Qin:** > Hi Christopher, Thank you for sharing your experience with TeamViewer. We're pleased to hear that our solution helps your team efficiently support a distributed workforce and reliably connect to client devices at scale. We also appreciate your honest feedback about adapting to new features and changes over time. Continuous improvement is important to us, and feedback from experienced users helps us better understand how those changes impact day-to-day workflows. Best, Ying/TeamViewer ### 12. Essential Tool for Remote IT Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like TeamViewer's unattended access capability and cross-platform fluid performance. Being able to securely connect to servers or workstations without needing an end-user to accept the connection saves us massive time. Plus, the connection remains stable and fast even under low bandwidth, which is critical for global enterprise support. Deployment across the enterprise was seamless thanks to the MSI package, which allowed us to quietly install and configure it on thousands of endpoints simultaneously using our endpoint management tools. Also, TeamViewer offers much better centralized management, stronger security features, and superior stability for global enterprise support. **What do you dislike about TeamViewer?** The main areas for improvement are the high licensing costs for large enterprises and occasional version mismatch issues. Sometimes, if a remote client is running an older version of TeamViewer, the connection fails or forces a slow update process, which delays urgent troubleshooting. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to eliminate geographical barriers and reduce downtime. It supports global users instantly, cuts travel costs, and solves technical issues quickly with fast unattended access and secure file transfers. **Official Response from Ying Qin:** > Hi Berek, Thank you for sharing such a comprehensive review! We’re pleased to hear that TeamViewer delivers the performance, stability, and scalability you need to support global users effectively. It’s great to know that unattended access and enterprise deployment via MSI are helping your team save time and streamline support across thousands of devices. We also hear your feedback around licensing costs and version mismatch challenges, especially in time-sensitive scenarios, and we appreciate you bringing this to our attention. Thanks again for your thoughtful feedback and for trusting TeamViewer in your enterprise environment! Best, Ying/TeamViewer ### 13. Robust Remote Access with Cross-Platform Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Programme Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** I like TeamViewer's robust cross-platform capability combined with the high-speed file transfer tool. The end-to-end 256-bit AES encryption gives me peace of mind when handling secure corporate infrastructure data, and the connection remains stable even when bandwidth drops during heavy remote deployments. The initial setup is straightforward and took less than 10 minutes, with a clean and easy-to-understand installation wizard. I also appreciate that TeamViewer handles NAT seamlessly right out of the box. **What do you dislike about TeamViewer?** The resource consumption on low-spec legacy servers can be quite heavy, causing temporary CPU spikes during initialization. Additionally, managing multi-monitor setups across mismatched resolutions from a single local screen can be clunky, often requiring manual scaling to read tiny files. The commercial licensing structure is also steep for scaling an engineering environment. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely access and manage servers, solving critical downtime issues and eliminating geographical barriers, improving mean time to resolution. **Official Response from Valeria Di Prisco:** > Hello Muhammad, Thank you for sharing such a detailed and insightful review. It is great to hear that you value TeamViewer’s cross-platform capability, stable connections, and secure file transfer. Supporting secure and efficient access to critical infrastructure is exactly what we aim to deliver. We understand your concerns about performance on lower-spec devices, working with multiple monitors with different resolutions, and how licensing scales in larger setups. These are all valid points. To help you get the most relevant support, we’ve created a dedicated space where you can share more details about your setup and experiences and connect directly with our experts and other users. This is our TeamViewer Community: https://community.teamviewer.com. We hope to see you there. Best, Valeria/TeamViewer ### 14. Best on the market. Best support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** TeamViewer is, in my opinion, the best remote support product on the market. It is very reliable, easy to use, and works across different devices and environments without unnecessary complexity. The connection quality is stable, the interface is clear, and it saves a lot of time in daily IT support work. I also really appreciate the fast and professional support. For the value and functionality TeamViewer provides, the pricing is fair and reasonable. **What do you dislike about TeamViewer?** There is honestly not much I dislike about TeamViewer. The product works very well and covers our needs in a professional way. If I had to mention something, it would only be that some advanced settings and licensing options can sometimes feel a bit complex at first. However, this is not a major issue, because the product itself is very strong and the support team is helpful and responsive when questions come up. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves many of the daily challenges related to remote IT support, device management, and fast troubleshooting. It allows us to securely access systems from anywhere, support employees remotely, and resolve technical issues immediately without needing to be physically on-site. This saves a significant amount of time and improves operational efficiency. It is especially beneficial for supporting users in different locations, handling urgent incidents quickly, and maintaining business continuity. The platform is reliable, easy to deploy, and works consistently across different operating systems and devices. Because of this, our support processes are faster, more professional, and less stressful for both IT staff and end users. **Official Response from Ying Qin:** > Hello, Thank you for your thoughtful review and kind words about TeamViewer. We are glad to hear that our solution is helping you provide efficient, reliable remote support and streamline your daily IT workflows. We also appreciate your feedback on the complexity of certain advanced features and licensing options. Insights like yours are important in helping us further improve the user experience. Thank you again for your feedback and continued trust in TeamViewer. Best, Ying/TeamViewer ### 15. Effortless Remote Access, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Nisha Y. | Bank Teller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I love TeamViewer because it provides easy, reliable remote access. It’s very flexible and saves me a lot of time, and the initial setup was straightforward as well. **What do you dislike about TeamViewer?** Many TeamViewer users complain about the high pricing, occasional lag during remote sessions, and frequent “commercial use suspected” warnings that can end up restricting personal accounts. Some also describe the software as resource-heavy, and they dislike the frequent updates as well as compatibility issues between different versions. Although TeamViewer is generally reliable, users sometimes report random disconnections or slow file transfers. There are also lingering concerns tied to past security incidents, even though the company has strengthened its security measures over time. Because of these drawbacks, some users prefer alternatives such as AnyDesk or RustDesk for a simpler or more affordable remote-access option. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote desktop access and troubleshooting when I can’t be physically present. It’s easy to use, reliable, and flexible, and it saves me a lot of time when I need to help someone quickly. **Official Response from Ying Qin:** > Hi Nisha, Thank you for your thoughtful and detailed review! We’re glad to hear that TeamViewer helps you save time and provides reliable, flexible remote access. That’s exactly what we aim to deliver. We also appreciate you sharing these broader concerns around performance, pricing, and account restrictions. Feedback like this is important to us as we continuously work to improve both the product experience and transparency. If you ever run into specific issues such as lag, disconnections, or account warnings, our TeamViewer Community at https://community.teamviewer.com/ would be happy to take a closer look and support you. Thanks again for your insights and for using TeamViewer! Best regards, Ying/TeamViewer ### 16. Technical Support Specialist- CUSA **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 24, 2026 **What do you like best about TeamViewer?** Ease of use, perfect tool for remote technical support. **What do you dislike about TeamViewer?** File transfer system between two users during a remote view could get an overhaul for more modernisation. And ease of use. If possible, create a company system where you could set multiple users either direct access system so we could have the person requesting support only required to press "request support" and me the Admin could press "connect" without the need for manually inputting the ID and Password. Required that the computer is already registered as a "company computer" what I’d like is more ease of use when connecting to computers inside our organisation. **What problems is TeamViewer solving and how is that benefiting you?** As a technical support specialist, I need the ability to see the diagnostic computer for reading diagnostic data, and operating special diagnostic programs from OEM, directly on the computer. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for your thoughtful review and for pointing out how TeamViewer helps you deliver remote technical support effectively. We hear your feedback on file transfer and the connection process. Improving usability, especially for internal support scenarios, is a key focus for us. Best, Ying/TeamViewer ### 17. Unmatchable Cross-Platform Remote Utility, but UI Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Pradip W. | Sr Quality Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** I really appreciate the secure unattended access TeamViewer offers, allowing me to log into remote, isolated test beds or automated infrastructure without needing someone else to accept the connection, all supported by strong security. The low-latency performance is another standout feature; even when working with heavy, resource-intensive software setups, the screen responsiveness remains incredibly smooth with no lag, which is essential for real-time debugging. Additionally, TeamViewer's flawless cross-platform agility is impressive, effortlessly bridging the gap between Windows, Linux, and mobile systems, turning a fragmented network of physical devices into a unified workspace. The initial setup was extremely easy and intuitive, requiring almost zero configuration to get started. **What do you dislike about TeamViewer?** Cluttered and Fragmented New UI: The recent overhaul of the user interface (the "New TeamViewer" design) has made navigation unnecessarily complex. Finding advanced settings, managing specific device properties, or adjusting connection configurations now requires digging through hidden menus compared to the clean, straightforward classic layout. On older laptops or systems with limited RAM, the full TeamViewer client can be a resource hog. It occasionally causes minor system lag or high CPU usage during active, high-resolution remote sessions. **What problems is TeamViewer solving and how is that benefiting you?** As a Senior Quality Lead, TeamViewer solves bottlenecks in defect resolution and environment management. It enables instant remote debugging, provides secure access to test labs, allows cross-platform control, and assists in critical release decisions with real-time team collaboration. **Official Response from Valeria Di Prisco:** > Hi there, Thank you for taking the time to share such a detailed and insightful review. It’s great to see how well unattended access supports your workflow, especially in isolated or automated setups, and the added security clearly gives that extra peace of mind. The smooth, low‑latency performance you mention is also a big win—having that level of responsiveness makes real-time debugging so much more efficient. The cross‑platform flexibility you highlighted is another strong point, bringing everything together seamlessly across devices. And its always a plus when the setup is quick and intuitive from the start. We also understand your concerns about the new interface and the impact on navigation, as well as the resource usage on older systems. Adjusting to changes can be challenging, especially when you rely on efficiency in your daily work. To help make the transition easier, we invite you to explore this guide for the new interface, which covers navigation and key features: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for your thoughtful and balanced feedback. Best regards, Valeria/TeamViewer ### 18. Effortless Remote Access with Robust Control **Rating:** 5.0/5.0 stars **Reviewed by:** Rishabh S. | SDE, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** I use TeamViewer primarily to install software on different clients' systems and to share coding experiences with other developers. I like that TeamViewer is easy to install and isn't very buggy. It's really simple to connect with anyone around the globe. A standout feature for me is the ability to not only connect but also control other people's screens. This control feature was especially important for us; it's the reason we switched from Google Meet to TeamViewer, as Google Meet didn't have this capability. Additionally, I found the initial setup of TeamViewer very easy, I would rate it a 10 out of 10. **What do you dislike about TeamViewer?** Maybe it could start working on low network areas also. I know it's tough, but maybe the team can try. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to install software for different clients and share coding experiences with developers. It helps me work remotely in hybrid and work-from-home settings, especially during COVID times. **Official Response from Valeria Di Prisco:** > Hello Rishabh, Thank you for taking the time to share such a detailed experience. It is great to hear that TeamViewer supports your work effectively, from installing software on client systems to collaborating with other developers. We are especially glad that the remote control capability and the ease of setup made a positive difference for you. We also understand your point about performance in low network areas. We know how important it is to stay connected consistently, especially when working remotely or supporting others, and we appreciate you highlighting this challenge. Thank you again for your thoughtful and balanced feedback and for trusting TeamViewer in your daily work. Best, Valeria/TeamViewer ### 19. TeamViewer: secure and versatile remote connection to complete your work tasks. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher T. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about TeamViewer?** I choose TeamViewer's digital connection features and resources because it is a reliable and advanced program that makes it easy to carry out all my work activities securely and productively, facilitating communication with my team through high quality business digital meetings. In addition, I can also say that TeamViewer is a very useful business program because of its functions for sharing documents and work files, improving the productivity and work efficiency of all its users. **What do you dislike about TeamViewer?** I have nothing bad to say about TeamViewer's remote communication functions and capabilities, I think it is a high performance technical program that has no flaws in the operation of its systems. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer's digital capabilities have allowed me to connect remotely to carry out all my work processes securely and productively, facilitating the receipt of files and work documents and allowing me to maintain a secure and frequent channel of communication with all the members of my work team. **Official Response from Valeria Di Prisco:** > Hello Christopher, Thank you very much for sharing your experience with us! We’re delighted to hear that TeamViewer provides you with a reliable solution for your remote connections, helping you work securely and productively. It’s also great to know that features like file sharing and high‑quality audio enhance your online meetings and overall workflow. To make sure you get the most out of TeamViewer, we’d like to invite you to explore our User Guide, where you can find helpful tips and detailed information to support your full TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 20. Effortless Remote Support with TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Marco A. | Asistente legal en formación, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about TeamViewer?** I love the fact that I can be in my house with my work laptop and the technician can connect and solve any issue at any moment of the day without me needing to go to their office. It's really useful since the technician can help me remotely and safely to solve any difficulty I have on my computer. The initial setup was pretty straightforward compared to other tools. Installation was quick and the interface is beginner-friendly, and I could establish a connection within minutes without touching router settings or complicated network stuff. **What do you dislike about TeamViewer?** I feel maybe a refurbished image, I feel it's been the same for the last few years and maybe a new 'face' would be great **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer lets a technician help me remotely and safely solve any computer issues. I love that the technician can connect anytime without me needing to visit their office. **Official Response from Valeria Di Prisco:** > Hi Marco, Thank you for sharing your experience. It is great to hear that TeamViewer allows you to get support remotely in a simple and secure way, without needing to travel. We are glad the setup was straightforward and that the interface feels accessible right from the start. We also understand your point about the application's look and feel. If you have not already, we recommend updating to the latest version to explore the current interface and improvements. You can find helpful guidance here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 21. Necessary and Expensive Evil **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** July 31, 2026 **What do you like best about TeamViewer?** the only thing I like about Teamviewer is that it usually works and connects when the host is installed and that it allows working with secure desktop, unlike quickassist. **What do you dislike about TeamViewer?** Basically everything else. The price, the rollout, the policies deployment, their helpdesk, the confusion between groups and other groups, some things have to be done in the web management and others in the app management interface. The price is absurd. The limit of 2 admin computers is even more absurd. not being able to install the host while using the quickassist module is absoluelty unacceptable... how am I supposed to upgrade a remote user to host? these are all things that should have been fixed in version 1 in 1995 yet I'm struggling with them today and I get gaslit making me feel like I am the crazy one for having these basic expectations. **What problems is TeamViewer solving and how is that benefiting you?** It's helping me troubleshoot remote users... and that barely **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing such candid feedback. While we're pleased to hear that TeamViewer continues to provide reliable remote connectivity, we understand your frustration with the parts of the experience that have not met your expectations. Reliable access, secure connections, and efficient remote support are core strengths of TeamViewer, and we recognise how important a smooth and intuitive workflow is for IT professionals who depend on these capabilities every day. We also appreciate your comments regarding onboarding and upgrade experiences. Feedback like yours helps us better understand the practical challenges users encounter in real-world environments. As a next step, we encourage you to contact Support via https://www.teamviewer.com/en/global/support/customer-support/. The Support team can assist with product-specific questions, while the TeamViewer Community at https://community.teamviewer.com/ offers practical tips, discussions, and insights shared by experienced users and product experts. Thank you again for taking the time to share your perspective. Best, Ying/TeamViewer ### 22. Very useful, but the latest version of the interface is a failure **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** I use Teamviewer daily for technical support. It's very convenient because it allows remote control autonomously (without intervention from the remote user) with Teamviewer Host. It allows you to put remote devices into groups, which is very practical when you have a large number of stations to manage. **What do you dislike about TeamViewer?** The update of the interface was a major disaster. Previously, the search was user-friendly and worked well. Now it has major bugs that make its use difficult. The two main ones are: - The search is now sensitive to accents - The text typed in the search window is replaced by the full name of the machine. It is thus impossible to use the same search twice in a row. **What problems is TeamViewer solving and how is that benefiting you?** He helps us provide technical support to our internal collaborators and our SaaS clients. He also allows intervention on servers for routine maintenance tasks. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for taking the time to leave such detailed feedback. It's great to hear that TeamViewer continues to support your daily technical support activities and that features like unattended access and device grouping bring value to your work. We're sorry to hear that the recent interface changes, particularly the search experience, have been frustrating. We understand how important efficient search capabilities are when managing a large number of devices, and we appreciate the specific examples you've provided. Thank you for helping us improve the product. Best, Ying/TeamViewer ### 23. Reliable remote access with strong multi-system file management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** TeamViewer makes it easy to remotely support multiple computers and move files between systems without interrupting the overall workflow. The dedicated file-transfer functionality is especially useful because I can manage transfers across several machines rather than being limited to a single remote-session window. The interface is familiar, connections are generally dependable, and it works well for supporting geographically distributed systems. **What do you dislike about TeamViewer?** The primary downside is cost, particularly as the number of users, endpoints, or required features increases. Licensing terms and device or connection limits can also be difficult to understand. Some parts of the new interface feel more complicated than necessary, and occasional prompts or restrictions can slow down an otherwise straightforward remote-support task. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows me to remotely access and support multiple operational computers without being physically present at each location. It helps me troubleshoot issues, transfer files, verify system status, and assist users more efficiently. Its ability to support concurrent work across multiple machines is particularly valuable because it reduces downtime and makes it easier to manage time-sensitive operational tasks from a central location. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your detailed review. We're delighted to hear that TeamViewer helps you efficiently support remote systems, transfer files across multiple machines, and manage time-sensitive tasks from a central location. It's especially rewarding to know that our remote access and file transfer capabilities help reduce downtime and support geographically distributed operations. We also appreciate your feedback regarding licensing, interface navigation, and workflow interruptions, and we're grateful that you took the time to share your perspective. Best, Ying/TeamViewer ### 24. Simple, Reliable Remote Access with Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ramanpreet S. | Software Developer Tech Marbles , Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** What I like about TeamViewer is how simple and user-friendly the UI/UX is, which makes it easy to navigate even for beginners. It performs reliably with smooth remote connections and supports useful integration that improves workflow. The onboarding process is quick, and support is very helpful, though it offers good value overall. **What do you dislike about TeamViewer?** TeamViewer does offer good value overall, but it can feel a bit expensive for small users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me easily access and control devices remotely, which saves time and avoids the need for physical presence. It benefits me by improving productivity, offering reliable performance, and making support or collaboration much faster and more convenient. It also simplifies the onboarding and support process, making it easier to assist others without complicated setups. **Official Response from Valeria Di Prisco:** > Hello Ramanpreet, Thank you for the thoughtful and detailed review! We’re happy to hear that you find TeamViewer’s UI intuitive, the onboarding smooth, and the performance reliable, and that our integrations and support are helping improve your workflow and collaboration. We also appreciate your honest feedback regarding pricing for smaller users. We ensure your feedback will reach the right team. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 25. Remote connectivity and business efficiency with TeamViewer's communication features. **Rating:** 5.0/5.0 stars **Reviewed by:** adrian C. | Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about TeamViewer?** TeamViewer is an advanced and effective digital communication system that offers the most advanced and efficient digital features and capabilities to perform all your work tasks remotely, promoting the security of each of your virtual work devices. I can also say that TeamViewer is a system that offers a quick and interactive initial registration process, facilitating the adoption of all its technical capabilities and the customization of all its remote work solutions. **What do you dislike about TeamViewer?** I think TeamViewer is a system that has no flaws or problems in the operation of all its digital functions, I am very satisfied with my current experience and can recommend it for all types of work environments. **What problems is TeamViewer solving and how is that benefiting you?** As an active user of TeamViewer's digital functions and capabilities, I can say that remote working is now much easier in my job, maintaining my collaboration and work productivity rates and improving the security of all my work devices. **Official Response from Valeria Di Prisco:** > Hi Adrian, Thank you so much for sharing your experience and your support! We're thrilled to hear that TeamViewer is helping make remote work smoother, boosting your productivity, and keeping all your devices secure. We take the opportunity to invite you to click on the following link, where you will find our user´s guide so that you can take advantage of all TeamViewer benefits: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We appreciate you being such an active user! Have a nice day Valeria/TeamViewer ### 26. Reliable Remote Access with Ease and Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Kunal T. | Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about TeamViewer?** I really like TeamViewer's ease of use and reliability. The setup process is straightforward, allowing for quick start of remote sessions without complex configurations. Its stable connection quality is impressive, even on average internet connections. I appreciate the secure remote access it offers, which gives me confidence when connecting to sensitive systems. The built-in file transfer feature is a big plus, eliminating the need for third party tools, and the session management is well integrated, making it a dependable tool for day to day remote support and system access. These features help me start support sessions quickly, even with non technical users, and secure connections ensure troubleshooting can be completed without frequent interruptions. The tool has helped reduce setup time and improved my productivity by allowing me to provide quick assistance without requiring a lot of technical setup. **What do you dislike about TeamViewer?** One area that could be improved is pricing, especially for individual users or small teams, as the cost can feel high compared to some alternatives. Licensing rules can also be a bit restrictive and sessions may occasionally be flagged incorrectly which can interrupt workflows. Additionally, performance can vary on very low bandwidth connections, where lag or reduced responsiveness becomes noticeable. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote technical support and system access, solving the problem of providing immediate access without complex setup. It enables realtime troubleshooting, reduces downtime, and ensures consistent access from any location, enhancing productivity and minimizing delays. **Official Response from Valeria Di Prisco:** > Hello Kunal, Thank you for your review and for sharing such an honest and complete review. It’s great to hear how much TeamViewer supports your daily tasks, from secure remote access to quick and reliable sessions, even with non‑technical users. If you encounter slow connection issues, we recommend checking that both sides of the connection are running the latest version of TeamViewer, available on our official website. If everything is up to date, try restarting both devices and, if possible, rebooting the Wi‑Fi router, as this can often help restore a stable connection. Regarding your comment on pricing and licensing, it is valid and appreciated. Feedback like yours helps us identify areas for improvement to meet our users' needs better. All the best, Valeria/TeamViewer ### 27. Its overall a good software for WFH **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about TeamViewer?** Team viewer is providing different features like multiple people can access a machine virtually at the same time. So its very nice to save money on different installations. **What do you dislike about TeamViewer?** Yes, team viewer should improve copy paste functionality at lot. Sometimes it becomes very difficult to copy and paste any data while accessing virtual machine **Recommendations to others considering TeamViewer:** It is the best software to be used company-wide with little effort one can use it easily so I recommend this software for its overwhelming service and qualities. **What problems is TeamViewer solving and how is that benefiting you?** Many problems like sitting at home and communicating with people to learn and do our day-to-day work. Many benefits are you can see people by face see what they want to present and can be used as a medium to communicate. Ease of use by phone or system is also an added advantage. **Official Response from Ying Qin:** > Hi TeamViewer user, We are happy that you chose us as your favorite remote access solution! 🙌 We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time! Wish you a great day and all the best. See you soon! Best, Ying/TeamViewer ### 28. Reliable Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mario V. | IT Infrastructure and Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** TeamViewer is a good remote-support tool because it allows me to assist clients quickly without needing to be on-site. It also enables me to work remotely, troubleshoot issues, and provide support efficiently from anywhere. **What do you dislike about TeamViewer?** Im not to fond of the new interface however im getting used to it. **What problems is TeamViewer solving and how is that benefiting you?** We have client all over South Africa and a few that is US based, being able to support them remotely is the main benefit. **Official Response from Ying Qin:** > Hi Mario, Thank you for your review and for sharing your experience with TeamViewer. We're delighted to hear that our solution helps you support clients across the regions efficiently, allowing you to troubleshoot issues and provide assistance without needing to be on-site. We also appreciate your feedback regarding the new interface. We understand that changes to familiar workflows can take some adjustment, and we're grateful that you've shared your perspective with us. Feedback like yours helps us continue improving the experience for all users. Thank you for choosing TeamViewer and for being part of our community. Best, Ying/TeamViewer ### 29. TeamViewer Remote Desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Dheeraj S. | Assurance Consultant - Audit, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about TeamViewer?** I really like TeamViewer’s improved performance, intuitive interface, and enhanced security features. The seamless remote access experience, quick file transfer, cross-platform support, and easy collaboration make it very convenient for both technical support and day-to-day work. The overall experience feels faster, more reliable, and user-friendly. **What do you dislike about TeamViewer?** TeamViewer could improve connection stability on slower networks and make the overall experience even lighter and faster. **What problems is TeamViewer solving and how is that benefiting you?** Whenever I am at my home I can easily access my office system and file returns or forms which are due on my holiday , or can easily access my client system when I need data from him **Official Response from Ying Qin:** > Hi Dheeraj, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any trouble shooting questions. Hope you enjoy using TeamViewer as always and gain more useful hints about TeamViewer! Best, Ying/TeamViewer ### 30. Reliable remote access for everyday use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2022 **What do you like best about TeamViewer?** I like how easy it is to connect to a remote device and start a support session without a complicated setup. The interface feels cleaner than before, and file transfers are convenient when I need to move documents between devices. I also find it useful that I can manage multiple remote connections from one place. **What do you dislike about TeamViewer?** TeamViewer could improve performance when the network connection is unstable or slower. Sessions can sometimes feel less responsive, especially when working with larger files. It would also be useful to have clearer connection status information and easier options for reconnecting after a temporary network interruption. **Recommendations to others considering TeamViewer:** the better pricing structure, ease of use etc , anyone can trust TeamViewer form their organization **What problems is TeamViewer solving and how is that benefiting you?** Team collaboration and discussion regarding different projects. During covid situation it helps us to get connected from the comfort of our homes. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience with TeamViewer. We're pleased to hear that you value the improved connection stability, smoother file transfers, and the ability to manage multiple remote devices from one place. It's also great to know that TeamViewer supported collaboration and remote work during challenging times. We appreciate your feedback regarding connection delays on slower networks, licensing clarity, and reconnection after temporary interruptions. For additional guidance and product resources, we invite you to visit our Knowledge Base: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for your review and for placing your trust in TeamViewer. Best, Ying/TeamViewer ### 31. Quick Setup, Reliable Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** vishamber k. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** I love that TeamViewer provides remote access to systems from any location, allowing me to access my work computer from anywhere, which is incredibly useful for remote work. I also appreciate how easy it is to set up and start using, saving a lot of time, especially when sharing files between devices. The file sharing feature enhances my daily tasks by allowing me to transfer documents instantly without needing email or external devices. It's a reliable and efficient tool for remote support, and the simplicity and ease of use are excellent, particularly since previous tools required more configuration and weren't straightforward for non-technical users. The setup didn't require any complex configuration or technical steps—it was ready to use immediately with just an ID and password, which is important during urgent situations when I need to connect quickly. **What do you dislike about TeamViewer?** The free version has limitations, especially for frequent use, which can be improved. Secondly, occasional disconnection can interrupt ongoing tasks, which can be disturbing during important tasks. I've faced disconnection issues mainly while working on remote sessions; sometimes when the connection drops in the middle of diagnosing a problem, I had to reconnect and start the process again. This can be time-consuming, especially when I am guiding someone step by step. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and file sharing, making remote work easier. It saves time with quick setup and efficient connectivity, even in urgent situations. **Official Response from Ying Qin:** > Hi Vishmber, Thank you for sharing such a detailed review. It is great to hear that TeamViewer helps you stay productive with quick setup, reliable remote access, and easy file sharing, especially when you need to connect fast in urgent situations. We appreciate you highlighting how the simple ID and password setup makes remote work and support more accessible, even for non-technical users. At the same time, we understand how frustrating it can be when sessions disconnect during important tasks or when step-by-step guidance is interrupted. To improve stability, check that both devices are running the latest TeamViewer version and review the connection quality settings during a session. If you would like to exchange experiences or tips with other users, we invite you to share your feedback in the TeamViewer Community at https://community.teamviewer.com/, where our team and other users are happy to help. Thank you for taking the time to share both your positive experience and your constructive feedback on G2. Best regards, Ying/TeamViewer ### 32. Industry standard in remote maintenance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is that it works reliably and that file access is so easy. This way, I can quickly and efficiently retrieve and download log files. **What do you dislike about TeamViewer?** I still can't get used to the new user interface even after a year. It does look modern, but I still prefer the old design. Device groups, in my observation, do not work consistently across all accounts. Therefore, I still maintain a separate list of device IDs and passwords in an external password manager. During installation, especially with 24/7 setups, it's easy to click the wrong thing, resulting in update notifications appearing on the screen. This is an annoying no-go for me. Passwordless login, as far as I remember, only works with devices from the same organization. It would be nice if device groups could also be directly shared with third parties for maintenance or analysis. **What problems is TeamViewer solving and how is that benefiting you?** Fewer different tools, almost every one of our customers has already installed that. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. We're glad to hear that TeamViewer provides the reliability and convenient file access you need to efficiently work with customer devices and retrieve important logs. We also value your detailed feedback regarding the user interface, device groups, installation workflow, and device access options. It's especially helpful to hear from experienced users who have been working with TeamViewer for an extended period. You may find it helpful to review our TeamViewer guides, which provide information about features, configuration options, and workflows within the current interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We appreciate your feedback and your continued trust in TeamViewer. Best regards, Valeria/TeamViewer ### 33. Teamviewer has worked exceptionally at connecting to my work computer from home **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** August 04, 2026 **What do you like best about TeamViewer?** It allows me to quickly access my work computer with simple steps. The process of accessing the computer is quick, and includes tools that make it just as working on the computer at work, if not better. Such as the blank screen feature. I also very much appreciate that whenever I encountered a bug, and reported it, it was solved within few days. Overall very polished software, without any significant issues. **What do you dislike about TeamViewer?** The one issue I usually encounter is that the connection disconnects after being connected for 5 - 6 hours. However, it is a minor inconvenience, as I can quickly reconnect within 30 seconds. **What problems is TeamViewer solving and how is that benefiting you?** It allows me to work from home, letting me be more productive, and creating a healthy work from home and office balance. Without teamviewer, it would make it significantly more challenging to to work from home. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your detailed review. We're pleased to hear that TeamViewer enables quick and easy access to your work computer and provides the tools you need to work efficiently from anywhere. It's especially rewarding to know that reported issues have been addressed promptly and that the overall experience has been reliable and polished. We appreciate your feedback regarding the occasional disconnection after longer sessions. To help ensure the most stable experience possible, we recommend verifying that both devices are running the latest version of TeamViewer. It's wonderful to hear that TeamViewer is helping you maintain a productive balance between working from home and the office. Best regards, Valeria/TeamViewer ### 34. Easy, Secure Remote Support with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it makes connecting to and supporting remote devices. The interface is intuitive, the connection process is straightforward, and it provides a reliable experience even when working with users in different locations. I also appreciate its strong security features and cross-platform compatibility, which make remote collaboration and troubleshooting efficient. Overall, it saves time and enables seamless support without requiring complex setup. **What do you dislike about TeamViewer?** One area where TeamViewer could be improved is the user interface for some of its advanced features, as it can take a little time for new users to become familiar with all the available options. It would also be helpful to see continued enhancements in performance during lower-bandwidth connections and more streamlined licensing and feature navigation. Overall, these are relatively minor improvements, and they do not take away from the platform’s reliability and ease of use. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps solve the challenge of providing remote access and technical support without requiring physical presence. It enables quick troubleshooting, file sharing, and collaboration across different locations, which reduces downtime and improves productivity. For me, it has made it much easier to assist colleagues, access systems remotely when needed, and resolve issues efficiently, saving both time and effort. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your positive review and for taking the time to share your experience. We're pleased to hear that TeamViewer makes remote access, troubleshooting, and collaboration easy while providing the reliability and security you need to support users across different locations. We also value your feedback about the learning curve for some advanced features and your suggestions for continued improvements to performance and navigation. Feedback like yours helps us better understand how customers use TeamViewer in their day-to-day work. However, to help you get started with TeamViewer more easily, we invite you to visit the following link, where you'll find a comprehensive user guide that is continuously updated to provide the latest information and make your experience as smooth as possible.: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We're glad TeamViewer is helping you save time, resolve issues efficiently, and stay connected to the systems and people you support. Best regards, Valeria/TeamViewer ### 35. Achieve your business goals with TeamViewer's digital communication features. **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan P. | Digital Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2026 **What do you like best about TeamViewer?** As an active user of TeamViewer's virtual communication features and resources, I can say that it is a high performance, business friendly system for secure and productive remote communications, facilitating the management and organization of all your professional projects. In addition, I can also say that TeamViewer's customer service is efficient and of the highest business quality, meeting the requirements of each user and improving their overall experience. **What do you dislike about TeamViewer?** I think TeamViewer is a secure and efficient system that has no flaws in the operation of all its virtual communication capabilities, I am very satisfied using all its digital features. **What problems is TeamViewer solving and how is that benefiting you?** I can say that by using TeamViewer's virtual communication features and capabilities, I have been able to improve the quality of my remote work, achieving better work productivity rates and better communications and work meetings to meet all of my company's business objectives. **Official Response from Valeria Di Prisco:** > Hi Dylan, Happy to hear that you´re such an active TeamViewer user. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 36. Effective Remote Support with Reliable File Transfer **Rating:** 5.0/5.0 stars **Reviewed by:** Humberto R. | Técnico de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about TeamViewer?** I like that TeamViewer is efficient and the connection doesn't drop. I can copy and send files from the client PC I'm connecting to, which helps me send large files from a remote PC to mine and vice versa. I mainly use TeamViewer to provide technical support to PCs in other cities, and this saves me time and money since I can check them without being physically present. Additionally, the initial setup is super simple and you can set fixed passwords to access each PC immediately. **What do you dislike about TeamViewer?** They could improve the prices of the licenses **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to provide effective and fast technical support, solving issues like email failures and software problems without moving. It saves me time and money by allowing me to check PCs in other cities. Its efficient connection and file transfer capability allow me to send large files easily. **Official Response from Ying Qin:** > Hi Humberto, Thanks so much for your detailed feedback! We’re glad to hear TeamViewer is helping you support clients remotely and transfer large files reliably. We hear you on pricing and appreciate you calling it out. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 37. Versatile Remote Access with a Pricing Challenge **Rating:** 4.5/5.0 stars **Reviewed by:** Rajuri S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** I often use TeamViewer for accessing my Mac or Windows PC through my phone. One of the most practical problems it solves for me is accessing a "sleeping" machine, which is perfect for grabbing a file from a home computer while I’m out, or updating a server late at night without needing someone else to be there to accept the connection. If I had to pick one thing that stands out as a "best-in-class" feature, it’s the unmatched cross-platform versatility. TeamViewer lets me log into a full Windows or Mac desktop using my phone, giving me total control to right-click, drag files, and even restart the machine. The initial setup was easy, which is always a plus. **What do you dislike about TeamViewer?** For small businesses or individual power users, the jump from 'Free' to 'Paid' is a massive financial leap. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer lets me access sleeping machines remotely for file retrieval or updates without needing on-site acceptance. Its cross-platform versatility allows total control of desktops from a phone, enhancing efficiency. **Official Response from Ying Qin:** > Hi Rajuri, Thank you for sharing such a detailed review. We’re glad to hear that TeamViewer’s cross‑platform versatility and ability to access sleeping devices remotely have been especially valuable for you. It’s also great to know the initial setup was smooth. Your feedback is valuable and helps inform ongoing discussions around accessibility and value. Best, Ying/TeamViewer ### 38. Reliable Remote Access, Ideal for Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** DIMPLE SAI A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I appreciate TeamViewer's ability to provide secure and seamless remote access to high-performance engineering systems, allowing me to use resource-intensive CAD/CAE applications without interruption. Its real-time screen sharing capabilities enhance design collaboration and communication. I also find it significantly improves productivity, reduces downtime, and supports efficient cross-location coordination. The initial setup was straightforward and user-friendly, requiring minimal configuration, which allowed us to get started quickly without significant technical challenges. Additionally, TeamViewer has proven to be more user-friendly, reliable, and efficient for our engineering workflows, especially when working with high-performance systems and supporting real-time design collaboration. **What do you dislike about TeamViewer?** While TeamViewer is highly useful, there are a few areas that could be improved. At times, performance can be affected by network latency, especially when working with heavy CAD models, leading to slight lag and reduced responsiveness. Additionally, file transfer for large engineering data can be slower compared to dedicated systems. Occasional connection drops or session stability issues may also impact workflow continuity. Enhancements in performance optimization for graphics-intensive applications and more robust session stability would further improve the overall experience. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and real-time collaboration, solving location and hardware limitations. It supports uninterrupted design work, enhances communication, and boosts productivity, particularly with CAD/CAE applications. **Official Response from Valeria Di Prisco:** > Hello Dimple, Thank you so much for your review and for your detailed feedback. We’re glad to hear that TeamViewer provides secure, seamless access to your high‑performance engineering systems and supports smooth use of CAD/CAE applications. It’s great to know that real‑time screen sharing, easy setup, and reliable performance are enhancing collaboration, productivity, and coordination across locations. We appreciate your trust in TeamViewer for your engineering workflows. We also appreciate you highlighting the challenges you’ve experienced, especially when working with heavy CAD models and experiencing some network latency. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer We hope these tips will be helpful for future connections. ### 39. Seamless Remote Access with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Mrinal S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I love how the interface is extremely user-friendly, which makes using TeamViewer a straightforward experience. The file transfer and data security features are particularly valuable to me because we deal with highly classified data, so being able to easily and securely transfer files is crucial. I find the remote access feature very smooth, especially since we're working with high computational software that requires remote access. Also, the initial setup and integration of TeamViewer felt very smooth and quick, and I really like the overall functionality it offers, which motivated us to switch to TeamViewer for remote access and internal file transfers. **What do you dislike about TeamViewer?** Although the platform is very user friendly, sometimes while taking remote access it does lag a bit due to connectivity issues. Also, if it can be integrated to work with CAD files and saving them to the server for using them in the future and also can be integrated as a PLM, it would be very helpful for the job. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access work computers remotely, solve software access issues, and ensure data security and file transfer, essential for handling classified information. **Official Response from Valeria Di Prisco:** > Hi Mrinal, Thank you for your thoughtful and detailed review. We’re delighted to hear that TeamViewer’s user‑friendly interface, smooth remote access, and quick setup have made a positive impact on your daily work. It’s especially great to know that our secure file transfer and data protection features support your need to handle highly classified information with confidence. Regarding the connectivity issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, a resetting of the devices and, if possible, resetting also the WiFi, could solve the issue. We hope these tips will help you in future connections. Have a nice day! Valeria/TeamViewer ### 40. Seamless Collaboration for CAD Teams with TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** RITIK RAJ S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I like the stability of TeamViewer when dealing with heavy CAD models like bumpers, headlight systems, and claddings all together during CAE analysis. Unlike other screen-sharing apps that tend to lag or freeze, TeamViewer handles the heavy graphics smoothly, allowing us to easily rotate, pan, and inspect the models without delays. It makes it easy to connect online and share screens with suppliers, which is great for maintaining high standards of discussion and solving complex CAD problems efficiently. **What do you dislike about TeamViewer?** The built-in file transfer feature could be improved as we are unable to send our CAD files. Also, version mismatch between supplier and our system causes some errors and due to this frequent disconnect happens. Sending a full CAD package directly through the app usually times out. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to bridge the communication gap with suppliers, making it easy to have live discussions and solve complex CAD problems more efficiently with screen sharing. **Official Response from Valeria Di Prisco:** > Hello Ritik, Thank you for your detailed and well-balanced feedback. It’s great to know that TeamViewer plays an important role in bridging communication gaps and supporting efficient problem-solving with your partners, and that TeamViewer’s stability and performance with complex CAD and CAE models help support your collaboration with suppliers and enable productive technical discussions. We also appreciate you highlighting the challenges you’ve experienced with file transfers and version compatibility. Handling large CAD packages can be demanding, and timeouts or disconnects are understandably disruptive. Your feedback about version mismatches and the limitations of the built-in file transfer is valuable and helps guide our ongoing improvements. Thank you for taking the time to share your experience. We truly value it. Best, Valeria/TeamViewer ### 41. A Reliable Remote Access Tool with Minor Connectivity Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Likhit Shyam M. | INR Loan Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I've been using TeamViewer for over 12 years to help family and friends by taking control of their systems to fix issues. It's easy to set up, secure, and works across devices like laptops and tablets. I love how it saves effort and avoids unnecessary back and forth, whether accessing my own system remotely or checking something for work. The file transfer feature is pretty handy for quickly moving something from one system to another, saving time. Remote control stands out as it lets me use a device from anywhere without being physically present. Switching to TeamViewer proved stable and fitting for our needs compared to the previous product. The initial setup was easy and convenient, with minimal time to get started using the ID and password. **What do you dislike about TeamViewer?** I find that performance on weaker Internet connections needs improvement. When the connection isn’t great, it can get laggy, with mouse movements feeling delayed and screen quality dropping significantly. It can also result in a blurry screen, screen freezes, and random disconnects. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for easy remote access, fixing devices, screen sharing, and file transfers. It saves effort and avoids unnecessary back and forth, especially when helping family or accessing my work system. **Official Response from Ying Qin:** > Hello Likhit, Reading your review really highlights how long-term users benefit from a tool that simply gets the job done, 12+ years says a lot! We’re glad TeamViewer continues to support you in helping others, whether it’s fixing issues, accessing systems remotely, or sharing files quickly and easily. It’s great to hear that the setup, cross-device access, and remote-control features have made things smooth and hassle-free for you over the years. We also understand your experience with performance on weaker connections. That kind of real-world feedback is incredibly valuable and helps us keep improving the experience where it matters most. Thanks again for sticking with TeamViewer and sharing your journey with us! Best, Ying/TeamViewer ### 42. Reliable Remote Access with Minor Performance Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Vasundhara Devi S. **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I like TeamViewer’s reliability and ease of remote access, which lets me quickly connect to my work system and run heavy CAD tools without lag, keeping my work uninterrupted. The screen sharing is also very useful for quick design discussions and issue resolution. Additionally, the initial setup is quite straightforward, with simple installation and quick remote system connectivity through ID and password access. **What do you dislike about TeamViewer?** While TeamViewer is very useful, it can sometimes have lag when handling heavy CAD models, and its performance depends a lot on internet stability. Occasional disconnections and corporate security restrictions can also interrupt smooth usage. Improving stability and performance for high-end applications would make it even better. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access to high-performance CAD/CAE systems, quick troubleshooting, reduced downtime, and real-time screen sharing. It lets me run heavy tools without hardware limits, speeding up design reviews and avoiding file transfer or version issues. **Official Response from Valeria Di Prisco:** > Hello Vasundhara, Thanks for sharing your detailed feedback. We’re glad to hear TeamViewer helps you reliably access high‑performance CAD/CAE systems and supports smooth collaboration through screen sharing and quick setup. We appreciate your comment on lag and stability with heavy CAD workloads; performance can be sensitive to network conditions, and improving this experience remains a key focus for us. Your insights help us continue enhancing stability and performance for demanding engineering use cases. However, when dealing with connection issues, please ensure that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue. Finally, your insights help us continue enhancing stability and performance for demanding engineering use cases. Best, Valeria/TeamViewer ### 43. Easy Admin Switching with Powerful Remote Tools and Real-Time Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep V. | Apple support specialist , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2026 **What do you like best about TeamViewer?** As a consultant, I’ve found it very easy to switch a user profile from a standard user to an admin account. I also appreciate the range of features available, especially remote reboot and remote connect, which are genuinely helpful in day-to-day support. Another feature I really like is being able to chat with the end user in real time while I’m using remote access. We really love having that option. **What do you dislike about TeamViewer?** I don’t really have any dislikes, unless you’re expecting absolutely no delays in end-user support. Overall, it’s a helpful tool for an engineer to have on hand, especially when dealing with stressful remote sessions. **What problems is TeamViewer solving and how is that benefiting you?** Major problems were solved, especially in situations where we don’t have any remote tool solution available. For example, when we take access during a Teams call, we can’t enter admin credentials to install the software because the password prompt blocks us. With TeamViewer, those session-related issues have been resolved successfully, and remote access works much more smoothly. **Official Response from Ying Qin:** > Hi Sandeep, Thank you for sharing your experience. We’re pleased to hear that TeamViewer’s admin access, remote reboot, real‑time chat, and overall stability support you effectively during demanding remote sessions. It’s great to know TeamViewer helps overcome limitations with admin prompts and remote access scenarios where other tools aren’t sufficient. Best, Ying/TeamViewer ### 44. Best for remote access and IT support **Rating:** 5.0/5.0 stars **Reviewed by:** jai g. | Web Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2022 **What do you like best about TeamViewer?** File transfer and remote connection are vey much good now. Also connection is good even with the slow internet. **What do you dislike about TeamViewer?** Everything works good for me. Happy with the current features. Only thing is they can consider the pricing for the license. **What problems is TeamViewer solving and how is that benefiting you?** Very much handy to solve the issues by working remotely with screen sharing options & also increase the productivity **Official Response from Ying Qin:** > Hi Jai, Thank you for your great review of TeamViewer! We're pleased to hear that you're enjoying reliable remote connections, smooth file transfers, and strong performance even in lower-bandwidth environments. It's great to know that TeamViewer helps you support users remotely while boosting productivity. We also appreciate your thoughts on licensing pricing and will take your feedback into consideration. Best, Ying/TeamViewer ### 45. Great for Remote Access, Needs Better Audio Functionality **Rating:** 3.0/5.0 stars **Reviewed by:** Angus S. | Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I like the ease of connectivity and screen sharing with TeamViewer. The connection delay is almost nonexistent, which is great. I also find it really helpful that I can presave my mobile device's connection details on my desktop. This feature saves me from having to waste time entering numbers and codes during meetings or presentations. The initial setup was very easy too, with a simple download, installation, and signing in with my login credentials. **What do you dislike about TeamViewer?** Audio and microphone sharing is poor. You used to be able to chat and talk through it when connecting to other people's PCs. For some reason, that performance seems to be poor quality or doesn't exist sometimes. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote connections to customer PCs and my mobile device. It solves controlling my mobile phone during meetings, and ease of connectivity and screen sharing saves time by presaving connection details. **Official Response from Valeria Di Prisco:** > Hello Angus, Thank you so much for your review and for sharing your experience. We’re pleased to hear that TeamViewer’s fast connectivity, seamless screen sharing, and the ability to pre‑save device details help you save time and run meetings more efficiently. It’s also great to know that the setup process was quick and straightforward. We appreciate your honest input regarding audio and microphone sharing. Your feedback has been noted and helps us continue improving communication performance across devices and use cases. Thank you again for taking the time to leave a review. Best, Valeria/TeamViewer ### 46. Reliable, Easy-to-Use Remote Access Tool with Room for Pricing Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind S. | Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** I’ve been using TeamViewer for managing remote support and day-to-day operations, and it’s made things much smoother. The connection is usually fast and stable, which is critical when you’re troubleshooting issues in real time. What I like most is how easy it is to use, even team members without much technical background can get started quickly. TeamViewer has been a reliable solution for remote access across teams and locations. It handles connections securely and works well across different devices, which is important in a fast-paced environment. The ease of use saves a lot of time in daily operations. I can quickly connect to a colleague’s system without needing complex setup, which helps resolve issues faster and keeps work moving without delays. The secure connection is very important because we often deal with sensitive company data, and knowing that the connection is encrypted gives confidence while accessing remote systems. These features help reduce downtime, improve team collaboration, and ensure smooth remote support across different locations. I often use TeamViewer alongside tools like Microsoft Teams and Excel, which helps streamline collaboration and reduces back-and-forth communication. The initial setup was very straightforward and quick, and the process of sharing IDs and passwords is simple, so we were able to connect and start using it almost immediately. **What do you dislike about TeamViewer?** One area that could be improved is the pricing, as it can be quite high, especially for smaller teams or individual users. Sometimes, connection performance can vary depending on network conditions, which may cause slight delays during remote sessions. Additionally, the interface could be made a bit more intuitive in some advanced settings, as new users might find certain features slightly difficult to navigate at first. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for managing remote support, it's easy to use, secure, and speeds up troubleshooting. It's reliable across devices and integrates well with other tools like Microsoft Teams, enhancing team collaboration. **Official Response from Valeria Di Prisco:** > Hello Arvind, Thank you for taking the time to share such a detailed review. We’re really glad to hear that TeamViewer has helped make your remote support and daily operations smoother, and that its ease of use, security, and cross‑device compatibility support your team’s collaboration across locations. It’s great to see how it integrates well into your workflow alongside tools like Microsoft Teams and Excel. We also appreciate your honest feedback regarding pricing, connection performance under certain network conditions, and the usability of some advanced settings. These insights are very valuable to us and are shared with our product teams as we continue to improve both the experience and accessibility for teams of all sizes. Thanks again for your thoughtful feedback and for trusting TeamViewer in your daily work! All the best, Valeria/TeamViewer ### 47. TeamViewer: Seamless Remote Support with Fast File Transfers and Unattended Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about TeamViewer?** TeamViewer is a lifesaver for remote IT support because it lets you jump into any device instantly without a messy setup. Its top features are seamless cross-platform control, lightning-fast file transfers, and secure unattended access to servers. It handles multi-monitor setups beautifully and stays smooth even on weaker connections. **What do you dislike about TeamViewer?** The biggest downsides are its prohibitive pricing and the free version constantly timing out due to false "commercial use" triggers. The interface also feels bloated now, and forcing both sides to have matching versions for a connection to work is a massive headache. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the headache of being miles away from a device you desperately need to access or fix. It benefits me by letting me securely log into my work computer or assist family members instantly, saving hours of stressful phone troubleshooting and travel time. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing such a detailed experience. We're pleased to hear that TeamViewer helps you access and support devices remotely with features such as unattended access, seamless cross-platform connectivity, fast file transfers, and reliable multi-monitor support. We also value your feedback about pricing, the user interface, and commercial use detection. We understand that these aspects can significantly impact the overall experience. If you're interested in learning more about commercial use detection, you can review the following article: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ If your personal use has been incorrectly flagged, you can quickly submit a reset request here: https://www.teamviewer.com/reset. Note: Be sure to include all IDs involved in the connections, including those from both the local and remote sides. For additional guidance on the current interface and available features, you may find our user guide helpful: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for taking the time to provide such thoughtful feedback. Best regards, Valeria/TeamViewer ### 48. Easy to Use on Desktop and also Mobile **Rating:** 5.0/5.0 stars **Reviewed by:** Bilal S. | Digital Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2021 **What do you like best about TeamViewer?** Share the screen from the web version of TeamViewer. DEX Hub gives a centralized in-product interface for browsing, filtering, and deploying **What do you dislike about TeamViewer?** Buyers flag expensive commercial licensing, aggressive policing of the free tier, and a complex cancellation process with a 28-day notice requirement. **Recommendations to others considering TeamViewer:** TeamViewer is an instant meeting, audio-video platform with meeting anywhere in the World. I will highly recommend to others use this Platform for instant discussions. **What problems is TeamViewer solving and how is that benefiting you?** Most of the time, I'm using One-Click Instant meetings, Video, and Audio meetings with clients. The highest Security is also the most important that Teamviewer Provide. **Official Response from Ying Qin:** > Hi Bilal, Thank you for your review and recommendation. We're pleased to hear that TeamViewer's AI capabilities, especially Session Insights, make your daily work easier and that features like audio-video forwarding contribute to productive meetings with clients around the world. We also appreciate your suggestions about improving performance on slower networks and streamlining the interface. Hearing directly from users helps us better understand the features that matter most. For tips and product information, we invite you to explore our Knowledge Base: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Ying/TeamViewer ### 49. My go-to software to access remote devices **Rating:** 4.5/5.0 stars **Reviewed by:** Craig P. **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** Out of all the remote desktop software I have used, TeamViewer has always been the easiest to use. It is fast and effective, and has a wide range of useful features. **What do you dislike about TeamViewer?** I haven’t come across any major downsides - it would be help to be able to fully control iOS devices but I know that this is not a limitation on TeamViewer’s side. **What problems is TeamViewer solving and how is that benefiting you?** I am able to remotely login and assist team members from all over the world. It benefits us as we can solve problems quickly and easily which enables our team to continue working and being productive. **Official Response from Ying Qin:** > Hi Craig, Thank you for your fantastic review. We're delighted to hear that TeamViewer has become your go-to solution for remote access and that you find it easy to use, fast, and effective. It's especially rewarding to know that TeamViewer helps you support team members around the world, enabling issues to be resolved quickly and helping your teams stay productive. We also appreciate your feedback regarding iOS device control. Best, Ying/TeamViewer ### 50. Reliable, Secure Remote Support Across Devices **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam P. | Laravel Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about TeamViewer?** I like best about Teamviewer is its reliability and security. The connection is stable, even for long sessions, And it works well across different devices and operating system. It's especially useful for remote troubleshooting and support, where quick and secure access is important. **What do you dislike about TeamViewer?** One area that could be improved is that the interface and feature set can feel a bit heavy for very simple or quick tasks. However this comes from how powerful and feature rich the tool is which is a big advantage for professional and enterprise use **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer solves the problem of securely accessing and supporting remote systems without being physically present. It helps reduce downtime speeds up troubleshooting and makes it easier to assist users across different locations For me this means faster issue resolution better productivity and reliable remote collaboration. **Official Response from Valeria Di Prisco:** > Hello Shivam, Thank you so much for taking the time to share your detailed feedback! We’re really glad to hear that you find TeamViewer reliable and secure for your long remote sessions. It’s great to know that the stable connections and cross‑platform compatibility help you troubleshoot and support devices efficiently. Regarding your comment about the new interface, we understand that adapting to changes, especially in technology, can be disappointing when it's supposed to make things easier. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. 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[Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,227 reviews)