--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4154 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4154 scale: '5' date_modified: '2026-08-14' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,154 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (517 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (276 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (137 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Easy-to-Use Remote Access Solution with Reliable Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin . | Senior Research Scientist-I, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TeamViewer?** I like how easy it is to connect to remote devices from anywhere. The connection is usually stable, file transfer is simple, and the interface feels more organized than before. It has made remote support and collaboration much more convenient. **What do you dislike about TeamViewer?** TeamViewer works well most of the time, but occasional connection drops or slight lag can happen on slower internet connections. The licensing is also a bit expensive for small businesses. Improving connection stability and making pricing more flexible would make it even better. **What problems is TeamViewer solving and how is that benefiting you?** I use this software If I need help resolving technical issues on my laptop or If I want to share my screen with others for discussion or presentation. If I want to join or conduct virtual meetings, then I use this software. **Official Response from Ying Qin:** > Hi Sachin, We are really pleased to know you have chosen TeamViewer for your remote access solution and we appreciate your recommendation!! Thank you for trusting TeamViewer as a powerful tool for helping you. Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer ### 2. Team Viewer Review **Rating:** 4.5/5.0 stars **Reviewed by:** Divyesh C. | Manager of Application Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about TeamViewer?** It basically allows the seamless access to the system to which the authorization is provided. This application is used mostly with the clients to look at their system and its issues and resolve it on priority by taking their system access. It reduces the time to resolve the issues and meet the TAT. The application is accessible from any place makes it easier to respond to the clients request and improve the customer experience. **What do you dislike about TeamViewer?** At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system. **What problems is TeamViewer solving and how is that benefiting you?** It's solving the problem of resolving issues by sitting in one place. Sharing screen and control allows looking at the issue details at a faster rate. **Official Response from Ying Qin:** > Hi Divyesh, Thanks for choosing TeamViewer and liking TeamViewer! TeamViewer always puts Security and Privacy as the top priorities to ensure a satisfactory experience for all TeamViewer users. We are also happy to hear that TeamViewer is a user-friendly remote access solution and screen-sharing tool! At the same time, we strongly encourage you to join TeamViewer Community (https://community.teamviewer.com) for any troubleshooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer ### 3. Reliable Remote Access with Ease and Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Kunal T. | Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about TeamViewer?** I really like TeamViewer's ease of use and reliability. The setup process is straightforward, allowing for quick start of remote sessions without complex configurations. Its stable connection quality is impressive, even on average internet connections. I appreciate the secure remote access it offers, which gives me confidence when connecting to sensitive systems. The built-in file transfer feature is a big plus, eliminating the need for third party tools, and the session management is well integrated, making it a dependable tool for day to day remote support and system access. These features help me start support sessions quickly, even with non technical users, and secure connections ensure troubleshooting can be completed without frequent interruptions. The tool has helped reduce setup time and improved my productivity by allowing me to provide quick assistance without requiring a lot of technical setup. **What do you dislike about TeamViewer?** One area that could be improved is pricing, especially for individual users or small teams, as the cost can feel high compared to some alternatives. Licensing rules can also be a bit restrictive and sessions may occasionally be flagged incorrectly which can interrupt workflows. Additionally, performance can vary on very low bandwidth connections, where lag or reduced responsiveness becomes noticeable. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote technical support and system access, solving the problem of providing immediate access without complex setup. It enables realtime troubleshooting, reduces downtime, and ensures consistent access from any location, enhancing productivity and minimizing delays. **Official Response from Valeria Di Prisco:** > Hello Kunal, Thank you for your review and for sharing such an honest and complete review. It’s great to hear how much TeamViewer supports your daily tasks, from secure remote access to quick and reliable sessions, even with non‑technical users. If you encounter slow connection issues, we recommend checking that both sides of the connection are running the latest version of TeamViewer, available on our official website. If everything is up to date, try restarting both devices and, if possible, rebooting the Wi‑Fi router, as this can often help restore a stable connection. Regarding your comment on pricing and licensing, it is valid and appreciated. Feedback like yours helps us identify areas for improvement to meet our users' needs better. All the best, Valeria/TeamViewer ### 4. Essential for Global Collaboration and Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mukesh R. | Marketing Team, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about TeamViewer?** TeamViewer is a platform which works like anydesk. It help us in sharing screens and contents with our clients and employees working all over the world. This is the platform also enable us to get access to the devices along with screens of our newly hired teams that needs training and our clients that needs support during the service booking. **What do you dislike about TeamViewer?** The main challenge that I faced while working on TeamViewer is that the software starts lagging when there is weak internet connection so if you want to work on it regularly then always try to access it from a strong internet availability area and go for its premium plan because free plan is has very limited features **What problems is TeamViewer solving and how is that benefiting you?** We use TeamViewer to do the troubleshooting of IT based issues for our staffs working in remote area of our country as there are certain issues that needs to be check out by professionals and can be rectified with the help of screen sharing also providing demos to new clients with the help of TeamViewer is easy as it's user interface is simple. **Official Response from Ying Qin:** > Hello Mukesh, Thank you for taking the time to share such a detailed review. It’s clear that TeamViewer plays an important role in how your organization collaborates and supports people across different locations. Being able to share screens, guide new team members through training, and assist clients during service bookings — all from anywhere — is exactly the kind of global flexibility TeamViewer is built to provide. Your point about performance on weak internet connections is completely understandable. Remote tools rely heavily on network stability, and your feedback underscores the importance of connection quality for a seamless experience. Noting the limitations of the free plan is also helpful input. It’s great to hear that TeamViewer helps your team troubleshoot IT issues in remote areas and makes client demos easier thanks to its straightforward interface. That kind of accessibility and reach enables teams to stay connected and productive, no matter where they are. We appreciate you sharing your insights and experience with TeamViewer! Best, Ying/TeamViewer ### 5. Best Remote desktop application : Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Mahak K. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about TeamViewer?** Performance on low bandwidth connection has been improved, and works across multiple OS: windows, mac, IOS, Android, linux **What do you dislike about TeamViewer?** Sometimes it lags a but while screen sharing, that thing can be improved. **What problems is TeamViewer solving and how is that benefiting you?** It has helped me to connect to other remote desktops for supporting team mates. It has also helped me to share files that have a bigger size and can't be shared through other platforms **Official Response from Ying Qin:** > Hi Mahak, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear that TeamViewer is a user-friendly remote access solution! Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer ### 6. Reliable and Efficient Remote Support Solution **Rating:** 5.0/5.0 stars **Reviewed by:** ISSAOUI B. | IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about TeamViewer?** TeamViewer is extremely reliable for remote support and desktop access. It allows me to quickly connect to devices anywhere in the world, making troubleshooting and maintenance fast and efficient. Its cross-platform support and security features are excellent, and the interface is intuitive for both administrators and end users. **What do you dislike about TeamViewer?** Licensing costs can be high for larger teams or enterprise usage, and sometimes connection speeds are affected by low bandwidth or network restrictions. Additionally, advanced features may require extra configuration, which can be confusing for new users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide fast, secure remote support to employees and clients without needing to be physically present. It reduces downtime, accelerates troubleshooting, and allows IT teams to manage devices across multiple locations efficiently. Overall, it improves productivity and reduces operational delays. **Official Response from Valeria Di Prisco:** > Hello Issaoui, Thanks for sharing such a detailed review! We’re glad to hear that you value one of TeamViewer’s core strengths: its fast, secure, and reliable remote access from anywhere in the world. Being able to connect instantly—across any platform—significantly streamlines troubleshooting and support. The strong security and end‑to‑end encryption are huge wins—especially when you're handling sensitive data or supporting teams across multiple locations. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information so that you can help and share with new users: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 7. Seamless Screen Sharing, Ideal for Remote Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bahadur M. | Designing Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer to share screens, which makes it easy to communicate with both my clients and business employees. I appreciate how it supports team collaboration and customer communication globally without needing phone calls. I also like the user interface because it's really simple to work on and can be easily scaled with new users. Most of our employees work remotely and provide services in rural areas, and whenever they encounter challenges, TeamViewer helps us explain technicalities effectively. The initial setup was straightforward, which was a big plus. **What do you dislike about TeamViewer?** The major challenge I face while using TeamViewer is the requirement for strong internet connectivity. Without 5G or Wi-Fi, this platform isn't useful. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for team collaborations and to communicate with customers globally without phone calls. It allows me to share screens across multiple devices, facilitating easy communication and explanation of technicalities. **Official Response from Valeria Di Prisco:** > Hello Bahadur, Thank you for your review. We´re happy to read that TeamViewer supports effective collaboration with colleagues and customers worldwide without the need for phone calls. The cross‑device screen‑sharing functionality is particularly valuable, as it enables you to give clear demonstrations and simplifies the explanation of technical details. Regarding your comment about the internet connectivity. We recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help in your future connections. Valeria/TeamViewer ### 8. Convenient Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Siva S. | Lead Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about TeamViewer?** I like the recent AI-powered features, which help make remote support and troubleshooting faster and easier. The overall user experience also feels more convenient. **What do you dislike about TeamViewer?** TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users. **What problems is TeamViewer solving and how is that benefiting you?** Team viewer helps to communicate complaint and top Level management committee with Online mode **Official Response from Ying Qin:** > Hi Siva, Thank you for sharing your experience with TeamViewer. We are delighted to hear that our AI-powered features are helping make remote support and troubleshooting faster and more efficient. It is especially rewarding to know that these innovations are contributing to a more convenient overall user experience and supporting your online communication needs. We also appreciate your feedback regarding long-session performance and interface simplicity. Insights like yours help us continue refining TeamViewer to make remote connectivity even more seamless for users of all experience levels. Thank you for choosing TeamViewer. Best, Ying/TeamViewer ### 9. Lifesaver for fast remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Goutam P. | Android developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about TeamViewer?** TeamViewer is easy to set up and requires no complex configuration, which makes getting started quick and simple. Its smooth integration with different devices and operating systems allows me to switch between desktop and mobile platforms without any hassle. I use it frequently and I also appreciate its reliability for my daily support tasks, as it consistently remains stable and dependable. **What do you dislike about TeamViewer?** Customer support can sometimes be slow, particularly when I have urgent questions about licensing or connectivity. Additionally, integration with some enterprise tools seems limited, which occasionally forces me to find workarounds. Nevertheless, the straightforward implementation process and consistent reliability continue to make this a valuable tool. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy for me to access my work computer from home, provide quick remote support to clients, and even help family with small tech issues without being there in person. It saves a lot of travel time, reduces downtime, and keeps me productive when working remotely. **Official Response from Valeria Di Prisco:** > Hello Goutam, Thank you for your rating and for sharing your thoughtful feedback! We're really glad to hear that TeamViewer’s ease of setup, cross-platform compatibility, and reliability have positively impacted your daily support tasks, keeping you productive and connected! We also appreciate your honesty regarding the areas where we can improve. Thank you again for your support. All the best, Valeria/TeamViewer ### 10. Reliable and Easy-to-Use Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access and support extremely simple and secure. The connection is reliable, fast, and works across different devices without much configuration. It saves us time and effort by allowing us to troubleshoot or access systems from anywhere. The interface is very user-friendly, and the ability to share screens or transfer files smoothly adds great convenience. **What do you dislike about TeamViewer?** Sometimes the connection speed depends heavily on internet stability, which can slow down the session. The licensing plans could also be more flexible for smaller teams. A more detailed session reporting option would be useful for tracking remote activities. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to resolve customer issues quickly without needing to be physically present at the property or client’s location. It helps us connect remotely, check configurations, and provide step-by-step assistance in real time. This reduces response time, minimizes downtime for customers, and saves travel costs. The biggest benefit is efficiency — we can support multiple clients in different regions within minutes, which improves customer satisfaction and overall productivity. **Official Response from Valeria Di Prisco:** > Hello Sahil, Thank you for your review and for sharing your experience with us. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 11. Essential for Remote Access, Needs Connectivity Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about TeamViewer?** I love that TeamViewer remembers the devices I’ve connected to before, so I don’t have to reconnect over and over. It also means I don’t need to request a new code each time I want to connect again. **What do you dislike about TeamViewer?** The connection sometimes drops, which can be really frustrating. Overall, the Pro version is great, but the free version isn’t nearly as good, and the mobile app could definitely be improved. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and tech support, especially when I’m working from home. It lets me connect to my office device from my laptop and guide others through tasks, so I can help and demonstrate what to do without needing to be there in person. **Official Response from Valeria Di Prisco:** > Hello Vaibhav, Thank you so much for sharing your experience with TeamViewer! We're really glad to hear that the ability to remember previously connected devices makes your workflow smoother. Not having to reconnect or request new codes each time is exactly the kind of convenience TeamViewer aims to provide for everyday remote access. A stable and seamless connection is crucial, especially when you're supporting others remotely. So, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 12. Seamless Cross-Platform Remote Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola B. | Junior Penetration tester, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility. It's very easy to connect from a Mac to a Windows PC with almost no lag. The unattended access feature works perfectly too, allowing me to restart a remote computer and reconnect automatically without entering the password again. The initial setup was straightforward; I just ran the installer and was ready to use it in less than 5 minutes. TeamViewer eliminates travel time for me, enabling me to fix software issues on client computers remotely and transfer files instantly. **What do you dislike about TeamViewer?** The licensing fees are quite high for freelancers. Also sometimes the resolution doesn't scale correctly when connecting to a 4K monitor. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote IT support, eliminating travel time, and it allows me to fix software issues remotely while accessing my workstation from anywhere. **Official Response from Valeria Di Prisco:** > Hello Nikola, Thank you so much for your rating. It’s great to hear how well TeamViewer is working for you! The cross‑platform compatibility between Mac and Windows is one of the features many users appreciate, and it’s wonderful to see it supporting your workflow effectively. We’re also glad to hear that unattended access has been such a reliable tool for you, allowing you to restart remote machines and reconnect, eliminating travel time. We value your concern regarding the price of our licenses, especially for freelancers, and we assure you that your comment will reach the right team. Have a nice day! Valeria/TeamViewer ### 13. Reliable Remote Access with Minor Connectivity Flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Ashis D. | Senior engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I use TeamViewer to access other computers remotely for support work. I like that it connects quickly and lets me control another computer smoothly, which saves time. I also like that file transfer is easy, and screen sharing helps explain things clearly. **What do you dislike about TeamViewer?** Sometimes the connection becomes slow when the internet is weak, and the session may lag or disconnect. TeamViewer could be better if it handled low-speed internet more smoothly and kept the session stable, even when the connection is weak. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access other computers remotely for support work, solving issues from anywhere without being physically present. **Official Response from Ying Qin:** > Hi Ashis, Thank you for sharing your experience. It’s great to hear that TeamViewer’s fast connections, smooth remote control, and easy file transfer are helping you work more efficiently and explain solutions clearly through screen sharing. Those strengths are exactly what the platform is designed to deliver for support workflows. Your point about performance on weak internet connections is appreciated. Network stability can significantly impact remote sessions, and feedback like yours helps highlight areas where the experience can continue to improve. We’re glad TeamViewer is enabling you to resolve issues from anywhere and support others without needing to be on‑site. Best, Ying/TeamViewer ### 14. Fast, Efficient Remote Support Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Öner C. | System, Network And Cybersecurity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about TeamViewer?** I use TeamViewer so that helpdesk staff can provide fast support to users in a large, corporate, and complex organizational structure. By providing fast support through remote access, it saved time and reduced costs. The feature I like most in TeamViewer is its integration with Microsoft Intune and the ability to create remote access policies and assign these policies to computers, allowing me to provide secure access. The installation was quite easy. Since we use the Intune integration, I deploy the application through Intune and it is automatically installed on the computers. I give it a score of 9 and would definitely recommend it. **What do you dislike about TeamViewer?** Sometimes the services can go down, and computers may not appear in my portal through the Intune integration. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to provide fast support remotely, saving time and reducing costs in a large corporate structure. **Official Response from Ying Qin:** > Hi Oner, Thank you for sharing your experience. It’s great to hear how well TeamViewer supports your helpdesk operations, especially in a large and complex corporate environment. The combination of fast remote access, reduced support costs, and seamless integration with Microsoft Intune is exactly what many enterprise teams rely on, and it’s encouraging to know that the automated deployment and secure access policies are working smoothly for you. Your note about occasional service interruptions and devices not appearing through the Intune integration is valuable feedback. Insights like this help highlight where reliability and visibility can continue to improve. We’re glad TeamViewer is helping your team deliver quick, efficient support across your organization. Best, Ying/TeamViewer ### 15. Timely Remote Support That Keeps Our Work Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Hisayoshi G. | Head of Aisa customer value organization, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about TeamViewer?** We work remotely, and our IT team is located overseas. So whenever I have any issues or challenges with PC/software settings, they support me remotely in a very timely manner, which helps my daily work run very smoothly. **What do you dislike about TeamViewer?** I don’t have much to say overall, but sometimes I can’t connect because of network issues. That said, I don’t think this is caused by Teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** As I mentioned before, since I work fully remote, I have multiple things that need to be handled and I don’t have time for extra steps. TeamViewer provides very high value for me by allowing IT people to remotely control my PC, quickly investigate issues, and resolve them. **Official Response from Valeria Di Prisco:** > Hello Hisayoshi, Great review, thank you! It’s awesome to hear how much TeamViewer supports your remote workflow. One of TeamViewer's biggest strengths is exactly what you described: fast, secure, and reliable remote access that enables IT teams to troubleshoot and resolve issues in real time. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 16. Brief review of the Team Viewer Software **Rating:** 4.0/5.0 stars **Reviewed by:** Hassan A. | Relationship Manager Corporate Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about TeamViewer?** It is one of the leading remote access support software provides a variety of features. It is easy to install and set up. It has a user-friendly interface. One of the great features of the software is that it has the ability for cross-platform connectivity. With TeamViewer, you can connect from PC to MAC or from mobile to mobile. It provides great security features like end-to-end encryption, 2FA, and brute force protection. It makes it easy to transfer files between the devices. It also provides a built-in chat feature, which is also very good for communicating between the remote systems. **What do you dislike about TeamViewer?** The cost of the licensed version is on the higher side. It also faces some performance issues while using it with slower internet connections. One other disadvantage is of its high usage of CPU and RAM, which eventually slows down the system. **What problems is TeamViewer solving and how is that benefiting you?** It helps me to conenct with the remote servers/ system where I can log in and do my work remotely. **Official Response from Valeria Di Prisco:** > Hello Hassan, Thank you so much for your positive review. We´re happy to read how you enjoy the variety of features, including our security features such as end-to-end encryption, 2FA, and brute force protection. However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 17. Accessing my main workstation remotely changed how I work **Rating:** 4.0/5.0 stars **Reviewed by:** Jerome W. | Solution Architect, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about TeamViewer?** I really like TeamViewer as it enables me to use the power of my studio workstation when I am not present in the office. It implies that I can directly edit gigantic design files on my primary computer on a light laptop in a program such as After Effects. The simple ability to move certain project resources in and out of my desktop and the computer of a client also avoids the versioning headaches that are unnecessary. It is also incredibly directive to show a new freelance editor his/her specific software setup. **What do you dislike about TeamViewer?** Locating some of the remote session controls, such as scaling options, is at times a treasure hunt in the interface. I also had some stable connections that went dead in the middle and this is frustrating when having a design review, which is focused. An issue that has been a persistent microaggression has been getting the exact pressure settings of my tablet to work with the remote connection. **What problems is TeamViewer solving and how is that benefiting you?** Before using TeamViewer, to transmit large and complex design project files to distant clients, it was common to upload giant archives with cloud services and this was always slow and versioning a nightmare. It also occurred to me that I would need to thoroughly synchronize certain fonts and software versions to my laptop in case of working at home. My work space anywhere now is pretty much my studio computer on steroids. This will imply that clients can physically track my lead on their screen, or I can directly enter the special project folder arrangement of the client. It has streamlined our group work procedure to a lot more fluid and less technical meltdown. **Official Response from Valeria Di Prisco:** > Hello Jerome, Thank you so much for sharing your detailed experience with us. However, we are sorry to hear that you had difficulty finding features in our new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Likewise, when experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. All the best! Valeria/TeamViewer ### 18. TeamViewer user freandly **Rating:** 5.0/5.0 stars **Reviewed by:** Naved S. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** TeamViewer provides a seamless and secure way to remotely access and troubleshoot systems from anywhere. **What do you dislike about TeamViewer?** Occasionally, the connection can lag during large file transfers or when network stability is low. The licensing structure can also be a bit expensive for small teams or occasional users. Additionally, automatic updates sometimes interrupt ongoing sessions and require reinstallation or reconfiguration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide seamless remote IT support and system maintenance across multiple locations. It allows quick troubleshooting, software installation, and system configuration without needing physical access to devices. This has significantly reduced downtime, improved response time, and increased overall productivity. The secure remote access also helps in managing offsite users and resolving technical issues efficiently. **Official Response from Valeria Di Prisco:** > Hello Naved, Thank you so much for your positive review. It’s great to read how TeamViewer is helping your IT team deliver fast and secure support without needing physical access to devices, reducing downtime, improving response time, and increasing your team productivity. However, when dealing with connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Wishing you all the best, Valeria/TeamViewer ### 19. TeamViewer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jaya prakash P. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about TeamViewer?** Teamviewer is very useful to connect to my friends and clients remotely and control their device from a remote location. It is very easy to setup, you just have to share your unique id and password. I use it once a week. **What do you dislike about TeamViewer?** Although it is free for limited period, the cost is very high and the performance is also not good when the connection is bad/slow. And the free version has many limitations. **What problems is TeamViewer solving and how is that benefiting you?** So me and my client live at very different places and they are far away. So to discuss about a project or resolve any issues it is very frustrating to meet in-person everytime as we have to a lot of travelling. Teamviewer helps us to connect remotely and discuss remotely. **Official Response from Valeria Di Prisco:** > Hello Jaya, Happy to hear that TeamViewer helps you with your remote connections with friends and family, even if you experienced some slowness in the connection In cases like yours, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, your feedback about the free version limitations is very important to us, and we will ensure that it reaches the right team. Have a nice day! Valeria/TeamViewer ### 20. Primary Remote Access Tool for Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jefferson F. | Estagiário de TI, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** At Visagio, what I like most about TeamViewer is its reliability and ease of use for remote access and technical support. It allows our IT and project teams to connect securely to client and internal systems from anywhere, without complex setup. The connection is stable, even on lower bandwidth networks, and the interface is intuitive enough for both technical and non-technical users. Features like file transfer, multi-session management, and unattended access make daily operations smoother and save valuable time when providing remote assistance. **What do you dislike about TeamViewer?** TeamViewer is a powerful and reliable tool, but occasionally the performance can be affected on very low bandwidth connections, which may slow down remote sessions. Additionally, some advanced features, such as mass deployment or custom branding, require higher-tier plans, which can increase costs for larger teams. Despite these minor limitations, the platform remains highly effective for daily remote support and collaboration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us at Visagio provide secure and efficient remote support for both internal systems and client environments. It eliminates the need for on-site visits, saving significant time and travel costs. The platform allows our IT and project teams to troubleshoot issues, transfer files, and manage multiple sessions simultaneously, ensuring business continuity and minimizing downtime. Overall, it improves operational efficiency, enables fast problem resolution, and allows our team to focus on strategic initiatives rather than routine technical tasks. **Official Response from Valeria Di Prisco:** > Hello Jefferson, Thank you very much for your review and for sharing your experience using our remote-control solution. We are delighted to see how TeamViewer is supporting Visagio´s operations by contributing to both efficiency and cost savings by enabling secure remote access. Minimizing downtime and allowing teams to focus on strategic tasks. We take the opportunity to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 21. ONE OF THE MOST USEFUL SOFTWERE FOR REMOTE ACCESS CONTROL AND IT SUPPORT **Rating:** 4.5/5.0 stars **Reviewed by:** RAHIL V. | administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about TeamViewer?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support **What do you dislike about TeamViewer?** sometime it is facing disconnecting issue while doing work due to network up down connectivity **What problems is TeamViewer solving and how is that benefiting you?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support, most of time we are facing issue in our pc which required it suppport. by this software we can easily solve our problem by screen sharing **Official Response from Valeria Di Prisco:** > Hello Rahil, Thanks for taking the time to review us. Regarding your comment about the occasional disconnects, we understand your disappointment. Network stability can impact performance. However, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 22. Reliable Remote Access with a Few Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access incredibly simple and efficient. I appreciate how quickly I can connect to devices without complicated setup, and the performance is usually smooth with minimal lag. The platform is user-friendly, supports cross-platform connections, and offers valuable features like file transfer, remote printing, and multi-monitor support. It’s a real time-saver when providing support or managing systems remotely. **What do you dislike about TeamViewer?** The main drawback is the cost, it can be quite high for small teams or individuals. Additionally, sometimes the software mistakenly flags non-commercial users as commercial, which disrupts the experience. The connection speed can also fluctuate depending on the network, and the interface, while functional, feels a bit dated compared to newer remote tools. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me access and manage remote devices seamlessly, which is especially useful when working with colleagues or clients in different locations. It eliminates the need for physical presence, saving both time and travel costs. I can troubleshoot issues, share files securely, and even walk someone through tasks in real time, all without being on-site. This has improved productivity, reduced downtime, and made collaboration much more convenient. ### 23. Well-known tool, but with usability and stability concerns **Rating:** 1.5/5.0 stars **Reviewed by:** イコカ . | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about TeamViewer?** TeamViewer is widely recognized and commonly used, which makes it easier to explain how to use it to others. Many users are already familiar with the software, reducing the need for training and support during setup. **What do you dislike about TeamViewer?** There are times when the connection is unstable or difficult to establish, which affects usability. Frequent UI changes also make the interface harder to navigate, especially for long-term users. Additionally, it's common to be logged out and asked to re-authenticate when trying to use it, which can be disruptive. Compared to alternative solutions, the cost is relatively high. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of providing remote access and support across geographical distances. It allows users to access and control devices from anywhere, eliminating the need for on-site visits and reducing response times and travel costs. This is especially helpful for IT support and help desk operations, as it enables technicians to view and troubleshoot user issues directly. TeamViewer is widely used in organizations with multiple locations or remote work environments, making it a valuable tool for efficient and timely support. **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 24. TeamViewer Saves time with Hassle-Free Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh S. | IT Security Specialist - IAM, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about TeamViewer?** I like how quick and easy it is to connect to another devices, even across long distance. The connection is stable, the interface is user-friendly, and i don't need much setup to start helping someone remotely. It saves a lot of time when troubleshooting issues or giving support. **What do you dislike about TeamViewer?** The pricing can be bit high for occasional use, and sometimes time connection takes a few tries to stabilize. Also, it occasionally flags non-commercial use incorrectly, which can be frustrating. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to success and control devices remotely, which is a big help when providing support or managing systems form different locations. It saves me form having to travel or walk someones through and issues over the phone-I can just jump in and fix it directly. **Official Response from Valeria Di Prisco:** > Hello Ramesh, Thank you for taking the time to review us and sharing your experience. Regarding the commercial use flag, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 25. TeamViewer: Powerful remote access at your service **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant T. | Senior Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about TeamViewer?** It offers simple and user friendly interface to navigate Available across OS platforms like windows, iOS, Linux,MacOS , Android etc. High speed remote access with minimal latency It offers rich set of features like desktop sharing, file sharing, sessions recording etc. High security and data privecy **What do you dislike about TeamViewer?** The connectivity depend of the network connection of the users It can use high computing CPU/RAM for large file transfers It doesn't support, view or control remote camara access through build in webcam of laptops **What problems is TeamViewer solving and how is that benefiting you?** It reduces need for on-site visits for IT support and minimizes downtime due to effective routine remote system management. This leads to reduced operational costs for the company. Secondly. the platform is secured enough to be adopted by all organizations **Official Response from Valeria Di Prisco:** > Hello Nishant, Thank you for sharing your experience with us and for the positive support. Happy to hear that TeamViewer helps you with your IT support activities, especially saving you time on transfers. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 26. TeamViewer: A Complete Remote Work Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Srivathsav M. | Senior IT Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about TeamViewer?** The best is that, it does not require any complicated setup for remote sessions, and also feels smooth as the connections load faster and is compatible with Windows, Mac and Linux, Android and iPhone platforms. **What do you dislike about TeamViewer?** The free version is limited and kicks me out after particular period of time. The pricing also feels a big high. Sometimes, sessions get cancelled or logged out suddenly which is a drawback. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer fix a device when we are physically not present near it, which saves a huge amount of time and effort.It also solves cross platform connection issues by letting us connect between Mac, windows , linux , android etc.. **Official Response from Valeria Di Prisco:** > Hello Srivathsav, Thanks for sharing your feedback! We’re happy to hear that TeamViewer’s easy setup, fast connections, and cross-platform compatibility make remote sessions smooth for you. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback about the price is valuable to us, as at TeamViewer, we strive to improve not only our product but also the offers we provide to our users. Best regards, Valeria/TeamViewer ### 27. No more delays during onboarding! **Rating:** 4.5/5.0 stars **Reviewed by:** Raphael A. | Senior Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TeamViewer?** One thing I really enjoy about TeamViewer is its speed when I need to access another person’s computer. I am part of remote teams and rely on TeamViewer nearly every day to help fix their machines without having to talk things through in chat. Since it does not cause problems with our security software, I never find it difficult to get into someone’s computer. So, we spend much less time going over small computer issues again and again. **What do you dislike about TeamViewer?** What I don’t like about TeamViewer is that it sometimes requires machines to be on the same version. As soon as I’m using a newer version and the other person has an older one, we can’t start a session. There have been times when I needed to cancel my support calls as a result. When this occurs suddenly during my busiest times, it can completely mess up my schedule. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has greatly helped us reduce the number of work interruptions. At one point, we lost a lot of time just because we were waiting for someone to come to a workstation for fast fixes. These days, I am able to log in at once and finish the job in a matter of minutes. That quick response has made peak times much easier to get through when pressure is high and time is limited. Having it is making our work as a group go more smoothly. **Official Response from Valeria Di Prisco:** > Hi Raphael, Thank you for your review and for sharing your experience with us. Happy to hear that TeamViewer helps you with your onboarding sessions. Regarding the necessary software update, we understand your point. However, in September 2024, the migration of free users to the latest version of TeamViewer was announced in our community. For details, please click on the following link: https://community.teamviewer.com/English/discussion/136920/get-started-with-teamviewer-remote#latest Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 28. Very Reliable, with Powerful Client Lockout and Black Screen **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas F. | Tech Services Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about TeamViewer?** Generally, very reliable and the ability to lock out client and show black screen. **What do you dislike about TeamViewer?** Our integration with Filewave is sometimes unreliable. **What problems is TeamViewer solving and how is that benefiting you?** Remote management and support of endpoints **Official Response from Ying Qin:** > Hi Thomas, Thanks for sharing your experience. It’s great to hear that TeamViewer’s reliability and feature, the black‑screen mode, is working well for you — it is designed to give technicians full control while keeping sessions secure and private. TeamViewer’s ability to manage and support endpoints remotely is exactly where it delivers the most value, giving you fast, secure access to devices without being on‑site. Best, Ying/TeamViewer ### 29. Makes support of remote clients a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 12, 2026 **What do you like best about TeamViewer?** My customers like the fact that I can solve their problems for them and get them up and running using my software **What do you dislike about TeamViewer?** The occasional failure to connect. It sometimes flashes quickly to "Authenticating" and then goes back to "Connecting" and never does. **What problems is TeamViewer solving and how is that benefiting you?** It makes it feasible to solve difficult problems my customers sometimes cause.... **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We’re really glad to hear that TeamViewer helps you support your customers quickly and effectively, especially when you need to get them back up and running with your software. Regarding the occasional connection issue you mentioned, it could be due to network instability on either end or outdated remote modules/applications. So, ensure that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 30. Benefits of TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh J. | Sr. US IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** It is Secure and cross platform remote to access any device like computers, laptops. it helps to support IT operation. it is useful for customer support. it is ease of use and implementation. so many people / companies utilize the Teamviewer. **What do you dislike about TeamViewer?** TeamViewer includes high cost and prices. it has performance issues due to connectivity problems. Frequent updates are often disruptive. Free users may also face limitations. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer can solve all users and employee problems. if any employee has issue in his systems (computes, laptops). he can give the access of his systems to TeamViewer admin. TeamViewer admin can solve his systems problems remotely. users do not need to go outside to solve the problems. **Official Response from Valeria Di Prisco:** > Hi Rakesh, Thank you for sharing your experience! It's great to hear how TeamViewer supports your IT operations and customer service with its secure and cross-platform access. Regarding the slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 31. I really appreciate being able to call support and get my issue taken care of. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** December 11, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it is to connect remotely and resolve issues quickly. The interface is intuitive, and the connection quality is consistently reliable. **What do you dislike about TeamViewer?** There’s not much I dislike, but the occasional pop-ups and connection delays can be inconvenient. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows remote management, diagnostics, and file transfers, making it easier to support distributed teams and maintain systems without physical access. This increases productivity and reduces travel costs. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thanks for sharing your experience! It’s great to hear how TeamViewer’s intuitive interface and reliable connection make remote troubleshooting so quick and easy. It´s nice to see how you've used features like secure remote access, file transfers, and network diagnostics to boost productivity and reduce travel costs. We appreciate your feedback on pop-ups, and to avoid them, please check the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/remote-control/out-of-session-features/in-product-marketing-messages/ Regarding delayed connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. We hope these tips will improve your experience. Best, Valeria/TeamViewer ### 32. I use it almost daily and it’s saved me so many hours of explaining things **Rating:** 4.0/5.0 stars **Reviewed by:** Cari T. | IT Help desk engineer, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about TeamViewer?** I really like TeamViewer for its rock solid reliability and ease of use, especially the core remote control function. It just connects effortlessly and lets me quickly jump onto someone's computer to lend a hand, like helping my colleagues troubleshoot their laptop. The file transfer feature is also super convenient. I can easily drag and drop needed documents between computers without fiddling with emails or cloud links. It makes providing remote support feel incredibly straightforward and dependable. **What do you dislike about TeamViewer?** The biggest drawback, in my opinion, is the cost for commercial or business use, it can become quite expensive quickly. While generally stable, occasionally connections can still be a bit flaky depending on network conditions. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer primarily solves the problem of needing physical presence to provide technical support or access a remote computer. Before using it, I'd often have to spend time traveling to location just to fix something simple. Now, I can simply have them provide the ID and password, connect instantly, see their screen, and resolve the issue remotely within minutes. This saves immense amounts of time, travel costs, and frustration for both parties involved. **Official Response from Valeria Di Prisco:** > Hello Carl, Thank you so much for your review and for sharing your experience with us. We're truly sorry to hear about the difficulties you've encountered with TeamViewer. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding prices, we suggest contacting our sales support team, who will be happy to discuss the licensing options according to your needs. You can find our local number here - https://www.teamviewer.com/en/global/contact-sales/ Best regards, Valeria/TeamViewer ### 33. The Best Remote Support Tool—Easy to Use and Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Kritik C. | Manager General, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** TeamViewer is the best software to remotely help clients, dial in to help site remotely. It is the best customer supporting software. Super easy to implement and best to use. And the best part is the new and updated version **What do you dislike about TeamViewer?** Login again in and out and no connecting to the remote sites is actually the biggest challenge of this software. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is a great help to help customers support remotely when you can't go there physically **Official Response from Valeria Di Prisco:** > Hello Kritik, Thank you for sharing your experience! We’re thrilled to hear that TeamViewer makes remote client support easy and that you enjoy our new UI. We appreciate your feedback on the login and connection challenge. Your input helps us improve. If you have any questions or concerns in the future, we invite you to visit our community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Valeria/TeamViewer ### 34. Best for Providing Remote Assistance Services **Rating:** 5.0/5.0 stars **Reviewed by:** Shivangini R. | Content Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about TeamViewer?** TeamViewer is the best choice for a tool when remote setup of any application is required, and that the assistance provided can be using laptop and the one who's reciving the assistance a mobile phone, in short, it is Device friendly. Another good thing about TeamViewer is that it's not too complicated but rather easy to navigate and use application so that even the non-technical users can use it without any trouble. **What do you dislike about TeamViewer?** Not much to dislike just that sometimes connections break while the other party has given access, but it's pretty steady when giving assistance while texting. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is the best option when giving screen access is required via different devices and operating systems, that is via laptop to mobile phone and vice-versa and also through windows to Android. **Official Response from Valeria Di Prisco:** > Hello Shivangini, Happy to hear that TeamViewer helps you with your remote support services. When experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 35. User-Friendly with Robust Remote Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about TeamViewer?** its very user friendly and have so many features which help the users to connect with the remote device. **What do you dislike about TeamViewer?** frequently session gets disconnected, so it gives bad impression. **What problems is TeamViewer solving and how is that benefiting you?** it helps me to connect remotely with my clients. so it saves my time and efforts to visit the client place. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your review of TeamViewer. We’re glad to hear that TeamViewer’s ease of use and features help you support your clients more efficiently. We’re sorry about the session disconnections you’ve experienced. Our team would be happy to help look into this so you can enjoy a more stable connection. If you’d like support, our Community at https://community.teamviewer.com/ is always available to assist. We appreciate your feedback and hope to keep improving your experience. Best, Ying/TeamViewer ### 36. Anywhere Anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Donavan D. | Training Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about TeamViewer?** I love the fact that you can remotely access staff laptops from anywhere in the world to help troubleshoot any issues. **What do you dislike about TeamViewer?** I feel like we need to be able to have 1 single ID at all times and just not share it with anyone. instead of different IDs everytime one wants to connect. **What problems is TeamViewer solving and how is that benefiting you?** Its solving hybrid office set ups for us, as we now moving into the future of working from home, applications like Teamviewer helps alot in terms of being able to help support staff members whenever they run into any issues. **Official Response from Valeria Di Prisco:** > Hello Donavan, Thank you for sharing! It’s wonderful to hear that TeamViewer is helping your team stay connected and supported in a hybrid work setup. We're glad it makes remote support easier as you move into the future of working from home! Wish you a great day and all the best. Valeria/TeamViewer ### 37. Quick solutions without leaving my post! **Rating:** 3.5/5.0 stars **Reviewed by:** Ary M. | Data Entry Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about TeamViewer?** TeamViewer enables me to get technical assistance in seconds. Just provide the ID and connect to my system to fix configuration issues, errors, or questions. It's quite helpful when something goes wrong and I don't have to explain everything step-by-step. **What do you dislike about TeamViewer?** Sometimes, if the internet is unstable, the connection may be slow. It would also be beneficial to have a clearer way to know who to connect with and how. **What problems is TeamViewer solving and how is that benefiting you?** I use it when I'm having issues with the data entry system or with blocked archives. The support team accesses my panel, resolves the issue, and I can continue working without losing time. **Official Response from Valeria Di Prisco:** > Hello Ary, Thank you for your rating and support. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 38. Reliable and Robust Remote acess solution for my Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek B. | Devops Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about TeamViewer?** Teamviewer allows us to quickly and securely connect to another device and take control. We can provide quick remote support to our clients and users. It is very easy to set up and is available for all devices and I can quickly enter my partner's ID and get access to their devices. One of my favorite features is to handle multiple support session requests at once and it is easy to switch. **What do you dislike about TeamViewer?** The only issue I encounter is the connectivity issue as everything depends on our network strength and end-user network strength. if there is a connectivity issue on any end, it makes the session very slow and it starts lagging. **What problems is TeamViewer solving and how is that benefiting you?** We are able to provide remote assistance to our clients and customers quickly and efficiently with TeamViewer. We don't need to be physically present to experience the issue that client is facing. We can simply get access to their devices and experience the issue on our end and quickly resolve the issues. I find it highly secure and reliable and it gives a trust that the connections are secure. ### 39. Best Team Viewer **Rating:** 5.0/5.0 stars **Reviewed by:** Amit R. | Recruitment Exceutive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how simple and reliable it is for remote access. Even if I’m not very technical, I can easily connect to another computer and help someone out, whether they are sitting in the next room or in another country. **What do you dislike about TeamViewer?** Sometimes the connection can be slow depending on the internet, and the paid version is a bit expensive for small users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me solve the problem of distance. I can access computers remotely and support colleagues without being physically present. This saves time, reduces travel, and makes work much more flexible. **Official Response from Valeria Di Prisco:** > Hello Amit, Thank you for your rating Happy to hear that you found TeamViewer simple and reliable, even for a non-technical person. Therefore, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 40. Powerful and reliable remote access solution **Rating:** 5.0/5.0 stars **Reviewed by:** Adarsh B. | Network Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about TeamViewer?** TeamViewer is the most famous known remote control solution and is being used in our organization. It is easy to set up and I can connect and control the remote system instantly. It has well-integrated security which keeps the connection more secure and reliable. It is available for almost all devices such as mobile, Linux, and Windows. **What do you dislike about TeamViewer?** The connectivity issue and lagging of the screen are the biggest issues I've faced with TeamViewer. Also while working connection loss is another issue. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer acts as an remote support and co-browsing solution for our organization. We require it to provide support to internal teams and clients. We can easily access and control the devices of our team and provide better support by understanding the issue they are facing at their devices. Overall, it gives us complete control of their devices and fix issues quickly, efficiently and securely. **Official Response from Valeria Di Prisco:** > Hello Adarsh, Thank you for your review and for sharing your experience with TeamViewer! We are thrilled that TeamViewer has become a powerful tool that helps you with your daily tasks! Regarding the connection issues, we will make sure they reach the right team. We wish you a pleasant day! Best, Valeria/TeamViewer ### 41. Great remote support tool **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen A. | Sr. Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about TeamViewer?** Ability to access hundreds of PCs remotely for support purposes. Logical groupings, and lots of back-end functions without disturbing the user. **What do you dislike about TeamViewer?** Occasional issues with dropping files on the user's drives remotely. **What problems is TeamViewer solving and how is that benefiting you?** Ability to resolve issues that the user is experiencing without having to go through downloads of agents by directing them to websites, then installing said agents. This is very time consuming and can often be a challenge for the user when they are already frustrated with their issue. Teamviewer allows me to directly connect without user intervention. **Official Response from Valeria Di Prisco:** > Hello Stephen, Great to hear that TeamViewer is helping you out with your remote connections! If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your comment about issues with dropping files on the user's remote, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. Have a great day! Valeria/TeamViewer ### 42. Robust product, easy to use and has all the necessary functions **Rating:** 4.0/5.0 stars **Reviewed by:** Saad S. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about TeamViewer?** I like that it's been widely adopted for its practicality, facilitating secure and efficient remote access. We can easily connect to office computers, which is particularly useful in terms of work. The app makes it easy to access another PC's screen remotely. **What do you dislike about TeamViewer?** The app works exceptionally well when the connection is stable, otherwise, the experience will be somewhat negative. It can sometimes be unstable during a session. **What problems is TeamViewer solving and how is that benefiting you?** The platform helps us reduce response time, it's a secure method for maintaining consistency among users. Work is easily accessible, and we can connect and access another PC or server. **Official Response from Valeria Di Prisco:** > Hello Saad, Thank you so much for your rating and for sharing your experience. However, in cases of slow connections, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 43. Quick and reliable remote access anytime **Rating:** 4.5/5.0 stars **Reviewed by:** Keval G. | Help desk technician, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about TeamViewer?** For me, the best thing is the quick and reliable remote access experience. TeamViewer is a day to day tool to get our spread out team on via device and it always works reliable. All I need is a few moments to connect to another person’s desktop, wherever they may be. It also integrates well with our ticketing system, hence making the process of recording of support incidents easier and faster. The intuitive design allows non-technical coworker to control rudimentary remote sessions by themselves. **What do you dislike about TeamViewer?** For small teams, it could be very expensive, and it gets pesky when you’re marked for ‘commercial use’ on personal profiles. And when the network is unstable, a series of troubleshooting can get slowed down by a series of lags. While latency is not their greatest worry, it can mess with your productivity especially during emergencies. **What problems is TeamViewer solving and how is that benefiting you?** Now, we can attend to IT needs at a distance, fixing the problem of need to be on site. Having numerous locations, we’ve moved all our IT services to off-site operations, drastically curtailed our need for travel and freed up time. This capacity of ours to address problems very quickly and reducing the disruptions on the relatively employees has improved a lot. Our non-technical workers benefit much as we can show them fixes as we work them out in real time. It has made our IT processes, much streamlined and less troublesome. **Official Response from Valeria Di Prisco:** > Hello Keval, Thank you for your review and for sharing your experience with us. Regarding your comment on commercial use, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Likewise, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hoping to see you there! Best, Valeria/TeamViewer ### 44. Best Remote Access Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2016 **What do you like best about TeamViewer?** Ease of use. Fast access. Customer service **What do you dislike about TeamViewer?** Sometimes does not connect. Need help and after hours **Recommendations to others considering TeamViewer:** Keep simplifying install **What problems is TeamViewer solving and how is that benefiting you?** Multiple of client issues **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your thoughts. It’s great to hear that TeamViewer stands out for you as a remote‑access tool. The combination of quick setup, fast connections, and responsive customer service really does make day‑to‑day support smoother. Your point about occasional connection issues and after‑hours help is valuable. Even with a strong platform, those moments matter, and feedback like yours helps highlight where the experience can keep improving. What really comes through is how effectively TeamViewer helps you tackle a wide range of client issues. Being able to jump into a session quickly and resolve problems without being on‑site is exactly the kind of flexibility that makes the tool so effective. Best, Ying/TeamViewer ### 45. Smooth Remote Access, but Connection Issues and Tricky Admin Console **Rating:** 4.0/5.0 stars **Reviewed by:** Paul S. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about TeamViewer?** Being able to smoothly, most of the time, to remote workers PCs/laptops **What do you dislike about TeamViewer?** Sometimes it doesn't connect. Admin via the Management Console is not the easiest. **What problems is TeamViewer solving and how is that benefiting you?** General Desktop or server issues with end users. **Official Response from Valeria Di Prisco:** > Hello Paul, Thank you so much for your rating. We´re happy to hear that you find TeamViewer a smooth remote access solution, even if you mentioned you had some issues connecting to Admin via the Management Console. Regarding this last point, we suggest contacting our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us so that we can assist you properly. Thank you in advance. Best, Valeria/TeamViewer ### 46. Quick and easy solutions to problems **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus N. | Applications Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like the web interface, it offers access to multiple systems from a single console. It allows you to constantly monitor the remote device, I love the terminal access. It's very easy to work with this simple tool. What I like most about it is the ease of remote control. **What do you dislike about TeamViewer?** Speed depends on bandwidth, sometimes it slowed down a bit. There's a delay in establishing a session, it needs some option to notify you if the computer is offline. **What problems is TeamViewer solving and how is that benefiting you?** The best thing about this tool is the time savings. This utility is primarily used to establish a remote connection. It reduces remote troubleshooting time and makes it very easy to work remotely with different systems. Computer management has been simplified. **Official Response from Valeria Di Prisco:** > Hello Markus, Thank you for your rating and for sharing your feedback with us In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 47. Great tool for remotely access our team devices and helps a lot in troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** chandan k. | Design manager, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about TeamViewer?** It is a great tool for connecting remotely with my team and working on same board. I like how fats it transfer design files between computers. It allow me to connect to the designer desktop from anywhere and I can easily edit file from virtual access. It is reliable and good in security for protect our data. **What do you dislike about TeamViewer?** Sometime it takes little more time to connect but it is not a big issue I guess and perfectly fit for our organization needs. **What problems is TeamViewer solving and how is that benefiting you?** It helps me to get the full access of design team desktop and allow me to modify the required changes in design files. We use it everyday for making changes, updating excels, training sessions and many more. It makes our design process better and finish projects quickly without needing to be in same place. **Official Response from Valeria Di Prisco:** > Hi Chandan, Thanks for taking the time to review and share your experience with us. We are happy that TeamViewer is helping you in your daily job. I wish you a great day and all the best. See you soon! Valeria/TeamViewer ### 48. Access anytime, anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Bedirhan G. | Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like that it allows me to easily connect to my device, the response time is excellent. I can log in from anywhere I have a connection, it offers exceptional desktop sharing features. This makes connecting to the user's machine much easier. **What do you dislike about TeamViewer?** I've been having some connection issues due to low bandwidth, and I'd like to be able to disable some of my computer's monitors. It can time out if you remain inactive for too long. **What problems is TeamViewer solving and how is that benefiting you?** I can connect to my computer as if I were in the office without any problems, and I have the peace of mind that my data is secure. It allows remote access to computers, and the application is also very easy to use. **Official Response from Valeria Di Prisco:** > Hi Bedirhan, Thank you for your rating and for sharing your experience. We are happy to read that you feel calm during the connections due to the level of security offered by our solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 49. Fast and fluid connection between devices **Rating:** 4.5/5.0 stars **Reviewed by:** Haris G. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about TeamViewer?** I like its implementation and use, it offers seamless remote desktop access with low latency. It facilitates remote troubleshooting, this software is ideal for remote access. The best thing about TeamViewer is its simple and easy-to-use interface. **What do you dislike about TeamViewer?** It has the disadvantage of depending completely on the internet connection, sometimes it shows a connection timeout error when connecting. **What problems is TeamViewer solving and how is that benefiting you?** This allows me to connect to other machines seamlessly and securely, helping me stay productive from anywhere. The quality of the service makes it very convenient to use, it's primarily used to help our customers with their issues. **Official Response from Valeria Di Prisco:** > Hello Haris, Thank you for taking the time to review us and for your positive feedback despite encountering some slowness in the connection with TeamViewer. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 50. secure and fast access to my clients' computers **Rating:** 5.0/5.0 stars **Reviewed by:** GABRIEL ALEJANDRO P. **Reviewed Date:** December 02, 2025 **What do you like best about TeamViewer?** The best part is being able to connect remotely to all my clients **What do you dislike about TeamViewer?** when I need to connect to a new computer, I miss the function of connecting with someone nearby or recent. **What problems is TeamViewer solving and how is that benefiting you?** It helped me connect with my clients more efficiently. **Official Response from Valeria Di Prisco:** > Hello Gabriel, Thank you so much for your review. We´re happy that you chose us as your remote-control solution to connect with your clients. Regarding your comment about the missing connection function, we invite you to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more detailed information with us so we can assist you properly. Hoping to see you there. 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Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,953 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,228 reviews)