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TeamViewer Reviews & Product Details

Pricing

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90

TeamViewer Media

TeamViewer Demo - TeamViewer Remote Support
Connect to devices and provide remote support effortlessly.
TeamViewer Demo - Task automation, powered by AI
Secure, scalable, and intelligent remote operations
TeamViewer Demo - TeamViewer Device Monitoring
Monitor and manage your devices proactively.
TeamViewer Demo - TeamViewer Integrations
Integrate TeamViewer with your favorite business applications
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TeamViewer Reviews (3,728)

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Reviews

TeamViewer Reviews (3,728)

View 5 Video Reviews
4.5
3,728 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise TeamViewer for its reliable remote access and ease of use, making it a preferred choice for troubleshooting and support tasks. The intuitive interface and smooth performance across various platforms enhance productivity, allowing users to connect quickly and efficiently. However, some users note that the pricing can be high, particularly for freelancers and small teams.

Pros & Cons

Generated from real user reviews
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David G.
DG
Technicien-coordonnateur à la mise en ondes
Small-Business (50 or fewer emp.)
"Temviewer"
What do you like best about TeamViewer?

I really appreciate TeamViewer, especially for its reliability and ease of use. However, for people less comfortable with computers, the tool can sometimes seem intimidating. It is therefore important to support users and clearly explain how it works. The main difficulty often comes from a lack of understanding of the software's purpose, which can create a mistaken impression that access is permanent. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

For people who are not very familiar with computers, installation and getting started can be a challenge. Clear guidance and some additional explanations are sometimes necessary for the experience to be fully positive. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello David,

Thank you for your positive comment, even if sometimes it can be a bit confusing for people who don't know about computers.

Therefore, we take the opportunity to invite you to click on the following link, where you will find a guide that can help you with those friends and family who need some guidance:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

MR
Marketing Team
Mid-Market (51-1000 emp.)
"Essential for Global Collaboration and Remote Support"
What do you like best about TeamViewer?

TeamViewer is a platform which works like anydesk. It help us in sharing screens and contents with our clients and employees working all over the world. This is the platform also enable us to get access to the devices along with screens of our newly hired teams that needs training and our clients that needs support during the service booking. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The main challenge that I faced while working on TeamViewer is that the software starts lagging when there is weak internet connection so if you want to work on it regularly then always try to access it from a strong internet availability area and go for its premium plan because free plan is has very limited features Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Mukesh,

Thank you for taking the time to share such a detailed review. It’s clear that TeamViewer plays an important role in how your organization collaborates and supports people across different locations. Being able to share screens, guide new team members through training, and assist clients during service bookings — all from anywhere — is exactly the kind of global flexibility TeamViewer is built to provide.

Your point about performance on weak internet connections is completely understandable. Remote tools rely heavily on network stability, and your feedback underscores the importance of connection quality for a seamless experience. Noting the limitations of the free plan is also helpful input.

It’s great to hear that TeamViewer helps your team troubleshoot IT issues in remote areas and makes client demos easier thanks to its straightforward interface. That kind of accessibility and reach enables teams to stay connected and productive, no matter where they are.

We appreciate you sharing your insights and experience with TeamViewer!

Best,

Ying/TeamViewer

ISSAOUI B.
IB
IT administrator
Mid-Market (51-1000 emp.)
"Reliable and Efficient Remote Support Solution"
What do you like best about TeamViewer?

TeamViewer is extremely reliable for remote support and desktop access. It allows me to quickly connect to devices anywhere in the world, making troubleshooting and maintenance fast and efficient. Its cross-platform support and security features are excellent, and the interface is intuitive for both administrators and end users. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Licensing costs can be high for larger teams or enterprise usage, and sometimes connection speeds are affected by low bandwidth or network restrictions. Additionally, advanced features may require extra configuration, which can be confusing for new users. Review collected by and hosted on G2.com.

SP
Marketing Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Pretty damn good for Global-Totting Users with stalwart support & military grade security."
What do you like best about TeamViewer?

Pretty damn good for global-totting users like me who moves across the globe serverally.I love it for stalwart connections and remote support to get support from IT team when i encounter computer problems.As a marketing Manager am not stuck to the office but always on the move to look for clients and with screen share capabilities am not left behind with trainings.Great for military grade security for sharing of sensitive files with piece of mind. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Best for always on the move users to get support from anywhere and attend meetings.

To the list with stalwart connections which are not affected by low internet. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Shane,

Thank you for taking the time to share your experience with us!

TeamViewer is truly a game-changer for professionals who travel frequently across different regions, making remote work so much easier.

Likewise, for users in the military field or any high‑security environment, TeamViewer provides the confidence that sensitive data remains confidential and inaccessible to unauthorized parties. Our remote-control solution reassures our users that even when working remotely or sharing critical files, they’re backed by technology built to meet some of the toughest security standards.

We hope you continue to get the most out of TeamViewer.

Wishing you all the best and thanking you again for your positive feedback and trust,

Valeria/TeamViewer

Khushi .
K
CA Article
Small-Business (50 or fewer emp.)
"Teamviewer Review: Remotely Access"
What do you like best about TeamViewer?

I have been using Teamviewer now from 3-4 years. It always comes in use during the meetings with clients to share the screen and also remotely accessing their system time to time for the work. It is very easy to use and very helpful in office use. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Only thing i not like about teamviewer is its connection sometime lags and did not provide stable connection. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Khushis,

Thank you for your review and for sharing your experience with us.

Regarding your comment about the connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue.

Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

Nabin P.
NP
CEO
Mid-Market (51-1000 emp.)
"Reliable Remote Access and Support for IT Teams and Businesses"
What do you like best about TeamViewer?

I like TeamViewer's reliability and ease of use as it allows for quick setup and stable connections. Its strong security and cross-platform support make remote support and administration efficient. I also appreciate its fast connection setup and reliable performance on low bandwidth, which is great for IT support and remote operations. TeamViewer's unattended access, session recording, and simple device management are very practical, and the initial setup is simple, requiring minimal configuration for basic remote access. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

TeamViewer can be expensive at scale, license detection can be aggressive, and performance may drop on unstable networks. More transparent pricing and lighter clients would improve the experience. Pricing scales quickly as teams grow, and license detection can flag legitimate use as commercial, causing unexpected blocks. Clearer usage thresholds, fairer mid-tier plans, and less aggressive detection logic would make it more predictable and business-friendly. Review collected by and hosted on G2.com.

SR
Senior Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
"TeamViewer: Secure, Easy Remote Support with Top-Notch Customer Service"
What do you like best about TeamViewer?

I have been using TeamViewer and other paid and free tools. Bur believe me the TeamViewer is ultimate tools for remote support, ease of use to provide support and moreover the product is secure. I use almost everyday to provide support to team and the customers. Their customer support is top notch. Easy to use install and use the product and way to go. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

There is nothing to dislike about the TeamViewer Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Shreeram,

Thanks for sharing such a positive and detailed review. It’s great to hear how well TeamViewer fits into your daily workflow. Its ease of use, strong security, and reliable remote‑support capabilities are exactly what make TeamViewer such a trusted tool for both teams and customers. Knowing that you can install it quickly, connect with a simple ID, and rely on top‑notch customer service really reinforces its value. Feedback like yours highlights why TeamViewer continues to stand out as a dependable, all‑in‑one remote‑support platform.

Best,

Ying/TeamViewer

TN
Technical Support Team
Information Technology and Services
Small-Business (50 or fewer emp.)
"It's simplified,trustable,innovative and my silver bullet with remote connectivity on the Move."
What do you like best about TeamViewer?

I have found it remarkable and stable for remote connectivity and seamless support while on the move. Simplified installation, setup and use. Very trustable by the fortune 500 giving me confidence with it's end to end encryption and 2 factor authentication to keep my data and information secure. Reliability with remote access to support computer users remotely to sort their problems. Superb with unattended access. Screen share has been my training so seamlessly don't have to move or absentee employees can join freely. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It the most trusted, reliable and efficient remote support and access although it is not cheap but worth every dime. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Trent.

Thank you for taking the time to review us and for sharing your experience.

It’s great to hear that TeamViewer has become a real silver bullet for you in terms of remote connectivity and support, especially with its simplified setup, robust security features, and seamless screen sharing. It sounds like the unattended access feature has been especially appreciated by you for training and supporting teams on the move. Great to know!

Likewise, we take the opportunity to invite you to click on the following link, where you will find our user´s guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best,

Valeria/TeamViewer

Goutam P.
GP
Android developer
Mid-Market (51-1000 emp.)
"Lifesaver for fast remote support"
What do you like best about TeamViewer?

TeamViewer is easy to set up and requires no complex configuration, which makes getting started quick and simple. Its smooth integration with different devices and operating systems allows me to switch between desktop and mobile platforms without any hassle. I use it frequently and I also appreciate its reliability for my daily support tasks, as it consistently remains stable and dependable. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Customer support can sometimes be slow, particularly when I have urgent questions about licensing or connectivity. Additionally, integration with some enterprise tools seems limited, which occasionally forces me to find workarounds. Nevertheless, the straightforward implementation process and consistent reliability continue to make this a valuable tool. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Goutam,

Thank you for your rating and for sharing your thoughtful feedback!

We're really glad to hear that TeamViewer’s ease of setup, cross-platform compatibility, and reliability have positively impacted your daily support tasks, keeping you productive and connected!

We also appreciate your honesty regarding the areas where we can improve.

Thank you again for your support.

All the best,

Valeria/TeamViewer

tushar v.
TV
"Streamlines Remote Access with Ease, But Comes at a Cost"
What do you like best about TeamViewer?

I use TeamViewer mainly for remote access and troubleshooting. It helps me quickly connect to another system, fix issues, share files, and provide support without needing to be physically present. What I like most is how reliable and easy it is to use. The connection is usually stable, setup is quick, and even non-technical users can connect. Unattended access and file transfer are the most valuable for me. Unattended access lets me work without coordinating with someone, and file transfer saves time by keeping everything within the same session. The initial setup was very easy. Installation was quick, and I was able to start using it almost immediately. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Pricing feels high for individual users. The app also feels a bit heavy at times, especially on older systems. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Tushar,

Thank you for sharing such a thoughtful review. It’s great to hear how much value TeamViewer brings to your workflow — from fast, reliable remote access to smooth file transfers and the convenience of unattended access. Those capabilities are designed to remove friction, save time, and make troubleshooting far more efficient, especially when you’re supporting users who may not be technical.

Your note about pricing and performance on older systems is appreciated. Feedback like this helps highlight where the experience can continue to improve.

Best,

Ying/TeamViewer

Pricing Options

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90

Business

$50.90

Premium

$112.90
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TeamViewer Features
Remote Wipe
Device Management
Device Enrollment
Cross-Platform Access
Mobile Device Access
Applications Management
Usage Information
Integrations
Diagnostics
Remote Control
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TeamViewer