Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"1E Helpful with Client Management and security patch compliance"
4/5
What do you like best about Teamviewer DEX?

Client Management and security patch compliance Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Compatibility issues with internal software Review collected by and hosted on G2.com.

NK
Nawaz K.
Manager
Enterprise (> 1000 emp.)
"I used 1E Nomad and Tachyion for my systems, Nomad is best as an alternate download provider."
4/5
What do you like best about Teamviewer DEX?

Nomad is best as an alternate download provider. Tachyon helps to track health and information of systems in detail. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

1E Nomad, GUI experience is much needed and integration with OSD part of SCCM. Tachyon: managing stale devices and creating instructions should include more examples from daily issues. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
CO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Delivery Optimisation at its best"
5/5
What do you like best about Teamviewer DEX?

The speed with which it works and the kind of support we received.

They are quick to respond and know thier job well. Most of our issues have been fixed within 1st call Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

How the versioning was done in previous products. For eg. Actual product version was 1.0, Client version was 5.1 and Nomad version was 7.2. It was really complicated to wrap your head around that version system Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Digging with Tachyon Explorer Tool"
4/5
What do you like best about Teamviewer DEX?

Tachyon can search quickly, and distribute products in a timely and effective way

When using Tachyon, the tool helps to search my enviroment without the need for a command line process.

Easy reporting

Options are nearly endless Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

I wish the user interface on the login page was easier, along with doing custom searches. I know i don't have access, but I feel for a non-admin, it is very limited. Review collected by and hosted on G2.com.

AP
Anamul P.
Specialist IS Engineer
Enterprise (> 1000 emp.)
"Advanced solutions for the modern IS environment"
4/5
What do you like best about Teamviewer DEX?

Customer support is excellent compared to most other vendors we've used for similar solutions. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Timing for updates and hotfixes can sometimes be inefficient. Review collected by and hosted on G2.com.

RM
Robert M.
Client Executive
Enterprise (> 1000 emp.)
"Great tooling to help with valuable insights"
5/5
What do you like best about Teamviewer DEX?

Lightweight installation on clients

Live value which adds information

Great insights to correlate events

Very affordable Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

It's not a free tool, but nothing actually good is Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Enterprise (> 1000 emp.)
"1E is an excellent company to work with"
4.5/5
What do you like best about Teamviewer DEX?

1E Support and Field technicians are super smart, resourceful, and very responsive to our questions, concerns, and specifications. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

We've touched almost all their products. I can't find any issues that weren't addressed. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Monitoring Devices"
4.5/5
What do you like best about Teamviewer DEX?

1E is providing solution for the issues we currently have in our existing monitoring tool. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

The GUI is not very user-friendly, believe they can still work on it. Review collected by and hosted on G2.com.

ED
Erwin d.
Head of Global IT Infrastructure
Enterprise (> 1000 emp.)
"1E is a company who really understand our needs in managing an IT infrastructure environment"
4.5/5
What do you like best about Teamviewer DEX?

1E is helping us managing our IT environment. on all levels they understand what we need and what we would like to have. they act as a true partner Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

the ability to use the tools for non-IT users Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Tachyon Explorer Review"
3.5/5
What do you like best about Teamviewer DEX?

It is a good product to search for installed software or applications when on a whim. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Sometimes I have difficulties when searching for specific applications or vendors. I eventually find the correct query. Review collected by and hosted on G2.com.