1E is a technology company offering several solutions that perform various activities. My preferred tool is Tachyon; I call it a Swiss army knife because it has many applications. Review collected by and hosted on G2.com.

The tools of 1E are very powerful, but you need, or needed, good technical people to get the maximum value out of it. In the last two years, they worked on making the UI more user-friendly and more accessible Review collected by and hosted on G2.com.

Nomad was the first thing that brought us to 1E. It has been a very big part of our OSD stratagy for getting new machines stood up. Review collected by and hosted on G2.com.

Getting harder and harder to reach support and 1E is losing a lot of familiar faces\voices. Review collected by and hosted on G2.com.

1E's Tachyon core was able to solve a huge issue that was being passed from team to team and increased our client health and compliance where regular policies and other applications like CM or Qualys could not.

Great service and response for issues and the ability to have the product malleable for future features or updates, allowing the product to grow and match concerns for real-world issues. Review collected by and hosted on G2.com.

Some of the other components aren't mature for a larger enterprise corporation. Review collected by and hosted on G2.com.

The flexibility provided by being able to create custom instructions to perform practically anything on a device. Review collected by and hosted on G2.com.

Some of the web sites are hard to navigate. Review collected by and hosted on G2.com.

Best of 1E is the team, they are super skilled and they always care about their customers, they put customers in the center of their bussiness model. Review collected by and hosted on G2.com.

So far I've not found anything I dislike about them. If there is something they can improve, that would be the documentation, sometimes it can be confusing, although quality is great and you always find what you're looking for, and if not, you can drop them a message and they always come back with the information you need. Review collected by and hosted on G2.com.

Flexibility, integration, implementation ease, and benefits to organizations of multiple sizes. Review collected by and hosted on G2.com.

Pricing might be not as flexible as with the rest of the competitors. Review collected by and hosted on G2.com.

1E Tachyon being able to communicate and perform queries or actions on all corporate computers outside of our firewall, and the speed in which we get reults returned. Review collected by and hosted on G2.com.

There are new patches released often, which isn't a bad thing, but we have historically had issues when trying to upgrade our software to a new major version. They have been good about working with us to get everything functional again if we have problems after the upgrade. Review collected by and hosted on G2.com.

Tachyon provides an excellent platform for the automation of tasks throughout the environment. It allows either cost reduction or resource shifting to tackle other assignments. Review collected by and hosted on G2.com.

Nothing so far. Product functions as advertised. Review collected by and hosted on G2.com.

In working with the 1E sales and support teams over the past several years, I have found them to be both professional and very supportive. They have provided us with demonstrations and two separate Proof of Concepts (POCs), both free of charge, that have enabled us to delve into their product offerings. Through the POCs we have been able to investigate their Tachyon, Nomad, Experience and AppClarity products within our environment. This has helped us to verify, through real-world data, the value for money provided to our department that we can expect from procuring and implementing all four of these products. This value was also evident to our senior management and they correspondingly approved our funding requests. Review collected by and hosted on G2.com.

Although Shared Services Canada (SSC) themselves have procured and are utilizing 1E's products, at present the procurement of 1E within the Canadian Federal Government requires sole source justification. This requires additional documentation and administrative overhead, adds time to the procurement process due to SSC's RFQ step, and also carries the risk that SSC may deny the sole source request. That said, we have been successful in procuring and renewing several 1E products over the past several years and the products' benefits are certainly worth this effort. Review collected by and hosted on G2.com.

1E has many products of which i am familiar with Tachyon, which is a decent end user experience management tool.Tool is easy to learn.. The product consulting/customer success team is pretty knowledgeable about the product and flexible to help. Review collected by and hosted on G2.com.

Tachyon as a tool needs to mature. Even though it has a lot of useful info, some basic things like options to export data, etc are missing.

A long way to go if Tachyon wants to be the leader in the experience management space. Some 1E support agents are good and some needs improvement. Review collected by and hosted on G2.com.