Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Efficient Endpoint Management with Powerful Features, but Support Can Lag"
4/5
What do you like best about Teamviewer DEX?

1E distinguishes itself with its straightforward implementation and frequent use in managing and securing enterprise endpoints. Its real-time visibility, automated patching, and remote management features streamline IT operations and make the platform user-friendly. The comprehensive feature set, particularly in endpoint optimization, energy efficiency, and compliance, enables IT teams to work more efficiently, saving both time and resources. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Although 1E offers robust capabilities, I have noticed that its customer support response time can occasionally be slow. Additionally, setting up the platform in large environments often demands expert assistance, which can make the implementation process less straightforward. I also feel that certain features could be designed to be more user-friendly, especially for those without a technical background. Review collected by and hosted on G2.com.

Abdul H.
AH
Abdul H.
Practice Associate
Enterprise (> 1000 emp.)
"Easy-to-Understand Dashboards with Deep, Multi-Parameter Analytics"
4/5
What do you like best about Teamviewer DEX?

Easy to understand Dashboards with deep analytics on several parameters. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Takes time for new users to get used to it because of the comprehensiveness. Review collected by and hosted on G2.com.

JS
Jayalakshmi S.
Senori Project Manager
Mid-Market (51-1000 emp.)
"Essential"
4.5/5
What do you like best about Teamviewer DEX?

I have used TeamViewer tool for quite sometime. The thing I like about this tool is it can access & control devices anytime from anywhere & its very easy to setup, no technical experience required. Also it is end to end encrypted & two factor authentication is there for secure access. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

While using this tool device performance gets slow down sometimes. Review collected by and hosted on G2.com.

Ravi S.
RS
Ravi S.
Infrastructure Architect
Enterprise (> 1000 emp.)
"Impressive Remote Solution and Versatile Product Range"
5/5
What do you like best about Teamviewer DEX?

This company offers a wide range of useful products, and their remote solution stands out as particularly impressive. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

The price is somewhat on the higher side, and there isn't an open source option available, at least when it comes to the remoting solution. Review collected by and hosted on G2.com.

swarit s.
SS
swarit s.
Senior Design Engineer
Enterprise (> 1000 emp.)
"Seamless, Powerful, and Accessible with Proactive Support"
4/5
What do you like best about Teamviewer DEX?

Proactive support and user interaction.

Power and scale meets accessibility

Seamless productive technology experience Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Integration of complex product suites.

Disruption in support with acquisition Review collected by and hosted on G2.com.

SS
Shyam S.
Salesforce Consultant
Mid-Market (51-1000 emp.)
"Solid tool for remote fixes"
4/5
What do you like best about Teamviewer DEX?

it's fast reliable and makes endpoint management much easier. The automation and remote remediation features save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

some features take time to learn, and UI could be more modern. Review collected by and hosted on G2.com.

Anuruddh S.
AS
Anuruddh S.
Physical Design Engineer
Enterprise (> 1000 emp.)
"Best for share screen and control another desktop"
4.5/5
What do you like best about Teamviewer DEX?

Easy to use, attractive interface and no security issue Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Sometimes, its code expire too early and we have to connect again. Review collected by and hosted on G2.com.

SD
Shyam Prasad Reddy D.
Assistant manager
Mid-Market (51-1000 emp.)
"Best Digital Employee Experience"
5/5
What do you like best about Teamviewer DEX?

Autonomous Digital Workplace Management,Endpoint troubleshooting and automation Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Challenges with implementation due to suite interdependence Review collected by and hosted on G2.com.

Riaan V.
RV
Riaan V.
Director
Enterprise (> 1000 emp.)
"The most powerful platform I've had the pleasure of working with"
4.5/5
What do you like best about Teamviewer DEX?

In my opinion the 1E Platform is likely the fastest and most advanced automation\remediation currently in the market. Implementaion on-prem vs SaaS are both easy while scaling it to an inreased demand is seamless.

We have utilized the platform extensively for four years now and from all our initiatives only perhaps 1% of the time the Platform cannot deliver, and 99% of the time its due to limitations elsewhere within a application or operating system.

The language is easy to use as its basicaly SQL lite, it intergrates natively with ServiceNow and other systems via its restful API. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

2nd tier customer support can sometimes be slow due to the fast pace of development from being a market leader in DEX\Automation. Review collected by and hosted on G2.com.

Christos V.
CV
Christos V.
IT Systems Engineer
Mid-Market (51-1000 emp.)
"A solid solution"
4.5/5
What do you like best about Teamviewer DEX?

E1 offers a range of useful features. While user interface is intuitive it makes it easy to get started for beginners especially. Improved workflow and productivity. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Certain features could be more customizable so they feel limited. While customer support is generally helpful response times could be faster Review collected by and hosted on G2.com.