Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"The Only Platform That Truly Supports Our Business Complexity"
4.5/5
What do you like best about TeamUp?

So far, it’s the only platform that truly supports the complexities of our business and our service provision. Time will tell but even just the onboarding is feeling positive! Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

We’re still very new to the platform and so far we’ve only had positive experiences. At this stage, I don’t have anything negative to report. Review collected by and hosted on G2.com.

VG
Vicki g.
Group Exercise coordinator
Mid-Market (51-1000 emp.)
"Easy to Use and Customer-Friendly"
4.5/5
What do you like best about TeamUp?

Easy to use, and both customer- and commercially friendly. Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

The only issue is that it doesn’t show me class occupancy percentage daily, weekly or monthly Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great software to spend less time on a computer and more time with clients"
4.5/5
What do you like best about TeamUp?

I’m not tech savvy but the teamup software is so simplified that I never feel incapable of figuring out what to do Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

Lacking some features that I have seen in other apps like a drop-in fee for members different from the public.

Also, members have complained about not being able to see how many people are in their class after the latest app update. Review collected by and hosted on G2.com.

Response from Stuart Russell of TeamUp
Edit edit

Hi Steven,

Thank you for your feedback! We’re delighted to hear that you find TeamUp easy to use and that the setup process has been uncomplicated for you. We strive to make our platform as user-friendly as possible!

We appreciate your input regarding the drop-in fee feature for members versus the public. It’s valuable feedback that we can pass along to our development team as we continue to enhance our offerings.

It’s fantastic to know that TeamUp is helping with scheduling, memberships, payments, and overall business functions. If you have any further suggestions or need assistance, please feel free to reach out!

Kind regards,

Stuart

Sam S.
SS
Sam S.
Director
Small-Business (50 or fewer emp.)
"Simple Basics, But Far Too Expensive—Especially Per Member"
1/5
What do you like best about TeamUp?

simple to use and does the bare basics you need Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

Way too expensive for what it is, hate that it charges you more just for having more members Review collected by and hosted on G2.com.

Kate S.
KS
Kate S.
Director
Small-Business (50 or fewer emp.)
"Simple to Follow, Fast Answers When You Need Them"
4/5
What do you like best about TeamUp?

Simple to follow. Also any questions or queries are generally answered quickly Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

Certain features not available. Missing Apple Pay was annoying but this is now available Review collected by and hosted on G2.com.

Refine S.
RS
Refine S.
Small-Business (50 or fewer emp.)
"Seamless Onboarding and User-Friendly Experience"
5/5
What do you like best about TeamUp?

I like how easy the systems are and its user-friendly design. I appreciate how I can do everything right in the funnel, like managing tasks and other things, directly from TeamUp. I also like that I can create and customize my own brand logo for sign-ups for memberships, making it even easier. Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

Nothing Review collected by and hosted on G2.com.

Kelly K.
KK
Kelly K.
Director
Small-Business (50 or fewer emp.)
"Straightforward, User-Friendly, and Client-Friendly"
5/5
What do you like best about TeamUp?

How straightforward it is. It’s user friendly and client friendly. Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

It can be slow when trying to book a client in. Review collected by and hosted on G2.com.

Stephen M.
SM
Stephen M.
Gym Owner
Small-Business (50 or fewer emp.)
"Covers all boxes and makes running the business easier"
4/5
What do you like best about TeamUp?

Ease of use and the branded app features Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

Price is a bit on the high side in my opinion Review collected by and hosted on G2.com.

Response from Stuart Russell of TeamUp
Edit edit

Thanks so much for taking the time to review us! Really pleased to hear that the branded app and payment features are making life easier for you and your clients.

We appreciate your honest feedback on pricing. We're always working to deliver strong value across all our plans, and the branded app plus seamless payments and booking really do pack a lot in. If you'd ever like to chat about your specific needs or explore whether there's a plan that works better for your business, we're here for it.

Thanks again for the kind words about ease of use. That means a lot to us.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Teamup Is Easy for Owners and Customers"
5/5
What do you like best about TeamUp?

I really like how easy teamup is to use from an owner perspective. My customers also find teamup easy to navigate and it means any issues can be resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

That customers cannot see the pricing options or class timetable without signing up. This does somewhat prevent potential new clientele from browsing. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Effortless Booking and Easy Payments for Clients"
4.5/5
What do you like best about TeamUp?

For our clients they’re able to effortlessly book sessions when suits them. For us it makes signing people up and taking payments so easy Review collected by and hosted on G2.com.

What do you dislike about TeamUp?

Some features are dated in comparison to other software but they are constantly adding updates that is making the experience better Review collected by and hosted on G2.com.