Hi Ally👋,

Thank you so much for your review! 😊 We're thrilled to hear that TeamUp has been instrumental in streamlining your business operations.

We're glad you find TeamUp easy to use and appreciate the variety of features available at all levels. It's fantastic that our customer service and notification email feature have also been valuable to you.

We understand that pricing can be a consideration for small businesses, but we're delighted that you feel the features justify the cost.

It's wonderful to hear that TeamUp is solving your need for user-friendly booking software, automating processes to save you time, and offering customizable notification emails that benefit your business. Your success is our priority, and we're here to support you every step of the way!

Best wishes,

Brendan

Dear User,

Thank you so much for taking the time to provide this detailed review. We appreciate you sharing with us that the the onboarding process is quite simple and easy to follow. We love hearing that our customer support was proactive and helpful to you during your set up.

We apologize that we can't yet offer customer service in a language other than English. We hope that, as our SaaS offering continues to develop, we can tackle this. We will make sure to continue to provide updates on the matter as this progresses.

Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward.

Kindly,

Estefanie

Hi Paul

Thank you for the great feedback! We're so glad to hear that you've had a positive experience with our customer service team and that your queries are being answered quickly. It’s always our goal to provide helpful and responsive support!

We understand your concerns regarding pricing, especially with a smaller customer base. We value this feedback and are constantly working to ensure that TeamUp provides value for businesses of all sizes.

It’s fantastic to know that TeamUp has simplified your scheduling process and eliminated the need for paper diaries, phone calls, and emails—that’s exactly what we’re here for!

If you ever need further assistance, don’t hesitate to reach out.

Kind regards,

Stuart

Hey Omeil,

Thank you so much for providing this detailed feedback on TeamUp!

We are so happy to hear that our support team has made your experience all the better, ensuring that every step of your journey has been as smooth as possible. Your satisfaction, whether you're new to us or transitioning from another platform, is our priority.

We are constantly evolving and developing new features based on feedback like yours, making sure that our software remains tailored to your requirements. We really appreciate you taking the time to provide this feedback, especially regarding the absence of an app interface for administrators. While we don't currently offer this feature, it is on our roadmap for later in the year :)

A workaround for this might be you using the web desktop version on your mobile. It presents like the app, but is really a shortcut to your TeamUp account in your mobile web browser, providing you the same functionality as the desktop version. Here’s a guide that’ll help with this: https://support.goteamup.com/add-the-teamup-web-app-to-your-mobile-home-screen

We're so glad that TeamUp is helping you stay organized, manage memberships, process payments, and keep your clients accountable. Simplifying these tasks is what drives us!

Thanks for choosing TeamUp, please don't hesitate to reach out if you have any further comments or suggestions.

Kindly,

Estefanie Govea

Community & Partnerships Coordinator @ TeamUp

Hey Allie 👋

Thank you so much for your wonderful review of TeamUp!

We’re thrilled to hear that you find our platform easy to use and that the user experience has been carefully considered. It’s fantastic to know that even as someone relatively new to systems like this, you’ve adapted to TeamUp effortlessly.

We appreciate your feedback on two-factor authentication. Security is a top priority for us, and I've relayed this to our product team for you. Your patience and enthusiasm mean a lot to us as we strive to make our system even more secure.

It's great to hear that TeamUp is solving your problems by providing a streamlined experience with a comprehensive dashboard. Knowing that it saves you time and helps you manage everything efficiently is exactly what we aim for.

Thank you again for your insightful review and for being a part of the TeamUp community. If you have any more suggestions or need assistance, please feel free to reach out.

Best regards,

Jack

Hi Milena,

Thank you so much for your lovely feedback! It’s fantastic to hear that you’ve had such positive experiences with our team, and I’m glad I could be of help to you recently. We take pride in offering personalized support, and your kind words mean a lot to us!

It’s great to hear that TeamUp is intuitive and versatile for your aerial fitness business. We’re always striving to keep the platform updated and adaptable, so it’s wonderful to know it’s working well for you.

We understand your thoughts on pricing and appreciate your recognition of the added value in customer service and system flexibility. We always aim to provide a service that justifies the cost by delivering a powerful and user-friendly platform.

It’s also great to hear that the app is making things easier for your students to book and for you to manage everything smoothly.

If you ever need anything else, please don’t hesitate to get in touch!

Kind regards,

Stuart

Hi Ruaraidh,

Thank you for your review! It’s fantastic to hear that you find both our support team and the system itself to be helpful. We take pride in providing solid support and love hearing that it's made a difference for you!

We understand that the range of options can feel a bit overwhelming at times, but we're glad to know that our team is there to guide you through it. Your feedback is valuable as we continue working to make things as user-friendly as possible.

It’s also great to hear that TeamUp is helping streamline the class sign-up, payment, and disclaimer process—all in one place. That’s exactly what we aim to achieve!

If there’s anything more we can help with, just let us know.

Kind regards,

Stuart

Hi Chris👋,

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you've experienced during your transition to TeamUp.

We understand how frustrating it can be when things don’t go as expected, especially with important aspects like your sales page, Stripe Capital loan, and affiliate business.

Our goal is always to provide a smooth and successful experience, and we're truly sorry that this wasn’t the case for you.

We're here to help and would love the opportunity to assist you in resolving these issues. Please don’t hesitate to reach out to our customer support team at team@goteamup.com, and we'll do our best to make things right.

Thank you.

Hey Hallum 👋

Thank you for sharing your positive experience with TeamUp!

We're delighted to hear that you find our platform simple and easy to use. It's great to know that the website integration and the ability to create recurring memberships with automated reminders have been beneficial for you.

We also appreciate your constructive feedback regarding the sign-up process and the potential for customizable landing pages. Your insights are incredibly valuable, and we're always looking for ways to enhance our user experience. We're excited to explore these suggestions further and see how we can incorporate them into future updates.

Thank you again for your thoughtful review and for helping us improve. If you have any more suggestions or need assistance, please feel free to reach out.

Kind Regards,

Jack

Hey Imogen 👋

Thank you for your detailed review of TeamUp!

We're thrilled to hear that our platform has effectively upgraded your membership systems and centralized your member information. It's wonderful to know that the streamlined communication and visual reporting features are providing you with a clear picture of your progress and helping you engage with your stakeholders more efficiently.

We appreciate your feedback regarding accessibility. We're committed to ensuring our platform is user-friendly for everyone and are actively working to improve our accessibility features. Your input is invaluable in helping us make these enhancements.

It's great to hear that TeamUp is helping you standardize payments and ensure legal compliance with consent forms and waivers. We're glad to be a part of your success.

Thank you again for your thoughtful review and for being a part of the TeamUp community. If you have any further suggestions or need assistance, please don't hesitate to reach out.

Kind Regards,

Jack