--- title: TeamUp Reviews meta\_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 329 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 329 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- ### TeamUp Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. [(4 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463398&qs=pros-and-cons#reviews) Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462582&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463783&qs=pros-and-cons#reviews) Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463861&qs=pros-and-cons#reviews) Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463668&qs=pros-and-cons#reviews) Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463158&qs=pros-and-cons#reviews) Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463321&qs=pros-and-cons#reviews) Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462497&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TeamUp ##### 1. Customer Support Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. [ See 4 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463398&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you like about TeamUp? TeamUp offers a fabulously simple interface for setting up your studio times and offerings - with easy access for your clients, and good integrations ##### 2. Client Satisfaction Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462582&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you like about TeamUp? A good club management software with excellent reporting features. The support team are also very quick to respond. ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Small-Business (50 or fewer emp.) 5.0/5 "Long standing brilliant partnership" What do you like about TeamUp? The speed of resolving enquiries the consistent updates to improve software and the help it gives towards customer retention ##### 3. Ease of Use Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463783&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Simon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon P.") SP Simon P. Small-Business (50 or fewer emp.) 5.0/5 "You should pick Teamup" What do you like about TeamUp? The easy to use app not only for myself but also my customers. The app allows me to email customers, which saves me a lot of time and also send them ##### 4. Reliability Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463861&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you like about TeamUp? TeamUp offers a fabulously simple interface for setting up your studio times and offerings - with easy access for your clients, and good integrations ##### 5. Response Speed Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463668&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you like about TeamUp? A good club management software with excellent reporting features. The support team are also very quick to respond. ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Small-Business (50 or fewer emp.) 5.0/5 "Long standing brilliant partnership" What do you like about TeamUp? The speed of resolving enquiries the consistent updates to improve software and the help it gives towards customer retention ### Top Cons or Disadvantages of TeamUp ##### 1. Booking Issues Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463158&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you dislike about TeamUp? Lack of facility for effectively handling facility bookings. ##### 2. Limited Features Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463321&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you dislike about TeamUp? The only minor gripe we have is when bulk editing session timetables - the interface can be a bit clunky, so I tend to do it manually / avoid having t ##### 3. Poor Customer Support Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462497&qs=pros-and-cons#reviews) See Related User Reviews ![Vicky R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicky R.") VR Vicky R. Small-Business (50 or fewer emp.) 5.0/5 "Great class booking software" What do you dislike about TeamUp? I preferred being able to speak to someone in real time to answer customer support questions. Sometimes these are small issues that can be solved wit ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/24/2026 "The Only Platform That Truly Supports Our Business Complexity" 4.5/5 What do you like best about TeamUp? So far, it’s the only platform that truly supports the complexities of our business and our service provision. Time will tell but even just the onboarding is feeling positive! Review collected by and hosted on G2.com. What do you dislike about TeamUp? We’re still very new to the platform and so far we’ve only had positive experiences. At this stage, I don’t have anything negative to report. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? It’s helping us transition from a labour-intensive, paper-based system to a fully digital solution for class bookings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite VG Vicki g. Group Exercise coordinator Mid-Market (51-1000 emp.) 7/15/2026 "Easy to Use and Customer-Friendly" 4.5/5 What do you like best about TeamUp? Easy to use, and both customer- and commercially friendly. Review collected by and hosted on G2.com. What do you dislike about TeamUp? The only issue is that it doesn’t show me class occupancy percentage daily, weekly or monthly Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I like the update to the reports and the new CRM offering. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/19/2024 "Great software to spend less time on a computer and more time with clients" 4.5/5 What do you like best about TeamUp? I’m not tech savvy but the teamup software is so simplified that I never feel incapable of figuring out what to do Review collected by and hosted on G2.com. What do you dislike about TeamUp? Lacking some features that I have seen in other apps like a drop-in fee for members different from the public. Also, members have complained about not being able to see how many people are in their class after the latest app update. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Team up is solving scheduling, memberships, payment and business functions. Review collected by and hosted on G2.com. Show More Response from Stuart Russell of TeamUp [Editedit](https://www.g2.com/survey_responses/teamup-review-9809351/official_response/edit) Hi Steven, Thank you for your feedback! We’re delighted to hear that you find TeamUp easy to use and that the setup process has been uncomplicated for you. We strive to make our platform as user-friendly as possible! We appreciate your input regarding the drop-in fee feature for members versus the public. It’s valuable feedback that we can pass along to our development team as we continue to enhance our offerings. It’s fantastic to know that TeamUp is helping with scheduling, memberships, payments, and overall business functions. If you have any further suggestions or need assistance, please feel free to reach out! Kind regards, Stuart 7/15/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam S.") SS Sam S. Director Small-Business (50 or fewer emp.) 7/20/2026 "Simple Basics, But Far Too Expensive—Especially Per Member" 1/5 What do you like best about TeamUp? simple to use and does the bare basics you need Review collected by and hosted on G2.com. What do you dislike about TeamUp? Way too expensive for what it is, hate that it charges you more just for having more members Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Booking clients in and taking payments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate S.") KS Kate S. Director Small-Business (50 or fewer emp.) 7/15/2026 "Simple to Follow, Fast Answers When You Need Them" 4/5 What do you like best about TeamUp? Simple to follow. Also any questions or queries are generally answered quickly Review collected by and hosted on G2.com. What do you dislike about TeamUp? Certain features not available. Missing Apple Pay was annoying but this is now available Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Generally helping run and manage the business effectively Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Refine S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Refine S.") RS Refine S. Small-Business (50 or fewer emp.) 7/20/2026 "Seamless Onboarding and User-Friendly Experience" 5/5 What do you like best about TeamUp? I like how easy the systems are and its user-friendly design. I appreciate how I can do everything right in the funnel, like managing tasks and other things, directly from TeamUp. I also like that I can create and customize my own brand logo for sign-ups for memberships, making it even easier. Review collected by and hosted on G2.com. What do you dislike about TeamUp? Nothing Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? TeamUp makes member sign-ups easy and user-friendly. It smooths out transitions and fixes any issues effortlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Kelly K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly K.") KK Kelly K. Director Small-Business (50 or fewer emp.) 7/15/2026 "Straightforward, User-Friendly, and Client-Friendly" 5/5 What do you like best about TeamUp? How straightforward it is. It’s user friendly and client friendly. Review collected by and hosted on G2.com. What do you dislike about TeamUp? It can be slow when trying to book a client in. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Help with making clients use it. I find the help dest extremely efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stephen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen M.") SM Stephen M. Gym Owner Small-Business (50 or fewer emp.) 7/19/2026 "Covers all boxes and makes running the business easier" 4/5 What do you like best about TeamUp? Ease of use and the branded app features Review collected by and hosted on G2.com. What do you dislike about TeamUp? Price is a bit on the high side in my opinion Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Branded app and really easy payments and booking software for my clients Review collected by and hosted on G2.com. Show More Response from Stuart Russell of TeamUp [Editedit](https://www.g2.com/survey_responses/teamup-review-13128269/official_response/edit) Thanks so much for taking the time to review us! Really pleased to hear that the branded app and payment features are making life easier for you and your clients. We appreciate your honest feedback on pricing. We're always working to deliver strong value across all our plans, and the branded app plus seamless payments and booking really do pack a lot in. If you'd ever like to chat about your specific needs or explore whether there's a plan that works better for your business, we're here for it. Thanks again for the kind words about ease of use. That means a lot to us. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/15/2026 "Teamup Is Easy for Owners and Customers" 5/5 What do you like best about TeamUp? I really like how easy teamup is to use from an owner perspective. My customers also find teamup easy to navigate and it means any issues can be resolved quickly. Review collected by and hosted on G2.com. What do you dislike about TeamUp? That customers cannot see the pricing options or class timetable without signing up. This does somewhat prevent potential new clientele from browsing. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? We are able to manage recurring memberships and class packs efficiently, giving our customers clarity and options Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/15/2026 "Effortless Booking and Easy Payments for Clients" 4.5/5 What do you like best about TeamUp? For our clients they’re able to effortlessly book sessions when suits them. For us it makes signing people up and taking payments so easy Review collected by and hosted on G2.com. What do you dislike about TeamUp? Some features are dated in comparison to other software but they are constantly adding updates that is making the experience better Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Admin of signing clients up, taking payments and linking with memberships. Able to see reports on how the business is doing Review collected by and hosted on G2.com. 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