--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 298 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 298 scale: '5' date_modified: '2026-07-15' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 298 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of TeamUp, always available to assist and enhance user experience. (4 reviews) - Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews) - Users value the **ease of use** of TeamUp, appreciating its seamless setup and daily functionality. (2 reviews) - Users praise TeamUp's **reliability** , noting seamless performance and excellent support for their studio management needs. (2 reviews) - Users praise the **quick response speed** of TeamUp's support team, enhancing their overall experience and satisfaction. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users report a **lack of effective booking management** in TeamUp, making facility reservations challenging. (1 reviews) - Users find the **limited features** of TeamUp can lead to clunky manual adjustments for bulk editing timetables. (1 reviews) - Users express frustration with **poor customer support** , preferring quicker, real-time assistance for resolving issues efficiently. (1 reviews) ## TeamUp Reviews ### 1. Great service, made running my business smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie L. | Pole instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about TeamUp?** The team are helpful, and are super responsive. I like the dashboard and that all of the features are included within my subscription. I haven't tried other software, but this was the top recommended. **What do you dislike about TeamUp?** The only downside for me is that I run my courses in 4-week blocks that run every month regularly. The system doesn't quite fit to my needs in this way, but I've found some workarounds. however, it means that people can't book themselves as a recurring member without it prorating their fee. I have to have 2 separate memberships, and then put them manually on afterward. I can't bulk edit classes - sometimes I need to change the names of classes/put extra info in. I have to do it one by one which is quite time consuming. **Recommendations to others considering TeamUp:** use the Try it out for free offer. Give it time to understand the platform - book in for calls and make the most of the team. play around with the system to get used to it. **What problems is TeamUp solving and how is that benefiting you?** - easier to keep all paperwork online and in one place (i was using other software for this before) - Bulk changing payments is amazing - seeing unpaid invoices, which reduces my admin - adding credit to accounts (would be great to have an expiry date for these as an option) ### 2. The best thing since sliced bread! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne W. | Dance Fitness Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Team Up makes my life so much easier. It has minimised the paperwork involved in signing up members with all its online forms and payments. It feels safe for clients and for me. No more FB or text messages about cancellations and rescheduling. Clients feel in control of booking and cancelling their own classes, without needing to let me know. I also love the 'On Demand' content I can provide to my clients. No more emailing clients with videos of our classes. I just upload them to the 'On Demand' section and they are there for the clients to find themselves. **What do you dislike about TeamUp?** There isn't much I don't love about Team Up. Clients have mentioned that the 'On Demand' content would be better ordered with the most current video at the top of the list, rather than in alphabetic order. However, you can set up the videos with filters so that clients can search for videos with keywords. **Recommendations to others considering TeamUp:** It's a no brainer! Its features make life much easier! AND the technical support is top-notch! **What problems is TeamUp solving and how is that benefiting you?** I was having to pay an admin assistant to input a lot of paperwork into the old system I had. My admin costs have dramatically decreased because I no longer need any help with the Team Up system. Clients either join by using an online link and do all the admin themselves, or I can enter their details and send them an invite with minimal effort. Payments are slick and safe. Memberships are easy to cancel or to 'skip' for a month. I feel confident that my system is working well in the background of my business. The Team Up interface is professional and easy to use for all involved. It makes a good impression on my clients. ### 3. Great functionality, customer support and value for money. **Rating:** 5.0/5.0 stars **Reviewed by:** Imogen L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about TeamUp?** its got all the features I need and its good value **What do you dislike about TeamUp?** The reporting is not as comprehensive as I would like **Recommendations to others considering TeamUp:** The notification emails have great functionality - far better than MindBody in my opinion, although for some of the messages its not 100% clear what you are sending (ie it tells you there is a merge tag but doesnt say what the merge tag says). Its much better value for money than MB and also uses stripe and GoCardless so the transaction fees are cheaper too. The switch from MB to TeamUp was easy. The support team do most stuff for you. The reports are not as comprehensive as MB and I do miss that a little bit but you can find most important stuff out with a bit of digging. The Zoom integration works great and makes it very easy to run online classes at the same time as in person classes. The app for members is super intuitive (more so than MB in my opinion) The booking process for members is not so intuitive and occasionally some less techy members struggle with this. Members can do more of their own account management and can process their own upgrades, downgrades and cancellations (if you choose), which saves time. The support team are great. It seems like they are constantly making improvements and genuinely listen to customer feedback - I do feel heard with TeamUp. Refunds are a bit complicated with GoCardless who have a week long fraud prevention thing now before you can process a refund. So it feels like you are making customers wait a really long time before they can be refunded and there is no way to process the refund until this time is up so you have to just wait and set a reminder to do it rather than being able to just refund - this is a bit annoying. **What problems is TeamUp solving and how is that benefiting you?** holding online and in-person classes simultaneously, collecting payments is easy, the pre-and post class notifcations help close sales and mean more people arrive ### 4. Great product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about TeamUp?** TeamUp is simple to use for business and for customers too. Very good customer service any time I have a question, which has been particularly helpful with many changes during the last 2 pandemic years. **What do you dislike about TeamUp?** Integrations can be moderately complex and take a bit of time to initially set up, however this is also the same with competitor products which I've experienced, and TeamUps' user guides are thorough and straightforward to follow. **Recommendations to others considering TeamUp:** Book a call in with their team and see if they meet your requirements - talk to them! They're friendly and approachable. If they do what you need, you absolutely won't regret your decision. **What problems is TeamUp solving and how is that benefiting you?** Hosting our online offering, bookings for group training and 1-2-1s both online and in-person, allowing customers to manage accounts to minimise staff time spent. Customer app reduces wasted staff admin time. ### 5. Flexible and always available to help **Rating:** 3.0/5.0 stars **Reviewed by:** Sam E. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** There is a lot of flexibility in the system, meaning you can personalise it to your business and services. The team are almost always on hand to help with any questions or changes you'd like to make. **What do you dislike about TeamUp?** Despite the flexibility, the customisation of the aesthetics is quite limited. Some of my clients also go to other businesses that use teamup and they have to use a different login for each. A 'switch business' button would be ideal. **Recommendations to others considering TeamUp:** They have an integrated payment system, but no facility for storing programmes. The customer's notes section is very basic, so you'll probably end up storing some data elsewhere **What problems is TeamUp solving and how is that benefiting you?** I dread to think of the Admin time required if we did it all on paper, not to mention data protection. My clients can surf my timetable effortlessly and change their appointments round with just a few clicks. All I have to do is look at my upcoming schedule on the dashboard to keep up. ### 6. High quality versatile booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Running coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** It's the versatility of Team Up that I like best - which is the very reason I chose it. As a coach who works with both individuals and groups in a wide variety of locations, I wanted a system that could cater for these - and more. Team Up allows me to set up whatever combinations I need. It offers a fantastic range of options when it comes to taking payments too. The help and support behind Team Up are excellent - whenever I have had a query, I've received assistance very promptly. I like the fact that my clients like Team Up too - it's easy for them to access and use. I'm often asked if I have someone behind the scenes doing my admin work for me but my answer is always no, I don't need to! Team Up is my admin assistant and it does a cracking job! **What do you dislike about TeamUp?** There's very little I dislike about Team Up. If I had to pick one thing, it's that there is so much choice in how to set things up on Team Up that it can be a bit overwhelming, and sometimes the support guides don't quite have the answer I need. But that's pretty minor really! **What problems is TeamUp solving and how is that benefiting you?** * having a system where people can book themselves on without having to contact me * having a system where people can pay (and have choices in how to pay) without having to ask for bank details * having a system where clients are sent reminders ahead of their booking slots All of the above are saving me time, money and aggro! ### 7. The best business tool **Rating:** 5.0/5.0 stars **Reviewed by:** Graham L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** Easy to use for trainers and clients. Saves time. In depth reports of class attendances and current members. **What do you dislike about TeamUp?** As of yet I haven't experienced any downsides **What problems is TeamUp solving and how is that benefiting you?** Keeps a track of class attendances. Recurring payments for memberships. In depth reports allowing me to manage busienss better. ### 8. Fantastic CRM...have been using it for years now **Rating:** 5.0/5.0 stars **Reviewed by:** Gary R. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** I like the functionality of Team Up. It **What do you dislike about TeamUp?** makes everything very easy to use, from taking payments, creating sessions, managing client memberships and event providing training for clients. It keeps getting better too as the software developers keep adding more functions to an already great platform. It's very reasonably priced too and scales with your business. I wouldn't use any other system. **Recommendations to others considering TeamUp:** go for it. Team Up does practically everything you need for a gym and more. It has great customer service and they will help you with any transfer of details from any other CRM. You have nothing to lose. **What problems is TeamUp solving and how is that benefiting you?** Client management, memberships, payments and session scheduling, which are always the biggest headache. Yhis allows our team to focus more time to the clients, getting better results and making the whole experience better all round. ### 9. Great Gym Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Caz D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about TeamUp?** Its great for both coaches & members to use **What do you dislike about TeamUp?** Wish you could filter out ex members from certain elements such as birthday reminders or session count reports **What problems is TeamUp solving and how is that benefiting you?** The whole package from sign up to membership to session booking & attendance **Official Response from James:** > Hey Caz, Thank you for reaching out! And thank you for your recent feedback. This is a great idea! I'd be happy to pass your suggestion along to the product team for them to review, in case it's something they might be able to implement in the future. All the best, ### 10. Massively improved business cash flow **Rating:** 4.0/5.0 stars **Reviewed by:** Adele A. | 2018 Cohort, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** TeamUp automates customer bookings and payments in a way that has made my clients more serious about booking and attending classes and also taken all the hit-and-miss and chasing out of payments. The reporting and support are excellent and the pricing, on a scaled business, very fair. **What do you dislike about TeamUp?** If I want to monetise my OD classes I will need to do so on another service, which is frustrating since I want to do everything on TeamUp. I have hundreds of OD classes but can only bundle them into memberships, can't sell per class, which a lot of competitor software reporting allows. **What problems is TeamUp solving and how is that benefiting you?** I had clients paying by bank transfer which was an admin nightmare. Also when we got busier, having a booking system became essential and TeamUp does that really well. ### 11. TeamUp with TeamUp **Rating:** 5.0/5.0 stars **Reviewed by:** Justin F. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** The UX is great on TeamUp, very easy to adopt and navigate the different menu options. Ability to action things in bulk. Saves me huge amounts of time on admin as it handles a lot of the heavy lifting for me. **What do you dislike about TeamUp?** There's not anything that I dislike to be honest. I've recommended it to a few other club owners I know and some have them have taken it up. Worthwhile to consider. **Recommendations to others considering TeamUp:** Give it a try and see for yourself. I think they still offer a free trial. You'll love it **What problems is TeamUp solving and how is that benefiting you?** There are only so many hours in a day, I'm a very busy person and I still want family time and the end of it all. TeamUp takes the strain out of running my club, chasing direct debits, booking people on or off classes, handling paperwork etc. ### 12. Invaluable **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan H. | Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** I like the billing and booking feature allows me to keep a clear track of finances memberships in session counts I also really like how easy the software is to use for both myself and clients **What do you dislike about TeamUp?** For any memberships that aren't in use anymore they can't be deleted they can only be archived it's not a massive problem but personally I just like things to be out the way if I know that I'm never gonna use them again **Recommendations to others considering TeamUp:** If you're a personal trainer doing either one-to-one or group training sessions then this is a no brainer for keeping a track of the finances client bookings and client sessions **What problems is TeamUp solving and how is that benefiting you?** Keeping my Billing organised as well as clients memberships and if you do any group training sessions it makes automating peoples session booking incredibly easy ### 13. The setup was so easy and nothing a problem for the team. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Ease of use and flexibility and helpful support team. **What do you dislike about TeamUp?** Nothing really the team were very supportive. **What problems is TeamUp solving and how is that benefiting you?** Booking sessions instead of managing via a google document manually. ### 14. The BEST Customer service your ever have! **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie B. | owner mindset bootcamp, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** The Team! They are amazing always so helpful friendly and they always call you back when they say they are going to which is rare these days. **What do you dislike about TeamUp?** A bit behind with fast-emerging technology. Some things it cant do yet! but they are on it! and I am hopeful that they will soon be able to offer all the solutions i need for my growing business. **Recommendations to others considering TeamUp:** If your looking for a all-round studio/Personal training software that is easy to use but has a great telephone-based customer services teamlook no further! I struggle with Tech hense i wanted to speak to a human and you can speak to the wonderful Team Up Team at pretty much any time and they ALWAYS call you back! **What problems is TeamUp solving and how is that benefiting you?** My Customers find it easy to use. ### 15. Amazing and very supportive **Rating:** 4.5/5.0 stars **Reviewed by:** Siobhan H. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** Having everything in one place and that it is accessible and easy to use especially the on demand section for my clients. I have never used anyone else and this is my first experience ! **What do you dislike about TeamUp?** Nothing I love TeamUp and haven't got anything to compare it to myself and other licensees of a franchise use TeamUp and it is super helpful .no improvements needed **Recommendations to others considering TeamUp:** Easy to use and full support given when needed . Quick responses to queries . **What problems is TeamUp solving and how is that benefiting you?** On demand when ladies can't get to a class they can use the video demos and tutorials .yes I am more productive and I have everything I need on TeamUp and my business has grown ### 16. Superb Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel L. | Yoga Studio Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** The helpdesk - they really know how to communicate and deal with setup issues in a calm and considered way. They helped me transfer my clients and data over easily. **What do you dislike about TeamUp?** It's not as cheap as other products but it is flexible according to how many clients sign up and it does take a lot of the admin work out of the day today. I'd like a better dashboard for clients with access to their recordings - but they are always working on things so it will probably happen! **What problems is TeamUp solving and how is that benefiting you?** I have an integrated calendar on my website that looks great and is easy to use. Clients also can download the app and manage their own bookings, cancellations, refunds etc etc. ### 17. TeamUp is a great membership and class booking management system **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca M. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** TeamUp makes the process of managing memberships and scheduling classes very efficient. We use TeamUp for selling multiple different services including free tasters, inductions, drops ins, class packs, and monthly memberships. We also use TeamUp to sell products such as merch and event tickets. Once a customer has a TeamUp account with us we can easily move them through our sales funnel from free taster to inductions to monthly membership. Our class schedule is ever-evolving and I can quickly edit the class schedule to add/remove class and induction slots when required. The TeamUp customer service is very good, I always get a helpful response to any query. In addition, the integration of TeamUp with BoxMate is a massive selling point. BoxMate is an invaluable member engagement and retention tool. **What do you dislike about TeamUp?** We have a lot of part-time coaches and often our coaching hours change. Changing class coaches on TeamUp is very time-consuming when needing to change a lot each week, so I don't use TeamUp for coaching schedules. **Recommendations to others considering TeamUp:** If you're a coaching gym, e.g. CrossFit, go for TeamUp + BoxMate. **What problems is TeamUp solving and how is that benefiting you?** We have used TeamUp since day one of opening our gym, so problems such as membership processing and class booking have never been an issue for us. A lot of other problem solving has come through the use of BoxMate integrated with TeamUp (e.g. programme sharing, score tracking, member engagement etc.) ### 18. Easy to use and the best class booking system I’ve used **Rating:** 4.0/5.0 stars **Reviewed by:** Alison N. | Y, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2022 **What do you like best about TeamUp?** I've used a few different booking systems for classes and I've found them either complicated or not able to do what you want them to do. Team up is versatile and easy to use. You can also sync it nicely with Zoom which works really well and also offer on demand classes via Zoom or Vimeo. **What do you dislike about TeamUp?** It would be good if it could offer clinic bookings for treatments with notes etc **What problems is TeamUp solving and how is that benefiting you?** Providing on demand options for classes, monthly memberships, class passes, Zoom syncing and 1:1 scheduling. It's great at keeping track of when customers have been to classes, how many classes they have used out of their passes etc. ### 19. Team Up review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** It has stream lined our business and great easy use for all our customers with access to their personal accounts and easy for them to change amend. easy access to the Team up customer serv ice if you have an issue to resolve with great quick response **What do you dislike about TeamUp?** We have asked for a few things to be added/included but have found this format didn't work for team up slightly disappointing but nothing major fro our business. **Recommendations to others considering TeamUp:** Do your research and just ensure this is the right fit for you and what you want - lots of work for it not to be the best fit :) **What problems is TeamUp solving and how is that benefiting you?** Customer payments are much more easily managed for us and getting information to them is also quite simple once everything is set up. takes time to get it right but once there plain sailing all the way :) ### 20. Over 10 years with TeamUp **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan T. | Managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about TeamUp?** The integration with our website, any price changes or timetable changes take seconds on the website and get automatically updated on the website. The customer support is also fast. **What do you dislike about TeamUp?** There's not much to dislike, they adapted well during COVID to make things like zoom and bulk membership edits really quick and easy to do. I still probably don't use it to its full potential. **What problems is TeamUp solving and how is that benefiting you?** Quick easy payment system for members, easy to track how active members are in the classes attendances. I should definitely use the reports more as I have no doubt it has valuable information I can use within my business. ### 21. Highly recommended Team Up **Rating:** 4.5/5.0 stars **Reviewed by:** Tim K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** Extremely user friendly from a management standpoint and very flexible in creating different membership and payment options for clients **What do you dislike about TeamUp?** The design of the consumer facing web browser could do with refreshing **Recommendations to others considering TeamUp:** Team Up is an extremely user friendly management system, but they have also put a lot of time and effort into creating a system that is flexible enough for the needs of each individual business. **What problems is TeamUp solving and how is that benefiting you?** Easily being able to manage our class schedule and being able to take online payments through the team up platform are the 2 biggest positives ### 22. Great software, reliable and helpful support **Rating:** 4.5/5.0 stars **Reviewed by:** Aidan L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** I like the fact that the software is intuitive and has an easy to use UI/UX. It's reliable, and doesn't have many, if any bugs. And if there is a problem, the team are always on hand to help at a fast pace via phone or chat. **What do you dislike about TeamUp?** The consumer app could do with a lot of improvement, and seems to be behind what competitors may offer. I.e. It would be great if they had a store within the app, and other admin/profile management features for customers. The store functionality could improve, the main thing being the ability to have items be backordered. **What problems is TeamUp solving and how is that benefiting you?** We are using TeamUp to operate our Martial Arts School, and it does a great job at helping us to manage our income, reporting, attendance tracking, stock assignment of items, and some other bits too, ### 23. Save yourself valuable time every month **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Having everything all in one place. We used to spend days chasing payment every month crosschecking statements and spreadsheets now it's all done automatically and with such ease. **What do you dislike about TeamUp?** The only feature we dislike is that the store feature is not available on the customer app. You have to log in via a web browser to be able to view it. This has cost us sales in the past which has a big impact on our profitability **Recommendations to others considering TeamUp:** Best thing we did, wouldn't look back **What problems is TeamUp solving and how is that benefiting you?** The best adddition has been the OnDemand feature. We needed a way to help students practice at home and this was perfect and so many students have said how easy it is to use. We have plans to expand our content for this in the near future and can't wait. ### 24. Easy to use, fantastic customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about TeamUp?** This is a fantastic booking system with a fair pricing policy, extensive reporting options and the ability to customise your customer signup forms. The customer service is friendly and helpful way beyond the initial setup time. Highly recommended. **What do you dislike about TeamUp?** Some of our customers struggle with the registration process, particularly if they're setting up for a child. That said, once they're in even the most hesitant users are happy to book classes using the app. **Recommendations to others considering TeamUp:** I'd say hop on to a call with the support team to discuss your requirements! **What problems is TeamUp solving and how is that benefiting you?** Our booking process was entirely paper based, with a high volume of data entry required to manage reporting requirements. TeamUp hands a high percentage of this work over to customers, who can sign themselves in and book classes with ease. ### 25. Great software for running a CrossFit box **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about TeamUp?** The layout is clean and easy to navigate plus the calendar is also well laid out so you can see the week ahead nice and easily. Memberships are easy to manage and see exactly what's going on. **What do you dislike about TeamUp?** As we have many coaches that work varying class times each week it isn't really quick to allocate them - Being able to allocate them directly from the calendar screen with a simple drop down to select their name from that class time would be a huge time saver for us. **What problems is TeamUp solving and how is that benefiting you?** We no longer have to run spreadsheets to track memberships plus we used to have people transferring us cash in to our bank so it's way better having this processed and managed by the system each month. ### 26. Prompt **Rating:** 5.0/5.0 stars **Reviewed by:** Shennon S. | Studio Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about TeamUp?** Prompt, precise and nothing is too much of a trouble when over the phone. There are check backs too. This helps when I'm busy and tend to forget, the check backs are fab reminders. **What do you dislike about TeamUp?** Can't get my answers instantly. lol BUT quick enough. We tend to expect instant results these days so making me wait is not a bad thing. (It was mandatory to leave feedback hence I had to write something. lol **What problems is TeamUp solving and how is that benefiting you?** optimising the tools available in teamUp to make things easier for me(business owner) ### 27. Makes life easier for your members and you! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Being able to track the activity levels of our members so that we can support them if they're slipping. Knowing how many people to expect at each session is important for planning too! **What do you dislike about TeamUp?** Nothing really. It's all very simple and easy-to-use. If we've had any issues in the past they're usually user errors and we get the support we need to rectify them straight away. **What problems is TeamUp solving and how is that benefiting you?** Manging payments really. We used to do manual invoicing each month and it was such a pain! This way, the collection of payments is automatic which saves us a lot of time. ### 28. Team Up is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Easy to use booking system, helpful customer care team. Covid 19 Tools were useful when lockdowns hit. Membership, customers and calendar tabs have been great in organising information and reports have helped to see progress. **What do you dislike about TeamUp?** Would be great if i could put programming of workouts and training into each session and the customers be able to log their progress rather than using another app. **What problems is TeamUp solving and how is that benefiting you?** Easy direct debit card use or cash acceptance, great to see attendances of customers or people who are slipping away or inactive so we can email or contact them swiftly with mailchimp connection. ### 29. Easy to use system and great support. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah E. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** Team up is really easy to use and the support team are brilliant. **What do you dislike about TeamUp?** Honestly absolutely nothing. It's a great system. **Recommendations to others considering TeamUp:** This system is so easy to use for admin and clients. The support team are amazing **What problems is TeamUp solving and how is that benefiting you?** Before using team up we used two systems for our personal training and one for bookings. It's so much easier having it all on system. Our customers are much happier being happy having access to all this information too. It's also handy them receiving the booking reminders. ### 30. The site is easy to use and user friendly on both sides. **Rating:** 4.0/5.0 stars **Reviewed by:** Lucy H. | Personal trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about TeamUp?** I really like how you can amend things for the customer if needed. It used to be difficult to add a client to class if they had paid cash but this seems to have been updated. **What do you dislike about TeamUp?** I find the on demand library a little bit complex. **Recommendations to others considering TeamUp:** It's a good intuitive system, but as it is able to do a lot you will need to take the time to learn **What problems is TeamUp solving and how is that benefiting you?** Easy bookings which means people return. Multiple membership options available to people Being able to add trainers who cover my classes ### 31. TeamUp works well for my Pilates Studio. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Clients comment on how easy it is to manage their classes on the app. I can set up and manage classes and memberships easily. I liked the look of Teamup compared to other providers. **What do you dislike about TeamUp?** There are a couple of functions that would be good to have. It would be good if clients could be linked to the website more easily via the app to manage memberships and access the store. It would also be helpful to take instalments for course/event bookings (perhaps it does this already!) **Recommendations to others considering TeamUp:** It seems to do everything you need it to. **What problems is TeamUp solving and how is that benefiting you?** I spend so much less time doing admin now. It looks professional for my clients. The subscriptions mean my income is more steady and secure. New customers can sign up easily. ### 32. Changing to TeamUp was the best decision for my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** TeamUp is super easy to navigate and understand. It makes making changes to the schedule or any other changes like memberships upgrades etc super easy, I can do everything off my phone if I wanted! I love the auto email features, they are really helpful and definitely help generate more income into my business as you can target customers more specifically rather than generalised emails. Customer service are the BEST! **What do you dislike about TeamUp?** I would love to be able to cap a number of 'free taster' or 'intro offer' clients in a class. For me setting up extra classes for free taster session clients looks too clunky on my schedule so I'd rather book them into existing classes. I can't cap numbers however so sometimes I have too many free taster session people booking into a class. **Recommendations to others considering TeamUp:** If you are looking for extensive but simple features and ease of use, this software is for you! **What problems is TeamUp solving and how is that benefiting you?** My problem with my previous software was it was so complicated and time consuming. This had a huge effect on my overall mental well-being. Switching to TeamUp gave me my sanity back! It's so easy and intuitive, I feel more confident as a business owner:) ### 33. Really simple booking system - saves me so much time using TeamUp **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** Ease of use, I like that it keeps track of all aspects of my client. **What do you dislike about TeamUp?** Not being able to book someone who's not yet paid for a session. I wish there was a 'holding' appointment process where you can 'pencil' someone in until they've confirmed and paid **Recommendations to others considering TeamUp:** I'd recommend using TeamUp to any Personal Trainer or Gym/Wellness Centre manager. It's easy to use, easy fo rthe customer to use and it saves time doing admin work. **What problems is TeamUp solving and how is that benefiting you?** Accounts! I send over the CSV sheet to my accountant and let him deal with it! Makes things so much easier. It means my time is better spent doing my actual job. ### 34. Amazing software, but development can be a little bit slow..! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** It's broad and customisable. TeamUp has a tonne of functionality. Being able to track lots of activity and then pull reports on it is fab. **What do you dislike about TeamUp?** It can take far too long to fix issues or get support from TeamUp. There can be quite a few limitations which can impact on customer experience, and should be a quick fix from their end. **Recommendations to others considering TeamUp:** Consider the speed with which development might be useful to your business before buying into it. **What problems is TeamUp solving and how is that benefiting you?** TeamUp takes all of the labour out of our class passes, billing, and some aspect of customer loyalty. We wouldn't have the resources to manage our customers otherwise ### 35. Great booking system with lots of features and tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Founder and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The clear dashboard view and ease to set up passes as well as manage bookings for customers. **What do you dislike about TeamUp?** There's nothing I dislike about TeamUp as a system. **Recommendations to others considering TeamUp:** User friendly **What problems is TeamUp solving and how is that benefiting you?** Bookings, Class Pass Purchases and Managing customers' queries. I love the bulk edit function, as well as the fact that TeamUp regularly rolls out new features which makes managing my business a lot easier. The monthly revenue figures are always helpful too. ### 36. Easy to navigate booking system **Rating:** 4.0/5.0 stars **Reviewed by:** Nathalie A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about TeamUp?** I like having different options for class bookings and flexibility **What do you dislike about TeamUp?** I dislike that course bookings do not have as many features and flexibility as regular class bookings... Even down to little things like choosing your own name for the bookings course page (instead of now, beyond etc) **Recommendations to others considering TeamUp:** The cost, it is very expensive in comparison to other companies. **What problems is TeamUp solving and how is that benefiting you?** N.a ### 37. Hotpod Yoga Reviews Teamup **Rating:** 4.5/5.0 stars **Reviewed by:** Anita M. | director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** Calendar function is great, seeing class attendance over a period. **What do you dislike about TeamUp?** Not being able to see class attendace after class, showing the actual number attended ( as it doesnt take into account cancels / no shows) Also would be great to pull a list of inactive customer report Be great to find a way to run a report to pull up possible duplicate accounts too **What problems is TeamUp solving and how is that benefiting you?** None on going atm ### 38. Great customer service and set-up support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Great customer service and set-up support. It's easy to maintain and set up new entries. I like the Zoom integration and reminder emails which are useful for my clients. **What do you dislike about TeamUp?** Customers are limited to purchasing only one single-entry to a class and you must create an account to do so. I appreciate how this helps with customer retention, however, I offer classes outdoors for which my customers would like to purchase additional tickets for their friends on a one-off basis. **What problems is TeamUp solving and how is that benefiting you?** The demand platform offers a nice extra to the whole customer experience and I use it as an incentive to get monthly memberships as opposed to class-passes and single tickets. ### 39. Hands down the best booking system out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Clean, simple to use and unmatched support **What do you dislike about TeamUp?** If your business is a little more complicated, you have to get creative to find workarounds eg. if you offer 2:1 private lessons, want to book people in before they've paid or want to offer monthly payments on classes (using memberships for this adds extra steps) but the system has a lot of options to solve problems. **Recommendations to others considering TeamUp:** Make use of the support such as zoom calls to help get set up but get familiar with the system first and try a few different ways of setting things up (if you can find a friend who uses it already that'll save a lot of time too). **What problems is TeamUp solving and how is that benefiting you?** Being able to offer multiple payment options has been really important with the cost of living crisis. For new businesses, flexibility to choose and change how you run classes makes a big difference too. ### 40. Superb Gym management software **Rating:** 4.0/5.0 stars **Reviewed by:** FBL D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** Teamup just keeps everything in one place its super for reporting and the team is super responsive. its nice to be able to see the business overview on the dashboard **What do you dislike about TeamUp?** i think there could be some more reporting options but that is more a business specific report as opposed to general reporting **Recommendations to others considering TeamUp:** Great piece of software for management of gyms **What problems is TeamUp solving and how is that benefiting you?** keeping track of numbers ### 41. Invaluable for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Easy to manage clients and memberships. I have been using Teamup for years now and I don't think I would be able to stay organised without it. **What do you dislike about TeamUp?** There is nothing I dislike about it really. **Recommendations to others considering TeamUp:** Since switching to TEamup several years ago, I have never looked back. I helped me to grow my business as it saved me so much admin time. My customers also really love it as they can stay in control of all their payments and bookings. **What problems is TeamUp solving and how is that benefiting you?** It is easy for my clients to manage their own accounts and book classes. All of their membership payments are automated so it saves us all a lot of time each month. ### 42. Empire **Rating:** 4.5/5.0 stars **Reviewed by:** Emma W. | SIPP Administrator , Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** I like that there is an option for online chat to get assistance quickly. **What do you dislike about TeamUp?** It can be quite difficult to get an immediate response as a lot of queries go through to the team and they respond via email. **Recommendations to others considering TeamUp:** N/A **What problems is TeamUp solving and how is that benefiting you?** TeamUp has so many options for setting up classes, in person and online. The cost at the moment is definitely worth the amount of features that are available. ### 43. Great booking system. **Rating:** 4.5/5.0 stars **Reviewed by:** Emma W. | Company director, instructor, studio manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** It's easy to edit individual sessions and/or the whole schedule. Using TeamUp saves me so much admin time. **What do you dislike about TeamUp?** No guest user option for store purchases. It would be great to have that function to allow non members to purchase merchandise **Recommendations to others considering TeamUp:** TeamUp offers a great service at excellent value, charging based on active users. **What problems is TeamUp solving and how is that benefiting you?** Time saving on schedule management, bookings and membership sales ### 44. Awesome ap that makes running a business simple **Rating:** 5.0/5.0 stars **Reviewed by:** Stella B. | Owner GYM, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** The members have total control of their account - bookings and payments **What do you dislike about TeamUp?** At the moment it's not easy to bulk cancel profiles that don't actually use your business **Recommendations to others considering TeamUp:** Definitely recommend it to new gym owners **What problems is TeamUp solving and how is that benefiting you?** The guys are good at responding to questions abs development ideas. It makes monthly accounting easy with reports etc ### 45. TeamUp helped us transition from an existing system which allowed us to work more efficiently. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Great UI design and thorough reporting options. Fee collection, capturing customer details and class management have improved our operation significantly. **What do you dislike about TeamUp?** Product upload into the shop does not cater for multiple variations in a single upload. **Recommendations to others considering TeamUp:** If, as we did, you are migrating from an existing system take the time to identify the functional requirements. This includes existing procedures, data structures and financial systems already in place for fee collection. Doing this allowed us to present our requirements clearly and concisely which in turn allowed the TeamUp guys to map our needs to the software. **What problems is TeamUp solving and how is that benefiting you?** Integration of finance and admin. ### 46. TeamUp makes my life so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The most helpful thing is not have to chase money anymore and knowing that I'm not missing payments from members. I also love the fact that you can automate ParQ's and forms that you require from members without chasing. **What do you dislike about TeamUp?** Currently there is nothing that I dislike and I haven't come across any bugs or glitches in the 3 years that I've been using it. **What problems is TeamUp solving and how is that benefiting you?** Not having to book members in myself, automated emails for new members makes delivery of content a breeze. I am now far more productive with my work as I don't have to worry so much about the admin side of things. ### 47. Game changer for my Business Mercury Fitness NI **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Team up has gave me complete control in running my clients and business which has transformed my business. I the love user app as it's a such a professional service **What do you dislike about TeamUp?** To be honest for what i need team up for there ain't any down sides i can think of. It keeps things simple and doesn't over complete booking and managering my clients **Recommendations to others considering TeamUp:** join **What problems is TeamUp solving and how is that benefiting you?** My problems where i didn't have a payment system for my clients, no way of knowing who was coming to my classes and put together training packages and get new members signed up. Team up sorted that problem. ### 48. Saved us some much time! **Rating:** 5.0/5.0 stars **Reviewed by:** Jak W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Team Up has saved us loads of time with the admin side of things and setting our members up with reoccurring payments and bookings. **What do you dislike about TeamUp?** Nothing! We all highly recommend Team Up! **What problems is TeamUp solving and how is that benefiting you?** Making it so much easier to manage the amount of sessions and bookings for both us and our clients. Our members find it so easy to use and naviagate. ### 49. Business makde easy **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola H. | Director and Pilates Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about TeamUp?** I love that you can see classes and attendance for the week at a glance. The reports are especially helpful for planning purposes. **What do you dislike about TeamUp?** I sometimes find the billing to clients difficult for them to see and understand, especially when paments have been skipped or amended. **What problems is TeamUp solving and how is that benefiting you?** I find it easy to keep on top of class attendance and what memberships are being utilised at any one time. ### 50. TeamUp has completely transformed our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** The booking system is simple and effective. **What do you dislike about TeamUp?** The reports are difficult to manage after a point. **Recommendations to others considering TeamUp:** Keep the types of memberships you create as streamlined as possible. This will allow the software to create more accurate reports when you need them. **What problems is TeamUp solving and how is that benefiting you?** As a payment portal and booking system it works perfectly for us. ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+16%3A25%3A59+-0500&secure%5Bsession_id%5D=4a6d0cc7-1f3f-4096-826c-7f4b802a70c8&secure%5Btoken%5D=0cdba95d005fd56d17f52aec31d67d695afcd9d999fa4e9455e06960a999802b&format=llm_user) ## TeamUp Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## TeamUp Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (500 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)