--- title: TeamUp Reviews meta\_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 329 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 329 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- ### TeamUp Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. [(4 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463398&qs=pros-and-cons#reviews) Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462582&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463783&qs=pros-and-cons#reviews) Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463861&qs=pros-and-cons#reviews) Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463668&qs=pros-and-cons#reviews) Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463158&qs=pros-and-cons#reviews) Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463321&qs=pros-and-cons#reviews) Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462497&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TeamUp ##### 1. Customer Support Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. [ See 4 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463398&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you like about TeamUp? TeamUp offers a fabulously simple interface for setting up your studio times and offerings - with easy access for your clients, and good integrations ##### 2. Client Satisfaction Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462582&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you like about TeamUp? A good club management software with excellent reporting features. The support team are also very quick to respond. ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Small-Business (50 or fewer emp.) 5.0/5 "Long standing brilliant partnership" What do you like about TeamUp? The speed of resolving enquiries the consistent updates to improve software and the help it gives towards customer retention ##### 3. Ease of Use Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463783&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Simon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon P.") SP Simon P. Small-Business (50 or fewer emp.) 5.0/5 "You should pick Teamup" What do you like about TeamUp? The easy to use app not only for myself but also my customers. The app allows me to email customers, which saves me a lot of time and also send them ##### 4. Reliability Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463861&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you like about TeamUp? TeamUp offers a fabulously simple interface for setting up your studio times and offerings - with easy access for your clients, and good integrations ##### 5. Response Speed Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463668&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you like about TeamUp? A good club management software with excellent reporting features. The support team are also very quick to respond. ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Small-Business (50 or fewer emp.) 5.0/5 "Long standing brilliant partnership" What do you like about TeamUp? The speed of resolving enquiries the consistent updates to improve software and the help it gives towards customer retention ### Top Cons or Disadvantages of TeamUp ##### 1. Booking Issues Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463158&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you dislike about TeamUp? Lack of facility for effectively handling facility bookings. ##### 2. Limited Features Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463321&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you dislike about TeamUp? The only minor gripe we have is when bulk editing session timetables - the interface can be a bit clunky, so I tend to do it manually / avoid having t ##### 3. Poor Customer Support Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462497&qs=pros-and-cons#reviews) See Related User Reviews ![Vicky R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicky R.") VR Vicky R. Small-Business (50 or fewer emp.) 5.0/5 "Great class booking software" What do you dislike about TeamUp? I preferred being able to speak to someone in real time to answer customer support questions. Sometimes these are small issues that can be solved wit ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/17/2026 "User-Friendly Booking, But Too Pricey Without a Lighter Plan" 3.5/5 What do you like best about TeamUp? Ease of use for me and customers, I have little experience with booking systems and I find it user friendly Review collected by and hosted on G2.com. What do you dislike about TeamUp? The cost is high for me as a small studio, I dont use many of the features and I al not saying they are not useful to other people but for me I would live a light version that is more affordable. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Teamup benefits me as I dont have to spend lots of time explaining to customers how to book, all payments/refunds are taken care of with little to no problems at all Review collected by and hosted on G2.com. Show More Response from Stuart Russell of TeamUp [Editedit](https://www.g2.com/survey_responses/teamup-review-13124227/official_response/edit) Thanks for the honest review! We're genuinely glad that the ease of use is working for you and your customers, and that payments and refunds are running smoothly. That's core to what we do. We completely understand that pricing is a real consideration, and we appreciate you sharing that feedback. It's something we hear, and we're always thinking about how to deliver strong value to all our customers. Thanks for choosing TeamUp and for taking the time to share your thoughts. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Yanpingf .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yanpingf .") Y Yanpingf . Admin Small-Business (50 or fewer emp.) 7/15/2026 "Easy Setup and Helpful Support, but Slow Updates and Frequent Downtime" 3.5/5 What do you like best about TeamUp? Easy to start with a new business set up. There are some relatively responsible team members supporting the new users Review collected by and hosted on G2.com. What do you dislike about TeamUp? Speed slow, off for many times, not reflecting immediately to the user end if there is any schedule changes or booking reservations Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Certain technique issues that we are not familiar with, they give guidance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Keshia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keshia S.") KS Keshia S. Small-Business (50 or fewer emp.) 7/15/2026 "Effortless Booking Management with TeamUp" 5/5 What do you like best about TeamUp? I really like TeamUp for its convenience and up-to-date service. I can have the app on my phone, tablet, or desktop, and it's always logged in for instant use. Setting it up was very easy. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I find it challenging that TeamUp doesn't support taking payments in-house that go straight to accounts. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I use TeamUp for client booking at my boxing gym. It resolves technical issues with memberships, payments, and scheduling. I love the convenience and up-to-date service since I can access it on my phone, tablet, or desktop for instant use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Sarah F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah F.") SF Sarah F. Fitness instructor Small-Business (50 or fewer emp.) 6/29/2026 "Incredibly Flexible—Fits Our Business Perfectly" 5/5 What do you like best about TeamUp? It is so flexible to the individual set up of our business. Anything I've asked it to do has been possible Review collected by and hosted on G2.com. What do you dislike about TeamUp? Literally nothing, completely happy with it Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Saves us so much time because it does all the things we used to do manually and track on spreadsheets e.g. class bookings, cancellations, rescheduling client bookings and clearly shows billing & outstanding payments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa M.") LM Lisa M. Marketing & Events Manager Small-Business (50 or fewer emp.) 7/15/2026 "Feature-Rich and Flexible for Classes and Appointments" 4/5 What do you like best about TeamUp? I like how many different features it has. Being able to use the software for both classes and different appointments. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I am not super keen on the calendar. I would much prefer to have a drag/drop system to change to a different coaches availability. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Giving more retention tools has been a great addition! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Roi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roi L.") RL Roi L. Director Small-Business (50 or fewer emp.) 7/15/2026 "Easy to Use, Simple Payments, and Quick Issue Resolution" 5/5 What do you like best about TeamUp? Easy to use, works well with our training app boxmate, simple Payment collection and when issues usually sorted quickly Review collected by and hosted on G2.com. What do you dislike about TeamUp? When we used it - Gocardless because the rebelling for missed payments took ages, other than that nothing really. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Easy to sign up new members and for them to attend classes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sam D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam D.") SD Sam D. Owner Small-Business (50 or fewer emp.) 7/20/2026 "Easy Auto Messages, But the Kiosk and Gym Features Need Major Improvements" 2/5 What do you like best about TeamUp? It is easy to set up the auto messages and edit them anytime. Review collected by and hosted on G2.com. What do you dislike about TeamUp? It seems to be behind on gym needs. The kiosk is poor in comparison to others like push press for example. Once a program is in the system there should be a way to remove it. The app should have features that help with the community at the gym like a social page. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? Keeping my clients in one database and helping with a place to keep everythning client info. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Carmen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen C.") CC Carmen C. Owner Small-Business (50 or fewer emp.) 7/19/2026 "Family Sign-Ups Made Easy" 4/5 What do you like best about TeamUp? Option to add families so the parent can sign up for themselves and for their children Review collected by and hosted on G2.com. What do you dislike about TeamUp? When we create private lessons, it doesn’t give an automatic reminder to the teachers Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? It’s making a very easy and streamline for my clients to sign up online Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Patrik K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrik K.") PK Patrik K. Director Small-Business (50 or fewer emp.) 7/20/2026 "Great tool for booking system - easy to manage" 5/5 What do you like best about TeamUp? The calendar view shows all personal trainer times and clients in one place. Review collected by and hosted on G2.com. What do you dislike about TeamUp? That it isn’t possible to charge clients different fees when they book sessions with different PTs. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? So far, always get help when needed so it does benefits the business overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/19/2026 "Efficient Booking, Minimal Admin Hassle" 5/5 What do you like best about TeamUp? I really like that clients can book and cancel appointments themselves, which means I don't have to handle booking too much. It takes away a lot of admin work for me and puts the booking management towards my clients a bit more. I can also use TeamUp for one-off workshops, which is convenient. The initial setup was really easy, and I found the onboarding call super helpful with the team always available to answer questions. Review collected by and hosted on G2.com. What do you dislike about TeamUp? Nothing Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I use TeamUp for group coaching as a booking system. It takes away a lot of admin for me and shifts booking management toward my clients. Clients can book and cancel themselves, reducing my admin tasks significantly. Review collected by and hosted on G2.com. Show More Response from Stuart Russell of TeamUp [Editedit](https://www.g2.com/survey_responses/teamup-review-13127227/official_response/edit) What a brilliant review, thank you! It's absolutely spot on that the self-service booking takes a massive weight off your shoulders. When clients can manage their own bookings and cancellations, that's real admin freedom for you, and it genuinely does shift things in the right direction. We're so glad the onboarding call landed well for you and that the setup was straightforward. That's what we're all about, really – making it easy from day one and sticking with you to make sure you get the most out of it. Thanks for choosing TeamUp and for taking the time to share this feedback. Lovely to hear! 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