--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 290 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 290 scale: '5' date_modified: '2026-07-15' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 290 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of TeamUp, always available to assist and enhance user experience. (4 reviews) - Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews) - Users value the **ease of use** of TeamUp, appreciating its seamless setup and daily functionality. (2 reviews) - Users praise TeamUp's **reliability** , noting seamless performance and excellent support for their studio management needs. (2 reviews) - Users praise the **quick response speed** of TeamUp's support team, enhancing their overall experience and satisfaction. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users report a **lack of effective booking management** in TeamUp, making facility reservations challenging. (1 reviews) - Users find the **limited features** of TeamUp can lead to clunky manual adjustments for bulk editing timetables. (1 reviews) - Users express frustration with **poor customer support** , preferring quicker, real-time assistance for resolving issues efficiently. (1 reviews) ## TeamUp Reviews ### 1. Overall pretty good software **Rating:** 3.5/5.0 stars **Reviewed by:** Toby L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The ease of members using the software and the signing up process receiving automated email with follow up instructions. **What do you dislike about TeamUp?** Minimal ability with no show class penalties and no ability to set classes to open same time each day **What problems is TeamUp solving and how is that benefiting you?** Take payments automatically and schedule all my classes for members to book at ease **Official Response from James:** > Hi Toby, Thanks for reaching out. We're thrilled that our software has made things easy for your members. It's always great to hear positive feedback like this. We understand how important it is for your business to have the ability to set class penalties for no-shows and the option to schedule classes to open at the same time every day. We're actively enhancing our software to meet your needs and appreciate your input. We're excited to announce that we'll introduce a new feature later this year that will allow you to penalise no-shows automatically. This feature will make managing class attendance easier and ensure your classes are always full. Thank you for being a valued member of TeamUp. We're committed to providing you with the best possible experience and look forward to continuing to support your business. All the best, ### 2. So simple and easy to use. great onboarding team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about TeamUp?** Ease of use. The support and backend system is so good. **What do you dislike about TeamUp?** I dont use all of the tools so I can forgot certain things and when i do need them I struggle to remember how to do it. **What problems is TeamUp solving and how is that benefiting you?** Takes away the admin for joining members and time in booking people on the class. **Official Response from James:** > Hey there! Thank you for sharing your thoughts and providing feedback about TeamUp! We're delighted to hear that you find our platform's ease of use as one of its standout features. Our team is dedicated to crafting a user-friendly experience, and it's rewarding to know that our efforts have been beneficial to you. We understand that it can be challenging to remember certain features if you don't use them regularly. To address this, we offer comprehensive documentation and support resources, which can serve as a helpful reference guide whenever you need assistance. Our support team is also here to answer any questions you may have and provide guidance whenever needed. If there's anything specific you'd like to learn more about or if you have any suggestions to enhance your experience further, please feel free to reach out. All the best, ### 3. Disappointing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about TeamUp?** Initially super friendly support and streamlined payment facilities **What do you dislike about TeamUp?** Poor customer service with arising issues. Phone number disconnected and a chat support that can take days for a response. Lack of support once I decided to leave. Minor mistakes made, a customer recieved a duplicate payment, booked calls sometimes not returned, I was billed incorrectly, account closed on wrong day. **What problems is TeamUp solving and how is that benefiting you?** I used team up to streamline payments through gocardless and stripe onto customers accounts automatically, this saves lots of time compared to manual entries **Official Response from Mitch Tate:** > Hi there, Thank you for sharing your candid feedback. It's really appreciated to help us learn and improve. We're really sorry to hear you did not have a good experience. Our aim is to be responsive and supportive no matter what your decision and we're truly sorry if that did not happen on this occasion. Our team strives to respond promptly to all enquiries, but due to high demand and unforeseen circumstances, there may be delays. We apologise for any inconvenience caused and are implementing measures to improve our response times and ensure more efficient support across all communication channels. We deeply regret to hear there were minor mistakes that occurred during your interactions with our services. We apologise for the inconvenience caused and assure you that we are actively investigating the examples you shared to prevent their recurrence in the future. I'm sorry to hear you had a customer who received a duplicate payment. Please email us on support@goteamup.com so we can take a look at what happened and help you correct this. We take your feedback seriously and are actively working to address these concerns and improve our services. Sincerely, ### 4. A great way to digitise running your Gym/Fitness Facility **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Easy to navigate and set up with plenty of support on hand when you need it. Not only does it make class management a doddle, but keeping on top of payment and client relations is also a breeze **What do you dislike about TeamUp?** We would love to add more client data within TeamUp without relying on 3rd party apps (such as goals, health data etc.). Something that the client could add to and view in the app as well as us being able to work with it on the desktop version. **What problems is TeamUp solving and how is that benefiting you?** Centralises all payments in one place to make it very easy to track and manage. The automation help with client engagement and retention. Class and schedule management is very easy to keep on top of. **Official Response from James:** > Hey Chris, Thank you for your recent feedback. I hope you are having a lovely day so far. We are launching our custom-branded app service this month. Are you OK with contacting our sales team so we can show you this in more detail? You can contact us at enquiries@goteamup.com to request a walkthrough. All the best, ### 5. Efficient for Business and Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Imani W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about TeamUp?** Great on boarding approach and links that are supportive if you have questions **What do you dislike about TeamUp?** For a small business with under 50 clients starting price is steep **What problems is TeamUp solving and how is that benefiting you?** All bookings are centrally located and clients can handle their own memberships and registrations **Official Response from Tash Popovic:** > Hey Imani, Thank you so much for sharing your feedback and experience with TeamUp. It's great to hear we've been able to provide a good onboarding experience and information to support you and your business! We understand your concerns regarding the pricing, especially as a small business with a smaller client base. That initial investment may seem significant, but our software and service are designed to offer comprehensive feature access to assist with business growth and efficiency. We'd be happy to help along the way. We appreciate your understanding, and our customer service team is always available to assist you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 6. Very helpful service **Rating:** 5.0/5.0 stars **Reviewed by:** Jayne W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about TeamUp?** Very helpful service, friendly and quick to respond **What do you dislike about TeamUp?** There are a lot of features that we do not use that you can not opt out of **What problems is TeamUp solving and how is that benefiting you?** Easy for customers to book onto classes, all payments are taken securely and we no longer get lots of requests for people asking us for links etc as we have automated reminders going out for repurchasing class packs. ### 7. Transfer of business to Team Up **Rating:** 4.5/5.0 stars **Reviewed by:** Benson James M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The support from the team has felt meaningful and consistent from the first presentation I had. Each area of the business seems to be in tune which has made our journey so far extremely positive. **What do you dislike about TeamUp?** At this stage there is not anything that has been a challenge that hasn't been supported through the team. **What problems is TeamUp solving and how is that benefiting you?** We wanted to bring our community programmes and commercial start up together. Team Up allows us to do that. **Official Response from Tash Popovic:** > Hey there Benson, Thank you so much for sharing your feedback and experience with TeamUp. It's fantastic to hear that we've been able to support from the get-go! We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. We appreciate your time, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 8. simple to use and very powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** Everything is in once place, reporting, finances, tracking etc **What do you dislike about TeamUp?** Some reporting could be crisper and more clear and the store i think could be a little better **What problems is TeamUp solving and how is that benefiting you?** memership and payments all in one place **Official Response from Tash Popovic:** > Hey Sam, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that TeamUp provides for everything in one place. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Our product team is working on further revamping our revenue and payroll reporting as well as the store. Rest assured, exciting things are to come! We appreciate your patience and understanding, and our customer service team is always available to assist you with any questions. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 9. Fantastic Timesaver!! **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about TeamUp?** TeamUp allows me to manage so many different aspects of my pilates studio from one place. Clients find it easy to use. It has saved me so much time doing admin! **What do you dislike about TeamUp?** There are one or two small things that I would love changed that would make my life even easier but apparently they are not possible **What problems is TeamUp solving and how is that benefiting you?** Allowing clients to make bookings and payments for Pilates classes directly. This avoids me having to manage this manually **Official Response from James:** > Hey Elaine, Thank you for your recent feedback. I hope you are well. Are you OK with reaching out to our support team about this? We'd love to learn more about this again. It will also allow us to ask follow-up questions to see if this is now possible. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 10. Excellent management software **Rating:** 4.5/5.0 stars **Reviewed by:** Sara L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TeamUp?** It's very easy to use- you have your classes, students and revenue at a glance. The user interface is accessible and intuitive. The system is stable and doesn't crash. **What do you dislike about TeamUp?** I haven't encountered any downsided yet. It's a very good system. **What problems is TeamUp solving and how is that benefiting you?** Organising classes, keeping track of students and payments. It ensures that all teachers see who's booked and when, and the studio owner can keep track of finances easily. ### 11. Professional and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** It's an incredibly intuative product to use, with all the features you could want or need. The support team are very helpful, and will do whatever they can to help assist you. **What do you dislike about TeamUp?** I'd like more branding options I think, to have more of a feeling of my business when my clients are using TeamUp. **What problems is TeamUp solving and how is that benefiting you?** Timetable, membership payments. I don't know how'd i'd operate with out it. **Official Response from James:** > Hi there, Thank you for your kind words and positive feedback about TeamUp. It's great to hear that you find our product intuitive to use and that it offers all the features you want or need. Also, we appreciate your suggestion regarding more branding options. We understand the importance of having a cohesive brand experience for your clients, and we're always working on enhancing our customisation options. If you have any further suggestions or specific ideas on how to see more branding options implemented, please don't hesitate to share them with us. We're committed to providing the tools and features that align with your business needs. Thank you for choosing TeamUp, and we look forward to supporting you and your business. All the best, ### 12. Team Up is user friendly for both consumer and company. **Rating:** 4.5/5.0 stars **Reviewed by:** Matt H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Being able to customise memberships, payment and booking options fully. The dashboard spells things plainly and isn't confusing. **What do you dislike about TeamUp?** The calendar that members view to make their bookings could be more customisable, easy to understand, or simply look slicker. **What problems is TeamUp solving and how is that benefiting you?** Team Up's customisable options on booking windows allows for a user experience that means we are not contacted about bookings, rather they are made via app. **Official Response from James:** > Hey Matt, Thank you for your recent feedback. Our product team are actually looking to update the customer-facing calendar very soon so it is more in line with your business calendar. That said, could you provide more details on how you would like this to be more customisable? Please contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this in more detail. All the best, ### 13. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Rhea W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Constant support from the team and you can request new features if they aren't already available. **What do you dislike about TeamUp?** Downloading reports can be buggy if you are using safari. I wish there was an option to automatically charge for no-shows. **What problems is TeamUp solving and how is that benefiting you?** Being able to schedule classes and book clients in. Very easy to follow so you can store all client info eg waivers and notes with the profile. **Official Response from James:** > Hey Rhea, Thank you for your recent feedback. I hope you are well today. So that you know, the product team are currently working on a feature which will allow you to charge no-show/late cancels customers automatically - so watch this space! Regarding the bug issue with Safari, we are keen to troubleshoot this further with you. Can contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this? All the best, ### 14. Such brilliant software! **Rating:** 5.0/5.0 stars **Reviewed by:** Di W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** It's incredibly easy to use for bookings, and administration activities. I like the reports facility and how easy it is to amend descriptions, times, etc. **What do you dislike about TeamUp?** I don't really see any 'downsides' just some improvement areas that would be helpful. For example increasing emails that can be sent e.g. bespoke emails. It's all in one place then rather than having to upload to mailchimp for just 1 or 2 emails. **What problems is TeamUp solving and how is that benefiting you?** It's making class booking easy for my clients and less administrative for me (used to be by text message!). It also holds all of my customer data securely and enable online payments. **Official Response from James:** > Hey Di, Thank you for your recent feedback. I hope you are well. Are you OK with reaching out to our support team about this? We'd like to know how you envision this email feature working. It will also allow us to ask some follow-up questions. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 15. Be Strongher Fitness **Rating:** 5.0/5.0 stars **Reviewed by:** Ali D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about TeamUp?** Very prompt response rate, solution oriented **What do you dislike about TeamUp?** Everything is working well so far. No complaints **What problems is TeamUp solving and how is that benefiting you?** From payments to bookings amking all aspects of admin work easy **Official Response from Tash Popovic:** > Hey Ali, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you find our software reliable. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business and you haven't had any trouble we couldn't assist with. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 16. Simple to use, efficient and massively time-saving **Rating:** 5.0/5.0 stars **Reviewed by:** Krish S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** I don't have to worry about cash or whether or not people have paid me. It's all automated. I can adapt everything to fit my business model. **What do you dislike about TeamUp?** I like that it's simple for my clients to use as well. Every time I think of something I need it to do, it can do it. **What problems is TeamUp solving and how is that benefiting you?** Keeps everything in one place and takes away the stress and time of dealing with payments ### 17. Great support network **Rating:** 4.0/5.0 stars **Reviewed by:** Stevie J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about TeamUp?** appreciate how TeamUp handles subscription fees with a sliding pricing scale **What do you dislike about TeamUp?** Customer interface is too clunky. Not as slick as MBO **What problems is TeamUp solving and how is that benefiting you?** Customer bookings and payment system online **Official Response from James:** > Hi Stevie, Thank you so much for your feedback on TeamUp! We really appreciate your support and your thoughts on our sliding pricing scale for subscription fees. I'm excited to let you know that we're actively working on a new and improved customer interface to address your concerns. Our goal is to deliver a more seamless and intuitive experience for our valued users like you. We'd love to offer you the opportunity to be one of the first to test our new interface when it's ready. Your feedback would be incredibly helpful in helping us fine-tune and perfect the user experience. If you're interested, please let us know, and we'll keep you updated on the progress and provide you with early access. You can reach us at support@goteamup.com Thank you for your feedback. All the best, ### 18. Been a great asset for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Jay F. | MMA Referee, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** It makes managing classes, payments, and bookings really easy, as well as schedules for classes, discount codes, etc. All seamless. **What do you dislike about TeamUp?** Maybe the lack of a deposit option for certain events that require a bigger payment. **What problems is TeamUp solving and how is that benefiting you?** Booking onto sessions, people missing payments, waivers for new students. All of this is cleared up by having people book on to all sessions through TeamUp. ### 19. Great service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The help and support from the team up staff is excellent. **What do you dislike about TeamUp?** Sometimes things don't work as you would like when you haven't ticked a specific box and it can take time to find the exact reason out. Once you have the processes down, it is easy to use though. **What problems is TeamUp solving and how is that benefiting you?** Allows clients to book memberships and book onto classes and PT's. **Official Response from James:** > Hi there, Thank you for sharing your thoughts and positive feedback about the support provided by the TeamUp staff. It's great to hear that they were able to assist you effectively. We're happy to know that once you become familiar with the software and have everything set up correctly, it becomes much easier to use. Our team is dedicated to providing a user-friendly experience and constantly improving the system to make it even more intuitive. If you have any questions or need further help in the future, please don't hesitate to reach out to our support team. All the best, ### 20. Team up review from Boom Fitness **Rating:** 5.0/5.0 stars **Reviewed by:** Roi L. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The support is amazing and they are quick to solve issues. Having been with teamup for years I can honestly say it's the best out there for our needs **What do you dislike about TeamUp?** Nothing, they have a fantastic product and I love it. It's so simple and effective. I wish I'd started using it from day one. **What problems is TeamUp solving and how is that benefiting you?** Running my gym easily using team up Linking into boxmate makes life easy too ### 21. TEAM up - PT Database **Rating:** 5.0/5.0 stars **Reviewed by:** Michele S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Great for managing my fitness business, Easy to setup and use. My clients really like it and find it easy to book classes **What do you dislike about TeamUp?** Issue with the app only working for customers, can't make age the system whilst using it **What problems is TeamUp solving and how is that benefiting you?** Allows my clients to easily book and pay for classes which benefits me by making it easy to run the classes ### 22. Brilliant Gym Software **Rating:** 5.0/5.0 stars **Reviewed by:** Eliel W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TeamUp?** Ease of Use. Great Dashboard, easy-to-use membership options, highly accessible and excellent customer service. 5 starts for Teamup! My clients love the app too and this is super important **What do you dislike about TeamUp?** I didnt dislike anything. Teamup is a great tool to use for your business and you wont look back. Highly customisable too which is a huge plus. I would say what I didnt like but cant think of anything. **What problems is TeamUp solving and how is that benefiting you?** Teamup are solving membership creating, client acquisition, client booking and tracking waiver tracking and signing. It has benefited me as I have all these things in one place now ### 23. Incredibly professional service. Impressed by every member of the team **Rating:** 5.0/5.0 stars **Reviewed by:** Hugh B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The people. Easy to use. Professional. Good value **What do you dislike about TeamUp?** Nothing. Everything has been impressive. **What problems is TeamUp solving and how is that benefiting you?** Ease of bookings for clients. Managing our income. **Official Response from Tash Popovic:** > Hey Hugh, What an incredible compliment, thank you for your kind words! Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you find our easy to use, good value, and that everything has been impressive, this is what we strive for. We appreciate your feedback and time with us. If our customer service team can help with anything, we're always available to assist you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 24. Simple for clients to use **Rating:** 4.0/5.0 stars **Reviewed by:** Lukas N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Easy and accessible app suitable for all regardless of age or ability to book sessions. **What do you dislike about TeamUp?** It is a little bit old fashioned, there is a lot of potential for it but could do with a lot more features i.e. ability to send push notifiations to clients... **What problems is TeamUp solving and how is that benefiting you?** Gives members flexibility to book sessions that fit in with their lifestyle. **Official Response from James:** > Hey Lukas, Thank you for your recent feedback. I hope you are well. So that you know, we are currently working on better ways for you to communicate with your customers via SMS. This will also include better SMS automation notifications, so watch this space! All the best, James ### 25. Great gym management system **Rating:** 5.0/5.0 stars **Reviewed by:** Julie S. | Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** It's simple for both management and clients to use **What do you dislike about TeamUp?** Blue writing on grey background is difficult when using on a mobile **Recommendations to others considering TeamUp:** Great to use from both management side and client side **What problems is TeamUp solving and how is that benefiting you?** It's great to have everyone in one place, they can sign up to TeamUp directly from our Facebook page or messages, it's hold all their records securely and has fab reporting **Official Response from James:** > Hey Julie, Thank you for your recent feedback. I hope you are well. :) We've passed your suggestion along to the product team for them to look over your concerns with blue text over a grey background in case it's something we can tweak for a future update. As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. All the best, ### 26. Great, easy to use membership software **Rating:** 5.0/5.0 stars **Reviewed by:** Clare W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about TeamUp?** Having all our business and customer information in one place Being able to integrate other software to automate our business processes **What do you dislike about TeamUp?** We cant't change the purchase page to our branding for it to look like our landing page of the only thing I could comment on **What problems is TeamUp solving and how is that benefiting you?** It helps us automate and streamline our processes **Official Response from James:** > Hey Clare, Thank you for your recent feedback. I hope you are well. Are you OK with reaching out to our support team about this? We would like to see if we can help out with this issue. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 27. Such a breath of fresh air! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about TeamUp?** The whole process was pretty seamless. From researching and speaking to someone to see if this was a good fit for us. I wish I'd switched sooner. **What do you dislike about TeamUp?** Nothing major yet. Having recurring sessions would be nice. **What problems is TeamUp solving and how is that benefiting you?** Ease of scheduling clients and tracking. **Official Response from James:** > Hey Jen, Thank you for your recent feedback. I hope you are doing well. We would love to explore your recurring session idea In more detail. This could potentially be managed using our repeating timeslots feature. Please contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this in more detail. All the best, ### 28. Smooth, great customer service. Bright future **Rating:** 3.5/5.0 stars **Reviewed by:** Ben W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** The fact that we can use it for multiple gyms **What do you dislike about TeamUp?** The fact that you can no longer call and speak to someone. That was a huge plus **What problems is TeamUp solving and how is that benefiting you?** End to end admin. It also is a plus that we can link to other app Boxmate **Official Response from James:** > Hey Ben, thank you for your review! Did you know that TeamUp provide co-browsing through live chat? To give you more information on this, co-browsing still allows us to offer audio calls with the added benefit of being paired with us being able to see and annotate on the user's screen. This new support addition has enabled us to be even more efficient than ever before. Next time you need support, please go ahead and access the chat icon within your TeamUp to request this. So that you know, live chat is available from 09:30 -11 pm GTM. ### 29. Great software for running a gym **Rating:** 4.5/5.0 stars **Reviewed by:** Lorenzo F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** It's simple, feature rich and I know what's going on with my business. It does all the main things very well **What do you dislike about TeamUp?** For my martial arts business a grade/rank tracking tool would be great. **What problems is TeamUp solving and how is that benefiting you?** Makes it easy to track payments and student numbers as well as organising classes and seeing attendance. **Official Response from James:** > Hey Lorenzo, Thank you for your recent feedback. We would love to explore your grade/rank tracking tool idea In more detail. Please contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this in more detail. ### 30. User friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Abbie S. | Digital Marketing Apprentice, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** TeamUp is very user friendly and easy to use with great UI. The member app is very useful and has helped me level up my business. **What do you dislike about TeamUp?** There's nothing I dislike, but it would be helpful to be able to create a calendar from the app. **What problems is TeamUp solving and how is that benefiting you?** Payments are automated which makes things much easier for both myself and clients and everything is run from one software instead of clicking between multiple for different services. **Official Response from James:** > Hey Abbie, Thank you for your recent feedback. I hope you are well. We would love to explore your calendar creation suggestion in more detail. Please can you contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can understand your requirements better. As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. Speak soon! ### 31. Good service but new pricing is too expensive. **Rating:** 1.0/5.0 stars **Reviewed by:** Andrew T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Flexible. Good customer service. Not too bloated. Limited feature creep. **What do you dislike about TeamUp?** New pricing makes service too expensive for smaller businesses. Feels insulting. **What problems is TeamUp solving and how is that benefiting you?** Helps allocate resources better through data. Franchise management. Client management. **Official Response from James:** > Hi there Andrew. Thanks for your review, and glad that the service works for your business. Please reach out to us over pricing and we'll make sure you are on the appropriate tier for your business, we're here to help. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 32. Helpful tool to run a small business **Rating:** 4.0/5.0 stars **Reviewed by:** Radek P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about TeamUp?** Ability to run reports and billing cycles **What do you dislike about TeamUp?** Inability to send mail directly to customers **What problems is TeamUp solving and how is that benefiting you?** Helped with setting up the refferal scheme **Official Response from James:** > Hey Radek, Thank you for your recent feedback. I hope you are doing well. Regarding your direct email feature request, we have passed your suggestion along to the product team for them to review in case it's something they can implement in the future. As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. All the best, ### 33. Very good interface and decent reports **Rating:** 4.5/5.0 stars **Reviewed by:** Charles B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** We like the ease of use and the integration to other apps **What do you dislike about TeamUp?** Sometimes it's hard to find a report you're looking for **What problems is TeamUp solving and how is that benefiting you?** Payment management and collection and class scheduling **Official Response from James:** > Hey Charles, Thank you for reaching out! Did you know that TeamUp provides co-browsing through live chat? To give you more information on this, co-browsing still allows us to offer audio calls with the added benefit of being paired with us being able to see and annotate on the user's screen. Next time you need support or are looking for a specific report, please access the chat icon within your TeamUp to request this. So that you know, live chat is available from 09:30 -10 pm GTM. ### 34. Works well for our business **Rating:** 4.5/5.0 stars **Reviewed by:** moritz n. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Integration of timetable, waivers + payments **What do you dislike about TeamUp?** Need more workshops to understand the use of all features. **What problems is TeamUp solving and how is that benefiting you?** Managing timetable **Official Response from James:** > Hey Moritz, Thank you for your recent feedback. I hope you are doing well. Did you know we recently introduced a weekly webinar session to cover this type of stuff? For example, a few weeks back, we had a live walkthrough of our new Pay Rates feature and recent Instructor Hour/Pay Rates report. We also did a Q&A at the end! So that you know, we're going to have a webinar page with all the past and upcoming webinars so people can watch past ones and sign up for future ones. :) We also have a comprehensive support knowledge base with lots of great resources; https://support.goteamup.com/ Please, give us a shout if you have any questions. You can reach us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 35. Essential to my business **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** I like how everything is so user-friendly. TeamUp is pretty much my one-stop shop for running my whole business. I run a yoga studio with completely online booking and I couldn't do it without TeamUp. It also integrates with Mailchimp in a very intuitive way- which I use alongside TeamUp regularly. I've had a few queries along the way and they have been very hands-on in helping me get to the bottom of my questions. **What do you dislike about TeamUp?** There is very little I dislike about TeamUp. The only thing I can think of is that I feel I might personally not be using the software to its full potential as I am just a solo small business owner. No complaints from me! **Recommendations to others considering TeamUp:** It's the whole package. I honestly can't fault it. Any issues I've had have been dealt with quickly. **What problems is TeamUp solving and how is that benefiting you?** My whole business pretty much lives on TeamUp. One that I am particularly excited about at the moment is the fact that I can run reports on the class attendances- so when it comes to changing the timetable, I am working with objective facts as opposed to feelings and impressions. It can give me confidence in my decisions as well as give insights into teacher performance and customer behaviour. ### 36. Team Up has helped us keep track of our 350 members. **Rating:** 5.0/5.0 stars **Reviewed by:** Claire P. | Personal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** Thanks so TeamUp we can now schedule our 25 weekly classes and know who will be attending each class, prior to this we did it manually! We no longer need to chase members for payments as TeamUp blocks members from booking classes if their payments bounce, this saves us a lot of admin time. Families can book in one place which is easier for parents. **What do you dislike about TeamUp?** There isn't a back end 'note' section for each member which would be really helpful for us. It would be good if we could amend the wait list to make the decision who attends first rather than the system adding them in the booking order. **Recommendations to others considering TeamUp:** If you need to manage members, classes and accounts this softwear is great! **What problems is TeamUp solving and how is that benefiting you?** A lot of our classes now sell out and our members can enter a wait list rather than making other plans to not attend. We've sold pretty much all of our admin probelms. ### 37. Great people, good system **Rating:** 5.0/5.0 stars **Reviewed by:** paul a. | pilates instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** Customer services are excellent and they were there for me throughout the Covid Pandemic. They were very proactive with covid guidance, business ideas, promoting Zoom classes and linking them extremely fast to their booking system. They also allowed me to take a payment holiday, park my booking system when I was closed and kept my account with all of the customer data for when we reopened. This is why I am very loyal to them now. **What do you dislike about TeamUp?** I run courses not classes, it's not as user-friendly, and intuitive as it could be. Once you know it's ok but not easy for some clients. **Recommendations to others considering TeamUp:** Try it with their free trial and see if you like it. The customer services will then load all of your customers and emails so it is hassle-free. **What problems is TeamUp solving and how is that benefiting you?** Substantial reduction in admin time and an instant database of emergency numbers for clients on my phone if ever needed ### 38. Head Coach **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TeamUp?** - How you can see who is booked in and any ailments - Ease of log in - Desktop is simple and easy to use **What do you dislike about TeamUp?** - App is clunky - Personalisation function - Needs more functions to track members progress etc **What problems is TeamUp solving and how is that benefiting you?** - Membership booking classes - Schedulting timetable **Official Response from James:** > Hi Jamie, Thank you for your feedback on TeamUp! We appreciate your input and are pleased to hear that you benefit from the platform's features. We understand that there are areas where we need to improve, and we apologise for any inconvenience you may have experienced due to the app's clunkiness or lack of functionality in certain areas. We truly value your feedback and are actively working to enhance these aspects to provide a smoother and more personalized experience for all users. Could you contact us via support@goteamup.com so we can discuss your ideas and suggestions in greater detail? We would love to explore this more with you. Thank you once again for sharing your feedback with us. All the best, ### 39. Excellent customer service and makes doing business easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Shivani K. | Owner of the business, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** Team up has helped to make running my business with ease . I like theoptions I have on the platform that makes my life better to run a business. **What do you dislike about TeamUp?** I am happy with whatever I have with the system **What problems is TeamUp solving and how is that benefiting you?** zoom integration, less admin as people can sign in and purchase memberships by themselves. ### 40. Excellent piece of software, invaluable to my business **Rating:** 5.0/5.0 stars **Reviewed by:** Jane G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Teamup saves me so much admin time as it automates tasks like class reminder emails, booking people on and off classes and following up new starters after their first class. It also manages all my customers subscriptions, allows me to take payment by card or DD and has allowed me much more flexibility is setting up different memberships and offers. It also reports the billable hours each of my instructors has carried out so I know how many classes I am paying them for each month. **What do you dislike about TeamUp?** There aren't really any downsides to using teamup. Initially I thought it was a bit expensive, but when I compared it to the cost of paying someone to do the admin tasks which teamup automates I realised that it was actually very good value. **What problems is TeamUp solving and how is that benefiting you?** It has saved me around 10 hours a week in admin time through automating many processes. It ensures all customer subscriptions are paid and flags up if there is a payment problem. It makes class registers much easier to keep and share. It gives me a good handle on my financials. ### 41. My clients love TeamUp **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Fitness Instructor/Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2022 **What do you like best about TeamUp?** My clients find TeamUp and the TeamUp members app really easy to use. They find it easy to book classes and I don't get hassled with questions. There is a lot of automation available which is a huge time saver and I can quickly check up on what's happening financially. I like that I can easily download email addresses and other info to create a custom mailing list. Their tech support is excellent if I have any questions or issues. **What do you dislike about TeamUp?** It's quite expensive compared to other products. Sometimes when clients book a class on the app they have just bought a pass, rather than booking the session, which can cause some confusion. **Recommendations to others considering TeamUp:** Great system if you want to easily be able to manage your memberships and bookings. It's easily customisable to create all the membership packages and options that you want. **What problems is TeamUp solving and how is that benefiting you?** I save large amounts of time on admin and client tracking. It easy to see what is happening in my business and make informed decisions. ### 42. Great service, made running my business smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie L. | Pole instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about TeamUp?** The team are helpful, and are super responsive. I like the dashboard and that all of the features are included within my subscription. I haven't tried other software, but this was the top recommended. **What do you dislike about TeamUp?** The only downside for me is that I run my courses in 4-week blocks that run every month regularly. The system doesn't quite fit to my needs in this way, but I've found some workarounds. however, it means that people can't book themselves as a recurring member without it prorating their fee. I have to have 2 separate memberships, and then put them manually on afterward. I can't bulk edit classes - sometimes I need to change the names of classes/put extra info in. I have to do it one by one which is quite time consuming. **Recommendations to others considering TeamUp:** use the Try it out for free offer. Give it time to understand the platform - book in for calls and make the most of the team. play around with the system to get used to it. **What problems is TeamUp solving and how is that benefiting you?** - easier to keep all paperwork online and in one place (i was using other software for this before) - Bulk changing payments is amazing - seeing unpaid invoices, which reduces my admin - adding credit to accounts (would be great to have an expiry date for these as an option) ### 43. The best thing since sliced bread! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne W. | Dance Fitness Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Team Up makes my life so much easier. It has minimised the paperwork involved in signing up members with all its online forms and payments. It feels safe for clients and for me. No more FB or text messages about cancellations and rescheduling. Clients feel in control of booking and cancelling their own classes, without needing to let me know. I also love the 'On Demand' content I can provide to my clients. No more emailing clients with videos of our classes. I just upload them to the 'On Demand' section and they are there for the clients to find themselves. **What do you dislike about TeamUp?** There isn't much I don't love about Team Up. Clients have mentioned that the 'On Demand' content would be better ordered with the most current video at the top of the list, rather than in alphabetic order. However, you can set up the videos with filters so that clients can search for videos with keywords. **Recommendations to others considering TeamUp:** It's a no brainer! Its features make life much easier! AND the technical support is top-notch! **What problems is TeamUp solving and how is that benefiting you?** I was having to pay an admin assistant to input a lot of paperwork into the old system I had. My admin costs have dramatically decreased because I no longer need any help with the Team Up system. Clients either join by using an online link and do all the admin themselves, or I can enter their details and send them an invite with minimal effort. Payments are slick and safe. Memberships are easy to cancel or to 'skip' for a month. I feel confident that my system is working well in the background of my business. The Team Up interface is professional and easy to use for all involved. It makes a good impression on my clients. ### 44. Great functionality, customer support and value for money. **Rating:** 5.0/5.0 stars **Reviewed by:** Imogen L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about TeamUp?** its got all the features I need and its good value **What do you dislike about TeamUp?** The reporting is not as comprehensive as I would like **Recommendations to others considering TeamUp:** The notification emails have great functionality - far better than MindBody in my opinion, although for some of the messages its not 100% clear what you are sending (ie it tells you there is a merge tag but doesnt say what the merge tag says). Its much better value for money than MB and also uses stripe and GoCardless so the transaction fees are cheaper too. The switch from MB to TeamUp was easy. The support team do most stuff for you. The reports are not as comprehensive as MB and I do miss that a little bit but you can find most important stuff out with a bit of digging. The Zoom integration works great and makes it very easy to run online classes at the same time as in person classes. The app for members is super intuitive (more so than MB in my opinion) The booking process for members is not so intuitive and occasionally some less techy members struggle with this. Members can do more of their own account management and can process their own upgrades, downgrades and cancellations (if you choose), which saves time. The support team are great. It seems like they are constantly making improvements and genuinely listen to customer feedback - I do feel heard with TeamUp. Refunds are a bit complicated with GoCardless who have a week long fraud prevention thing now before you can process a refund. So it feels like you are making customers wait a really long time before they can be refunded and there is no way to process the refund until this time is up so you have to just wait and set a reminder to do it rather than being able to just refund - this is a bit annoying. **What problems is TeamUp solving and how is that benefiting you?** holding online and in-person classes simultaneously, collecting payments is easy, the pre-and post class notifcations help close sales and mean more people arrive ### 45. Great product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about TeamUp?** TeamUp is simple to use for business and for customers too. Very good customer service any time I have a question, which has been particularly helpful with many changes during the last 2 pandemic years. **What do you dislike about TeamUp?** Integrations can be moderately complex and take a bit of time to initially set up, however this is also the same with competitor products which I've experienced, and TeamUps' user guides are thorough and straightforward to follow. **Recommendations to others considering TeamUp:** Book a call in with their team and see if they meet your requirements - talk to them! They're friendly and approachable. If they do what you need, you absolutely won't regret your decision. **What problems is TeamUp solving and how is that benefiting you?** Hosting our online offering, bookings for group training and 1-2-1s both online and in-person, allowing customers to manage accounts to minimise staff time spent. Customer app reduces wasted staff admin time. ### 46. Flexible and always available to help **Rating:** 3.0/5.0 stars **Reviewed by:** Sam E. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** There is a lot of flexibility in the system, meaning you can personalise it to your business and services. The team are almost always on hand to help with any questions or changes you'd like to make. **What do you dislike about TeamUp?** Despite the flexibility, the customisation of the aesthetics is quite limited. Some of my clients also go to other businesses that use teamup and they have to use a different login for each. A 'switch business' button would be ideal. **Recommendations to others considering TeamUp:** They have an integrated payment system, but no facility for storing programmes. The customer's notes section is very basic, so you'll probably end up storing some data elsewhere **What problems is TeamUp solving and how is that benefiting you?** I dread to think of the Admin time required if we did it all on paper, not to mention data protection. My clients can surf my timetable effortlessly and change their appointments round with just a few clicks. All I have to do is look at my upcoming schedule on the dashboard to keep up. ### 47. High quality versatile booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Running coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** It's the versatility of Team Up that I like best - which is the very reason I chose it. As a coach who works with both individuals and groups in a wide variety of locations, I wanted a system that could cater for these - and more. Team Up allows me to set up whatever combinations I need. It offers a fantastic range of options when it comes to taking payments too. The help and support behind Team Up are excellent - whenever I have had a query, I've received assistance very promptly. I like the fact that my clients like Team Up too - it's easy for them to access and use. I'm often asked if I have someone behind the scenes doing my admin work for me but my answer is always no, I don't need to! Team Up is my admin assistant and it does a cracking job! **What do you dislike about TeamUp?** There's very little I dislike about Team Up. If I had to pick one thing, it's that there is so much choice in how to set things up on Team Up that it can be a bit overwhelming, and sometimes the support guides don't quite have the answer I need. But that's pretty minor really! **What problems is TeamUp solving and how is that benefiting you?** * having a system where people can book themselves on without having to contact me * having a system where people can pay (and have choices in how to pay) without having to ask for bank details * having a system where clients are sent reminders ahead of their booking slots All of the above are saving me time, money and aggro! ### 48. The best business tool **Rating:** 5.0/5.0 stars **Reviewed by:** Graham L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** Easy to use for trainers and clients. Saves time. In depth reports of class attendances and current members. **What do you dislike about TeamUp?** As of yet I haven't experienced any downsides **What problems is TeamUp solving and how is that benefiting you?** Keeps a track of class attendances. Recurring payments for memberships. In depth reports allowing me to manage busienss better. ### 49. Fantastic CRM...have been using it for years now **Rating:** 5.0/5.0 stars **Reviewed by:** Gary R. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** I like the functionality of Team Up. It **What do you dislike about TeamUp?** makes everything very easy to use, from taking payments, creating sessions, managing client memberships and event providing training for clients. It keeps getting better too as the software developers keep adding more functions to an already great platform. It's very reasonably priced too and scales with your business. I wouldn't use any other system. **Recommendations to others considering TeamUp:** go for it. Team Up does practically everything you need for a gym and more. It has great customer service and they will help you with any transfer of details from any other CRM. You have nothing to lose. **What problems is TeamUp solving and how is that benefiting you?** Client management, memberships, payments and session scheduling, which are always the biggest headache. Yhis allows our team to focus more time to the clients, getting better results and making the whole experience better all round. ### 50. Great Gym Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Caz D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about TeamUp?** Its great for both coaches & members to use **What do you dislike about TeamUp?** Wish you could filter out ex members from certain elements such as birthday reminders or session count reports **What problems is TeamUp solving and how is that benefiting you?** The whole package from sign up to membership to session booking & attendance **Official Response from James:** > Hey Caz, Thank you for reaching out! And thank you for your recent feedback. This is a great idea! I'd be happy to pass your suggestion along to the product team for them to review, in case it's something they might be able to implement in the future. All the best, ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+12%3A10%3A22+-0500&secure%5Bsession_id%5D=4a35e430-eb1f-4862-969f-55f3fbb7fa68&secure%5Btoken%5D=ad98701daffa4a375e4762d7c540f394965f3855bb59b6c00933286992cfe6cf&format=llm_user) ## TeamUp Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## TeamUp Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (500 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)