--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 272 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 272 scale: '5' date_modified: '2026-07-13' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 272 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users commend the **excellent customer support** of TeamUp, always available and responsive to user needs and questions. (4 reviews) - Users commend the **quick support and excellent reporting** features of TeamUp, enhancing their overall satisfaction. (2 reviews) - Users praise the **ease of use** of TeamUp, making daily tasks seamless and enhancing customer interaction. (2 reviews) - Users commend the **reliability** of TeamUp, ensuring consistent performance and seamless functionality for their daily needs. (2 reviews) - Users commend the **quick response speed** of TeamUp, appreciating timely support and efficient issue resolution. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users experience difficulties with **booking issues** , finding the facility management inadequate and frustrating to navigate. (1 reviews) - Users find the **interface clunky during bulk editing** , leading to manual adjustments and frustration in managing sessions. (1 reviews) - Users express frustration with **poor customer support** , preferring real-time assistance for quicker issue resolution. (1 reviews) ## TeamUp Reviews ### 1. Makes life easier for your members and you! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Being able to track the activity levels of our members so that we can support them if they're slipping. Knowing how many people to expect at each session is important for planning too! **What do you dislike about TeamUp?** Nothing really. It's all very simple and easy-to-use. If we've had any issues in the past they're usually user errors and we get the support we need to rectify them straight away. **What problems is TeamUp solving and how is that benefiting you?** Manging payments really. We used to do manual invoicing each month and it was such a pain! This way, the collection of payments is automatic which saves us a lot of time. ### 2. Team Up is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Easy to use booking system, helpful customer care team. Covid 19 Tools were useful when lockdowns hit. Membership, customers and calendar tabs have been great in organising information and reports have helped to see progress. **What do you dislike about TeamUp?** Would be great if i could put programming of workouts and training into each session and the customers be able to log their progress rather than using another app. **What problems is TeamUp solving and how is that benefiting you?** Easy direct debit card use or cash acceptance, great to see attendances of customers or people who are slipping away or inactive so we can email or contact them swiftly with mailchimp connection. ### 3. Easy to use system and great support. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah E. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** Team up is really easy to use and the support team are brilliant. **What do you dislike about TeamUp?** Honestly absolutely nothing. It's a great system. **Recommendations to others considering TeamUp:** This system is so easy to use for admin and clients. The support team are amazing **What problems is TeamUp solving and how is that benefiting you?** Before using team up we used two systems for our personal training and one for bookings. It's so much easier having it all on system. Our customers are much happier being happy having access to all this information too. It's also handy them receiving the booking reminders. ### 4. The site is easy to use and user friendly on both sides. **Rating:** 4.0/5.0 stars **Reviewed by:** Lucy H. | Personal trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about TeamUp?** I really like how you can amend things for the customer if needed. It used to be difficult to add a client to class if they had paid cash but this seems to have been updated. **What do you dislike about TeamUp?** I find the on demand library a little bit complex. **Recommendations to others considering TeamUp:** It's a good intuitive system, but as it is able to do a lot you will need to take the time to learn **What problems is TeamUp solving and how is that benefiting you?** Easy bookings which means people return. Multiple membership options available to people Being able to add trainers who cover my classes ### 5. TeamUp works well for my Pilates Studio. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Clients comment on how easy it is to manage their classes on the app. I can set up and manage classes and memberships easily. I liked the look of Teamup compared to other providers. **What do you dislike about TeamUp?** There are a couple of functions that would be good to have. It would be good if clients could be linked to the website more easily via the app to manage memberships and access the store. It would also be helpful to take instalments for course/event bookings (perhaps it does this already!) **Recommendations to others considering TeamUp:** It seems to do everything you need it to. **What problems is TeamUp solving and how is that benefiting you?** I spend so much less time doing admin now. It looks professional for my clients. The subscriptions mean my income is more steady and secure. New customers can sign up easily. ### 6. Changing to TeamUp was the best decision for my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** TeamUp is super easy to navigate and understand. It makes making changes to the schedule or any other changes like memberships upgrades etc super easy, I can do everything off my phone if I wanted! I love the auto email features, they are really helpful and definitely help generate more income into my business as you can target customers more specifically rather than generalised emails. Customer service are the BEST! **What do you dislike about TeamUp?** I would love to be able to cap a number of 'free taster' or 'intro offer' clients in a class. For me setting up extra classes for free taster session clients looks too clunky on my schedule so I'd rather book them into existing classes. I can't cap numbers however so sometimes I have too many free taster session people booking into a class. **Recommendations to others considering TeamUp:** If you are looking for extensive but simple features and ease of use, this software is for you! **What problems is TeamUp solving and how is that benefiting you?** My problem with my previous software was it was so complicated and time consuming. This had a huge effect on my overall mental well-being. Switching to TeamUp gave me my sanity back! It's so easy and intuitive, I feel more confident as a business owner:) ### 7. Really simple booking system - saves me so much time using TeamUp **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** Ease of use, I like that it keeps track of all aspects of my client. **What do you dislike about TeamUp?** Not being able to book someone who's not yet paid for a session. I wish there was a 'holding' appointment process where you can 'pencil' someone in until they've confirmed and paid **Recommendations to others considering TeamUp:** I'd recommend using TeamUp to any Personal Trainer or Gym/Wellness Centre manager. It's easy to use, easy fo rthe customer to use and it saves time doing admin work. **What problems is TeamUp solving and how is that benefiting you?** Accounts! I send over the CSV sheet to my accountant and let him deal with it! Makes things so much easier. It means my time is better spent doing my actual job. ### 8. Amazing software, but development can be a little bit slow..! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** It's broad and customisable. TeamUp has a tonne of functionality. Being able to track lots of activity and then pull reports on it is fab. **What do you dislike about TeamUp?** It can take far too long to fix issues or get support from TeamUp. There can be quite a few limitations which can impact on customer experience, and should be a quick fix from their end. **Recommendations to others considering TeamUp:** Consider the speed with which development might be useful to your business before buying into it. **What problems is TeamUp solving and how is that benefiting you?** TeamUp takes all of the labour out of our class passes, billing, and some aspect of customer loyalty. We wouldn't have the resources to manage our customers otherwise ### 9. Great booking system with lots of features and tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Founder and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The clear dashboard view and ease to set up passes as well as manage bookings for customers. **What do you dislike about TeamUp?** There's nothing I dislike about TeamUp as a system. **Recommendations to others considering TeamUp:** User friendly **What problems is TeamUp solving and how is that benefiting you?** Bookings, Class Pass Purchases and Managing customers' queries. I love the bulk edit function, as well as the fact that TeamUp regularly rolls out new features which makes managing my business a lot easier. The monthly revenue figures are always helpful too. ### 10. Easy to navigate booking system **Rating:** 4.0/5.0 stars **Reviewed by:** Nathalie A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about TeamUp?** I like having different options for class bookings and flexibility **What do you dislike about TeamUp?** I dislike that course bookings do not have as many features and flexibility as regular class bookings... Even down to little things like choosing your own name for the bookings course page (instead of now, beyond etc) **Recommendations to others considering TeamUp:** The cost, it is very expensive in comparison to other companies. **What problems is TeamUp solving and how is that benefiting you?** N.a ### 11. Hotpod Yoga Reviews Teamup **Rating:** 4.5/5.0 stars **Reviewed by:** Anita M. | director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** Calendar function is great, seeing class attendance over a period. **What do you dislike about TeamUp?** Not being able to see class attendace after class, showing the actual number attended ( as it doesnt take into account cancels / no shows) Also would be great to pull a list of inactive customer report Be great to find a way to run a report to pull up possible duplicate accounts too **What problems is TeamUp solving and how is that benefiting you?** None on going atm ### 12. Great customer service and set-up support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Great customer service and set-up support. It's easy to maintain and set up new entries. I like the Zoom integration and reminder emails which are useful for my clients. **What do you dislike about TeamUp?** Customers are limited to purchasing only one single-entry to a class and you must create an account to do so. I appreciate how this helps with customer retention, however, I offer classes outdoors for which my customers would like to purchase additional tickets for their friends on a one-off basis. **What problems is TeamUp solving and how is that benefiting you?** The demand platform offers a nice extra to the whole customer experience and I use it as an incentive to get monthly memberships as opposed to class-passes and single tickets. ### 13. Hands down the best booking system out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Clean, simple to use and unmatched support **What do you dislike about TeamUp?** If your business is a little more complicated, you have to get creative to find workarounds eg. if you offer 2:1 private lessons, want to book people in before they've paid or want to offer monthly payments on classes (using memberships for this adds extra steps) but the system has a lot of options to solve problems. **Recommendations to others considering TeamUp:** Make use of the support such as zoom calls to help get set up but get familiar with the system first and try a few different ways of setting things up (if you can find a friend who uses it already that'll save a lot of time too). **What problems is TeamUp solving and how is that benefiting you?** Being able to offer multiple payment options has been really important with the cost of living crisis. For new businesses, flexibility to choose and change how you run classes makes a big difference too. ### 14. Superb Gym management software **Rating:** 4.0/5.0 stars **Reviewed by:** FBL D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** Teamup just keeps everything in one place its super for reporting and the team is super responsive. its nice to be able to see the business overview on the dashboard **What do you dislike about TeamUp?** i think there could be some more reporting options but that is more a business specific report as opposed to general reporting **Recommendations to others considering TeamUp:** Great piece of software for management of gyms **What problems is TeamUp solving and how is that benefiting you?** keeping track of numbers ### 15. Invaluable for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Easy to manage clients and memberships. I have been using Teamup for years now and I don't think I would be able to stay organised without it. **What do you dislike about TeamUp?** There is nothing I dislike about it really. **Recommendations to others considering TeamUp:** Since switching to TEamup several years ago, I have never looked back. I helped me to grow my business as it saved me so much admin time. My customers also really love it as they can stay in control of all their payments and bookings. **What problems is TeamUp solving and how is that benefiting you?** It is easy for my clients to manage their own accounts and book classes. All of their membership payments are automated so it saves us all a lot of time each month. ### 16. Empire **Rating:** 4.5/5.0 stars **Reviewed by:** Emma W. | SIPP Administrator , Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** I like that there is an option for online chat to get assistance quickly. **What do you dislike about TeamUp?** It can be quite difficult to get an immediate response as a lot of queries go through to the team and they respond via email. **Recommendations to others considering TeamUp:** N/A **What problems is TeamUp solving and how is that benefiting you?** TeamUp has so many options for setting up classes, in person and online. The cost at the moment is definitely worth the amount of features that are available. ### 17. Great booking system. **Rating:** 4.5/5.0 stars **Reviewed by:** Emma W. | Company director, instructor, studio manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** It's easy to edit individual sessions and/or the whole schedule. Using TeamUp saves me so much admin time. **What do you dislike about TeamUp?** No guest user option for store purchases. It would be great to have that function to allow non members to purchase merchandise **Recommendations to others considering TeamUp:** TeamUp offers a great service at excellent value, charging based on active users. **What problems is TeamUp solving and how is that benefiting you?** Time saving on schedule management, bookings and membership sales ### 18. Awesome ap that makes running a business simple **Rating:** 5.0/5.0 stars **Reviewed by:** Stella B. | Owner GYM, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** The members have total control of their account - bookings and payments **What do you dislike about TeamUp?** At the moment it's not easy to bulk cancel profiles that don't actually use your business **Recommendations to others considering TeamUp:** Definitely recommend it to new gym owners **What problems is TeamUp solving and how is that benefiting you?** The guys are good at responding to questions abs development ideas. It makes monthly accounting easy with reports etc ### 19. TeamUp helped us transition from an existing system which allowed us to work more efficiently. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Great UI design and thorough reporting options. Fee collection, capturing customer details and class management have improved our operation significantly. **What do you dislike about TeamUp?** Product upload into the shop does not cater for multiple variations in a single upload. **Recommendations to others considering TeamUp:** If, as we did, you are migrating from an existing system take the time to identify the functional requirements. This includes existing procedures, data structures and financial systems already in place for fee collection. Doing this allowed us to present our requirements clearly and concisely which in turn allowed the TeamUp guys to map our needs to the software. **What problems is TeamUp solving and how is that benefiting you?** Integration of finance and admin. ### 20. TeamUp makes my life so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The most helpful thing is not have to chase money anymore and knowing that I'm not missing payments from members. I also love the fact that you can automate ParQ's and forms that you require from members without chasing. **What do you dislike about TeamUp?** Currently there is nothing that I dislike and I haven't come across any bugs or glitches in the 3 years that I've been using it. **What problems is TeamUp solving and how is that benefiting you?** Not having to book members in myself, automated emails for new members makes delivery of content a breeze. I am now far more productive with my work as I don't have to worry so much about the admin side of things. ### 21. Game changer for my Business Mercury Fitness NI **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Team up has gave me complete control in running my clients and business which has transformed my business. I the love user app as it's a such a professional service **What do you dislike about TeamUp?** To be honest for what i need team up for there ain't any down sides i can think of. It keeps things simple and doesn't over complete booking and managering my clients **Recommendations to others considering TeamUp:** join **What problems is TeamUp solving and how is that benefiting you?** My problems where i didn't have a payment system for my clients, no way of knowing who was coming to my classes and put together training packages and get new members signed up. Team up sorted that problem. ### 22. Saved us some much time! **Rating:** 5.0/5.0 stars **Reviewed by:** Jak W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** Team Up has saved us loads of time with the admin side of things and setting our members up with reoccurring payments and bookings. **What do you dislike about TeamUp?** Nothing! We all highly recommend Team Up! **What problems is TeamUp solving and how is that benefiting you?** Making it so much easier to manage the amount of sessions and bookings for both us and our clients. Our members find it so easy to use and naviagate. ### 23. Business makde easy **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola H. | Director and Pilates Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about TeamUp?** I love that you can see classes and attendance for the week at a glance. The reports are especially helpful for planning purposes. **What do you dislike about TeamUp?** I sometimes find the billing to clients difficult for them to see and understand, especially when paments have been skipped or amended. **What problems is TeamUp solving and how is that benefiting you?** I find it easy to keep on top of class attendance and what memberships are being utilised at any one time. ### 24. TeamUp has completely transformed our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** The booking system is simple and effective. **What do you dislike about TeamUp?** The reports are difficult to manage after a point. **Recommendations to others considering TeamUp:** Keep the types of memberships you create as streamlined as possible. This will allow the software to create more accurate reports when you need them. **What problems is TeamUp solving and how is that benefiting you?** As a payment portal and booking system it works perfectly for us. ### 25. TeamUp has made bookings for my gym classes so easy and I would highly recommend to any busy PT **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Gym Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** How easy it is to see who's booked in or cancelled class **What do you dislike about TeamUp?** I don't really have any dislikes actually! **Recommendations to others considering TeamUp:** It is definitely worth the monthly fee and is a great tool to have for your business **What problems is TeamUp solving and how is that benefiting you?** The stress of registering people for my classes was instantly taken away and I don't need to do anything in regards to that ### 26. TeamUp Streamlines SO MUCH! **Rating:** 5.0/5.0 stars **Reviewed by:** Sam B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** I think the similplicity of the software on our end and the clients makes it incredibly easy to use and introduce to our clients. **What do you dislike about TeamUp?** It's pretty great but I'd like reporting of staff sessions, not per hour as our classes are 45 minutes so the reports don't sync up as smoothly as I'd like. **Recommendations to others considering TeamUp:** It's easy, quick to set up and incredibly powerful for your business. **What problems is TeamUp solving and how is that benefiting you?** It makes it easy and quick to take payments, complete reporting for metrics we track and also track member engagement. It wins me back a lot of time each month ### 27. I like it but it’s quite expensive **Rating:** 3.0/5.0 stars **Reviewed by:** Karrie H. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** I find it easy to use and I can do a lot with it. **What do you dislike about TeamUp?** The price. I've been hearing a lot about people switching to cheaper booking systems. **Recommendations to others considering TeamUp:** I don't really have any advice but I would suggest shopping round. **What problems is TeamUp solving and how is that benefiting you?** I don't think I have any problems. ### 28. Great system, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Harry P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about TeamUp?** The user app for clients is great and gives a very professional finish. **What do you dislike about TeamUp?** Can't really think of anything. It works really well and is easy to use. **Recommendations to others considering TeamUp:** Get a referral from someone if you know they're using it. **What problems is TeamUp solving and how is that benefiting you?** Easy way of signing clients, collecting data, collecting payment, and customising service. ### 29. Great booking system! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** The help and support available is really great & I think it's generally very straightforward to use. I love the face It's very easy to integrate my online classes with in-person classes too! **What do you dislike about TeamUp?** There isn't a business app which would make things slightly easier in my opinion. I would also like it if my customers were able to purchase gift vouchers, as well as the option to book a slot for someone else in class if they were bringing someone with them. **What problems is TeamUp solving and how is that benefiting you?** The waitlist and on-demand features are brilliant! ### 30. Team up works with you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about TeamUp?** The helpfulness of the staff when you ask a question on the phone, very knowledgeable and the replies are fast. **What do you dislike about TeamUp?** The new procedure with asking for help. I like talking to someone on the phone and asking, as the answer is more immediate. Typing the question loses the importance of the situation. It becomes impassive. It is also very slow to get the answer. When you are in full flow in the work place it is more efficient to speak to someone to gain a solution rather than stop for a long while to get an answer from a robot hopefully. **What problems is TeamUp solving and how is that benefiting you?** I deal with the finance and occasionally, I need help with the GoCardless payments ### 31. Brilliant booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Sue J. | G, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** The ease of use, customer support, interactive site. Ease for members booking in. **What do you dislike about TeamUp?** Nothing springs to mind. It is al easy and straight forward. **What problems is TeamUp solving and how is that benefiting you?** Checking on class numbers, communicating things regarding classes and appointments. Recording who comes and being able to chase those who are not attending regularly. ### 32. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** Easy to use and quick assistance if there are issues **What do you dislike about TeamUp?** It could look a bit more appealing for customers **Recommendations to others considering TeamUp:** Go for it and contact for support as needed **What problems is TeamUp solving and how is that benefiting you?** Takes away an immense amount of admin time and allows customers to manage classes themselves ### 33. Great tool for business **Rating:** 4.5/5.0 stars **Reviewed by:** Dora M. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about TeamUp?** It manages customer profiles as well as the booking system. Has many integrations for payment, marketing tools etc **What do you dislike about TeamUp?** I can't get certain important services work for my business because I'm in Hungary which is not a big market **What problems is TeamUp solving and how is that benefiting you?** Online payment, notification emails ### 34. Very practical software with amazing customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Charles N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The customer support is unmatched. Request a feature and watch it miraculously appear sometime down the line **What do you dislike about TeamUp?** It lacks a bit of functionality compared to some similar products but the rate on innovation is impressive **What problems is TeamUp solving and how is that benefiting you?** It provides me with a booking system for my Pilates business. A seamless CRM solution ### 35. Very easy to use!! Really helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about TeamUp?** How easy it is to use. How quickly I can get to where I need to. Who is going to be in the session well before so I can plan around them. **What do you dislike about TeamUp?** Sometimes a problem with the app but very rarely. **What problems is TeamUp solving and how is that benefiting you?** I can't log in sometimes. It is really useful for me as a PT because I can see who I can partner up with who and how I can adapt sessions. ### 36. Useful navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about TeamUp?** I use TeamUp for work and as an employee it seems simple to use my staff account to view and edit items. **What do you dislike about TeamUp?** I'm not in charge of the technical aspect of the company in work work. But our services offer Therapy sessions. It was challenging to find the suitable language for our sliding scale for payment. **What problems is TeamUp solving and how is that benefiting you?** As mentioned above, My colleague will know much more about this department! ### 37. Best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jean A. | Pilates studio owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** Team up has a fantastic customer service. **What do you dislike about TeamUp?** Only downside is that currently the courses cannot be offered on line yet **What problems is TeamUp solving and how is that benefiting you?** Team up helps me run my studio, take bookings, payment etc all in one place. Saves me a ton of admin time! ### 38. Fantasy syste **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about TeamUp?** I love Team up, it's easy for me and eas **What do you dislike about TeamUp?** Not able to use emails to send out news letter Not able to add previous sessions from clients before using system Not able to creat news letter Not able to create a group and able to talk to my clients **Recommendations to others considering TeamUp:** Easy to use for me and for my costumers, Total control of my finances, friendly and quick response. Left Team up for PT Hub and lost a lot of money, changed back and live was so much easier. Can highly recommend it. **What problems is TeamUp solving and how is that benefiting you?** None of these above Not sure what else would else to write There is ### 39. Great service and support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about TeamUp?** The ease of use for members to book in as it removes the workload of manual bookings/calls. Easy to manage the calendar and member health forms. **What do you dislike about TeamUp?** Not always the easiest to link up with zapier to create automations. **Recommendations to others considering TeamUp:** Go for it if you want ease of use, good support and a time saving booking service. **What problems is TeamUp solving and how is that benefiting you?** Saves time on the booking of sessions and any of the manual forms/waivers required from members. ### 40. Superb software that makes my job so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Craig J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about TeamUp?** Functionality and how easy it is for clients to use. **What do you dislike about TeamUp?** Nothing. Everything is great with this software **Recommendations to others considering TeamUp:** Just use it you won't look back **What problems is TeamUp solving and how is that benefiting you?** Time it would take to manually book clients to gym and classes ### 41. Teamup booking software **Rating:** 4.0/5.0 stars **Reviewed by:** Viv J. | Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about TeamUp?** Calendar is easy to use and navigate and shows clear details of classes **What do you dislike about TeamUp?** Not being able to disable those who can book **What problems is TeamUp solving and how is that benefiting you?** Not being able to disable those who do not want to book ### 42. 100% recommendation for Team Up **Rating:** 5.0/5.0 stars **Reviewed by:** Clare M. | Founder, Director, Senior Yoga Teacher, Antenatal Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about TeamUp?** The personal support. I feel they really know me and my business; an actual person always responds to my questions or suggestions. Plus, it looks fab! **What do you dislike about TeamUp?** Nothing to report. I've been a client for 4/5 years now and love them! **Recommendations to others considering TeamUp:** If you need a timetable and booking system for any classes or courses you are offering THIS is brilliant, beautiful and reasonably priced. **What problems is TeamUp solving and how is that benefiting you?** All my customer service is automated and quick - from client bookings to waitlists to cancellations. This saves me hours of admin time. ### 43. Great User Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Howard K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **What do you like best about TeamUp?** It is simple to use, very intuitive, and a great business tool. **What do you dislike about TeamUp?** I am very satisfied with all the features. **What problems is TeamUp solving and how is that benefiting you?** TeamUp has helped solve booking issues and has enabled a clear financial picture of our business. ### 44. A great booking & client tracking software solution for the fitness industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about TeamUp?** The ability to track which sessions our business offers are the most/least popular. Being able to see which clients are attending (and which are not)! Being able to link with zoom for online sessions with links automatically created. **What do you dislike about TeamUp?** Not much really. Some data reporting could be easier to get to. **Recommendations to others considering TeamUp:** Much better than other solutions for fitness industry **What problems is TeamUp solving and how is that benefiting you?** At a glance numbers - attendance, slipping away, revenue ### 45. Sportily review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about TeamUp?** I like how easy it is to set up the memberships and to track who comes and has paid **What do you dislike about TeamUp?** I don't like how people cannot donate an amount of money of their choosing **Recommendations to others considering TeamUp:** It is a very good system and well worth it if you are in the fitness industry **What problems is TeamUp solving and how is that benefiting you?** Solving the problems of getting clients to fill in forms and keeping them safely ### 46. Great service and great functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about TeamUp?** The platform is always evolving. I've used it for almost 6 years and they're always adapting and improving in ways that's are actually helpful! **What do you dislike about TeamUp?** Students can get confused when they have TeamUp accounts with multiple businesses - cohesion across these could be better. **What problems is TeamUp solving and how is that benefiting you?** Time saving - customers can do most things themselves so we don't have to deal with much membership admin. ### 47. Second to none customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about TeamUp?** Team Up is an extremely efficient and intelligent booking system. But the exceptional customer service is where I believe the real value lies. **What do you dislike about TeamUp?** There is a lack of reporting in the software. **What problems is TeamUp solving and how is that benefiting you?** My members can sign up easily! Book classes and manage their accounts easily and I can track my memberships and revenue very quickly. The automated wait list option is also great. ### 48. I love the teamup software **Rating:** 5.0/5.0 stars **Reviewed by:** Guynamio S. | Personal trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about TeamUp?** I like how the staff are supportive and very helpful **What do you dislike about TeamUp?** I can not think of anything that i dislike. **Recommendations to others considering TeamUp:** I’ve been with Teamup 2 years now and if you are running a small or large fitness business I highly recommend TeamUp. The staff are friendly and supportive and always happy to help guide you through everything you need to know. They never let a phone call go missed, and they return 100% of phone calls. They will call you back, even if you don’t leave a message. The next best thing is that they listen to their customers and continue to update the system, so that customers will always have the best experience. In terms of pricing, for the brilliant service that they offer, on a maximum number of clients, it is by far the best price you can find on the market. I have previously thought of leaving Teamup for a different service but when I compared the services of other software companies with Teamup, they always come out on top. **What problems is TeamUp solving and how is that benefiting you?** easy payment, session schedule and booking system, milestone session reach and a lot more. using teamup has increase my members massively ### 49. Great software for small group PT Sessions **Rating:** 4.5/5.0 stars **Reviewed by:** Nick B. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** The 1-1 support is very helpful. Also the price is good **What do you dislike about TeamUp?** The lack of business account app. Tough to manage my classes on the mobile site compared to what an app might provide. **Recommendations to others considering TeamUp:** Read through the FAQs to familiarise yourself and take a few calls with 1-1 support **What problems is TeamUp solving and how is that benefiting you?** Payment collections. ### 50. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Clare M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about TeamUp?** The fact that there is always someone onhand to help if I have an enquiry and I can book an appointment to speak to them the same day. **What do you dislike about TeamUp?** The online resources aren't always helpful and don't answer my queries **What problems is TeamUp solving and how is that benefiting you?** Ability for my customers to book and run my business efficiently. ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+16%3A27%3A46+-0500&secure%5Bsession_id%5D=99efd88f-aab2-4039-87bd-50da9102d7f0&secure%5Btoken%5D=ffde5a9a42bc8f048dfedb0c0ff8d3d885675dd61d11d5b9ff696d552a907497&format=llm_user) ## TeamUp Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## TeamUp Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (499 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)