--- title: TeamUp Reviews meta\_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 329 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 329 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- ### TeamUp Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. [(4 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463398&qs=pros-and-cons#reviews) Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462582&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463783&qs=pros-and-cons#reviews) Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463861&qs=pros-and-cons#reviews) Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. [(2 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463668&qs=pros-and-cons#reviews) Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463158&qs=pros-and-cons#reviews) Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463321&qs=pros-and-cons#reviews) Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. [(1 mentions)](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462497&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TeamUp ##### 1. Customer Support Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. [ See 4 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463398&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you like about TeamUp? TeamUp offers a fabulously simple interface for setting up your studio times and offerings - with easy access for your clients, and good integrations ##### 2. Client Satisfaction Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462582&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you like about TeamUp? A good club management software with excellent reporting features. The support team are also very quick to respond. ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Small-Business (50 or fewer emp.) 5.0/5 "Long standing brilliant partnership" What do you like about TeamUp? The speed of resolving enquiries the consistent updates to improve software and the help it gives towards customer retention ##### 3. Ease of Use Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463783&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Simon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon P.") SP Simon P. Small-Business (50 or fewer emp.) 5.0/5 "You should pick Teamup" What do you like about TeamUp? The easy to use app not only for myself but also my customers. The app allows me to email customers, which saves me a lot of time and also send them ##### 4. Reliability Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463861&qs=pros-and-cons#reviews) See Related User Reviews ![Lush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lush T.") LT Lush T. Small-Business (50 or fewer emp.) 5.0/5 "Team Up is the best online booking system and support service out there!" What do you like about TeamUp? I love all the features and usability. Everything works really well with no glitches. It was easy to set up and I use it every day for my classes and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you like about TeamUp? TeamUp offers a fabulously simple interface for setting up your studio times and offerings - with easy access for your clients, and good integrations ##### 5. Response Speed Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. [ See 2 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463668&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you like about TeamUp? A good club management software with excellent reporting features. The support team are also very quick to respond. ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Small-Business (50 or fewer emp.) 5.0/5 "Long standing brilliant partnership" What do you like about TeamUp? The speed of resolving enquiries the consistent updates to improve software and the help it gives towards customer retention ### Top Cons or Disadvantages of TeamUp ##### 1. Booking Issues Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463158&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good management software" What do you dislike about TeamUp? Lack of facility for effectively handling facility bookings. ##### 2. Limited Features Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1463321&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent solution for our SGPT studio" What do you dislike about TeamUp? The only minor gripe we have is when bulk editing session timetables - the interface can be a bit clunky, so I tend to do it manually / avoid having t ##### 3. Poor Customer Support Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. [ See 1 mentions ](https://www.g2.com/products/teamup/reviews?filters%5Bsentiment_snippet%5D=1462497&qs=pros-and-cons#reviews) See Related User Reviews ![Vicky R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicky R.") VR Vicky R. Small-Business (50 or fewer emp.) 5.0/5 "Great class booking software" What do you dislike about TeamUp? I preferred being able to speak to someone in real time to answer customer support questions. Sometimes these are small issues that can be solved wit ![Darragh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darragh H.") DH Darragh H. Director and coach Small-Business (50 or fewer emp.) 7/15/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Custom Branded App Needs a More User-Friendly, Better-Looking Workout Section" 2.5/5 What do you like best about TeamUp? It's easy to use and navigate and payment links are very good. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I don't like the custom branded app. The workout segment isn't user friendly or aesthetic, I wish it was better. I also find it difficult to make changes in our timetable, how you can't copy and paste new sessions like in LegitFit. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? It gives us a user friendly platform for our members to book in their sessions. I would love more integration other 3rd party apps (MyZone, Inbody) as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/17/2026 "Intuitive Mobile Flexibility, Minor Fee Frustrations" 4.5/5 What do you like best about TeamUp? I love that I can edit anything from my phone, like the time of the session, location, and type of session. It's really nice that I can remove or cancel people and go back to return people's credit if needed. If someone has a fever or an emergency, I'm able to adjust things even after the session, which is really helpful. TeamUp also makes tracking payments great, especially with different processors, and it's useful for confirming appointment times and locations. The initial setup was very easy, and I was even ready to start implementing things before the onboarding process was complete. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I wish that I could remove the credit card processing fee for certain people because some people like to pay via Zelle or something that's not Stripe. So it's still, of course taxable and everything, but there's no credit card processing fee associated with that. So instead, I had to duplicate the entire membership and create a totally separate membership without a fee. Also, here's a big issue. When people have account credit, there's a credit card processing fee. Let's pretend the total of the package is $200. And they had a $50 credit. It's still giving them 3% of the $200 instead of $150 after their account credit has been applied. Because if it's account credit, they shouldn't be charged to process a new fee because their credit card itself is only actually going to be billed for $150. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I use TeamUp for tracking payments and preventing forgotten payments. It also helps resolve scheduling disputes, and I love that it shows accurate booking details. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/15/2026 "Streamlined Operations with great customer Support and mostly Easy Set-up times" 4.5/5 What do you like best about TeamUp? I like that the customer service is always ready to answer any questions, and they have a real human touch. The software is pretty quick to learn. I also appreciate that all the services and features are included in one price, with no hidden fees, except maybe for the custom branded app. The initial setup was straightforward, and I liked that we received a fourteen-day trial to test out the software and see if it's the right fit. I would recommend others also test out multiple platforms at once to see which they like the fell of Review collected by and hosted on G2.com. What do you dislike about TeamUp? I think there are some integrations that would work better with TeamUp. Payment processors could be improved to accept Square. Also, I wanted it to be easier to integrate with ConvertKit or another email marketing provider other than Mailchimp. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? TeamUp manages all my backend operations, like billing instructors and scheduling. It's easy to learn, offers great customer service, and includes everything in one price without hidden fees. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/15/2026 "Affordable but Needs Refinement" 2/5 What do you like best about TeamUp? I like that TeamUp is affordable and that I can get reports on attendance, which helps me see if I'm meeting my KPIs. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I find the user sign up flow very clunky and unintuitive. The Zapier integration is limited, and the booking website also feels clunky and unintuitive to me. Some of the reports don't export as expected, which is frustrating. There's a lack of metrics for the notification emails, and often, there are limitations to the system that force me to figure out workarounds. Setting up TeamUp was moderate; some features don't work as expected, and it can be hard to find what I need. However, since I'm comfortable navigating software, it wasn't too bad with some additional support. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I use TeamUp to sell memberships and schedule clients. It's affordable and provides reports on attendance, helping me track my KPIs. However, I find the user sign-up flow and booking website clunky, Zapier integration limited, and some report exports don't work as expected. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/15/2026 "Reliable Billing with Stripe Integration, But Needs Onboarding Improvement" 2.5/5 What do you like best about TeamUp? I find TeamUp more reliable for billing compared to our old system. I appreciate that it uses Stripe, which is faster for processing payouts and is very easy and transparent for handling refunds and credits. Although we don't often do it, the option to send out separate payment links or invoices directly from Stripe versus TeamUp can be handy at times. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I have an enormous list of things that need improvement and have shared my feedback already. A customer enrolling for the first time with a future starting date should be charged accordingly, but the system charges them starting today even if they input a future date. TeamUp needs the ability to send out adhoc emails to customers, not just canned notifications. The initial setup and onboarding were horrible and need a lot of improvement. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I find TeamUp more reliable for billing than our old system, and I appreciate Stripe for faster payouts and easy refunds. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/15/2026 "Intuitive and Effective for Membership Management" 5/5 What do you like best about TeamUp? I like how user-friendly TeamUp is. It's very simple from both the management side and the customer side, making it easy to navigate. I also like the customer management portal where I can see who has signed up but hasn't purchased a session or booked, because this allows me to follow up and boost numbers. Additionally, I appreciate being able to monitor and manage group sizes for each booking. The initial setup of TeamUp was a breeze, or as I like to say, 'easy peasy lemon squeezing.' Review collected by and hosted on G2.com. What do you dislike about TeamUp? Sometimes the app is a little bit laggy and takes a little bit of time. And I also think that the web version is probably slightly more user friendly from an information management point of view. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I use TeamUp to manage sign-ups and memberships from across Fit box, track bookings, and follow up with customers. It's user-friendly from both management and customer sides. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Glen T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glen T.") GT Glen T. Gym owner Small-Business (50 or fewer emp.) 7/15/2026 "Easy to Use, Reliable, and Issues Resolved Quickly" 5/5 What do you like best about TeamUp? It's ease of use and reliability, if I have a problem with it, it is usually sorted out very quickly Review collected by and hosted on G2.com. What do you dislike about TeamUp? There's not anything I dislike about Teamup, the only thing I'd say would be good with it is having the payments be sorted through Teamup rather than a processing company like stripe Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? It's created an easy way for clients to book in and manage their own sessions whilst allowing myself to control their memberships Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shiniqua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiniqua C.") SC Shiniqua C. Client Associate Small-Business (50 or fewer emp.) 7/15/2026 "Efficient CRM with Transparent Pricing, Needs UX Refinements" 4/5 What do you like best about TeamUp? I like TeamUp's transparent pricing and tiered structure, which helps us, as a small business, to not worry about over-investing in our CRM. I also appreciate the 24/7 support, as it means we can get answers to queries almost immediately. Review collected by and hosted on G2.com. What do you dislike about TeamUp? I find the software slightly clunky and the UX isn’t as smooth as other companies. I also have issues with the fonts, booking experience, and cookies on the embed settings. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? With TeamUp, I can manage both studios on a single platform and track client data efficiently. The transparent pricing and 24/7 support ensure we don't overspend on CRM and get quick answers to queries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 6/24/2026 "Streamlined Booking with Minor Subscription Glitch" 4/5 What do you like best about TeamUp? I like that everything's in one place with TeamUp, which makes it nice and easy to use. I also appreciate the usable app that our customers can use for most of their own upgrades, downgrades, and change of plans. It works quite well for us, as we don't have to do much of the work, which is a big help. Review collected by and hosted on G2.com. What do you dislike about TeamUp? The only thing that's really an issue is stopping customers from having more than one subscription. Unfortunately, TeamUp doesn't prevent them from taking out multiple subscriptions. We've had a couple of customers where they've reached their limit for the month and then accidentally taken out a second membership, which then double charges them. It is quite a bit of an annoyance, if I'm perfectly honest. It seems to be happening reasonably regularly, but it's not an absolute game changer. Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? TeamUp keeps everything in one place, making it easy to use for our triathlon coaching business. It simplifies booking swimming sessions and streamlines customer upgrades and changes, reducing workload for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/15/2026 "Simple Session Booking, but Change Requests Go Unacknowledged" 3.5/5 What do you like best about TeamUp? The app is simple for our members to use to book in their basic sessions Review collected by and hosted on G2.com. What do you dislike about TeamUp? It’s quite rigid and I have put in quite a few change requests that haven’t been actioned and haven’t been acknowledged since I made the request. For example, the function to allow people to switch session time within the same day without being impacted by late cancellation rules. Without this function we have a lot of unnecessary admin Review collected by and hosted on G2.com. What problems is TeamUp solving and how is that benefiting you? I wouldn’t say it’s solving any problems. It provides a booking platform which is essential for a small group personal training studio Review collected by and hosted on G2.com. 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