--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 270 scale: '5' date_modified: '2026-07-15' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 270 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of TeamUp, always available to assist and enhance user experience. (4 reviews) - Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews) - Users value the **ease of use** of TeamUp, appreciating its seamless setup and daily functionality. (2 reviews) - Users praise TeamUp's **reliability** , noting seamless performance and excellent support for their studio management needs. (2 reviews) - Users praise the **quick response speed** of TeamUp's support team, enhancing their overall experience and satisfaction. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users report a **lack of effective booking management** in TeamUp, making facility reservations challenging. (1 reviews) - Users find the **limited features** of TeamUp can lead to clunky manual adjustments for bulk editing timetables. (1 reviews) - Users express frustration with **poor customer support** , preferring quicker, real-time assistance for resolving issues efficiently. (1 reviews) ## TeamUp Reviews ### 1. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Pete G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about TeamUp?** Staff support is excellent, quick and friendly. **What do you dislike about TeamUp?** No nutrition included as part of the standard package. This would be handy and I liked the additional option recently added to some degree but it didn't do what I hoped. Maybe in the future **What problems is TeamUp solving and how is that benefiting you?** Makes the whole process if membership management and payment processing really simple and easy. Saves me hours of work **Official Response from Tash Popovic:** > Hey there Pete, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business and this has saved you hours of work! Thank you for highlighting the need for nutrition for you and your business. We'd love to hear more about your ideal use case here. I have shared your feedback with our Product Team internally to highlight its importance to you and your business and we look forward to keeping you updated on these releases. We appreciate your patience and understanding, and our customer service team is always available to assist you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 2. Great up and coming app! **Rating:** 4.0/5.0 stars **Reviewed by:** Twyla E. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about TeamUp?** It is simple and easy to see most information. The dashboard is the best part of it all! **What do you dislike about TeamUp?** the calendar view from staff POV is a challenge to understand! **What problems is TeamUp solving and how is that benefiting you?** It allows me to house my Personal Training an dMassage company under one roof! It allows me to keep my client payments in order and members sign up for class seamlessly **Official Response from Tash Popovic:** > Hey there Twyla! ✨ Thank you so much for sharing your feedback and experience with TeamUp. It's fantastic to hear TeamUp is simple and see to your important information. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Hooray for the Dashboard. We'd love to hear more about your staff calendar view challenges and offer our assistance. For staff, there is an option to export the calendar feed for "all instructors". Our knowledge base is a great source of information but if you need a bit more assistance with some ideas, our customer service team would be happy to assist. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 3. By far the best app for studio bookings **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The fact that everything works the way it should and it does all the things you need it to, unlike many other systems **What do you dislike about TeamUp?** Little. I would like it if I could send emails directly. **What problems is TeamUp solving and how is that benefiting you?** It is easy to allow memberships with a certain amount of credits per month. It's easy to manage cancellations. You can freeze memberships for any length of time and the amount of credits are worked out for you. Members have the option to late cancel and it is easy to either refund or not refund credits. Everything works properly, so less admin time. **Official Response from Tash Popovic:** > Hey there Deborah, Thank you so much for sharing your feedback and experience with TeamUp. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. We appreciate your feedback and I wanted to let you know that I have shared your feedback with our Product Team internally to highlight its importance to you and your business and we look forward to keeping you updated on these releases. If you have any questions or if we can help further, please don't hesitate to reach out to our customer service team who is always available to assist you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 4. Very happy with Team Up **Rating:** 4.5/5.0 stars **Reviewed by:** Alex T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about TeamUp?** very user friendly for clients and for teachers **What do you dislike about TeamUp?** I would like there to be an app for the business side I would prefer clients are unable to see how many spots are filled in each class **What problems is TeamUp solving and how is that benefiting you?** It is so much more user friendly than my previous booking system. I find the support really great. always quick replies if there is ever any question or issues. **Official Response from James:** > Hey Alex, We're thrilled that you find our platform very user-friendly for clients and teachers. Our focus is to create an intuitive and efficient experience for all users, and we're delighted that it has been beneficial to you. We appreciate your suggestion about having a business-side app, and while we don't have one at the moment, it's valuable feedback that we'll consider for future improvements. Lastly, we understand your concern about clients being able to see how many spots are filled in each class. Rest assured, TeamUp allows you to control what information is visible to your clients. To disable the attendee count, access via Settings >> Registration >> Calendar Settings >> toggle off attendee counts. We appreciate you choosing TeamUp, and we're committed to supporting your business needs! All the best, ### 5. TeamUp made it so much easier for me to schedule appointments, client sessions and classes. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela D. | Certified Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Payments, memberships and class/client diary all integrated with reports/analytics. The customer service from team up to help me build my business is brilliant. **What do you dislike about TeamUp?** The only thing i can think of is I would like the client app to be branded to make my booking system more personalised. Aside from that i think TeamUp couldn't be better! **What problems is TeamUp solving and how is that benefiting you?** Scheduling my week, allowing clients to book their sessions, allowing me to see who is coming and how often. Before all of my clients payments where scattered over the month depending on when they signed up, now they're mostly charged at the same time. Team up allows me to see reports on attendances and ralerts me if members seem to be slipping away. I have automated emails such as birthday messages set up. I can see my income and how it fluctuates. **Official Response from James:** > Hey Angela, Thank you for your recent feedback. I hope you are well. We are launching our custom-branded app service this month. Are you OK with contacting our sales team so we can show you this in more detail? You can contact us at enquiries@goteamup.com to request a walkthrough. All the best, ### 6. Good Software For Running Our Studio **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about TeamUp?** Pricing compared to competitors. Really good onboarding process and team who took the time to understand our business. Excellent customer support **What do you dislike about TeamUp?** Payment processing is trickier compared to competitors but payouts are faster **What problems is TeamUp solving and how is that benefiting you?** 9oStudio management, **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you find our software fairly priced and that our team was able to support you through your onboarding experience. We always aim to provide a hassle-free experience for our clients from the start, and it's great to know that our customer service team has been able to provide for you and your business during this time. It would be great to hear more about your experience regarding payment processing troubles, if any, but it's great to hear your payouts are reaching you fast. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 7. great app so far **Rating:** 3.5/5.0 stars **Reviewed by:** may o. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2023 **What do you like best about TeamUp?** customer service is quick to respond and is very friendly. they are eager to help and fix any issues or concerns that come up! **What do you dislike about TeamUp?** app seems to be a little slow with loading **What problems is TeamUp solving and how is that benefiting you?** allowing members to book the app for a unique booking system **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been a great experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. We'll be sure to look into the slow loading you've mentioned. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 8. User friendly and great display. **Rating:** 4.0/5.0 stars **Reviewed by:** Ben A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** I find the teamUp page is one of the most simplistic but effective pages to use for managing a booking system and membership. It has great qualities within the software features that make it easy to use and not too time consuming **What do you dislike about TeamUp?** TeamUp's filtering sysstem for schedule is a little time consuming dependent on how many types of classes you offer, an improvement could be to add a feature when you can group class types (e.g., yoga classes we offer 8-10 different styles and would like to just display them) **What problems is TeamUp solving and how is that benefiting you?** TeamUp solves issues regarding client clarity with personal information, booking ability, and readjustment in memberships, and is client-friendly in nature. This software supports our ability to make amendments where we see fit to do so in the client bookings, client details, memberships, classes, and much more **Official Response from James:** > Hey Ben, Thank you for your recent feedback. Are you OK with reaching out to our support team about this? We'd like to know how you envision this class-type filter working in more detail. It will also allow us to ask some follow-up questions. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 9. Helps us manage our new program with ease. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaley K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TeamUp?** TeamUp provides a wide variety of services that checks a lot of boxes that our business needs. Having all of the essential information in one place is extremely helpful, it allows for us to run our business without the stress of organizing everything that TeamUp organizes. **What do you dislike about TeamUp?** So far, I haven't experienced any dislikes with TeamUp. I am still currently learning how to navigate the site, as I am a pretty new member. The site seems easy to navigate and use, I haven't had any issues so far! **What problems is TeamUp solving and how is that benefiting you?** As a business, we offer a wide variety of services, which was making it increasingly difficult to manage and organize these services. TeamUp provides a platform where all of these services can be organized, which allows staff to focus on the actual studio rather than the business aspect. ### 10. Great alternative for start up business to use instead of Mind Body **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2023 **What do you like best about TeamUp?** Since I do not have over 100 clients yet, it is a much cheaper alternative to use than MindBody to build my business. **What do you dislike about TeamUp?** I am not familiar with other platforms, but figuring out the integration between other platforms took more time than expected. **What problems is TeamUp solving and how is that benefiting you?** Not having to worry about the schedule and how many people are attending class has been very beneficial to my time management. I was also able to get rid of my waiver subscription since TeamUp has waiver forms built in. **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We pride ourselves in our pricing tiers to assist in business growth! We're happy to hear we've been able to assist you in this growth. Please don't hesitate to reach out to our customer service team or support knowledge base for any questions on our integrations, and if we can help any further. We're here to help. It's also great to see our features being able to cut down the costs of other software. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 11. A great piece of software for a boutique business **Rating:** 5.0/5.0 stars **Reviewed by:** Dinah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about TeamUp?** I like the ability to offer classes, private appointments, a store and on-demand through one platform. Also the ability to offer services in virtual and physical spaces is key for us to expand. **What do you dislike about TeamUp?** I would love for the reports to be more useful for annual accounting and I find that there are some limitations that create barriers for users, like having to translate schedule times to their own timezone. **What problems is TeamUp solving and how is that benefiting you?** accepting payment, managing discount codes, offering some analysis of user-platform interaction is saving us time and giving us direction on what services to offer more of. **Official Response from James:** > Hi Dinah, Thank you so much for your feedback on TeamUp! It means a lot to us that you find our platform versatile and accommodating to virtual and physical spaces. We understand the importance of more useful reports for annual accounting and are actively enhancing our reporting capabilities to provide better insights. Regarding the translation of scheduled times to users' time zones, we apologise for any inconvenience caused. We are committed to improving this aspect to ensure a smoother user experience. At TeamUp, we genuinely care about your feedback and would love to hear more of your ideas. Please reach out to us at support@goteamup.com so we can explore them further. Thank you once again for your valuable feedback. All the best, ### 12. system **Rating:** 3.5/5.0 stars **Reviewed by:** Farhia Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** Easy to use, able to receive quick responses with queries **What do you dislike about TeamUp?** Hard to get features added when needed to meet demands **What problems is TeamUp solving and how is that benefiting you?** Adding several service fees to our management account, this will allow us to collect revenue more easily. **Official Response from Tash Popovic:** > Hey Farhia, Thank you for taking the time to share your feedback and experience with TeamUp. It's great to hear our software has been easy to use and that our customer support team has been able to assist! Please don't hesitate to share your feature ideas, use cases, and other details with our product feedback portal. This is checked weekly, to understand and adapt the roadmap. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 13. Efficient system and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Katie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about TeamUp?** The support given when I've needed it has been excellent. The system is much easier to navigate than other similar ones I've used. **What do you dislike about TeamUp?** Setting up payments exactly as I would like to has sometimes been confusing. **What problems is TeamUp solving and how is that benefiting you?** Being able to set up bookings for groups that clients can then do themselves saves me time and streamlining payments. **Official Response from James:** > Thank you, Katie, for sharing your thoughts about TeamUp! We're glad to hear that you've had an excellent experience with our support team. Navigating our system has been made easier, and we appreciate your positive feedback. We understand that setting up payments can sometimes be confusing, and we're continuously working to improve the process for our users. If you have any specific questions or need further assistance in setting up payments exactly as you'd like, please don't hesitate to reach out to our support team. They will be more than happy to help and provide guidance. All the best, ### 14. Brilliant, smooth and perfect for our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Helen P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The system perfectly suits the needs of our business. The system is modern, and in-keeping with current industry trends. Every single member of staff Ive spoken to has been brilliant, and so helpful, they employ a great team! **What do you dislike about TeamUp?** The Team Up app could be much better, we would like the ability to make membership purchases via the app. **What problems is TeamUp solving and how is that benefiting you?** There is very little admin needed and therefore our staffing costs are low, we can focus on delivering great sessions and creating a gret atmosphere, rather than being stuck behind a computer. **Official Response from Tash Popovic:** > Hey Helen, Thank you so much for sharing your feedback and experience with TeamUp. It's great to hear that our software suits your business needs, the design is to your liking! We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. I will be sure to share this feedback with our product team internally! Currently, memberships can be purchased via the app, and the user is taken to the web version to complete their purchase but all is in-app, possibly simplifying this with an in-app purchase could help. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 15. Long time user **Rating:** 5.0/5.0 stars **Reviewed by:** Mark P. | Owner CrossFit UF, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about TeamUp?** I like that I can control all aspects of my members memberships and also That it integrates with my other apps ie. BoxMate Making changes to my schedule is quick and easy. **What do you dislike about TeamUp?** 1. That I can't just search in the members search bar using a phone number. 2. That it was updated and changed which made it more difficult for me to check what dates cash payments were aligned to for me to clear off. **Recommendations to others considering TeamUp:** I have not seen another platform that handles all of our gyms requirements at an affordable price **What problems is TeamUp solving and how is that benefiting you?** I am definitely not worried about if members can book into the right classes for them and that all my payments will be managed correctly. Setting up automatic emails after first classes and birthdays and so on, has been a huge bonus! ### 16. Go Team Up **Rating:** 4.0/5.0 stars **Reviewed by:** Ian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about TeamUp?** Point of entry booking for clients is very usable and customer friendly. Easy to sign up and use initial forms which makes signing clients up easy. **What do you dislike about TeamUp?** A few features in the reporting sometimes require a bit of support from the customer service. All was dealt with brilliantly though so wasn't really a big concern. **What problems is TeamUp solving and how is that benefiting you?** It helps cut down my admin time of manually booking clients where we were using Google sheets before it streamlined the process and cuts down diary management time. **Official Response from James:** > Hello Ian, Thank you for sharing your feedback on TeamUp. We are delighted to hear that you find our system easy to use and customer-friendly. We always aim to provide a hassle-free experience for our clients, and it's great to know that some of our features are already positively affecting your business. We understand that some of our reporting features may sometimes require additional support. Rest assured, our customer service team is always available to assist you, and we're glad to hear that they have been able to help you with your inquiries. We appreciate your patience and understanding in reaching out to us for assistance. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 17. Great software. Customer Service is brilliant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2023 **What do you like best about TeamUp?** The support and customer service is great **What do you dislike about TeamUp?** There is so much more i could probbaly use it for but i dont know how. **What problems is TeamUp solving and how is that benefiting you?** Unsure **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been such a good experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features and team have positively affected your business and that our customer service team has been able to assist you! Our knowledge base includes material on our features, I've added the link below for you. If you'd like or have any questions on how to utilize your account further, we'd be happy to assist. Feel free to reach out via the chatbox in your TeamUp account or via email at support@goteamup.com, we'd be happy to brainstorm with you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you. All the best, ### 18. The best system I have used for booking control & flexible options **Rating:** 5.0/5.0 stars **Reviewed by:** Deena G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** The options to adjust the rules for bookings (the night-time blackout period) etc. The simplicity of the system for day-to-day running. Having used SDA, Clubwise & Club manager in the past this has been what we have been looking for all along. **What do you dislike about TeamUp?** From a management perspective there isn't anything I don't love, the only feedback I have is that some members find it confusing to set up an account to be able to view classes. **What problems is TeamUp solving and how is that benefiting you?** Team up allows us to offer a variety of options to different demographics from commited members to one off passes or bulk session packs to corporates. The flexibility gives us far more than any other system has in this area before. ### 19. I use teamup for my small dance studio. **Rating:** 4.0/5.0 stars **Reviewed by:** Yael D. | Respite Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about TeamUp?** I like the user design as it's easy to navigate. Usually everything is pretty clear or easy to use. **What do you dislike about TeamUp?** Sometimes the feature that helps with booking classes is confusing for costumers. **What problems is TeamUp solving and how is that benefiting you?** Manage my studio **Official Response from Tash Popovic:** > Hi Yael, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you like our design and it's easy to navigate! We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. I'm sorry to hear about the confusion, we'd love to hear more about this. We are currently working on a revamp of our customer site which we're sure will enhance your customer's experience. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 20. Overall good with amazing customer service whenever there is an issue **Rating:** 4.5/5.0 stars **Reviewed by:** Kat L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** The customer service is always AMAIZNG and thorough whenever Iv had an issue and it's resolved quickly. The reports are super handy and I think the ux is really good. **What do you dislike about TeamUp?** Sometimes I'd like a little more control over things and be able to personalise tabs. Liek we use the venue tab as a filter, be great to be able to customise that label. Also we sometimes have some issues from members who have multiple memberships and there doesn't seem to be a fix for it. **What problems is TeamUp solving and how is that benefiting you?** Yeh reports are my fav, gives me an on-site into what classes are doing well and with over 60 classes a week this is critical to keeping what works and getting rid of what doesn't. **Official Response from James:** > Hey Kat, Thank you for your recent feedback. I hope you are well. Are you OK with reaching out to our support team about this? We'd like to know how you envision the personalise tab feature working. Also, we're keen to explore the issue of duplicate/multiple memberships for some customers. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 21. Great for all needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** The flexibility of the app and programme **What do you dislike about TeamUp?** Nothing! I think. It's great **What problems is TeamUp solving and how is that benefiting you?** Allows classes to run smoothly **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been such a good experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features and team have positively affected your business! Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you. All the best, ### 22. Useful. Valuable. Needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Tasha E. | CEO/Consultant/Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TeamUp?** TeamUp is an easy software for the "technically challenged." While it has a lot of bells and whistles, it's software you can "grow into" as you don't need to know everything to get started. The TeamUp team goes over and beyond the basics with their customer service and tech support. I don't think I've ever had a company support me the way they do. **What do you dislike about TeamUp?** I can't think of any dislikes. It's so worth it. **What problems is TeamUp solving and how is that benefiting you?** I am a one person show with no technical skills who teaches multiple things in multiple places. TeamUp helps me operate all of that from one place. ### 23. Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2023 **What do you like best about TeamUp?** Provides much less admin time then my previous way of working. The team up team are also amazing! **What do you dislike about TeamUp?** Some of my clients aren't very competent at using it and gives me more work to do. **What problems is TeamUp solving and how is that benefiting you?** Less admin time. It allows me to grow my business and create different streams of revenue with different training programmes and packages. **Official Response from Tash Popovic:** > Hey Matthew, Thank you so much for sharing your feedback and experience with TeamUp. It's awesome to hear your admin has been reduced and our customer service team has been able to help you with your inquiries. I understand that it can be challenging when clients struggle with new tools, leading to additional work for you. Your feedback is invaluable in helping us improve this experience. We have released an update to our customer site and we'd love to hear you and your customers feedback. We appreciate your time, and our customer service team is always available to assist you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 24. Great software and brilliant customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about TeamUp?** Team up does everything for me that I know I want and some things I didn't know I needed! If there's something you can't do just ask and their team will help you quickly...nothing is a problem! It saves me so much time and worth every penny! **What do you dislike about TeamUp?** To be honest I am pretty happy with how everything works. The only issue I have is maps as the postcodes don't always work when we meet for a walk in the middle of nowhere. I use what3words to get around this though. **Recommendations to others considering TeamUp:** If you want a booking system that does it all with great personal Support choose Team Up! **What problems is TeamUp solving and how is that benefiting you?** Team up saves me a lot of time. I do want to talk to my clients but not every time they wish to book a session, Team Up means they can book anytime day or night. ### 25. Easy and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Steve F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** Firstly, it's so easy for clients to use to book classes etc. Secondly, for a business owner the ease of how everything is laid out helps pinpoint what's working (ie which classes are the most popular) etc. **What do you dislike about TeamUp?** Sometimes it's a bit 'clicky' to access/amended parts. **What problems is TeamUp solving and how is that benefiting you?** Showing me client no shows; most popular classes; least popular; client who attends most etc. **Official Response from Tash Popovic:** > Hey Steve, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you find our software easy and powerful. We always aim to provide a hassle-free experience for our clients and their customers, and it's great to know that our features have positively affected your business. I'm sorry to hear that you're finding the interface somewhat 'clicky' and not as streamlined as it could be for accessing or amending parts. We're always looking to improve user experience, and your input is crucial for us in this regard. Please don't hesitate to share your feedback directly with us or the product feedback portal, whichever suits best. We appreciate your patience and understanding, and our customer service team is always available to assist you if needed. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 26. Easy to use, ideal for Gym owners. **Rating:** 4.5/5.0 stars **Reviewed by:** Lewis W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about TeamUp?** I can use it for a range of functions within my gym business. Different membership styles, payments, booking, appointments etc. It also allows me to send links to customers easily. **What do you dislike about TeamUp?** I would like to see more payment options. Paypal, google/apple pay etc. Sometimes when selling an upfront offer it can be a little bit of slow system to get the payment made quickly and smoothly. **What problems is TeamUp solving and how is that benefiting you?** It's allowing me to have all my membership and services under one roof. I charge all my customers and allow them to book our classes all through the same smooth system. **Official Response from James:** > Hey Lewis, Thank you for your recent feedback. As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. I will pass your suggestion along to the product team for them to review, in case it's something they can implement in the future. All the best, ### 27. TeamUp for Outdoor Fitness **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Setup was easy with a scheduled call with TeamUp who help with onboarding. It offers good support for payment processing, customer forms and general admin. Offers easy setup for different types of memberships. All in all a good solution for us to run out outdoor fitness business **What do you dislike about TeamUp?** The App only supports end users and can't be used for admin taasks, still have to use a browser. Would like extra options for branding the customer facing app. **What problems is TeamUp solving and how is that benefiting you?** Class management - easy for customers to sign up and make payments which means they are more likely to attend classes **Official Response from James:** > Hi Mark, Thank you for your recent feedback! We're currently in the process of launching our custom-branded app service this month. Are you OK with contacting our sales team so we can show you this in more detail? You can contact us at enquiries@goteamup.com to request a walkthrough. Warmest regards, ### 28. TeamUp and it's beneficial effect on my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Callum U. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** I like TeamUp because it allows me to centralize all of the memebers and the data I need to run my business. It is an effective tool for time keeping as well as planning. **What do you dislike about TeamUp?** The least helpful thing about TeamUp is that it sometimes can feel a bit complicated to add elements to the calendar. This is a minor issue, but is the one thing I noticed. **What problems is TeamUp solving and how is that benefiting you?** TeamUp is solving the problem of keeping track of clients/members. It allows for members to be in control of their profiles and updating them, which makes my job easier. **Official Response from James:** > Hey Callum, Thank you for your recent feedback. I hope you are well. I'm keen to understand the difficulties surrounding adding different elements to the calendar. Are you OK with contacting our support team at support@goteamup.com or via the chat icon within your TeamUp account so we can learn more about this? All the best, ### 29. Intuitive to use and very helpful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about TeamUp?** Easy to use, very helpful and quick response customer service. **What do you dislike about TeamUp?** Occasionally the different options confuse me but I understand different businesses have different needs. **What problems is TeamUp solving and how is that benefiting you?** Keeping track of bookings and taking payments. **Official Response from Tash Popovic:** > Hey there, Thank you so much for taking the time to share your feedback and experience with TeamUp. We are delighted to hear that our software is easy to use and that you've had a great experience with our customer service team. We're here to support you. That's completely understandable, TeamUp provides for a variety of business types, but we encourage reaching out to our support team, who will be able to clarify any questions or help you with clarifying steps going forward. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 30. Team Up Trail & Set Up **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** The set up and the support available. How it flows for customers. **What do you dislike about TeamUp?** Some of the settings aren't easy to find, however, there is always support available to overcome any difficulties. **What problems is TeamUp solving and how is that benefiting you?** My availability, providjng a scheduling system. **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been such a good experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features and team have positively affected your business! I can completely understand some settings can be tough to find initially, but I know our knowledge base and customer support team have been able to assist you with this which is great to hear. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you. All the best, ### 31. Overall pretty good software **Rating:** 3.5/5.0 stars **Reviewed by:** Toby L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The ease of members using the software and the signing up process receiving automated email with follow up instructions. **What do you dislike about TeamUp?** Minimal ability with no show class penalties and no ability to set classes to open same time each day **What problems is TeamUp solving and how is that benefiting you?** Take payments automatically and schedule all my classes for members to book at ease **Official Response from James:** > Hi Toby, Thanks for reaching out. We're thrilled that our software has made things easy for your members. It's always great to hear positive feedback like this. We understand how important it is for your business to have the ability to set class penalties for no-shows and the option to schedule classes to open at the same time every day. We're actively enhancing our software to meet your needs and appreciate your input. We're excited to announce that we'll introduce a new feature later this year that will allow you to penalise no-shows automatically. This feature will make managing class attendance easier and ensure your classes are always full. Thank you for being a valued member of TeamUp. We're committed to providing you with the best possible experience and look forward to continuing to support your business. All the best, ### 32. So simple and easy to use. great onboarding team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about TeamUp?** Ease of use. The support and backend system is so good. **What do you dislike about TeamUp?** I dont use all of the tools so I can forgot certain things and when i do need them I struggle to remember how to do it. **What problems is TeamUp solving and how is that benefiting you?** Takes away the admin for joining members and time in booking people on the class. **Official Response from James:** > Hey there! Thank you for sharing your thoughts and providing feedback about TeamUp! We're delighted to hear that you find our platform's ease of use as one of its standout features. Our team is dedicated to crafting a user-friendly experience, and it's rewarding to know that our efforts have been beneficial to you. We understand that it can be challenging to remember certain features if you don't use them regularly. To address this, we offer comprehensive documentation and support resources, which can serve as a helpful reference guide whenever you need assistance. Our support team is also here to answer any questions you may have and provide guidance whenever needed. If there's anything specific you'd like to learn more about or if you have any suggestions to enhance your experience further, please feel free to reach out. All the best, ### 33. Disappointing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about TeamUp?** Initially super friendly support and streamlined payment facilities **What do you dislike about TeamUp?** Poor customer service with arising issues. Phone number disconnected and a chat support that can take days for a response. Lack of support once I decided to leave. Minor mistakes made, a customer recieved a duplicate payment, booked calls sometimes not returned, I was billed incorrectly, account closed on wrong day. **What problems is TeamUp solving and how is that benefiting you?** I used team up to streamline payments through gocardless and stripe onto customers accounts automatically, this saves lots of time compared to manual entries **Official Response from Mitch Tate:** > Hi there, Thank you for sharing your candid feedback. It's really appreciated to help us learn and improve. We're really sorry to hear you did not have a good experience. Our aim is to be responsive and supportive no matter what your decision and we're truly sorry if that did not happen on this occasion. Our team strives to respond promptly to all enquiries, but due to high demand and unforeseen circumstances, there may be delays. We apologise for any inconvenience caused and are implementing measures to improve our response times and ensure more efficient support across all communication channels. We deeply regret to hear there were minor mistakes that occurred during your interactions with our services. We apologise for the inconvenience caused and assure you that we are actively investigating the examples you shared to prevent their recurrence in the future. I'm sorry to hear you had a customer who received a duplicate payment. Please email us on support@goteamup.com so we can take a look at what happened and help you correct this. We take your feedback seriously and are actively working to address these concerns and improve our services. Sincerely, ### 34. A great way to digitise running your Gym/Fitness Facility **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Easy to navigate and set up with plenty of support on hand when you need it. Not only does it make class management a doddle, but keeping on top of payment and client relations is also a breeze **What do you dislike about TeamUp?** We would love to add more client data within TeamUp without relying on 3rd party apps (such as goals, health data etc.). Something that the client could add to and view in the app as well as us being able to work with it on the desktop version. **What problems is TeamUp solving and how is that benefiting you?** Centralises all payments in one place to make it very easy to track and manage. The automation help with client engagement and retention. Class and schedule management is very easy to keep on top of. **Official Response from James:** > Hey Chris, Thank you for your recent feedback. I hope you are having a lovely day so far. We are launching our custom-branded app service this month. Are you OK with contacting our sales team so we can show you this in more detail? You can contact us at enquiries@goteamup.com to request a walkthrough. All the best, ### 35. Efficient for Business and Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Imani W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about TeamUp?** Great on boarding approach and links that are supportive if you have questions **What do you dislike about TeamUp?** For a small business with under 50 clients starting price is steep **What problems is TeamUp solving and how is that benefiting you?** All bookings are centrally located and clients can handle their own memberships and registrations **Official Response from Tash Popovic:** > Hey Imani, Thank you so much for sharing your feedback and experience with TeamUp. It's great to hear we've been able to provide a good onboarding experience and information to support you and your business! We understand your concerns regarding the pricing, especially as a small business with a smaller client base. That initial investment may seem significant, but our software and service are designed to offer comprehensive feature access to assist with business growth and efficiency. We'd be happy to help along the way. We appreciate your understanding, and our customer service team is always available to assist you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 36. Very helpful service **Rating:** 5.0/5.0 stars **Reviewed by:** Jayne W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about TeamUp?** Very helpful service, friendly and quick to respond **What do you dislike about TeamUp?** There are a lot of features that we do not use that you can not opt out of **What problems is TeamUp solving and how is that benefiting you?** Easy for customers to book onto classes, all payments are taken securely and we no longer get lots of requests for people asking us for links etc as we have automated reminders going out for repurchasing class packs. ### 37. Transfer of business to Team Up **Rating:** 4.5/5.0 stars **Reviewed by:** Benson James M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The support from the team has felt meaningful and consistent from the first presentation I had. Each area of the business seems to be in tune which has made our journey so far extremely positive. **What do you dislike about TeamUp?** At this stage there is not anything that has been a challenge that hasn't been supported through the team. **What problems is TeamUp solving and how is that benefiting you?** We wanted to bring our community programmes and commercial start up together. Team Up allows us to do that. **Official Response from Tash Popovic:** > Hey there Benson, Thank you so much for sharing your feedback and experience with TeamUp. It's fantastic to hear that we've been able to support from the get-go! We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. We appreciate your time, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 38. simple to use and very powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** Everything is in once place, reporting, finances, tracking etc **What do you dislike about TeamUp?** Some reporting could be crisper and more clear and the store i think could be a little better **What problems is TeamUp solving and how is that benefiting you?** memership and payments all in one place **Official Response from Tash Popovic:** > Hey Sam, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that TeamUp provides for everything in one place. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Our product team is working on further revamping our revenue and payroll reporting as well as the store. Rest assured, exciting things are to come! We appreciate your patience and understanding, and our customer service team is always available to assist you with any questions. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 39. Fantastic Timesaver!! **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about TeamUp?** TeamUp allows me to manage so many different aspects of my pilates studio from one place. Clients find it easy to use. It has saved me so much time doing admin! **What do you dislike about TeamUp?** There are one or two small things that I would love changed that would make my life even easier but apparently they are not possible **What problems is TeamUp solving and how is that benefiting you?** Allowing clients to make bookings and payments for Pilates classes directly. This avoids me having to manage this manually **Official Response from James:** > Hey Elaine, Thank you for your recent feedback. I hope you are well. Are you OK with reaching out to our support team about this? We'd love to learn more about this again. It will also allow us to ask follow-up questions to see if this is now possible. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 40. Excellent management software **Rating:** 4.5/5.0 stars **Reviewed by:** Sara L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TeamUp?** It's very easy to use- you have your classes, students and revenue at a glance. The user interface is accessible and intuitive. The system is stable and doesn't crash. **What do you dislike about TeamUp?** I haven't encountered any downsided yet. It's a very good system. **What problems is TeamUp solving and how is that benefiting you?** Organising classes, keeping track of students and payments. It ensures that all teachers see who's booked and when, and the studio owner can keep track of finances easily. ### 41. Professional and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** It's an incredibly intuative product to use, with all the features you could want or need. The support team are very helpful, and will do whatever they can to help assist you. **What do you dislike about TeamUp?** I'd like more branding options I think, to have more of a feeling of my business when my clients are using TeamUp. **What problems is TeamUp solving and how is that benefiting you?** Timetable, membership payments. I don't know how'd i'd operate with out it. **Official Response from James:** > Hi there, Thank you for your kind words and positive feedback about TeamUp. It's great to hear that you find our product intuitive to use and that it offers all the features you want or need. Also, we appreciate your suggestion regarding more branding options. We understand the importance of having a cohesive brand experience for your clients, and we're always working on enhancing our customisation options. If you have any further suggestions or specific ideas on how to see more branding options implemented, please don't hesitate to share them with us. We're committed to providing the tools and features that align with your business needs. Thank you for choosing TeamUp, and we look forward to supporting you and your business. All the best, ### 42. Team Up is user friendly for both consumer and company. **Rating:** 4.5/5.0 stars **Reviewed by:** Matt H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Being able to customise memberships, payment and booking options fully. The dashboard spells things plainly and isn't confusing. **What do you dislike about TeamUp?** The calendar that members view to make their bookings could be more customisable, easy to understand, or simply look slicker. **What problems is TeamUp solving and how is that benefiting you?** Team Up's customisable options on booking windows allows for a user experience that means we are not contacted about bookings, rather they are made via app. **Official Response from James:** > Hey Matt, Thank you for your recent feedback. Our product team are actually looking to update the customer-facing calendar very soon so it is more in line with your business calendar. That said, could you provide more details on how you would like this to be more customisable? Please contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this in more detail. All the best, ### 43. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Rhea W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Constant support from the team and you can request new features if they aren't already available. **What do you dislike about TeamUp?** Downloading reports can be buggy if you are using safari. I wish there was an option to automatically charge for no-shows. **What problems is TeamUp solving and how is that benefiting you?** Being able to schedule classes and book clients in. Very easy to follow so you can store all client info eg waivers and notes with the profile. **Official Response from James:** > Hey Rhea, Thank you for your recent feedback. I hope you are well today. So that you know, the product team are currently working on a feature which will allow you to charge no-show/late cancels customers automatically - so watch this space! Regarding the bug issue with Safari, we are keen to troubleshoot this further with you. Can contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this? All the best, ### 44. Such brilliant software! **Rating:** 5.0/5.0 stars **Reviewed by:** Di W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** It's incredibly easy to use for bookings, and administration activities. I like the reports facility and how easy it is to amend descriptions, times, etc. **What do you dislike about TeamUp?** I don't really see any 'downsides' just some improvement areas that would be helpful. For example increasing emails that can be sent e.g. bespoke emails. It's all in one place then rather than having to upload to mailchimp for just 1 or 2 emails. **What problems is TeamUp solving and how is that benefiting you?** It's making class booking easy for my clients and less administrative for me (used to be by text message!). It also holds all of my customer data securely and enable online payments. **Official Response from James:** > Hey Di, Thank you for your recent feedback. I hope you are well. Are you OK with reaching out to our support team about this? We'd like to know how you envision this email feature working. It will also allow us to ask some follow-up questions. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 45. Be Strongher Fitness **Rating:** 5.0/5.0 stars **Reviewed by:** Ali D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about TeamUp?** Very prompt response rate, solution oriented **What do you dislike about TeamUp?** Everything is working well so far. No complaints **What problems is TeamUp solving and how is that benefiting you?** From payments to bookings amking all aspects of admin work easy **Official Response from Tash Popovic:** > Hey Ali, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you find our software reliable. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business and you haven't had any trouble we couldn't assist with. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 46. Simple to use, efficient and massively time-saving **Rating:** 5.0/5.0 stars **Reviewed by:** Krish S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** I don't have to worry about cash or whether or not people have paid me. It's all automated. I can adapt everything to fit my business model. **What do you dislike about TeamUp?** I like that it's simple for my clients to use as well. Every time I think of something I need it to do, it can do it. **What problems is TeamUp solving and how is that benefiting you?** Keeps everything in one place and takes away the stress and time of dealing with payments ### 47. Great support network **Rating:** 4.0/5.0 stars **Reviewed by:** Stevie J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about TeamUp?** appreciate how TeamUp handles subscription fees with a sliding pricing scale **What do you dislike about TeamUp?** Customer interface is too clunky. Not as slick as MBO **What problems is TeamUp solving and how is that benefiting you?** Customer bookings and payment system online **Official Response from James:** > Hi Stevie, Thank you so much for your feedback on TeamUp! We really appreciate your support and your thoughts on our sliding pricing scale for subscription fees. I'm excited to let you know that we're actively working on a new and improved customer interface to address your concerns. Our goal is to deliver a more seamless and intuitive experience for our valued users like you. We'd love to offer you the opportunity to be one of the first to test our new interface when it's ready. Your feedback would be incredibly helpful in helping us fine-tune and perfect the user experience. If you're interested, please let us know, and we'll keep you updated on the progress and provide you with early access. You can reach us at support@goteamup.com Thank you for your feedback. All the best, ### 48. Been a great asset for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Jay F. | MMA Referee, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** It makes managing classes, payments, and bookings really easy, as well as schedules for classes, discount codes, etc. All seamless. **What do you dislike about TeamUp?** Maybe the lack of a deposit option for certain events that require a bigger payment. **What problems is TeamUp solving and how is that benefiting you?** Booking onto sessions, people missing payments, waivers for new students. All of this is cleared up by having people book on to all sessions through TeamUp. ### 49. Great service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The help and support from the team up staff is excellent. **What do you dislike about TeamUp?** Sometimes things don't work as you would like when you haven't ticked a specific box and it can take time to find the exact reason out. Once you have the processes down, it is easy to use though. **What problems is TeamUp solving and how is that benefiting you?** Allows clients to book memberships and book onto classes and PT's. **Official Response from James:** > Hi there, Thank you for sharing your thoughts and positive feedback about the support provided by the TeamUp staff. It's great to hear that they were able to assist you effectively. We're happy to know that once you become familiar with the software and have everything set up correctly, it becomes much easier to use. Our team is dedicated to providing a user-friendly experience and constantly improving the system to make it even more intuitive. If you have any questions or need further help in the future, please don't hesitate to reach out to our support team. All the best, ### 50. Team up review from Boom Fitness **Rating:** 5.0/5.0 stars **Reviewed by:** Roi L. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about TeamUp?** The support is amazing and they are quick to solve issues. Having been with teamup for years I can honestly say it's the best out there for our needs **What do you dislike about TeamUp?** Nothing, they have a fantastic product and I love it. It's so simple and effective. I wish I'd started using it from day one. **What problems is TeamUp solving and how is that benefiting you?** Running my gym easily using team up Linking into boxmate makes life easy too ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+06%3A39%3A07+-0500&secure%5Bsession_id%5D=df296524-9032-4ccc-9e84-dc4cbf8cbca3&secure%5Btoken%5D=ebf5cb8024ab5f49f1a32ab3fb19f2d72a9c2f86b843bc802517ef6118fcd897&format=llm_user) ## TeamUp Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## TeamUp Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (499 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)