--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 307 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 307 scale: '5' date_modified: '2026-07-16' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 307 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of TeamUp, always available to assist and enhance user experience. (4 reviews) - Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews) - Users value the **ease of use** of TeamUp, appreciating its seamless setup and daily functionality. (2 reviews) - Users praise TeamUp's **reliability** , noting seamless performance and excellent support for their studio management needs. (2 reviews) - Users praise the **quick response speed** of TeamUp's support team, enhancing their overall experience and satisfaction. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users report a **lack of effective booking management** in TeamUp, making facility reservations challenging. (1 reviews) - Users find the **limited features** of TeamUp can lead to clunky manual adjustments for bulk editing timetables. (1 reviews) - Users express frustration with **poor customer support** , preferring quicker, real-time assistance for resolving issues efficiently. (1 reviews) ## TeamUp Reviews ### 1. Support That Never Talks Down—And TeamUp Keeps Improving **Rating:** 5.0/5.0 stars **Reviewed by:** Connor B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** The best part of team up is that they never make you feel dumb when you need assistance. There is a very helpful AI Assistant, but it doesn’t work as a gatekeeper, and will always direct you to the very helpful support team. **What do you dislike about TeamUp?** Initially, TeamUp was lacking with their reports and lifetime client features. I had to create programs to get the information I needed about my client’s lifecycles, churn rate, lifetime value, etc. But that has changed! TeamUp seems to listen to customer feedback, and they added these features that are very helpful. **What problems is TeamUp solving and how is that benefiting you?** Most recently, adding the CRM feature has helped identify the clients that need the most attention. But they also have a very easy customer portal, so clients can manage their schedule and payment methods. My customers seem to like this, and it reduces the amount of admin work I need to do ### 2. Effortlessly Manages Bookings but Needs Performance Boost **Rating:** 4.5/5.0 stars **Reviewed by:** Body Fresh F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about TeamUp?** I really like how user-friendly TeamUp is, and it rarely bugs out, making it reliable for us. It's very adaptable to changes like membership type pricing and capacities, which is a big plus. It's quite self-explanatory, and I find it really useful that we can pull data on low attendance, which is crucial for us in monitoring member retention. The ability to see data live helps us keep members happy as we can easily adapt to changes. Transitioning to TeamUp from other booking software was also a great decision because, in terms of user-friendliness, it's kind of second to none. We've been through several booking softwares, and TeamUp stands out in this aspect. **What do you dislike about TeamUp?** So the speed of the software itself is just a little bit frustrating. I've flagged this before. It just needs to be a bit quicker. The loading screens on it and the lags are frustrating because you're trying to work at speed. You want to be able to move someone's booking really quickly or fix someone's account quickly and move on, and you sit there with loading screens and sometimes some crashes. That can be really frustrating with the software. The app on the back end is quite buggy. There should be a better weight tracking process in place for usability. It should have been its own separate section and clearly show progress. Also, the visibility on our end or even adding check-ins on the app would be useful. There are definitely some flaws in seeing the attendance, like the slipping away tool is useful, but there should be also ways to flag and look into people reducing their normal attendance. Easier, just sort of key data points like the timeline, the average member length, and having a cancellation section so you can plug in why people are leaving to better retain them. **What problems is TeamUp solving and how is that benefiting you?** TeamUp makes booking easier for customers, helps us manage memberships, and ensures member retention with live attendance data. It's user-friendly, rarely bugs out, and adaptable, which is crucial for handling pricing changes and capacities at our gym. ### 3. Effortless Club Management with Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Eugene K. | Flaming Feathers Treasurer, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I really like how TeamUp is very quick and easy to use, especially for booking classes and seeing availability in our badminton club. It's great that we can send out updates to our members about club happenings effortlessly. The personalization aspect, like using our logo, has helped increase our brand awareness and tailored forms has helped us meet specific badminton regulations in Ireland, easing reporting and enhancing the member experience. I found it quite user-friendly, especially compared to what we used before, and the billing process transparency is a big plus. The initial setup was super easy too, thanks to their onboarding team who helped us move our members over. The ongoing support from Team Up's help desk is also very useful. **What do you dislike about TeamUp?** It would be helpful to allow more bulk uploading of classes but perhaps this is a feature we just have not learned to use properly. A refresher course on back end reporting would be helpful as part of the monthly subscription after say 6 months of usage etc. **What problems is TeamUp solving and how is that benefiting you?** We use TeamUp to plan our sessions, efficiently collect payments, and process refunds. It also makes booking classes easy, keeps members updated, and allows us to personalize features, increasing our club's brand awareness and easing compliance. ### 4. Simplicity and Efficiency Rolled into One Gym Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** On Form P. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like the simplicity of TeamUp. It's easy for me to organize class numbers and timetables, sort payments, sign members up, and track who's been to classes and when. It efficiently puts everything into one place, which is really convenient for managing numerous tasks like our clients' data, queues, and payments. **What do you dislike about TeamUp?** Probably could be better at collecting CRM things. So just being able to send emails from it. For example, creating landing pages, those kind of things could be a massive hit. I think we'd get rid of a lot of software that other gyms use. Switching over payments wasn't the easiest thing. I believe you guys took over that task on, but I didn't find it still easy. It changes dates when payments come through, delaying them by a day or two from what it would normally be with, for example, GoCardless. **What problems is TeamUp solving and how is that benefiting you?** I use TeamUp to easily organize classes, manage client data, sort payments, and handle memberships all in one place. ### 5. Seamless Integration and Ease of Use for Our Coaching Business **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like that TeamUp is easy to use and has all the functionality we need for our kids' basketball coaching business. I really like the register feature that allows our coaches to use their phones to tick off attendees. It's really important for us that TeamUp can connect through Zapier to integrate with our own CRM system, which helps us track when people turn up for free trials and taster sessions. TeamUp also makes payment processing really easy, especially with retrying missed payments. It integrates perfectly with the rest of our technology, including our API and AI agents. **What do you dislike about TeamUp?** I find it quite complicated to connect the MCP and access the API documentation. It would be great if TeamUp had a native connection either through the Zapier MCP or as a default connector. We use Anthropic Cloud for our AI, and that would be amazing if integrated. **What problems is TeamUp solving and how is that benefiting you?** TeamUp streamlines our kids' basketball coaching by managing memberships, payments, class bookings, and providing self-service for parents. It supports connectivity through Zapier, making payment processing easy and reliable, retrying missed payments, and integrating it with our CRM for seamless operations. ### 6. Flexible Booking with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Theo v. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like that members can switch between classes easily and appreciate the clear overview of class bookings in the user's account. I particularly like the way TeamUp works for planning and adjusting schedules. It's easy to adjust for more classes or even just single classes, which I find very handy. Plus, I can easily edit whatever is needed. TeamUp has features that other products like Virtuagym and Fitsociety do not have, which is why we switched to it. **What do you dislike about TeamUp?** I find it frustrating that there's no opportunity for members to book an earlier time slot even if they already made an appointment. If they're registered at 9:00 AM, and a spot becomes available at 8:00 AM, we can't offer it to them due to the lack of a or-if feature that can handle this. Also, the initial setup wasn't that easy; it felt like a bit of a search. **What problems is TeamUp solving and how is that benefiting you?** TeamUp helps with easy class booking and switching, providing a clear overview of bookings. I can adjust schedules easily for more or single classes, and edit as needed. ### 7. Effortless Membership Management, Needs Improved Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** I really like TeamUp because everything I need is in one place. It simplifies managing members, reviewing reports, and sharing courses. It's convenient not having to look in multiple places for the information I need; it's all there and ready for us to use. I also find it good that TeamUp keeps improving whenever needed. **What do you dislike about TeamUp?** I think that the chatbot's good, but sometimes there's a lack of understanding of what we really need. Sometimes there's a lot of different ways to find information or a lot of different answers for information you're trying to find, so maybe a more streamlined version for finding different things for reports would help. The only other thing I'd say is that there's no easy way to change our hours to have a day closed a week. We can't indefinitely put a closed section on Sundays only; we've got to do it every individual Sunday by bulk closing, which could be improved. **What problems is TeamUp solving and how is that benefiting you?** We find TeamUp keeps everything in one place, making it easy for us to share access and manage memberships. It provides us better insight into our gym's revenue and member satisfaction. **Official Response from James:** > Hey Lauren, Thank you for your recent feedback. We would love to explore your golden ticket idea In more detail. This could potentially be managed using our discount code feature and a custom notification. That said, we would love to work through this idea with you. Please contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this in more detail. All the best, ### 8. The most supportive and easy to use software **Rating:** 4.5/5.0 stars **Reviewed by:** Fly Fit S. | Aerial Fitness Studio owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** The support. If I have any questions I can just ask online straight away and get help. They almost always find a solution for me. **What do you dislike about TeamUp?** There are certain features that aren’t available yet, but I understand they’re in the works, so hopefully they’ll be available soon. Also it is fairly expensive but you do get a lot for your money. **What problems is TeamUp solving and how is that benefiting you?** When I can’t quite figure out how to word something, I use their AI features to help me write the best descriptions. They also handle automated emails, which takes that task off my hands. It’s reassuring to know the correct emails are being sent when they need to be. ### 9. Somewhat custom izable tool for a unique business **Rating:** 4.0/5.0 stars **Reviewed by:** Christina K. | Owner/manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** We have a unique business and TeamUp offer some of what we need for registration and payments at fairly low price. Customer service is good and they offer enough cusomizabilty to help us fit the app to our business. **What do you dislike about TeamUp?** No app that I found did exactly what we need, so even more flexibility would be good but I found the app getting better at this over the years. More linking with data management would be helpful. **What problems is TeamUp solving and how is that benefiting you?** Allowing customers to preregister and pay on-line is HUGE for our business but there are some back end stuff that could be better for us. ### 10. Integrated CRM, Booking, and App That Streamline Our Business **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie J. | Director and head coach, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** The integrated CRM and booking system as well as the APP **What do you dislike about TeamUp?** It does have limited capabilities, lack of apple pay, some app features like account details for customers are hard for them to find. Sunday is the first day of the week on the app this confuses people. Membership purchases are difficult for members if its reoccuring and they want to select a start date they can't only the business can **What problems is TeamUp solving and how is that benefiting you?** Having an interactive booking system that automates a lot of work, reporting is helpful for tax returns too ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews/teamup-review-4437934?section=pricing&secure%5Bexpires_at%5D=2026-07-16+16%3A14%3A54+-0500&secure%5Bsession_id%5D=00788fc5-c30b-49bd-a5f1-65aa427d861e&secure%5Btoken%5D=fb6fc60af09cd85009f71fd8a78a3fb1d9e7d29ab8847c275a2a82688ac7e113&format=llm_user) ## TeamUp Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## TeamUp Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (500 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)