--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 329 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 329 scale: '5' date_modified: '2026-08-09' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 329 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. (4 reviews) - Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews) - Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. (2 reviews) - Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. (2 reviews) - Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. (1 reviews) - Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. (1 reviews) - Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. (1 reviews) ## TeamUp Reviews ### 1. TeamUp is a good fit for my martial arts business **Rating:** 4.0/5.0 stars **Reviewed by:** Brett B. | Mixed Martial Arts Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about TeamUp?** I like how straightforward the dashboard is to use and follow. TeamUp allows me to easily keep track of payments and class bookings. **What do you dislike about TeamUp?** The actual sign up forms are sometimes clunky and it can make signing up new customers more difficult than it should be. I would prefer this process to be smoother and more straight forward. For example, sometimes when a new customer tries to create an account, an error message pops up and says 'account cannot be found', so they have to request a reset password email and create an account that way. **What problems is TeamUp solving and how is that benefiting you?** TeamUp allows me to get all of the waiver and PAR-Q forms filled out by customers before they arrive. I can also gather important information from them such as their training history, which I can then pass onto coaches. TeamUp also allows me to keep on top of who is and who isn't paying their membership fees on time. ### 2. Accessible, Efficient, But Needs Inventory Features **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin M. | Outside Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about TeamUp?** I like that TeamUp is accessible from wherever I am, making it easier to use than other programs like Zen Planner and GloFox. It's a better blend of different features we've used before, particularly making scheduling for our Fencing Academy programs more straightforward. My staff uses it more often, and they find it straightforward compared to cobbling things together with other software. Although using some reports can be challenging, I can generally get the information I need. The onboarding support and AI assistance have been invaluable in guiding us through challenges. **What do you dislike about TeamUp?** What I would really like to see is improvements with the retail space. Right now, there's no way to put in tax, so having a feature for including tax with the base price would be helpful. I also can't bring in inventory and then check the price I brought it in at, which would make doing inventory counts a whole lot easier. Getting some things for monthly reports is a bit tedious; it's not horrible, but it takes more work compared to other systems I've used. **What problems is TeamUp solving and how is that benefiting you?** TeamUp helps us organize our calendar for scheduling lessons, camps, and managing our pro shop. It's nice and offers more straightforward setup compared to others. ### 3. Great Zoom Integration and Security, but Sign-Ups, Upsells, and Support Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about TeamUp?** I like the Zoom integration, the strong security features, and the simple, student-friendly UX. Performance has been steady for me, and the price feels reasonable for what it offers. I have not used the AI features. I have systems and processes to analyze my business growth. I would prefer that AI be deployed to help us find more students (such as how it is used with MindBody). I have not used the AI features. I have systems and processes to analyze my business growth. I would prefer that AI be deployed to help us find more students (such as how it is used with MindBody). I have not used the AI features. I have systems and processes to analyze my business growth. I would prefer that AI be deployed to help us find more students (such as how it is used with MindBody). **What do you dislike about TeamUp?** Customers can’t easily sign up for a full workshop series with one step. Support has sometimes been unhelpful. When integrated with Squarespace, the user interface also looks a bit dated. Another limitation is the lack of ability to upsell or offer add-ons while a customer is making a purchase. Overall, it also doesn’t provide much support for attracting new students to the studio. **What problems is TeamUp solving and how is that benefiting you?** Payment processing, Zoom integration, calendar functions, customer forms, and reminder emails for classes. This saves me TONS of time on the admin side. ### 4. Seamless Integration and Ease of Use for Our Coaching Business **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like that TeamUp is easy to use and has all the functionality we need for our kids' basketball coaching business. I really like the register feature that allows our coaches to use their phones to tick off attendees. It's really important for us that TeamUp can connect through Zapier to integrate with our own CRM system, which helps us track when people turn up for free trials and taster sessions. TeamUp also makes payment processing really easy, especially with retrying missed payments. It integrates perfectly with the rest of our technology, including our API and AI agents. **What do you dislike about TeamUp?** I find it quite complicated to connect the MCP and access the API documentation. It would be great if TeamUp had a native connection either through the Zapier MCP or as a default connector. We use Anthropic Cloud for our AI, and that would be amazing if integrated. **What problems is TeamUp solving and how is that benefiting you?** TeamUp streamlines our kids' basketball coaching by managing memberships, payments, class bookings, and providing self-service for parents. It supports connectivity through Zapier, making payment processing easy and reliable, retrying missed payments, and integrating it with our CRM for seamless operations. ### 5. Effortless Membership Management, Needs Improved Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** I really like TeamUp because everything I need is in one place. It simplifies managing members, reviewing reports, and sharing courses. It's convenient not having to look in multiple places for the information I need; it's all there and ready for us to use. I also find it good that TeamUp keeps improving whenever needed. **What do you dislike about TeamUp?** I think that the chatbot's good, but sometimes there's a lack of understanding of what we really need. Sometimes there's a lot of different ways to find information or a lot of different answers for information you're trying to find, so maybe a more streamlined version for finding different things for reports would help. The only other thing I'd say is that there's no easy way to change our hours to have a day closed a week. We can't indefinitely put a closed section on Sundays only; we've got to do it every individual Sunday by bulk closing, which could be improved. **What problems is TeamUp solving and how is that benefiting you?** We find TeamUp keeps everything in one place, making it easy for us to share access and manage memberships. It provides us better insight into our gym's revenue and member satisfaction. **Official Response from James:** > Hey Lauren, Thank you for your recent feedback. We would love to explore your golden ticket idea In more detail. This could potentially be managed using our discount code feature and a custom notification. That said, we would love to work through this idea with you. Please contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this in more detail. All the best, ### 6. Somewhat custom izable tool for a unique business **Rating:** 4.0/5.0 stars **Reviewed by:** Christina K. | Owner/manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** We have a unique business and TeamUp offer some of what we need for registration and payments at fairly low price. Customer service is good and they offer enough cusomizabilty to help us fit the app to our business. **What do you dislike about TeamUp?** No app that I found did exactly what we need, so even more flexibility would be good but I found the app getting better at this over the years. More linking with data management would be helpful. **What problems is TeamUp solving and how is that benefiting you?** Allowing customers to preregister and pay on-line is HUGE for our business but there are some back end stuff that could be better for us. ### 7. Easy Class Booking & Uploads, but Glitches and Confusing Sign-In Frustrate Clients **Rating:** 3.5/5.0 stars **Reviewed by:** GEMMA C. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like that it is easy on my end to see who has booked classes in and easy to upload on demand content **What do you dislike about TeamUp?** I find it can be quite glitchy from a consumers prospective - My clients get frustrated that it logs them out and they have to re sign back in more often - ive got the custom built app and again on sign up that can be confusing for a new person. I also find it annoying that on the custom build app yo cant favourite your on demand workouts like you can on the go team up side - most of my business is on demand **What problems is TeamUp solving and how is that benefiting you?** It helps me run my business easily with the live classes and on demand ### 8. Simplified Booking and Payment Management for Training Studios **Rating:** 3.5/5.0 stars **Reviewed by:** Charlotte F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about TeamUp?** I love how TeamUp streamlines payments, so I don't have to worry about collecting payment from members. It's really helpful that it highlights if there's been any issues with payments. The cancellation policy management is also great because I don't have to personally enforce it; TeamUp takes care of that. Setting up TeamUp was really easy, especially compared to other providers that seemed complicated. TeamUp made the process feel simplified, definitely. **What do you dislike about TeamUp?** I personally don’t use it to manage my 1-2-1 bookings as I like to have that bit more control over my diary **What problems is TeamUp solving and how is that benefiting you?** TeamUp saves me from managing multiple bookings and changes, streamlines payments so I don't worry about collecting, and enforces cancellation policies automatically. ### 9. Efficient CRM with Transparent Pricing, Needs UX Refinements **Rating:** 4.0/5.0 stars **Reviewed by:** Shiniqua C. | Client Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like TeamUp's transparent pricing and tiered structure, which helps us, as a small business, to not worry about over-investing in our CRM. I also appreciate the 24/7 support, as it means we can get answers to queries almost immediately. **What do you dislike about TeamUp?** I find the software slightly clunky and the UX isn’t as smooth as other companies. I also have issues with the fonts, booking experience, and cookies on the embed settings. **What problems is TeamUp solving and how is that benefiting you?** With TeamUp, I can manage both studios on a single platform and track client data efficiently. The transparent pricing and 24/7 support ensure we don't overspend on CRM and get quick answers to queries. ### 10. Streamlined Booking with Minor Subscription Glitch **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about TeamUp?** I like that everything's in one place with TeamUp, which makes it nice and easy to use. I also appreciate the usable app that our customers can use for most of their own upgrades, downgrades, and change of plans. It works quite well for us, as we don't have to do much of the work, which is a big help. **What do you dislike about TeamUp?** The only thing that's really an issue is stopping customers from having more than one subscription. Unfortunately, TeamUp doesn't prevent them from taking out multiple subscriptions. We've had a couple of customers where they've reached their limit for the month and then accidentally taken out a second membership, which then double charges them. It is quite a bit of an annoyance, if I'm perfectly honest. It seems to be happening reasonably regularly, but it's not an absolute game changer. **What problems is TeamUp solving and how is that benefiting you?** TeamUp keeps everything in one place, making it easy to use for our triathlon coaching business. It simplifies booking swimming sessions and streamlines customer upgrades and changes, reducing workload for us. ### 11. Simple Session Booking, but Change Requests Go Unacknowledged **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** The app is simple for our members to use to book in their basic sessions **What do you dislike about TeamUp?** It’s quite rigid and I have put in quite a few change requests that haven’t been actioned and haven’t been acknowledged since I made the request. For example, the function to allow people to switch session time within the same day without being impacted by late cancellation rules. Without this function we have a lot of unnecessary admin **What problems is TeamUp solving and how is that benefiting you?** I wouldn’t say it’s solving any problems. It provides a booking platform which is essential for a small group personal training studio ### 12. User-Friendly Booking, But Too Pricey Without a Lighter Plan **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about TeamUp?** Ease of use for me and customers, I have little experience with booking systems and I find it user friendly **What do you dislike about TeamUp?** The cost is high for me as a small studio, I dont use many of the features and I al not saying they are not useful to other people but for me I would live a light version that is more affordable. **What problems is TeamUp solving and how is that benefiting you?** Teamup benefits me as I dont have to spend lots of time explaining to customers how to book, all payments/refunds are taken care of with little to no problems at all **Official Response from Stuart Russell:** > Thanks for the honest review! We're genuinely glad that the ease of use is working for you and your customers, and that payments and refunds are running smoothly. That's core to what we do. We completely understand that pricing is a real consideration, and we appreciate you sharing that feedback. It's something we hear, and we're always thinking about how to deliver strong value to all our customers. Thanks for choosing TeamUp and for taking the time to share your thoughts. ### 13. Easy Setup and Helpful Support, but Slow Updates and Frequent Downtime **Rating:** 3.5/5.0 stars **Reviewed by:** Yanpingf . | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** Easy to start with a new business set up. There are some relatively responsible team members supporting the new users **What do you dislike about TeamUp?** Speed slow, off for many times, not reflecting immediately to the user end if there is any schedule changes or booking reservations **What problems is TeamUp solving and how is that benefiting you?** Certain technique issues that we are not familiar with, they give guidance ### 14. Feature-Rich and Flexible for Classes and Appointments **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa M. | Marketing & Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** I like how many different features it has. Being able to use the software for both classes and different appointments. **What do you dislike about TeamUp?** I am not super keen on the calendar. I would much prefer to have a drag/drop system to change to a different coaches availability. **What problems is TeamUp solving and how is that benefiting you?** Giving more retention tools has been a great addition! ### 15. Family Sign-Ups Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Carmen C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about TeamUp?** Option to add families so the parent can sign up for themselves and for their children **What do you dislike about TeamUp?** When we create private lessons, it doesn’t give an automatic reminder to the teachers **What problems is TeamUp solving and how is that benefiting you?** It’s making a very easy and streamline for my clients to sign up online ### 16. Simple to Follow, Fast Answers When You Need Them **Rating:** 4.0/5.0 stars **Reviewed by:** Kate S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** Simple to follow. Also any questions or queries are generally answered quickly **What do you dislike about TeamUp?** Certain features not available. Missing Apple Pay was annoying but this is now available **What problems is TeamUp solving and how is that benefiting you?** Generally helping run and manage the business effectively ### 17. Covers all boxes and makes running the business easier **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen M. | Gym Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about TeamUp?** Ease of use and the branded app features **What do you dislike about TeamUp?** Price is a bit on the high side in my opinion **What problems is TeamUp solving and how is that benefiting you?** Branded app and really easy payments and booking software for my clients **Official Response from Stuart Russell:** > Thanks so much for taking the time to review us! Really pleased to hear that the branded app and payment features are making life easier for you and your clients. We appreciate your honest feedback on pricing. We're always working to deliver strong value across all our plans, and the branded app plus seamless payments and booking really do pack a lot in. If you'd ever like to chat about your specific needs or explore whether there's a plan that works better for your business, we're here for it. Thanks again for the kind words about ease of use. That means a lot to us. ### 18. Continues to be just what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about TeamUp?** Accessibility, convenience and the ability to manage the software from a user with a niche offering **What do you dislike about TeamUp?** It isn't compatible with my Xero invoicing function **What problems is TeamUp solving and how is that benefiting you?** It allows us to accurately report attendance data to our corporate clients It allows our users to update their PARQ every 6 months to ensure their health position is regularly monitored, something other software competitors were unable to offer. Their new 6 month email feature for for for ### 19. Compared to other platforms its so easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Rob C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TeamUp?** Simplicity of moving through the software **What do you dislike about TeamUp?** Not being able To search customers by Telephone number **What problems is TeamUp solving and how is that benefiting you?** Organisation of the admin and payments **Official Response from James:** > Hey Rob, Thank you for your recent feedback. Regarding your mobile number search function request, we have passed your suggestion along to the product team for them to review, in case it's something they can implement in the future. As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. All the best, ### 20. PT Studio Management and CRM System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** The range of features for managing my PT Studio including a CRM feature. **What do you dislike about TeamUp?** Creating recurring reservations has limited options. Eg you can't create bi-weekly for members. **What problems is TeamUp solving and how is that benefiting you?** Reducing admin as members can manage their own bookings. This frees up more time for me to work on the sales side of my business ### 21. Efficient Membership Management Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about TeamUp?** I like that TeamUp is easy and simple to use. It makes tracking gym memberships straightforward, and setting it up was easy. The simplicity of the setup process stands out as a plus. **What do you dislike about TeamUp?** The spouse memberships have been hard to get set up. I originally suggested that it would be easier if everyone still signed up with separate memberships, as it would make tracking memberships individually easier. **What problems is TeamUp solving and how is that benefiting you?** I use TeamUp to keep track of gym memberships, and I find it easy and simple to set up. **Official Response from Stuart Russell:** > Thanks so much for the review! We're delighted that you find TeamUp easy to use and that the setup process worked well for you. We really appreciate you flagging the spouse memberships experience. That's valuable insight, and we take it seriously. We're always looking at ways to streamline our workflows, and your suggestion about individual tracking is something our team will consider. If you'd like to discuss this further or explore some potential workarounds that might make spouse memberships easier to manage, we'd be happy to help. Feel free to reach out anytime. ### 22. Easy for Staff and Members with a Simple, User-Friendly Layout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** easy to use for staff and members. Simple layout and ease of use **What do you dislike about TeamUp?** timetable could be more brandable. Looks a bit basic **What problems is TeamUp solving and how is that benefiting you?** client retention. ciollecting payments. booking systems ### 23. Straightforward to Use, but Feature Updates Could Be Faster **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** For the most part it’s straight forward to use **What do you dislike about TeamUp?** I’d like them to be open to more suggestions and quicker when implementing new features **What problems is TeamUp solving and how is that benefiting you?** Booking and payments ### 24. Does everything I need it to and more **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria M. | Yoga instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about TeamUp?** I love how any changes to my class schedule or membership prices etc are reflected on my website immediately. The discount codes and milestone emails are something that I use regularly. When I first signed up for team up the customer support was at the end of the phone line which was brilliant. Now you can still get it over the phone however it needs to be booked **What do you dislike about TeamUp?** I wish there was an easy way to show reporting on attendance class numbers and being able to display this in a graph would be REALLY helpful; the same also for revenue so I can see attendance/revenue trends over a 12 month period. If I'm honest, I don't use all the functionality and the size of my business doesn't really support the price. I would be so happy if there was a way to reduce the quantity of features available to use, and also reduce the cost of the subscription. **What problems is TeamUp solving and how is that benefiting you?** a booking system for my classes ### 25. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamUp?** Ease of use and simple navigation around the entire system **What do you dislike about TeamUp?** The lack of programming function and having to use Boxmate as an add on/plug in **What problems is TeamUp solving and how is that benefiting you?** Takes my membership payments and allows me to track the growth of my gym ### 26. Jks Glasgow review teamup **Rating:** 4.0/5.0 stars **Reviewed by:** Seon M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about TeamUp?** Collect payments, full operating software and custom branded app **What do you dislike about TeamUp?** Students/parents can easily create more than one profile, they can purchase more than one package for themselves creating double payments and extra work for me. They have to switch to kids profile on app to access on demand content. This can be very fidgety and on many occasions hasn’t switched to kids profile. **What problems is TeamUp solving and how is that benefiting you?** Complete operating system including booking system, events, shop and payments ### 27. A Comprehensive Solution for Facility Access and Membership Management **Rating:** 3.5/5.0 stars **Reviewed by:** Lynda W. | Founder & President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about TeamUp?** The comprehensive structure provides many options for setting up and managing your business. Customer support are responsive. The customer facing web interface is pretty slick, and embeds easily into our website. I like that the coaches can adjust their own schedules and availability - this takes an overhead off our administrator. The dashboard is very well laid out and provides exactly what is needed. The document and waiver function is comprehensive and very well implemented. This will also save a lot of time on waiver completion. **What do you dislike about TeamUp?** We have found TeamUp to be convoluted in some areas, such as changing an appointment time. It would be nice to drag and drop instead of multiple clicks to make a small change. Some of the UI is not as friendly as we have experienced in other platforms. Coaches do not recieve notifications about rescheduled classes. It is still possible for the house to book coaches who have blocked themselves as it is not easy to see on the calendar that they are not available. The app is a nice feature, but somewhat clunky and slow, and not really suitable for our needs. **What problems is TeamUp solving and how is that benefiting you?** Being able to structure memberships that are applicable to certain lessons or activities make it a lot easier for us to manage who has paid for what and see how many sessions they have left. With our previous system, we had to do a lot of that accountability manually. Again, the memberships function has reduced our admin overhead by providing email list capture, financial reporting, and more. **Official Response from Tash Popovic:** > Hey there Lynda, Thank you so much for providing this comprehensive and amazing feedback for us. It's invaluable to us. It's great to hear that you find our software diverse and that our customer support team has been efficient from the start of your switch to us. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Reducing your admin overhead is a huge compliment! Thank you for sharing further about the convoluted areas. It sounds like your dedication will lessen that learning curve but please don't hesitate to reach out to our customer support team. We're here to assist with any questions and provide further clarity. :) I am pleased to say TeamUp has been working on a consistency project and we're excited to continue sharing these updates with you as well as functionality improvements. Our Feedback Portal is a great resource to see what the team is working on. We'd also love to hear your ideas too. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 28. Good management software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about TeamUp?** A good club management software with excellent reporting features. The support team are also very quick to respond. **What do you dislike about TeamUp?** Lack of facility for effectively handling facility bookings. **What problems is TeamUp solving and how is that benefiting you?** Easy membership management for our members. Improved retention. ### 29. Great system **Rating:** 4.0/5.0 stars **Reviewed by:** ruaraidh m. | Project officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about TeamUp?** Great support team and systems in place. **What do you dislike about TeamUp?** It can be complicated, so many options, but the support explains it. **What problems is TeamUp solving and how is that benefiting you?** We can get folk to sign up for classes, pay, and sign disclaimers in one place **Official Response from Stuart Russell:** > Hi Ruaraidh, Thank you for your review! It’s fantastic to hear that you find both our support team and the system itself to be helpful. We take pride in providing solid support and love hearing that it's made a difference for you! We understand that the range of options can feel a bit overwhelming at times, but we're glad to know that our team is there to guide you through it. Your feedback is valuable as we continue working to make things as user-friendly as possible. It’s also great to hear that TeamUp is helping streamline the class sign-up, payment, and disclaimer process—all in one place. That’s exactly what we aim to achieve! If there’s anything more we can help with, just let us know. Kind regards, Stuart ### 30. Easy to use and has everything I need **Rating:** 4.0/5.0 stars **Reviewed by:** Katie H. | Fitness instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about TeamUp?** How easy everything is to set up and veiw class registers / keep records of who attended **What do you dislike about TeamUp?** Payment required before making money from business **What problems is TeamUp solving and how is that benefiting you?** Easy for clients to book and pay. Being able to use packages without extra admin **Official Response from Jack Toibin:** > Hey Katie 👋 Thank you for sharing your experience with TeamUp! We're delighted to hear that you find our platform easy to use and that it has everything you need to manage your classes and keep records. Knowing that setting up and viewing class registers is seamless for you is fantastic. We appreciate your feedback regarding the payment structure. Your insights are important to us as we strive to create a platform that supports our users' needs effectively. We're constantly looking for ways to improve, and your comments will help guide our future developments. Thank you again for your review and for being a valued member of the TeamUp community. If you have any further suggestions or need assistance, please feel free to reach out. Kind Regards, Jack ### 31. teamUp - Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** I find teamUP very easy to navigate, and so much so that I find is just as easy to help new users navigate - often leading training for the new franchisees and colleagues. **What do you dislike about TeamUp?** The system can be very slow, sometimes leaving me waiting a while as a page loads **What problems is TeamUp solving and how is that benefiting you?** We use teamUp for our booking platform and for all new launches of franchisees for customer bookings, reporting, scheduling **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been a user friendly experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business and training others! We appreciate this information and rest assured we'll be sure to look into the slow loading you've mentioned. Please do reach out to our support team via the chat widget in your TeamUp account or via support@goteamup.com, with more information, our team will investigate further. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you if needed. All the best, ### 32. The team were attentive and helped get everything set up **Rating:** 4.0/5.0 stars **Reviewed by:** Atis A. | Youth Strength development coach, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2024 **What do you like best about TeamUp?** Helps keeps everything in one place, allowing a smooth registration and booking systems for clients **What do you dislike about TeamUp?** No app version for admin or business owners **What problems is TeamUp solving and how is that benefiting you?** Streamlining my correspondence to clients **Official Response from Brendan Roos:** > Hey Atis👋, Thank you for your feedback! 😊 We're thrilled to hear that our team provided attentive assistance in setting everything up for you. Regarding your suggestion about an app version for admin or business owners, we currently offer a custom-branded app that allows you to maintain your brand identity while providing a seamless experience for your clients and administration tools. You can learn more about it by visiting our website. It's fantastic to hear that TeamUp is helping you keep everything in one place, facilitating smooth registration and booking systems for your clients. Streamlining correspondence is key, and we're committed to enhancing our platform to better support your business needs. Thank you for choosing TeamUp! Kind regards, Brendan ### 33. Useful, easy to use, effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about TeamUp?** Simple and effective layout from my own and a client perspective **What do you dislike about TeamUp?** That it doesn't update automatically and you have to refresh regularly **What problems is TeamUp solving and how is that benefiting you?** Takes out the need to schedule constantly for sessions as the app does it automatically **Official Response from Brendan Roos:** > Thank you for your wonderful review! 😊 We're delighted to hear that you and your clients find TeamUp's layout simple and effective. Making fitness management easy and efficient is our goal, and your feedback shows we're on the right track. Thanks for choosing TeamUp! Kind regards, Brendan ### 34. Saved Me Loads of Time! **Rating:** 4.0/5.0 stars **Reviewed by:** THRIVE P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** Our customers have not had any issues with using the system like they did with our previous one! **What do you dislike about TeamUp?** 1-1 personal training recurring reservation could be better, but they took this feedback on board and I'm sure it'll change. **What problems is TeamUp solving and how is that benefiting you?** Customers being able to easily book onto their sessions generally and well in advance, meaning less admin time on my end. **Official Response from Tash Popovic:** > Hey there! Thank you so much for sharing your feedback and experience with TeamUp. It's fantastic to hear we've been able to save you load of time! We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business and customers! We appreciate this information on 1-1 recurring reservations and I've shared this feedback with our product team internally to continue highlighting its importance. Watch this space. :) Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you if needed. All the best, ### 35. Long-time user of TeamUp **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about TeamUp?** It's reliable and efficient. We particularly like the fact that we can get quick contact with someone to help solve problems. It integrates well with Zoom and has never crashed or failed in the several years we have used it. **What do you dislike about TeamUp?** We've been asking for various features for years! Things which don't seem that difficult to implement, such as waiting lists for courses - but these have never materialised. It's quite expensive compared to newer booking systems. **What problems is TeamUp solving and how is that benefiting you?** Online booking for all our classes and courses. Direce access to customer support is a big benefit. **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you find our software reliable and efficient. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. I'm pleased to share that our Product Team is working on our Courses feature to update its design and introduce further functionality. Rest assured, our Courses feature will receive an update soon. I have shared your feedback with our Product Team internally to highlight its importance to you and your business and we look forward to keeping you updated on these releases. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 36. Good platform but lacking some basics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** Very user friendly and intuitive to use as a business, good customer support team. Works fairly well for a multi-studio business set-up. **What do you dislike about TeamUp?** The database can be very slow and certain elements of the API are too restrictive. There are also basic functionalities (e.g Apple Pay) that we'd expect to be available but aren't. **What problems is TeamUp solving and how is that benefiting you?** Allows us to manage multiple studio databases easily and from one place. **Official Response from Tash Popovic:** > Hey there, Thank you for taking the time to share your feedback and experience with TeamUp. It's great to hear our software has been user-friendly and intuitive and that our customer support team has been able to assist! We'd be happy to look further into any slow functionality you've had. Please do reach out to our support team via the chat widget in your TeamUp account or via support@goteamup.com, with more information, our team will investigate further. I am pleased to share that our product team is looking to expand payment functionality. In the meantime, we can add an offline payment processor that allows you to reconcile payments made via Apple Pay, meaning you'll still be able to have all payment reporting for these payment processors in TeamUp. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 37. Team up takes the strain out of customer management **Rating:** 4.0/5.0 stars **Reviewed by:** john O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Team up presents data in a clear, graphic way, it seems robust and fairly error free compared to other GMS systems I have encountered in different situations. I have worked in schools on "Sims" and "Pars" systems that have their issues in terms of user friendliness, so I would say team up is on a par with them, whereas the RFU GMS system is a word of pain. The IRFU Gms system is quite user friendly. **What do you dislike about TeamUp?** It might just be me, but sometimes the edit links are not as obvious and intuitive as they could be, simply changing their colour on the screens to make them pop out would be helpful, as they are often amongst quite a lot of other information. I would have liked a better help service when looking to make edits, though the lack of help did make me work harder and perhaps I will retain the process when next confronted by the issue I faced. **What problems is TeamUp solving and how is that benefiting you?** Obviously having clients and potential clients completing their own registration is a massive support, if I was to try and admin while trying to teach a class there would be chaos. The email updates are a huge benefit, with the stream of information making my progression live and very heartwarming, especially as a relatively new business. **Official Response from James:** > Hey John, As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. About support, did you happen to know that TeamUp provide co-browsing through live chat? To give you more information on this, co-browsing still allows us to offer audio calls with the added benefit of being paired with us being able to see and annotate on the user's screen. This new support addition has enabled us to be even more efficient than ever before. Next time you need help, please access the chat icon within your TeamUp to ask for this. So that you know, live chat is available from 09:30 -11 pm GTM. You can also reach us at support@goteamup.com. All the best, ### 38. Great up and coming app! **Rating:** 4.0/5.0 stars **Reviewed by:** Twyla E. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about TeamUp?** It is simple and easy to see most information. The dashboard is the best part of it all! **What do you dislike about TeamUp?** the calendar view from staff POV is a challenge to understand! **What problems is TeamUp solving and how is that benefiting you?** It allows me to house my Personal Training an dMassage company under one roof! It allows me to keep my client payments in order and members sign up for class seamlessly **Official Response from Tash Popovic:** > Hey there Twyla! ✨ Thank you so much for sharing your feedback and experience with TeamUp. It's fantastic to hear TeamUp is simple and see to your important information. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Hooray for the Dashboard. We'd love to hear more about your staff calendar view challenges and offer our assistance. For staff, there is an option to export the calendar feed for "all instructors". Our knowledge base is a great source of information but if you need a bit more assistance with some ideas, our customer service team would be happy to assist. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 39. great app so far **Rating:** 3.5/5.0 stars **Reviewed by:** may o. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2023 **What do you like best about TeamUp?** customer service is quick to respond and is very friendly. they are eager to help and fix any issues or concerns that come up! **What do you dislike about TeamUp?** app seems to be a little slow with loading **What problems is TeamUp solving and how is that benefiting you?** allowing members to book the app for a unique booking system **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been a great experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. Our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. We'll be sure to look into the slow loading you've mentioned. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 40. User friendly and great display. **Rating:** 4.0/5.0 stars **Reviewed by:** Ben A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** I find the teamUp page is one of the most simplistic but effective pages to use for managing a booking system and membership. It has great qualities within the software features that make it easy to use and not too time consuming **What do you dislike about TeamUp?** TeamUp's filtering sysstem for schedule is a little time consuming dependent on how many types of classes you offer, an improvement could be to add a feature when you can group class types (e.g., yoga classes we offer 8-10 different styles and would like to just display them) **What problems is TeamUp solving and how is that benefiting you?** TeamUp solves issues regarding client clarity with personal information, booking ability, and readjustment in memberships, and is client-friendly in nature. This software supports our ability to make amendments where we see fit to do so in the client bookings, client details, memberships, classes, and much more **Official Response from James:** > Hey Ben, Thank you for your recent feedback. Are you OK with reaching out to our support team about this? We'd like to know how you envision this class-type filter working in more detail. It will also allow us to ask some follow-up questions. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ### 41. Helps us manage our new program with ease. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaley K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TeamUp?** TeamUp provides a wide variety of services that checks a lot of boxes that our business needs. Having all of the essential information in one place is extremely helpful, it allows for us to run our business without the stress of organizing everything that TeamUp organizes. **What do you dislike about TeamUp?** So far, I haven't experienced any dislikes with TeamUp. I am still currently learning how to navigate the site, as I am a pretty new member. The site seems easy to navigate and use, I haven't had any issues so far! **What problems is TeamUp solving and how is that benefiting you?** As a business, we offer a wide variety of services, which was making it increasingly difficult to manage and organize these services. TeamUp provides a platform where all of these services can be organized, which allows staff to focus on the actual studio rather than the business aspect. ### 42. system **Rating:** 3.5/5.0 stars **Reviewed by:** Farhia Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** Easy to use, able to receive quick responses with queries **What do you dislike about TeamUp?** Hard to get features added when needed to meet demands **What problems is TeamUp solving and how is that benefiting you?** Adding several service fees to our management account, this will allow us to collect revenue more easily. **Official Response from Tash Popovic:** > Hey Farhia, Thank you for taking the time to share your feedback and experience with TeamUp. It's great to hear our software has been easy to use and that our customer support team has been able to assist! Please don't hesitate to share your feature ideas, use cases, and other details with our product feedback portal. This is checked weekly, to understand and adapt the roadmap. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 43. Go Team Up **Rating:** 4.0/5.0 stars **Reviewed by:** Ian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about TeamUp?** Point of entry booking for clients is very usable and customer friendly. Easy to sign up and use initial forms which makes signing clients up easy. **What do you dislike about TeamUp?** A few features in the reporting sometimes require a bit of support from the customer service. All was dealt with brilliantly though so wasn't really a big concern. **What problems is TeamUp solving and how is that benefiting you?** It helps cut down my admin time of manually booking clients where we were using Google sheets before it streamlined the process and cuts down diary management time. **Official Response from James:** > Hello Ian, Thank you for sharing your feedback on TeamUp. We are delighted to hear that you find our system easy to use and customer-friendly. We always aim to provide a hassle-free experience for our clients, and it's great to know that some of our features are already positively affecting your business. We understand that some of our reporting features may sometimes require additional support. Rest assured, our customer service team is always available to assist you, and we're glad to hear that they have been able to help you with your inquiries. We appreciate your patience and understanding in reaching out to us for assistance. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 44. Great software. Customer Service is brilliant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2023 **What do you like best about TeamUp?** The support and customer service is great **What do you dislike about TeamUp?** There is so much more i could probbaly use it for but i dont know how. **What problems is TeamUp solving and how is that benefiting you?** Unsure **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been such a good experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features and team have positively affected your business and that our customer service team has been able to assist you! Our knowledge base includes material on our features, I've added the link below for you. If you'd like or have any questions on how to utilize your account further, we'd be happy to assist. Feel free to reach out via the chatbox in your TeamUp account or via email at support@goteamup.com, we'd be happy to brainstorm with you. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you. All the best, ### 45. I use teamup for my small dance studio. **Rating:** 4.0/5.0 stars **Reviewed by:** Yael D. | Respite Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about TeamUp?** I like the user design as it's easy to navigate. Usually everything is pretty clear or easy to use. **What do you dislike about TeamUp?** Sometimes the feature that helps with booking classes is confusing for costumers. **What problems is TeamUp solving and how is that benefiting you?** Manage my studio **Official Response from Tash Popovic:** > Hi Yael, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that you like our design and it's easy to navigate! We always aim to provide a hassle-free experience for our clients, and it's great to know that our features have positively affected your business. I'm sorry to hear about the confusion, we'd love to hear more about this. We are currently working on a revamp of our customer site which we're sure will enhance your customer's experience. We appreciate your patience and understanding, and our customer service team is always available to assist you, we're glad to hear that they have been able to help you with your inquiries. Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. All the best, ### 46. Great for all needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about TeamUp?** The flexibility of the app and programme **What do you dislike about TeamUp?** Nothing! I think. It's great **What problems is TeamUp solving and how is that benefiting you?** Allows classes to run smoothly **Official Response from Tash Popovic:** > Hey there, Thank you so much for sharing your feedback and experience with TeamUp. We are delighted to hear that it's been such a good experience so far. We always aim to provide a hassle-free experience for our clients, and it's great to know that our features and team have positively affected your business! Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward. Our customer service team is always available to assist you. All the best, ### 47. Overall pretty good software **Rating:** 3.5/5.0 stars **Reviewed by:** Toby L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** The ease of members using the software and the signing up process receiving automated email with follow up instructions. **What do you dislike about TeamUp?** Minimal ability with no show class penalties and no ability to set classes to open same time each day **What problems is TeamUp solving and how is that benefiting you?** Take payments automatically and schedule all my classes for members to book at ease **Official Response from James:** > Hi Toby, Thanks for reaching out. We're thrilled that our software has made things easy for your members. It's always great to hear positive feedback like this. We understand how important it is for your business to have the ability to set class penalties for no-shows and the option to schedule classes to open at the same time every day. We're actively enhancing our software to meet your needs and appreciate your input. We're excited to announce that we'll introduce a new feature later this year that will allow you to penalise no-shows automatically. This feature will make managing class attendance easier and ensure your classes are always full. Thank you for being a valued member of TeamUp. We're committed to providing you with the best possible experience and look forward to continuing to support your business. All the best, ### 48. Professional and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about TeamUp?** It's an incredibly intuative product to use, with all the features you could want or need. The support team are very helpful, and will do whatever they can to help assist you. **What do you dislike about TeamUp?** I'd like more branding options I think, to have more of a feeling of my business when my clients are using TeamUp. **What problems is TeamUp solving and how is that benefiting you?** Timetable, membership payments. I don't know how'd i'd operate with out it. **Official Response from James:** > Hi there, Thank you for your kind words and positive feedback about TeamUp. It's great to hear that you find our product intuitive to use and that it offers all the features you want or need. Also, we appreciate your suggestion regarding more branding options. We understand the importance of having a cohesive brand experience for your clients, and we're always working on enhancing our customisation options. If you have any further suggestions or specific ideas on how to see more branding options implemented, please don't hesitate to share them with us. We're committed to providing the tools and features that align with your business needs. Thank you for choosing TeamUp, and we look forward to supporting you and your business. All the best, ### 49. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Rhea W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Constant support from the team and you can request new features if they aren't already available. **What do you dislike about TeamUp?** Downloading reports can be buggy if you are using safari. I wish there was an option to automatically charge for no-shows. **What problems is TeamUp solving and how is that benefiting you?** Being able to schedule classes and book clients in. Very easy to follow so you can store all client info eg waivers and notes with the profile. **Official Response from James:** > Hey Rhea, Thank you for your recent feedback. I hope you are well today. So that you know, the product team are currently working on a feature which will allow you to charge no-show/late cancels customers automatically - so watch this space! Regarding the bug issue with Safari, we are keen to troubleshoot this further with you. Can contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can go through this? All the best, ### 50. Great support network **Rating:** 4.0/5.0 stars **Reviewed by:** Stevie J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about TeamUp?** appreciate how TeamUp handles subscription fees with a sliding pricing scale **What do you dislike about TeamUp?** Customer interface is too clunky. Not as slick as MBO **What problems is TeamUp solving and how is that benefiting you?** Customer bookings and payment system online **Official Response from James:** > Hi Stevie, Thank you so much for your feedback on TeamUp! We really appreciate your support and your thoughts on our sliding pricing scale for subscription fees. I'm excited to let you know that we're actively working on a new and improved customer interface to address your concerns. Our goal is to deliver a more seamless and intuitive experience for our valued users like you. We'd love to offer you the opportunity to be one of the first to test our new interface when it's ready. Your feedback would be incredibly helpful in helping us fine-tune and perfect the user experience. If you're interested, please let us know, and we'll keep you updated on the progress and provide you with early access. You can reach us at support@goteamup.com Thank you for your feedback. All the best, ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A45%3A10+-0500&secure%5Bsession_id%5D=f21ed908-a78e-4933-8f27-b32f0820c9ea&secure%5Btoken%5D=90276c9562cfe4edffc9a032f72fd942ecdaed494514a61570256389de4c2381&format=llm_user) ## TeamUp Integrations - [ABC Trainerize](https://www.g2.com/products/abc-trainerize/reviews) - [BoxMate](https://www.g2.com/products/boxmate/reviews) - [ClassPass Corporate Wellness](https://www.g2.com/products/classpass-corporate-wellness/reviews) - [Everfit](https://www.g2.com/products/everfit/reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - [Gymcatch](https://www.g2.com/products/gymcatch/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TeamUp Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Customizable Forms **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking - Automated Scheduling - Facility Scheduling - Event Scheduling **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Automated Scheduling - Reporting - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling - Activity Tracking **Administration** - Customer Database - Online Portal - Payments - Member Communication - Marketing Tools - Email Marketing - Student Management - Client Portal **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Additional Functionality** - Website Integration - Registration Management - Customer Accounts - Belt Ranking Classification - SMS Messaging - Reminders - Calendar Management - Class Management - For Martial Arts - Attendance Management - Client Management - Alerts/Notifications - Reporting & Statistics - Inventory Management - Contract/License Management - Event Calendar - Customizable Reports - Template Management - Recurring/Subscription Billing - Customizable Branding - Real-Time Reporting - Customizable Templates - Multi-Location - Instructor Management - Online Registration - Generative AI - Social Media Integration - AI Copilot - Customizable Forms - Point of Sale (POS) - Email Reminders - Billing & Invoicing - API - Transaction History - Activity Dashboard - Credit Card Processing - Booking Management - Email Management - Employee Management - Event Management **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (195 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 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