---
title: TeamUp Reviews
meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 329 reviews by the users' company size, role or industry
  to find out how TeamUp works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 329
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Fitness
  url: https://www.g2.com/categories/fitness
---


# TeamUp Reviews
**Vendor:** DaySmart  
**Category:** [Gym Management Software](https://www.g2.com/categories/gym-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 329
## About TeamUp
TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community.



## TeamUp Pros & Cons
**What users like:**

- Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. (4 reviews)
- Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews)
- Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. (2 reviews)
- Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. (2 reviews)
- Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. (2 reviews)
- Affordable (1 reviews)
- Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews)
- Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews)
- Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews)
- Feature Updates (1 reviews)

**What users dislike:**

- Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. (1 reviews)
- Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. (1 reviews)
- Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. (1 reviews)

## TeamUp Reviews
  ### 1. Custom Branded App Needs a More User-Friendly, Better-Looking Workout Section

**Rating:** 2.5/5.0 stars

**Reviewed by:** Darragh H. | Director and coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about TeamUp?**

It's easy to use and navigate and payment links are very good.

**What do you dislike about TeamUp?**

I don't like the custom branded app. The workout segment isn't user friendly or aesthetic, I wish it was better. I also find it difficult to make changes in our timetable, how you can't copy and paste new sessions like in LegitFit.

**What problems is TeamUp solving and how is that benefiting you?**

It gives us a user friendly platform for our members to book in their sessions. I would love more integration other 3rd party apps (MyZone, Inbody) as well.

  ### 2. Reliable Billing with Stripe Integration, But Needs Onboarding Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about TeamUp?**

I find TeamUp more reliable for billing compared to our old system. I appreciate that it uses Stripe, which is faster for processing payouts and is very easy and transparent for handling refunds and credits. Although we don't often do it, the option to send out separate payment links or invoices directly from Stripe versus TeamUp can be handy at times.

**What do you dislike about TeamUp?**

I have an enormous list of things that need improvement and have shared my feedback already. A customer enrolling for the first time with a future starting date should be charged accordingly, but the system charges them starting today even if they input a future date. TeamUp needs the ability to send out adhoc emails to customers, not just canned notifications. The initial setup and onboarding were horrible and need a lot of improvement.

**What problems is TeamUp solving and how is that benefiting you?**

I find TeamUp more reliable for billing than our old system, and I appreciate Stripe for faster payouts and easy refunds.

  ### 3. Easy Class Setup and Reporting, but Pricing Feels Too High For a Charty!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about TeamUp?**

the ease of creating classes on there, the ease of creating clients on there and the ease of reporting

**What do you dislike about TeamUp?**

the price - it is expensive. looking at how we can integrate it onto our websire - not sure if this can be done yet

**What problems is TeamUp solving and how is that benefiting you?**

looking at how any people attend the centre and their ages. at allows staff not to take time to write everyone down - it is done automatically increasing their performance

  ### 4. Simple and easy to use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Hallum C. | Director & Personal Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about TeamUp?**

I like that you can integrate into the website which makes appointment booking streamlined. I also like how you can create recurring memberships with automated reminders.

**What do you dislike about TeamUp?**

I don't particularly like how everyone who views the page has to sign up as it could prevent people from going further. It would be a gamechanger if teamup had integrated customisable landing pages.

**What problems is TeamUp solving and how is that benefiting you?**

Having recurring memberships with ease to book into sessions. More streamlined.

**Official Response from Jack Toibin:**

> Hey Hallum 👋 

Thank you for sharing your positive experience with TeamUp!

We're delighted to hear that you find our platform simple and easy to use. It's great to know that the website integration and the ability to create recurring memberships with automated reminders have been beneficial for you.

We also appreciate your constructive feedback regarding the sign-up process and the potential for customizable landing pages. Your insights are incredibly valuable, and we're always looking for ways to enhance our user experience. We're excited to explore these suggestions further and see how we can incorporate them into future updates.

Thank you again for your thoughtful review and for helping us improve. If you have any more suggestions or need assistance, please feel free to reach out.

Kind Regards,

Jack

  ### 5. Everyday use of TeamUp

**Rating:** 2.5/5.0 stars

**Reviewed by:** Beth C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about TeamUp?**

The amount of data which can be tracked and explored

**What do you dislike about TeamUp?**

Even though you can see so much data it can be hard to search adn refine, such as searching discounts codes etc.

**What problems is TeamUp solving and how is that benefiting you?**

Customer data

**Official Response from Tash Popovic:**

> Hi Beth,

Thank you so much for taking the time to share your feedback and experience with TeamUp. 

I'm sorry to hear you've had trouble refining your data to analyze it. We'd be happy to help here. I have reached out via email to see if I can assist further. 

We do have a new menu for our reports. I've included a link below. 

Thank you once again for choosing TeamUp and for taking the time to provide us with your review. We look forward to supporting you and your business moving forward.

All the best,

  ### 6. User friendly

**Rating:** 3.0/5.0 stars

**Reviewed by:** Abbie S. | Digital Marketing Apprentice, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about TeamUp?**

TeamUp is very user friendly and easy to use with great UI. The member app is very useful and has helped me level up my business.

**What do you dislike about TeamUp?**

There's nothing I dislike, but it would be helpful to be able to create a calendar from the app.

**What problems is TeamUp solving and how is that benefiting you?**

Payments are automated which makes things much easier for both myself and clients and everything is run from one software instead of clicking between multiple for different services.

**Official Response from James:**

> Hey Abbie,

Thank you for your recent feedback. I hope you are well.

We would love to explore your calendar creation suggestion in more detail. Please can you contact us at support@goteamup.com or via the chat icon within your TeamUp account so we can understand your requirements better. 

As always, feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. 

Speak soon!

  ### 7. Flexible and always available to help

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sam E. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about TeamUp?**

There is a lot of flexibility in the system, meaning you can personalise it to your business and services. The team are almost always on hand to help with any questions or changes you'd like to make.

**What do you dislike about TeamUp?**

Despite the flexibility, the customisation of the aesthetics is quite limited.

Some of my clients also go to other businesses that use teamup and they have to use a different login for each. A 'switch business' button would be ideal.

**Recommendations to others considering TeamUp:**

They have an integrated payment system, but no facility for storing programmes. The customer's notes section is very basic, so you'll probably end up storing some data elsewhere

**What problems is TeamUp solving and how is that benefiting you?**

I dread to think of the Admin time required if we did it all on paper, not to mention data protection.
My clients can surf my timetable effortlessly and change their appointments round with just a few clicks. All I have to do is look at my upcoming schedule on the dashboard to keep up.

  ### 8. I like it but it’s quite expensive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Karrie H. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2022

**What do you like best about TeamUp?**

I find it easy to use and I can do a lot with it.

**What do you dislike about TeamUp?**

The price. I've been hearing a lot about people switching to cheaper booking systems.

**Recommendations to others considering TeamUp:**

I don't really have any advice but I would suggest shopping round.

**What problems is TeamUp solving and how is that benefiting you?**

I don't think I have any problems.


## TeamUp Discussions
  - [Can i make member notes in the back end which members can&#39;t see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote

- [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A33%3A06+-0500&secure%5Bsession_id%5D=14ff786f-602a-48ec-a376-55d13a93b59d&secure%5Btoken%5D=08bb266617945e399533fe6b08bfa6aaf81f4e16a42e3997c13a888d43095885&format=llm_user)
## TeamUp Integrations
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  - [BoxMate](https://www.g2.com/products/boxmate/reviews)
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  - [Everfit](https://www.g2.com/products/everfit/reviews)
  - [GoCardless](https://www.g2.com/products/gocardless/reviews)
  - [Gymcatch](https://www.g2.com/products/gymcatch/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## TeamUp Features
**Additional Functionality**
- Recurring/Subscription Billing
- Payment Processing
- Access Controls/Permissions
- Automated Scheduling
- Customer Database
- Generative AI
- SMS Messaging
- Wait List Management
- Member Communication
- Website Integration
- Third-Party Integrations
- Communication Management
- Registration Management
- Employee Management
- Customizable Forms
- Activity Tracking
- Billing & Invoicing
- Client Portal
- API
- Facility Scheduling
- AI Copilot
- Marketing Automation
- Booking Management
- Electronic Payments
- Customizable Templates
- Multi-Location
- Client Management
- Customer Accounts
- Attendance Management
- Self Check-In/Check-Out
- Email Marketing
- Reminders
- Calendar Management
- Contract/License Management
- Instructor Management
- Membership Management
- Activity Dashboard
- Class Management
- Inventory Management
- Discount Management
- Attendance Tracking
- Online Booking
- Lead Generation
- Customizable Branding
- Event Management
- Reporting & Statistics

**Business Administration**
- Website Builder
- Marketing Tools
- Payment Gateway
- Customizable Forms

**Class Management**
- Class Scheduling
- Belt Tracking
- Attendance Tracking
- Automated Scheduling
- Facility Scheduling
- Event Scheduling

**Billing & Revenue - Gym Management**
- Automated Collections
- Merchandise Sales
- Billing & Invoicing

**Business Management**
- Staff Management
- Payroll
- Analytics and Reporting
- Billing and Invoicing
- Calendar Management
- Booking Management
- Class Management
- Costume Management
- Client Management
- Inventory Management
- Event Management
- Discount Management
- Recurring/Subscription Billing
- Attendance Management
- Task Management
- Membership Management
- Registration Management
- Appointment Management

**Training Tools**
- Workout Planning
- Goal Tracking
- Automated Scheduling
- Reporting
- Nutrition Tools
- Goal Setting/Tracking
- Certification Tracking
- Appointment Scheduling
- Activity Tracking

**Administration**
- Customer Database
- Online Portal
- Payments
- Member Communication
- Marketing Tools
- Email Marketing
- Student Management
- Client Portal

**Class Management**
- Self-Service Portals
- Scheduling
- Communications
- Recitals and Events
- Facility Scheduling

**Agentic AI - Gym Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Website Integration
- Social Media Integration

**Additional Functionality**
- Website Integration
- Registration Management
- Customer Accounts
- Belt Ranking Classification
- SMS Messaging
- Reminders
- Calendar Management
- Class Management
- For Martial Arts
- Attendance Management
- Client Management
- Alerts/Notifications
- Reporting & Statistics
- Inventory Management
- Contract/License Management
- Event Calendar
- Customizable Reports
- Template Management
- Recurring/Subscription Billing
- Customizable Branding
- Real-Time Reporting
- Customizable Templates
- Multi-Location
- Instructor Management
- Online Registration
- Generative AI
- Social Media Integration
- AI Copilot
- Customizable Forms
- Point of Sale (POS)
- Email Reminders
- Billing & Invoicing
- API
- Transaction History
- Activity Dashboard
- Credit Card Processing
- Booking Management
- Email Management
- Employee Management
- Event Management

**Facility Management - Gym Management**
- Scheduling & Reservations
- Payroll
- Group Scheduling
- Facility Scheduling
- Class Scheduling

**Client Manangement**
- Personalization
- Mobile App
- Student Profiles

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Exercise Library
- Secure Login
- Recurring/Subscription Billing
- Activity Dashboard
- Client Portal
- Client Profiles
- Nutrition Program
- Billing & Invoicing
- Customizable Templates
- Generative AI
- Fitness Assessments
- AI Copilot
- Customizable Reports
- Calendar Sync
- Employee Management
- Reporting & Statistics
- Client Management
- Mobile App
- Reminders
- Commenting/Notes
- Hybrid Trainer
- Transaction History
- eCommerce Management
- In-person Trainer
- Online Trainer
- Gamification
- Appointment Management
- Customizable Branding
- Payment Processing
- Multi-Location
- Calendar Management
- API

**Data & Reporting - Gym Management**
- Data Collection
- Reports & Dashboards
- Activity Dashboard
- Customizable Reports

**Integrations**
- Marketing Platforms
- Point of Sale (POS) Systems

**Additional Functionality**
- Marketing Automation
- Fitness Plan
- Customer Database
- Mobile Booking
- Point of Sale (POS)
- SMS Messaging
- Push Notifications
- Online Booking
- CRM
- AI Copilot
- Access Controls/Permissions
- Reporting/Analytics
- For Gyms
- Customer Engagement
- Payment Processing
- Mobile Access
- Generative AI
- Online Registration
- Class Registration
- Multi-Location
- Customizable Templates
- Alerts/Notifications
- Rewards Program
- Online Payments
- Customizable Forms
- For Yoga/Pilates Studios
- Reminders
- Reporting & Statistics
- Credit Card Processing
- Event Calendar
- Mobile Alerts
- API
- Data Import/Export
- Customizable Branding

**Additional Functionality**
- Activity Dashboard
- Third-Party Integrations
- Online Registration
- Reporting/Analytics
- For Dance Studios
- AI Copilot
- Multi-Location
- Customizable Branding
- Online Payments
- Credit Card Processing
- Point of Sale (POS)
- Attendance Tracking
- Customizable Reports
- Generative AI
- API
- Reminders
- SMS Messaging
- Customizable Forms
- Alerts/Notifications
- Customer Database
- Customizable Templates
- Marketing Automation
- Rewards Program
- For Yoga/Pilates Studios
- Reporting & Statistics
- Event Calendar
- Mobile Alerts
- Data Import/Export
- Website Integration
- Social Media Integration
- Online Booking

**Membership - Gym Management**
- Contract Creation
- Lead Management
- Online Member Portal
- Performance Tracking
- Marketing Tools
- Registration Management
- Attendance Management
- Waiver Management
- Membership Management
- Community Management
- Booking Management
- Instructor Management
- Visitor Management
- Calendar Management
- Staff Management
- Email Campaign Management
- Client Portal
- Attendance Tracking
- Event Management
- Discount Management
- Appointment Management
- Client Management
- Capacity Management
- Self Service Portal

## Top TeamUp Alternatives
  - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (195 reviews)
  - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews)
  - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)

