--- title: TeamUp Reviews meta_title: 'TeamUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 329 reviews by the users' company size, role or industry to find out how TeamUp works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 329 scale: '5' date_modified: '2026-08-13' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # TeamUp Reviews **Vendor:** DaySmart **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 329 ## About TeamUp TeamUp is the most recommended fitness management software to flexibly manage your fitness business in-person, online, and on-demand. Built and designed to take away the complexity of running your gym, studio, PT, box or club, TeamUp’s all-in-one software offers a robust feature set, detailed reporting, and better membership management to bring all the best parts of your business together. With TeamUp’s free switching service and unlimited support, you’ll have everything you need to set yourself up for success. Easy class and appointment booking management, customer communication automation, customizable mobile apps, and best-in-class payment solutions will keep your members happy, classes full, and your community will thrive. TeamUp makes it simple to manage your customer data, streamline your admin and marketing activities, optimise your sales processes, and stand out from your competition with the best customer experience. With TeamUp you can avoid hefty payments and hidden costs, discover new ways to grow your business, and count on a team that cares about you and your community. ## TeamUp Pros & Cons **What users like:** - Users praise the **responsive customer support** of TeamUp, always ready to assist and enhance their experience. (4 reviews) - Users value the **quick support and excellent reporting features** of TeamUp, enhancing overall client satisfaction. (2 reviews) - Users appreciate the **ease of use** of TeamUp, finding it simple to set up and highly functional. (2 reviews) - Users commend the **reliability** of TeamUp, noting it performs flawlessly even with heavy usage and provides excellent support. (2 reviews) - Users commend the **quick response speed** of TeamUp, enhancing their overall support experience and customer retention efforts. (2 reviews) - Affordable (1 reviews) - Users appreciate the **simple booking interface** of TeamUp, ensuring easy access and excellent client service. (1 reviews) - Users value the **effective communication** of TeamUp, appreciating responsive support and clear information accessibility. (1 reviews) - Users appreciate the **exceptional support and comprehensive features** , making TeamUp easy to implement and use effectively. (1 reviews) - Feature Updates (1 reviews) **What users dislike:** - Users face challenges due to the **ineffective handling of facility bookings** , leading to frustration and confusion. (1 reviews) - Users find the **limited features** for bulk editing session timetables can be clunky and inconvenient. (1 reviews) - Users are dissatisfied with **poor customer support** , as timely responses are crucial for resolving issues quickly. (1 reviews) ## TeamUp Reviews ### 1. Simple Basics, But Far Too Expensive—Especially Per Member **Rating:** 1.0/5.0 stars **Reviewed by:** Sam S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about TeamUp?** simple to use and does the bare basics you need **What do you dislike about TeamUp?** Way too expensive for what it is, hate that it charges you more just for having more members **What problems is TeamUp solving and how is that benefiting you?** Booking clients in and taking payments ### 2. Make sure you get the FULL story before switching to TeamUp **Rating:** 0.5/5.0 stars **Reviewed by:** Chris T. | Improv Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about TeamUp?** The customer service in the beginning was good. **What do you dislike about TeamUp?** I did not get the full scope of switching to this platform. I had to create a new sales page, my Stripe Capital loan was no longer being paid back automatically, and my entire affiliate business was lost. **What problems is TeamUp solving and how is that benefiting you?** TeamUp created more problems for me and my customer base was unhappy. **Official Response from Jack Toibin:** > Hi Chris👋, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you've experienced during your transition to TeamUp. We understand how frustrating it can be when things don’t go as expected, especially with important aspects like your sales page, Stripe Capital loan, and affiliate business. Our goal is always to provide a smooth and successful experience, and we're truly sorry that this wasn’t the case for you. We're here to help and would love the opportunity to assist you in resolving these issues. Please don’t hesitate to reach out to our customer support team at team@goteamup.com, and we'll do our best to make things right. Thank you. ### 3. Disappointing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about TeamUp?** Initially super friendly support and streamlined payment facilities **What do you dislike about TeamUp?** Poor customer service with arising issues. Phone number disconnected and a chat support that can take days for a response. Lack of support once I decided to leave. Minor mistakes made, a customer recieved a duplicate payment, booked calls sometimes not returned, I was billed incorrectly, account closed on wrong day. **What problems is TeamUp solving and how is that benefiting you?** I used team up to streamline payments through gocardless and stripe onto customers accounts automatically, this saves lots of time compared to manual entries **Official Response from Mitch Tate:** > Hi there, Thank you for sharing your candid feedback. It's really appreciated to help us learn and improve. We're really sorry to hear you did not have a good experience. Our aim is to be responsive and supportive no matter what your decision and we're truly sorry if that did not happen on this occasion. Our team strives to respond promptly to all enquiries, but due to high demand and unforeseen circumstances, there may be delays. We apologise for any inconvenience caused and are implementing measures to improve our response times and ensure more efficient support across all communication channels. We deeply regret to hear there were minor mistakes that occurred during your interactions with our services. We apologise for the inconvenience caused and assure you that we are actively investigating the examples you shared to prevent their recurrence in the future. I'm sorry to hear you had a customer who received a duplicate payment. Please email us on support@goteamup.com so we can take a look at what happened and help you correct this. We take your feedback seriously and are actively working to address these concerns and improve our services. Sincerely, ### 4. Good service but new pricing is too expensive. **Rating:** 1.0/5.0 stars **Reviewed by:** Andrew T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about TeamUp?** Flexible. Good customer service. Not too bloated. Limited feature creep. **What do you dislike about TeamUp?** New pricing makes service too expensive for smaller businesses. Feels insulting. **What problems is TeamUp solving and how is that benefiting you?** Helps allocate resources better through data. Franchise management. Client management. **Official Response from James:** > Hi there Andrew. Thanks for your review, and glad that the service works for your business. Please reach out to us over pricing and we'll make sure you are on the appropriate tier for your business, we're here to help. You can contact us at support@goteamup.com or via the chat icon within your TeamUp account. All the best, ## TeamUp Discussions - [Can i make member notes in the back end which members can't see?](https://www.g2.com/discussions/can-i-make-member-notes-in-the-back-end-which-members-can-t-see) - 1 comment, 1 upvote - [View TeamUp pricing details and edition comparison](https://www.g2.com/products/teamup/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A47%3A00+-0500&secure%5Bsession_id%5D=285aec22-cad4-455f-a7b2-43c3136b9177&secure%5Btoken%5D=906328ccb00f0ed9a8dc363843de7053b89bf7d8130c3b463acb4ac855265cc4&format=llm_user) ## TeamUp Integrations - [ABC Trainerize](https://www.g2.com/products/abc-trainerize/reviews) - [BoxMate](https://www.g2.com/products/boxmate/reviews) - [ClassPass Corporate Wellness](https://www.g2.com/products/classpass-corporate-wellness/reviews) - [Everfit](https://www.g2.com/products/everfit/reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - [Gymcatch](https://www.g2.com/products/gymcatch/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TeamUp Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Customizable Forms **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking - Automated Scheduling - Facility Scheduling - Event Scheduling **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Automated Scheduling - Reporting - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling - Activity Tracking **Administration** - Customer Database - Online Portal - Payments - Member Communication - Marketing Tools - Email Marketing - Student Management - Client Portal **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Additional Functionality** - Website Integration - Registration Management - Customer Accounts - Belt Ranking Classification - SMS Messaging - Reminders - Calendar Management - Class Management - For Martial Arts - Attendance Management - Client Management - Alerts/Notifications - Reporting & Statistics - Inventory Management - Contract/License Management - Event Calendar - Customizable Reports - Template Management - Recurring/Subscription Billing - Customizable Branding - Real-Time Reporting - Customizable Templates - Multi-Location - Instructor Management - Online Registration - Generative AI - Social Media Integration - AI Copilot - Customizable Forms - Point of Sale (POS) - Email Reminders - Billing & Invoicing - API - Transaction History - Activity Dashboard - Credit Card Processing - Booking Management - Email Management - Employee Management - Event Management **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top TeamUp Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (195 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)