# Top 10 Chargebee Retention Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 17 The Customer Success Software solutions below are the most common alternatives that users and reviewers compare with Chargebee Retention. Customer Success Software is a widely used technology, and many people are seeking easy to use, sophisticated software solutions with surveys, ai text summarization, and ai text generation. Other important factors to consider when researching alternatives to Chargebee Retention include reliability and ease of use. The best overall Chargebee Retention alternative is Gainsight Customer Success. Other similar apps like Chargebee Retention are ChurnZero, TeamSupport, HubSpot Service Hub, and Totango. Chargebee Retention alternatives can be found in [Customer Success Software](https://www.g2.com/categories/customer-success) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i). ## Best Paid & Free Alternatives to Chargebee Retention - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Totango](https://www.g2.com/products/totango/reviews) - [Aviso](https://www.g2.com/products/aviso/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [Vitally](https://www.g2.com/products/vitally/reviews) - [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) ## Top 10 Alternatives to Chargebee Retention Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Chargebee Retention stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Financial Services, and Health, Wellness and Fitness, and find the best product for your business. ### 1. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,754 Gainsight CS is a complete Customer Success Platform. Reviewers say compared to Chargebee Retention, Gainsight Customer Success is: - Slower to reach roi - Better at meeting requirements - Easier to do business with Categories in common with Chargebee Retention: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention), [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs Gainsight Customer Success](https://www.g2.com/compare/chargebee-retention-vs-gainsight-customer-success) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [Gainsight Customer Success vs TeamSupport](https://www.g2.com/compare/gainsight-customer-success-vs-teamsupport) - [Gainsight Customer Success vs HubSpot Service Hub](https://www.g2.com/compare/gainsight-customer-success-vs-hubspot-service-hub) - [Gainsight Customer Success vs Totango](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Gainsight Customer Success vs Aviso](https://www.g2.com/compare/aviso-vs-gainsight-customer-success) - [Gainsight Customer Success vs Planhat](https://www.g2.com/compare/gainsight-customer-success-vs-planhat) - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs Vitally](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) - [Gainsight Customer Success vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-gainsight-customer-success) ### 2. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,608 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Reviewers say compared to Chargebee Retention, ChurnZero is: - Slower to reach roi - Better at meeting requirements - Better at support Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs ChurnZero](https://www.g2.com/compare/chargebee-retention-vs-churnzero) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [ChurnZero vs TeamSupport](https://www.g2.com/compare/churnzero-vs-teamsupport) - [ChurnZero vs HubSpot Service Hub](https://www.g2.com/compare/churnzero-vs-hubspot-service-hub) - [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango) - [ChurnZero vs Aviso](https://www.g2.com/compare/aviso-vs-churnzero) - [ChurnZero vs Planhat](https://www.g2.com/compare/churnzero-vs-planhat) - [ChurnZero vs Qualtrics Customer Experience](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) - [ChurnZero vs Vitally](https://www.g2.com/compare/churnzero-vs-vitally) - [ChurnZero vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-churnzero) ### 3. [TeamSupport](https://www.g2.com/products/teamsupport/reviews) By TeamSupport **Average Rating:** 4.4/5 **Total Reviews:** 891 TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction. Reviewers say compared to Chargebee Retention, TeamSupport is: - Slower to reach roi - Better at meeting requirements - More usable Categories in common with Chargebee Retention: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention), [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs TeamSupport](https://www.g2.com/compare/chargebee-retention-vs-teamsupport) **Compare TeamSupport with other alternatives:** - [TeamSupport vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-teamsupport) - [TeamSupport vs ChurnZero](https://www.g2.com/compare/churnzero-vs-teamsupport) - [TeamSupport vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-teamsupport) - [TeamSupport vs Totango](https://www.g2.com/compare/teamsupport-vs-totango) - [TeamSupport vs Aviso](https://www.g2.com/compare/aviso-vs-teamsupport) - [TeamSupport vs Planhat](https://www.g2.com/compare/planhat-vs-teamsupport) - [TeamSupport vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-teamsupport) - [TeamSupport vs Vitally](https://www.g2.com/compare/teamsupport-vs-vitally) - [TeamSupport vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-teamsupport) ### 4. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,919 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Reviewers say compared to Chargebee Retention, HubSpot Service Hub is: - Slower to reach roi - Better at meeting requirements - More usable Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs HubSpot Service Hub](https://www.g2.com/compare/chargebee-retention-vs-hubspot-service-hub) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-hubspot-service-hub) - [HubSpot Service Hub vs ChurnZero](https://www.g2.com/compare/churnzero-vs-hubspot-service-hub) - [HubSpot Service Hub vs TeamSupport](https://www.g2.com/compare/hubspot-service-hub-vs-teamsupport) - [HubSpot Service Hub vs Totango](https://www.g2.com/compare/hubspot-service-hub-vs-totango) - [HubSpot Service Hub vs Aviso](https://www.g2.com/compare/aviso-vs-hubspot-service-hub) - [HubSpot Service Hub vs Planhat](https://www.g2.com/compare/hubspot-service-hub-vs-planhat) - [HubSpot Service Hub vs Qualtrics Customer Experience](https://www.g2.com/compare/hubspot-service-hub-vs-qualtrics-customer-experience) - [HubSpot Service Hub vs Vitally](https://www.g2.com/compare/hubspot-service-hub-vs-vitally) - [HubSpot Service Hub vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-hubspot-service-hub) ### 5. [Totango](https://www.g2.com/products/totango/reviews) By Totango **Average Rating:** 4.3/5 **Total Reviews:** 1,150 Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. Reviewers say compared to Chargebee Retention, Totango is: - Slower to reach roi - Better at meeting requirements - More usable Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs Totango](https://www.g2.com/compare/chargebee-retention-vs-totango) **Compare Totango with other alternatives:** - [Totango vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango) - [Totango vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-totango) - [Totango vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-totango) - [Totango vs Aviso](https://www.g2.com/compare/aviso-vs-totango) - [Totango vs Planhat](https://www.g2.com/compare/planhat-vs-totango) - [Totango vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango) - [Totango vs Vitally](https://www.g2.com/compare/totango-vs-vitally) - [Totango vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-totango) ### 6. [Aviso](https://www.g2.com/products/aviso/reviews) By Aviso, Inc. **Average Rating:** 4.3/5 **Total Reviews:** 988 Aviso helps sales teams close more deals and forecast more accurately with highly accurate AI-powered WinScores and actionable Opportunity Insights. Reviewers say compared to Chargebee Retention, Aviso is: - Slower to reach roi - Better at meeting requirements - Better at support Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs Aviso](https://www.g2.com/compare/aviso-vs-chargebee-retention) **Compare Aviso with other alternatives:** - [Aviso vs Gainsight Customer Success](https://www.g2.com/compare/aviso-vs-gainsight-customer-success) - [Aviso vs ChurnZero](https://www.g2.com/compare/aviso-vs-churnzero) - [Aviso vs TeamSupport](https://www.g2.com/compare/aviso-vs-teamsupport) - [Aviso vs HubSpot Service Hub](https://www.g2.com/compare/aviso-vs-hubspot-service-hub) - [Aviso vs Totango](https://www.g2.com/compare/aviso-vs-totango) - [Aviso vs Planhat](https://www.g2.com/compare/aviso-vs-planhat) - [Aviso vs Qualtrics Customer Experience](https://www.g2.com/compare/aviso-vs-qualtrics-customer-experience) - [Aviso vs Vitally](https://www.g2.com/compare/aviso-vs-vitally) - [Aviso vs Certinia PS Cloud](https://www.g2.com/compare/aviso-vs-certinia-ps-cloud) ### 7. [Planhat](https://www.g2.com/products/planhat/reviews) By Planhat **Average Rating:** 4.5/5 **Total Reviews:** 954 Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS. Reviewers say compared to Chargebee Retention, Planhat is: - Slower to reach roi - Better at meeting requirements - Better at support Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs Planhat](https://www.g2.com/compare/chargebee-retention-vs-planhat) **Compare Planhat with other alternatives:** - [Planhat vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-planhat) - [Planhat vs ChurnZero](https://www.g2.com/compare/churnzero-vs-planhat) - [Planhat vs TeamSupport](https://www.g2.com/compare/planhat-vs-teamsupport) - [Planhat vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-planhat) - [Planhat vs Totango](https://www.g2.com/compare/planhat-vs-totango) - [Planhat vs Aviso](https://www.g2.com/compare/aviso-vs-planhat) - [Planhat vs Qualtrics Customer Experience](https://www.g2.com/compare/planhat-vs-qualtrics-customer-experience) - [Planhat vs Vitally](https://www.g2.com/compare/planhat-vs-vitally) - [Planhat vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-planhat) ### 8. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Reviewers say compared to Chargebee Retention, Qualtrics Customer Experience is: - Slower to reach roi - Better at meeting requirements - More usable Categories in common with Chargebee Retention: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Chargebee Retention vs Qualtrics Customer Experience](https://www.g2.com/compare/chargebee-retention-vs-qualtrics-customer-experience) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs TeamSupport](https://www.g2.com/compare/qualtrics-customer-experience-vs-teamsupport) - [Qualtrics Customer Experience vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Totango](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango) - [Qualtrics Customer Experience vs Aviso](https://www.g2.com/compare/aviso-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Planhat](https://www.g2.com/compare/planhat-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Vitally](https://www.g2.com/compare/qualtrics-customer-experience-vs-vitally) - [Qualtrics Customer Experience vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-qualtrics-customer-experience) ### 9. [Vitally](https://www.g2.com/products/vitally/reviews) By Vitally **Average Rating:** 4.5/5 **Total Reviews:** 705 Vitally helps your B2B company ensure the right customers continuously use your product in the right way. Reviewers say compared to Chargebee Retention, Vitally is: - Slower to reach roi - Better at meeting requirements - Easier to do business with Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs Vitally](https://www.g2.com/compare/chargebee-retention-vs-vitally) **Compare Vitally with other alternatives:** - [Vitally vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) - [Vitally vs ChurnZero](https://www.g2.com/compare/churnzero-vs-vitally) - [Vitally vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-vitally) - [Vitally vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-vitally) - [Vitally vs Totango](https://www.g2.com/compare/totango-vs-vitally) - [Vitally vs Aviso](https://www.g2.com/compare/aviso-vs-vitally) - [Vitally vs Planhat](https://www.g2.com/compare/planhat-vs-vitally) - [Vitally vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-vitally) - [Vitally vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-vitally) ### 10. [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) By Certinia **Average Rating:** 4.3/5 **Total Reviews:** 674 Certinia Professional Services (PS) Cloud is the world’s only AI-first Services Engine native to Salesforce. By providing a single, high-fidelity system of record where sales, delivery, and finance share one context, Certinia provides the "Deterministic Scaffolding" for AI to act as an Autonomous Operator rather than just a scribe. Eliminate the "Context Gap": Unlike disconnected point solutions that create a "Franken-stack,"PS Cloud is native to Salesforce. This eliminates the Context Gap, giving our AI (Veda) full visibility into customer, project, and financial data to drive Hard-ROI without manual syncing. Shift from Scribe to Operator: Move beyond simple summarization to "Digital Worker Orchestration". Veda Specialist Agents handle the "administrative plumbing", extracting RAID items and reallocating resources, to move your team from "Data Janitors" to Outcome Orchestrators. • Optimize with Global Orchestration: Close utilization gaps and accelerate velocity by shrinking the "dead zone" between sales and delivery. Use intelligent resource matching to ensure the right talent is always on the right project, driving a 20% increase in global utilization. • Automate Auditable "Services Math": Replace probabilistic guessing with Deterministic Logic. Handle complex value- and outcome-based pricing with a hardened financial engine that ensures 100% auditable revenue recognition and minimizes forecast variance. • Escape the "Maintenance Spiral": Stop wasting 80% of your budget on brittle integrations. By unifying operations on one platform, you eliminate the " Manual Tax," allowing you to reallocate resources away from maintenance and toward AI-driven innovation. • Turn Intelligence into Action: Veda moves your organization from "AI curiosity" to strategic financial intelligence. Embedded analytics surface risks and predict performance with certainty, ensuring every project remains a profitable engine for the business. Reviewers say compared to Chargebee Retention, Certinia PS Cloud is: - Slower to reach roi - Better at meeting requirements Categories in common with Chargebee Retention: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Chargebee Retention vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-chargebee-retention) **Compare Certinia PS Cloud with other alternatives:** - [Certinia PS Cloud vs Gainsight Customer Success](https://www.g2.com/compare/certinia-ps-cloud-vs-gainsight-customer-success) - [Certinia PS Cloud vs ChurnZero](https://www.g2.com/compare/certinia-ps-cloud-vs-churnzero) - [Certinia PS Cloud vs TeamSupport](https://www.g2.com/compare/certinia-ps-cloud-vs-teamsupport) - [Certinia PS Cloud vs HubSpot Service Hub](https://www.g2.com/compare/certinia-ps-cloud-vs-hubspot-service-hub) - [Certinia PS Cloud vs Totango](https://www.g2.com/compare/certinia-ps-cloud-vs-totango) - [Certinia PS Cloud vs Aviso](https://www.g2.com/compare/aviso-vs-certinia-ps-cloud) - [Certinia PS Cloud vs Planhat](https://www.g2.com/compare/certinia-ps-cloud-vs-planhat) - [Certinia PS Cloud vs Qualtrics Customer Experience](https://www.g2.com/compare/certinia-ps-cloud-vs-qualtrics-customer-experience) - [Certinia PS Cloud vs Vitally](https://www.g2.com/compare/certinia-ps-cloud-vs-vitally) ## Explore Articles - [What hardware monitoring suite works best for a mixed environment of desktops and laptops that also needs remote monitoring and alerting so issues get caught before users notice?](https://www.g2.com/discussions/what-hardware-monitoring-suite-works-best-for-a-mixed-environment-of-desktops-and-laptops-that-also-needs-remote-monitoring-and-alerting-so-issues-get-caught-before-users-notice) - [Best digital experience platforms for small businesses](https://www.g2.com/discussions/best-digital-experience-platforms-for-small-business) - [Best user insights platform for mid-size businesses](https://www.g2.com/discussions/best-user-insights-platform-for-mid-size-businesses) - [Most reliable fleet monitoring app for large fleets](https://www.g2.com/discussions/most-reliable-fleet-monitoring-app-for-large-fleets) - [Most reliable digital display software](https://www.g2.com/discussions/what-is-the-most-reliable-digital-display-software) - [Best event management system for large conferences](https://www.g2.com/discussions/what-s-the-best-event-management-system-for-large-conferences) ## Spotlight Categories - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) - [Business Continuity Management (BCM) Software Solutions](https://www.g2.com/categories/business-continuity-management-software) - [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)