--- title: TeamSupport Reviews meta\_title: 'TeamSupport Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 891 reviews by the users' company size, role or industry to find out how TeamSupport works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 891 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### TeamSupport Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive interface and extensive features** of TeamSupport, enhancing customer support efficiency and effectiveness. [(14 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350430&qs=pros-and-cons#reviews) Users value the **ease of use** of TeamSupport, enhancing our team's efficiency and customer service experience. [(13 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351687&qs=pros-and-cons#reviews) Users find the **support team incredibly helpful** , offering deep insights and effective solutions for their concerns. [(13 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351867&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of TeamSupport, highlighting their helpfulness and in-depth product understanding. [(9 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350607&qs=pros-and-cons#reviews) Users value the **task reminders** of TeamSupport, greatly enhancing their organization and efficiency in managing workloads. [(8 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350945&qs=pros-and-cons#reviews) Users experience a **steep learning curve** with TeamSupport, requiring time to master its full capabilities. [(4 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351523&qs=pros-and-cons#reviews) Users face **slow loading** issues with TeamSupport, leading to inconvenience and difficulty navigating lengthy email threads. [(4 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350309&qs=pros-and-cons#reviews) Users often experience **slow performance** with TeamSupport, causing inconvenience and delays in managing email communication effectively. [(4 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350710&qs=pros-and-cons#reviews) Users find the **inadequate search functionality** frustrating, limiting their ability to efficiently reference past solved problems. [(3 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351215&qs=pros-and-cons#reviews) Users note the need for improved **integration with other software tools** to enhance TeamSupport's functionality and customization. [(3 mentions)](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350563&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TeamSupport ##### 1. Features Users appreciate the **intuitive interface and extensive features** of TeamSupport, enhancing customer support efficiency and effectiveness. [ See 14 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350430&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "More Than a Ticketing System" What do you like about TeamSupport? I appreciate how it centralizes customer data, internal communication, and support workflows in one ecosystem — it turns support from a reactive funct ![Kari B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari B.") KB Kari B. Mid-Market (51-1000 emp.) 5.0/5 "Excellent B2B Communication Office with Continuous Enhancements" What do you like about TeamSupport? I really like that TeamSupport is built specifically for B2B communications. I love that TeamSupport continuously rolls out new features, and I'm part ##### 2. Ease of Use Users value the **ease of use** of TeamSupport, enhancing our team's efficiency and customer service experience. [ See 13 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351687&qs=pros-and-cons#reviews) See Related User Reviews GJ Genai J. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Customer Communication, Needs Personalization" What do you like about TeamSupport? I love that TeamSupport offers a quick and efficient way for users and potential clients to reach out to us. The methods used to notify us when a ques ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "More Than a Ticketing System" What do you like about TeamSupport? I appreciate how it centralizes customer data, internal communication, and support workflows in one ecosystem — it turns support from a reactive funct ##### 3. Helpful Users find the **support team incredibly helpful** , offering deep insights and effective solutions for their concerns. [ See 13 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351867&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Ticket Visibility and Cross-Team Collaboration in One Place" What do you like about TeamSupport? Wide yet selective visibility of an issue (in form of ticket). And ability to bring in additional support from different domains to help resolve a par GJ Genai J. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Customer Communication, Needs Personalization" What do you like about TeamSupport? I love that TeamSupport offers a quick and efficient way for users and potential clients to reach out to us. The methods used to notify us when a ques ##### 4. Customer Support Users commend the **excellent customer support** of TeamSupport, highlighting their helpfulness and in-depth product understanding. [ See 9 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350607&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "More Than a Ticketing System" What do you like about TeamSupport? I appreciate how it centralizes customer data, internal communication, and support workflows in one ecosystem — it turns support from a reactive funct ![Muskan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muskan N.") MN Muskan N. Enterprise (\> 1000 emp.) 4.5/5 "Helping team" What do you like about TeamSupport? The team is in very helpful, installing my concerns, the support team gives a deep understanding of products or services and help with alternative Sol ##### 5. Simple Users value the **task reminders** of TeamSupport, greatly enhancing their organization and efficiency in managing workloads. [ See 8 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350945&qs=pros-and-cons#reviews) See Related User Reviews GJ Genai J. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Customer Communication, Needs Personalization" What do you like about TeamSupport? I love that TeamSupport offers a quick and efficient way for users and potential clients to reach out to us. The methods used to notify us when a ques ![Kari B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari B.") KB Kari B. Mid-Market (51-1000 emp.) 5.0/5 "Excellent B2B Communication Office with Continuous Enhancements" What do you like about TeamSupport? I really like that TeamSupport is built specifically for B2B communications. I love that TeamSupport continuously rolls out new features, and I'm part ### 5 Cons or Disadvantages of TeamSupport ##### 1. Learning Curve Users experience a **steep learning curve** with TeamSupport, requiring time to master its full capabilities. [ See 4 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351523&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "More Than a Ticketing System" What do you dislike about TeamSupport? New users may need time to fully understand and leverage all its capabilities. ![Allison R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allison R.") AR Allison R. Small-Business (50 or fewer emp.) 5.0/5 "This product is taking our Customer Support to the next level." What do you dislike about TeamSupport? There are a few items that are not that intuitive and what you think should be one click takes many more. ##### 2. Slow Loading Users face **slow loading** issues with TeamSupport, leading to inconvenience and difficulty navigating lengthy email threads. [ See 4 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350309&qs=pros-and-cons#reviews) See Related User Reviews ![Rohan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan K.") RK Rohan K. Mid-Market (51-1000 emp.) 4.0/5 "Good product few things can be improved" What do you dislike about TeamSupport? There is no way to collapse the email communication, hence being user there are below challenges 1.we have to scroll down the page, it become incov ![Tarak P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tarak P.") TP Tarak P. Mid-Market (51-1000 emp.) 5.0/5 "Experience was really good and also the KB section is pretty much good." What do you dislike about TeamSupport? Nothing. It's just a lag sometimes which I have faced. ##### 3. Slow Performance Users often experience **slow performance** with TeamSupport, causing inconvenience and delays in managing email communication effectively. [ See 4 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350710&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Impressive B2B Features from TeamSupport, but Mobile App has UI issues" What do you dislike about TeamSupport? We have reported mobile performance problems with TeamSupport, which is something we need some update The interface of TeamSupport is old fashioned ![Rohan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan K.") RK Rohan K. Mid-Market (51-1000 emp.) 4.0/5 "Good product few things can be improved" What do you dislike about TeamSupport? There is no way to collapse the email communication, hence being user there are below challenges 1.we have to scroll down the page, it become incov ##### 4. Inadequate Search Functionality Users find the **inadequate search functionality** frustrating, limiting their ability to efficiently reference past solved problems. [ See 3 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1351215&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Ticket Visibility and Cross-Team Collaboration in One Place" What do you dislike about TeamSupport? Search functionality is not sharp yet, when I try to reference a problem that was solved before. In this age of AI, hoping the search becomes way more MR Michelle R. Enterprise (\> 1000 emp.) 5.0/5 "Memory & Organization Support" What do you dislike about TeamSupport? There aren't any downsides. I would like to see additional features in the future such as integration with other programs and search feature for key ##### 5. Integration Issues Users note the need for improved **integration with other software tools** to enhance TeamSupport's functionality and customization. [ See 3 mentions ](https://www.g2.com/products/teamsupport/reviews?filters%5Bsentiment_snippet%5D=1350563&qs=pros-and-cons#reviews) See Related User Reviews CS Callum S. 4.0/5 "Efficient Ticket Management with Room for Customization" What do you dislike about TeamSupport? I found that integrating other software tools alongside TeamSupport is something that could be improved. Currently, we do not have any integrations, a MR Michelle R. Enterprise (\> 1000 emp.) 5.0/5 "Memory & Organization Support" What do you dislike about TeamSupport? There aren't any downsides. I would like to see additional features in the future such as integration with other programs and search feature for key ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,756) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,833) ](https://www.g2.com/products/zoho-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/teamsupport/competitors/alternatives) ![Verified User in Import and Export](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Import and Export") UI Verified User in Import and Export Small-Business (50 or fewer emp.) 8/9/2022 "Switched software for better service at a more competitive price" 2.5/5 What do you like best about TeamSupport? The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? On occasion our customers will not receive our response, we've had to opt for another source to maintain communication. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? Teamsupport was helpful in the past, but we outgrew their services. We find that for a more competitive proce, ZohoDesk provides better service and has great integration opportunities. Review collected by and hosted on G2.com. Show More Response from Lucia Martin of TeamSupport [Editedit](https://www.g2.com/survey_responses/teamsupport-review-6961680/official_response/edit) Hi, Thanks for writing to let us know your thoughts about TeamSupport. While we were really glad to hear that the SLAs are helping, it looks like we fell short in one area, and that’s not okay. We’re always improving our platform and will also make our development team aware. Can you please contact us at support@teamsupport.com and we will make sure that we help you solve the messaging issue. We’ll look forward to talking directly to learn more and I promise we’ll find a solution to the matter. 2/9/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AF Anthony F. Small-Business (50 or fewer emp.) 11/16/2023 "Drasticlly reduces errors and has helped put the Organize in our Organization" 4.5/5 What do you like best about TeamSupport? Has prevented tasks from slipping through the cracks at my workplace. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? I cant think of anything negative that occurs from using Teamsupport, It would be nice if there were some options for customizing your personal Team Support appearance Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? TeamSupport helps us keep track of changes that need to be made to our membership, all of our day to day work tasks get logged and TS prevents them from sitting in the que incomplete Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lora A.") LA Lora A. Sr Director of Customer Success Small-Business (50 or fewer emp.) 11/16/2023 "Team Support is Easy to Use" 5/5 What do you like best about TeamSupport? The tool is easy for anyone to set up and does not require developer work. Supervisors are able to make updates to configurations on the fly if necessary. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? It does not have some advanced features we would like to have in the basic basic. After-chat surveys are very limited. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? Our customers and potential customers have 24/7 access to our online chat with a live agent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ST Stephen T. Mid-Market (51-1000 emp.) 11/16/2023 "Great for Managing High Volumes of Customers and Tickets" 5/5 What do you like best about TeamSupport? The email integration is great, and allows us to automatically create tickets when customers email our support address. Additionally, we have started leveraging the support hub, where customers can create an account and directly log in to view the latest information on tickets. Built in metrics are really helpful for evaluating SLA adherance and performance of indivudual members of the team. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? Sometimes the email integration can create duplciate tickets ,but the merging functionality is a good way to work around this issue. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? Team support is being used as our ticket/case management system, as well as our customer hub for end user documentation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steve F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve F.") SF Steve F. Vice President, Internet Consulting Services Information Technology and Services Mid-Market (51-1000 emp.) 11/16/2023 "One of the most reliable products in our tech stack" 4.5/5 What do you like best about TeamSupport? We leverage TeamSupport to provide real-time support to our patrons. Our customers find it simple to use, lightweight, and easy to understand. Our customer support staff enjoyed the flexibility, and the number of features that are available makes it a great resource. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? Hard to find any downfall, honestly! We love the tool and find it incredibly helpful! Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? It enables realtime solutions for our patrons at a library. It also enables us to receive better questions, as users tend to think through their requests better. The end result? Faster service, happier customers, more through-put on our service side. Everyone wins Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RS Randy S. Mid-Market (51-1000 emp.) 5/16/2023 "I’m a HUGE fan of TeamSupport and will promote it as often as I can!" 5/5 What do you like best about TeamSupport? I have used all the main competitor CRM platforms, and there’s no comparison. Hands down, TeamSupport is a far superior product. An analogy I like to use when I’m talking about TeamSupport is it’s like a top-of-the-line performance sports car. It’s well engineered, amazing performance, looks and handles beautifully, and provides you with everything you want (or need) and then some. Why drive an underpowered sedan with no creature comforts or options when you can have a top-of-the-line performance sports car for the same price? It’s a no-brainer. TeamSupport was developed and engineered by people who have clearly worked in the industy and truly understand the needs of B2B customer support. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? There isn't anything I don't like about TeamSupport. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? On the rare occasion I experience an issue, which nothing comes to mind, the support team has always provided quick answers and solutions. Review collected by and hosted on G2.com. Show More Response from Niki Finegan of TeamSupport [Editedit](https://www.g2.com/survey_responses/teamsupport-review-8096091/official_response/edit) Hi Randy, Thank you for the glowing review! We're thrilled to hear that TeamSupport surpasses other CRM platforms. Your analogy as a top-of-the-line performance sports car made our day! We'll keep providing excellent support for all your B2B needs. Cheers! Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/22/2023 "Use of TeamSupport" 4.5/5 What do you like best about TeamSupport? - Emails received when new tickets arrive, when there's been an update to a ticket - History on the ticket - ability to mark comments private Review collected by and hosted on G2.com. What do you dislike about TeamSupport? That we cannot customize it per client as some clients do not use the same fields as others. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? It is solving the flow of work requested from the client. It benefits us by being able to assign the tickets to the appropriate team once it has been triaged. Then that team can take ownership and communicate with the client directly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 11/16/2023 "Excellent Service & Support" 4/5 What do you like best about TeamSupport? Although we don't use all of the features offered, we have managed to offer our customers an easy to use chat system allowing them to reach out teams quickly and easily. Their support team are superb and happy to help with any issues Review collected by and hosted on G2.com. What do you dislike about TeamSupport? Our only issue previously has been the inability to email a transcript to the user but we have used the API functionality to achieve this Inhouse. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? Customers having to email or call with queries that are quick and straight forward Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/16/2023 "Use TS for my work" 4/5 What do you like best about TeamSupport? What I like best about TeamSupport is being able to respond to tickets via email. I am also to make the responses either private or public. I normally maek them private and cc the user that is having the issue. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? What I dislike about TeamSupport is that the data sometimes isn't clear when exporting the information to an excel spreadsheet. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? TeamSupport solves having one platform to send issues to verses having users to send to a work email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/28/2016 "Easy & Efficient Product" 4.5/5 What do you like best about TeamSupport? I like that the program is easy to use, great for both individual and group task management and sends email notifications when a ticket has been modified. Support is easy to reach and helpful in resolving issues. Review collected by and hosted on G2.com. What do you dislike about TeamSupport? There are times when tickets are slow to load. It has not been a huge issue but noticeable at times. Review collected by and hosted on G2.com. What problems is TeamSupport solving and how is that benefiting you? Communication improvements within and across departments, improved customer experience as a result of an organized and predictable ticketing system. Review collected by and hosted on G2.com. 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