The burden of proof that there was a system issue or bug. It was extremely time consuming and it made the team better at documenting issues and holding vendors accountable.
It was great to see benchmarks we wouldn't of had access to. Confidential information was shared from other clients including compensation data from Docker and others.
Financial incentives were offered for 4-5 star reviews, I am glad current clients are getting some benefit for using the product.
There was a lack of awareness or care if anything worked. It was impressive that their leadership team didn't know how the product worked, pushed it on others and blamed others for their own shortcomings. Review collected by and hosted on G2.com.
There was no expertise in Financial Planning or Talent Acquisition. There was no Subject Matter Expertise on systems or headcount management.
Unfortunately, the leader's temperamental approach has had a detrimental impact on its customers, supporting unprofessional and unfavorable behavior within the support team.
Persistent communication issues and the need for clients to resort to manual work to compensate for product shortcomings have hindered the launch, leading to mismanagement of time.
The leader's involvement in providing performance feedback from clients in an unethical manner raises serious concerns about professionalism and confidentiality. Additionally, contacting team members outside business hours has disrupted client deliverables. Concerns persist about emotional control during interactions when an issue about the products functionality is raised.
Consistent delays in delivering promised products, along with a tendency to shift blame onto the overseas team and integration partners such as Slack and Greenhouse, had been prevalent issues. The leader's challenges in effectively selling to the target customer, further complicated matters.
Overreaching behaviors, including blocking hiring processes, excluding stakeholders, limiting permissions, obstruct effective contributions to workflow improvement. This complicates the ability to address issues and implement necessary changes for success. Review collected by and hosted on G2.com.
Hi Anonymous - thank you for taking the time to leave your review of TeamOhana. We’re disappointed you had such a poor experience, but remain very confident in our ability to deliver against the promises we make.
While our goal IS to centralize your headcount and workforce management workflows into TeamOhana, it’s not to achieve a renewal, but rather to break down data and communication silos to promote better collaboration around these processes. We hope our paths cross again so that we can demonstrate the same value to you that our other customers have experienced.
