The centralised nature of the Aligned room is a real winner for me. In a lengthy sales cycle, it’s easy to lose track of what’s been sent and what’s been committed to over email; document versioning as files go back and forth can also get tricky, and when new stakeholders emerge, onboarding them is often much more out of our control than I’d like. With the Aligned room, stakeholders can be given access to a single source of truth and get themselves up to speed easily, all in one place. We've received very positive feedback form customers and partners on the rooms, it seems to be a differentiator for us which is great. The support form Aligned has been really great too. Review collected by and hosted on G2.com.

A little more creative control would be great, and flexibility with file types. I would also like to know more about the security of the data. Review collected by and hosted on G2.com.

I like that Aligned allows both myself and customers to easily reference information over time. I also appreciate that you can embed videos, integrate with companies like Loom, and organize everything in different sections for easy understanding of what we discussed at different time periods. It also makes it easy for the seller to see everything relevant to a deal quickly. Review collected by and hosted on G2.com.

I think Aligned would work really well for sellers who are selling to marketers or salespeople. However, I'm selling into an industry that is tech adverse. Even when including the Aligned link in every email with their team and in every Google Calendar event description, I found it wasn't leveraged by the companies I created it for. For example, in one deal there was ~20 different stakeholders involved. There were 10 division leaders (title = VP), a COO, a VP of IT, an SVP who oversaw the division leaders, a CFO, a CEO, a CPO, and a few other individuals. A portion of the deal included a sandbox. I had instructions on how to leverage it, a troubleshooting guide, and all the information I've called out in my other responses. Folks would ask for how to troubleshoot, I'd send them the Aligned link, and they would just ask me to send the info in plain text. It does take time to create the room and upload the appropriate data. I must have spent 2-3 hours building and updating the room. In the example above, I had 3 visitors, with one of those being a partner of mine, 2 interactions, and 3 minutes of viewing that wasn't me. I end up using it as a centralized documentation center for myself vs a collaboration center. Although external stakeholders were invited, it was not leveraged by them. However, if someone asked a question, I could easily refer back to Aligned, find the info and send it via email. Review collected by and hosted on G2.com.

We find Aligned invaluable for streamlining our sales process. It allows us to standardize formats while giving individual sellers the flexibility to tweak things to better fit their personal style or the specific requirements of a deal. I like that it keeps everything centralized, so conversations and documents are not lost or overlooked. I appreciate the control that Aligned provides with room templates and item templates, ensuring standardization, while also allowing sellers the freedom to adjust things as needed for specific deals. It may seem like a contradiction, but I really value both the control and freedom it offers. Additionally, we've creatively used Aligned rooms for our New Hire Onboarding, enhancing the system by providing new hires with a more unified experience. Setting it up was overall very easy, despite some initial confusion with the library hierarchy, which we've worked around and submitted feedback and feature requests. So hopefully that will be improved upon in the future. Review collected by and hosted on G2.com.

I wish that some areas of the platform offered more granular controls. For example, being able to keep the ability for participants to use the comments system, but disable the ability to share a room. Those options are linked together so you either have both of them or neither of them. That doesn't make sense in certain use cases. There were some things that didn't immediately make sense, such as some of the hierarchy of how the 'Library' works. But we eventually figured it out and submitted feedback/feature requests to hopefully improve that. Review collected by and hosted on G2.com.

It is a nice and collaborative workspace for prospects to use.I like how Aligned replaces messy email threads and PDF attachments with a shared space for each prospect. This allows me to send out links and create Aligned rooms for multiple stakeholders within a business. It's one shared documented workspace rather than individual threads that can get lost on email. It facilitates more replies from prospects because it's a collaborative shared workspace, not just a generic outbound approach. Review collected by and hosted on G2.com.

Sometimes it can take a little bit too long to actually create a workspace. But I don't know if that's a platform problem or, like, a user problem. I like my things to be super almost like perfect, look nice, you know, easily readable, etcetera. Review collected by and hosted on G2.com.

I find Aligned very easy to use. I can easily show my colleagues how it works, and they can get started right away without needing extensive training. It's great that you don't have to read extensive documentation to become familiar with Aligned. The tool is relatively self-explanatory and you can find your way around very quickly. Over time, you discover more and more features. I really like this simplicity. Review collected by and hosted on G2.com.

I can't really say exactly. I also need to spend more time figuring out how to create good templates for myself or different templates for each case. Currently, I work more by duplicating existing rooms. Or rather, when I duplicate rooms, I would like them to still be empty and follow the template, but not contain client-specific content, because I have to be very careful not to share the wrong information with another client. Review collected by and hosted on G2.com.

I love that Aligned acts as a one-stop shop for sharing content with the customers I manage, making it very convenient. I appreciate that I can easily drop new things for them to review and that I get visibility when someone enters the room, which is great even though I'm not in active sales. What I love most is how easy it is to use Aligned. The interface is very intuitive, and I didn't need any classes or videos to get started. I love how easy it is to create an Aligned room and copy templates I've already created, and Aligned even brings in customer logos efficiently- it's the little things that really add up and make my job easier! Review collected by and hosted on G2.com.

The one thing that could be improved in Aligned is the ability to add more content tabs. I would love that. Otherwise, everything else I love about Aligned. Review collected by and hosted on G2.com.

I really like the user interface of Aligned, which helps my prospects have a repository of all the information we've discussed so far. I can easily upload a demo video, a slide deck, or a proposal, and they are able to see those easily without having to search through their email for the most updated information. I also think that the ability to share a link where someone doesn't have to log in is really beneficial, as it allows for easy internal circulation without too much friction. The initial setup was super easy and took just a matter of minutes. Review collected by and hosted on G2.com.

There really isn't anything that I don't like about it. Review collected by and hosted on G2.com.

It makes the whole process as easy as possible for the buyer. Prospects like having a clean shared workspace compared to a thread of attachments and links over email. Review collected by and hosted on G2.com.

Sometimes there are file types that i cannot upload to Aligned such as HTML files. I think it would be great to learn more about best practices for going directly from building assets in LLMs like Claude and uploading them to Aligned. Review collected by and hosted on G2.com.

What I like most about Aligned is how it creates a clean, organized buying experience for prospects. Rather than chasing links and attachments across email threads, everything is kept in one place—deal-specific content, clear next steps, and ongoing updates. It also helps me present Reactiv.ai in a more polished, enterprise-ready way, while giving me visibility into buyer engagement and interest. Review collected by and hosted on G2.com.

One area for improvement with Aligned would be deeper CRM and workflow automation, so updates between systems feel even more seamless. I’d also love to see more customization options for room layouts and branding to tailor experiences for different enterprise prospects. Overall though, the platform has been very strong for managing deals and buyer collaboration. Review collected by and hosted on G2.com.

I really like that it's super easy to set up templates in Aligned, and we have automated the processes to create a room when an opportunity is qualified, which keeps everything much more organized. It also helps us uncover ghost stakeholders and use the chat room to create further dialogue, helping us to reengage when necessary. From a marketing and enablement perspective, we can see what content is actually being used and what is helpful for the buyer enablement front. As an admin, it's super easy to see people's activity, so I can identify where additional coaching and support is needed. I appreciate being able to see everyone's rooms and take inspiration from what others are doing, letting us dive into individual and company-wide usage. The instructions in the help center are really great, the onboarding materials make it convenient, and in just a couple of hours, everything is up and running. I set up Aligned without having any tool before, and it was really convenient to integrate it with other tools like Slack, Salesforce, and Gong. I would definitely recommend Aligned to others. Review collected by and hosted on G2.com.

The fact that you can't yet see which rooms content is used in. So you can see, this content is used in three rooms, but you can't see in which specific rooms. This would be amazing so that you can uncover the patterns between what types of deals content is actually useful for and not. Review collected by and hosted on G2.com.