I'm not certain if this is a result of how my workplace uses the software, but I find a lot of the dashboard tools underutilized and therefore unnecessary.
The dashboard's home page itself is underwhelming. It shows a list of my upcoming shifts in list form and... upcoming employee birthdays? Well, that's fun I suppose. There's also a "message wall" that my company obviously doesn't use.
Some of the links don't make sense to me, like an icon you click on beside a listed shift that only repeats the same information. Okay, so it shows the weekday and the month isn't abbreviated. A lot of the reports offer metrics that don't populate any information. I can search for other staff, but can't click on them. In fairness, seeing them grouped by department is cool, but it took some digging to find what little use that actually offers.
When it comes to the actual schedule, there are different "views" to look at in. I prefer a calendar (month) view, and it's frustrating that it defaults to a "list." The view icons are one element that has never felt intuitive, and even the names, "employee view," "visual view," what am I supposed to think these mean? Review collected by and hosted on G2.com.