Humanity Reviews & Product Details

Humanity Overview

What is Humanity?

Humanity is the leading cloud-based employee scheduling platform that simplifies day-to-day employee management processes and accelerates employee shift schedule creation by up to 80 percent. Organizations of all sizes receive unprecedented insight into their operations and receive actionable data with which they can optimize staffing based on employee skill set, time-off/leave management, and worker availability. Humanity is offered as SaaS and can be deployed as a stand-alone solution in the cloud, or integrated quickly and easily with today’s leading HCM platforms and payroll solutions.

Humanity Details
Website
Languages Supported
English
Product Description

Employee Scheduling Software, Time Clocking, HR & Payroll

How do you position yourself against your competitors?

Humanity is the leading solution for cloud-based employee shift scheduling. We ensure that the right employee is scheduled for the right shift, at the right time. Whether your organization is global or local, Humanity will completely transform the way your business manages shift-based employees. Creating, managing, distributing, and managing schedules is a snap. And managers have up-to-the-minute visibility into overtime, labor cost variance, clock-in/clock-out data, and so much more.

If your organization has made an investment in another provider for Human Capital Management or Payroll, that investment can be leveraged and put to work with Humanity’s market-leading scheduling solution. Humanity is fully integrated into today’s leading HCM platforms and payroll applications, allowing for Enterprise-class scalability previously unavailable with cloud-based scheduling solutions. Open APIs, as well as an integration cloud connector, allows you to connect Humanity with other SaaS or on-premises solutions.


Seller Details
Seller
TCP (TimeClock Plus)
Company Website
Year Founded
1988
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
279 employees on LinkedIn®

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Humanity Reviews

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Chef, Personnes et culture
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application. Review collected by and hosted on G2.com.

What do you dislike?

However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received.

For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts.

The app is not worth the service. I would recommend another one. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps retail scheduling. Review collected by and hosted on G2.com.

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Support Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The drag & drop features are wonderful for quick actions. The shift trades as well. Review collected by and hosted on G2.com.

What do you dislike?

I cant see employee view on Mobile app, when trying to view full schedule. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it, you wont regret it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Makes the schedule easy to build and pass on to my employees Review collected by and hosted on G2.com.

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Open Discussions in Humanity
ICU Nurse
Veterinary
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It can be user friendly, and simple to navigate Review collected by and hosted on G2.com.

What do you dislike?

Not always accurate. Some things are not user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used for scheduling. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The system is basic and, as result, it is easy to add new employees, schedule, create new locations, etc. Team members may update their profiles to include phone numbers, photographs and other personal details making it a resource I, sometimes, use. Review collected by and hosted on G2.com.

What do you dislike?

The dashboard and tabs do not allow a natural transitioning from one function to another. Pulling reports is painful - there are too many and often with similar names, making it difficult to find what you need if you use it irregularly. As an example, there are many reports that can be pulled up under timesheets. It would be better to rename them to reflect their end purpose i.e. time sheet - payroll manefest.

Additionally, there is no cross functionality... I can not add sales, employee banking information, etc. Many functions or information (i.e. attendance record) serve little purpose considering there are no HR functions tied to it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You may add training modules for team members to review, complete and cite. Review collected by and hosted on G2.com.

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Program Supervisor
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Colors and visual print out of the daily schedule

Staff able to receive schedule on their phone or computer Review collected by and hosted on G2.com.

What do you dislike?

If I have an employee working a short shift if doesn't show the name just the hours when I print it out and so I manually have to enter the names. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee schedule Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like the availability and time clock features and the ability for employees to swap shifts Review collected by and hosted on G2.com.

What do you dislike?

I don't like how glitchy the app is and that the trading shifts feature never works. As well it would be nice to set availability on mobile instead of only having that feature on desktop Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allows better time tracking and schedule coordinating Review collected by and hosted on G2.com.

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