We were initially using Avalara as our sales tax management because they were marketed as a one-stop shop for Sales tax. They have proven to be anything but. It's a great company if you already know the ins and outs of sales tax, but you don't need them if that's the case. Because of their faulty systems and horrible account reps we were audited and owe $100,000 in taxes.

TaxValet came in and fixed everything. They are the true one-stop shop for sales tax. Their reps are incredibly knowledgeable, friendly, and quick to respond to. I feel like I have a much better grasp on sales tax and my business and you couldn't pay me to leave. I wish I would have known about them first! Review collected by and hosted on G2.com.

Honestly the only downside I could come up with is that they only accept customers of a certain level of sales per year. But that is mostly because their model wouldn't be helpful to a company underneath it. Review collected by and hosted on G2.com.

I used to struggle wiht sales tax compliance for my ecommerce business. The automated apps I tried always felt risky , and I'd stress when receiving nexus letters from states. It was scary not having real people ensuring I was compliant.

Switching to Tax Valet gave me true piece of mind. Now I have an accountable team double-checking everything instead of an app that could disconnect at any time. I don't lose sleep worrying that I'll owe back taxes if software fails me.

With Tax Valet, I know I have a team with accountability. Their staff are extremely knowledgeable about the complexities of sales tax lawas across different states. They take care of all the registrations and filings so I can focus on growing my business. I feel like I have a true partner that has my back. They make sure I am collecting everthing I need to, so I don't end up in a position where I suddenly owe money to states.

I can't say enough about the personalized service I've received. The sales tax landscape can be intimidating for an e-commerce business, but Tax Valet makes me feel supported. I know I have a team of experts keeping me compliant every step of the way. That peace of mind is invaluable. I would highly recommend Tax Valet to any online business looking for stress-free sales tax solutions and exceptional customer service. They have been an absolute game changer for me. Review collected by and hosted on G2.com.

Tax Valet costs a little more than some other options, but the peace of mind we have knowing we are receiving a concierge level service from real people correctly filing for us is worth it. Review collected by and hosted on G2.com.

Compared to other solutions we have used in the past that claimed to have support but were essentially self service, TaxValet is truly a turnkey solution. Their team is very attentive and has always replied my questions with thoughtful solutions and suggestions within 1 business day. They will handle all communications with state sales agencies to abstract away sales tax management so you and your team can focus on growing your business. Review collected by and hosted on G2.com.

TaxValet costs more than other, self-service solutions on the market. But you get what you pay for and more: their comprehensive support and attention to details has been invaluable for our company and I only wish I had started working with them earlier. Review collected by and hosted on G2.com.

Ease of implementation, dedicated sales tax accountant, great communication Review collected by and hosted on G2.com.

Sometimes it's a little challenging to find the return I'm looking for. It would be great if there was a monthly summary showing the breakdown of sales tax vs early filing discount. Review collected by and hosted on G2.com.

As the founder of a growing startup, I was overwhelmed trying to keep up with the complex sales tax compliance requirements across all the states we shipped to. It felt impossible to do it all internally without a full accounting team. I first tried an automated software solution, but I grew frustrated without the assistance or access to human help. There are several SAAS products on the market to deal with sales tax compliance, but I didn't like the lack of human access.

Then I discovered TaxValet. It was a game changer for us. WithTax Valet, I had a team of sales tax experts handling everything for me - and I always had a human to communicate with. They took on the compliance burden as if I had my own in-house staff. Whenever I had a question or received a confusing notice, I could reach out to a real person who responded right away.

TaxValet delivered on every promise and I never had to stress about sales tax again. My questions were answered, notices handled, and filings taken care of seamlessly.

Sales tax compliance used to be a major pain point, but Tax Valet has made it a non-issue. I wholeheartedly recommend TaxValet to any business looking to simplify sales tax compliance. It's been a total game-changer for me. Review collected by and hosted on G2.com.

I cannot think of a single thing I dislike about Tax Valet. Review collected by and hosted on G2.com.

Tax Valet's ability to read the sales tax landscape, keep me in compliance, and handle all of my setups and taxes in various states is somethign that only they can do. There is no way I'd try this myself, or even use another company. From the first call where I learned about them, to the onboarding, to implementation, to renewals - they are easily an 11 our of 10 in book. Review collected by and hosted on G2.com.

No downsides; I'm grateful for their services and expertise. Review collected by and hosted on G2.com.

We have been using Tax Valet for several years now. We are an ecommerce business and we sell products on on Ebay, Amazon, Etsy, Walmart and our Shopify website. Alex and the entire team have been amazing, and we recommend them highly. We love that we have peace of mind with Tax Valet, knowing that sales tax professionals have got your back every step of the way. Review collected by and hosted on G2.com.

So one thing that is required is the onboarding process, which can feel a bit much at times. However, this is understandable as the Tax Valet team is very detail oriented and thorough. It important to have the most accurate information possible and this takes some time to do it right. Review collected by and hosted on G2.com.

TaxValet is a team of real human beings, our clients each have so many unique issues that a software approach to sales tax does not work at a certain size client. Tax Valet take the time to understand our clients business and their data

Cusotmer support and response times has also been incredible.

Their professional onboarding process is creates an easy to use client experience Review collected by and hosted on G2.com.

I do wish there was a simplified service option for smaller clients Review collected by and hosted on G2.com.

With Tax Valet I did not have to worry about my sales tax filings. Every month I received e-mails with questions in case I had any filing out of the ordinary that they needed to be aware of. I did not have to remember to let them know. We had regular reviews that regarding where I might have liability and or nexus and we discussed what did or did not need to be done to protect us from any future liability.

In addition, the team at Tax Valet was extremely kind and easy to work with. They were available if I had any questions or concerns and were always willing to talk. Review collected by and hosted on G2.com.

There is nothing that I disliked about Tax Valet Review collected by and hosted on G2.com.

Great service in reviewing your sales tax nexus and any back issues you need to deal with. Integration was very easy. Once set-up; the monthly review on our part for each state is under 5 mins. Their staff keep you updated regularly and their follow-up is fantastic. Would highly recommend TaxValet. Review collected by and hosted on G2.com.

Wish they would charge based on the frequency of reporting for each state instead of a flat monthly fee for every state regardless of the level of tax burden. Review collected by and hosted on G2.com.