Our company had thought that there were a few things we could improve on when it came to our sales tax process that our current vendor wasn't able to do. We decided to switch to TaxValet and they made sure that not only did we improve on the items we knew about, they showed us a few more that we didn't know about. They made it easy to change over and integrate into all our systems. They were able to immediately start filing returns on our behalf and chasing down anything that was an issue. I would highly recommend! Review collected by and hosted on G2.com.

Making a change from one sales tax provider to another can be a difficult choice. Review collected by and hosted on G2.com.

Switching from Avalara to TaxValet was one of the best decisions we’ve made for our business. From the very beginning, their team has been an absolute dream to work with — professional, responsive, and incredibly clear in their communication. I was honestly dreading the transition, but it ended up being far easier and smoother than I ever expected.

With Avalara, we were constantly dealing with unexplained charges and vague answers. Since moving to TaxValet, everything has been transparent and straightforward. It’s such a relief to finally feel confident in how our sales tax is being handled.

Highly recommend them to any business looking for a partner that truly cares and delivers. Review collected by and hosted on G2.com.

Everything was great. Nothing bad to say! Review collected by and hosted on G2.com.

I like that TaxValet is full service and they handle everything from beginning to end. The onboarding team is very helpful and they walk us through the entire process. I appreciate the high level of support and flexibility in onboarding, which was great in helping me navigate the complexity. Their full service nature really stood out for me. Review collected by and hosted on G2.com.

None that come to mind. It has been great start to end. Review collected by and hosted on G2.com.

The onboarding process has been very streamlined. Review collected by and hosted on G2.com.

I haven't found anything to dislike yet! Review collected by and hosted on G2.com.

Ease and clarity of communication and a consistent dedication to figuring out the solution. Review collected by and hosted on G2.com.

So far I have only had good experiences and that's coming from a very complicated and bad situation. Review collected by and hosted on G2.com.

Tax Valet's customer service is impeccable! I am most happy with Christian, the sales tax accountant in charge of our account. He responds to all of my emails/questions immediately. His communication skills are very clear and concise. I never question that he and I are not on the same page. We have been with Tax Valet for over 2 years now and all of the people, from onboarding, permit, client tax consultants and specialists, have all been kind, very thorough and detailed. The onboarding process was very smooth, and the monthly return process is timely and accurate. Review collected by and hosted on G2.com.

I don't have any dislikes about Tax Valet. We have only had good experiences with all of the people there. Review collected by and hosted on G2.com.

We’ve been with TaxValet 10+ years, and they’ve been rock solid the entire time. Always accessible, always professional, and crystal clear in their communication. They don’t just handle the filings — they truly go to bat for us whenever we’ve needed support. Having a partner this reliable has made sales tax one less thing to stress about. Highly recommended. Review collected by and hosted on G2.com.

Everything has been excellent. They’ve never let us down. Review collected by and hosted on G2.com.

We have been with TaxValet for almost four years. Prior to partnering with TaxValet, we were filing the returns in-house. Keeping up with changing laws and the different tax jurisdictions around the country proved to be very challenging. Then we hired TaxValet and from day one their entire team has been so helpful. The onboarding process was very smooth and quick. Once onboarded, the TaxValet Customer Care Team took over. We can always count on the expertise, professionalism, timeliness and understanding of their team. Plus, the entire team is just super nice! We appreciate all the support we've received from Mitchie, Diana, Stephanie & Gill. Thanks, TaxValet!! :) Review collected by and hosted on G2.com.

I don't have any complaints about TaxValet. Review collected by and hosted on G2.com.

We had a great experience working with Alyssa for a sales tax consultation. As a small business with a unique setup, we didn’t need a full-service solution—but we did need clear, tailored guidance to make sure we’re set up for success as we grow. Alyssa delivered exactly that.

She was able to walk through all of our questions within the time we booked and helped us leave the call with a solid plan. Her follow-up was fast—everything she said she'd send came through a few hours later. On top of being incredibly knowledgeable, she was friendly and approachable, which made something as complex (and often overwhelming) as sales tax feel much more manageable.

Highly recommend working with her if you need expert advice without the overwhelm. Review collected by and hosted on G2.com.

Nothing at all. I had a very good experience with TaxValet as a consultative service. Review collected by and hosted on G2.com.

Hey, I’m Ben Preisner, the owner of Mister Ben’s Amazing Products, and I’ve been working with TaxValet since around 2018. I was one of their first clients, and it’s been awesome watching them grow into the incredible service they are today.

When I first started dealing with sales tax, I knew it was going to be a headache. The rules are all over the place, constantly changing from state to state, county to county, and even down to local levels. Keeping up with all of that while running a business? Nearly impossible. That’s where TaxValet came in—and honestly, they’ve been a lifesaver.

From the get-go, I haven’t had to worry about compliance. Their team stays on top of every detail and always keeps me in the loop. I’ve never had a single issue with a filing or gotten bad information. I always know they’ve got everything handled.

What really stands out is how proactive they are. Sales tax laws are constantly shifting, and TaxValet is always on it—whether it’s state-level changes or even something more local. They take care of it all so I can focus on running my business without stressing over tax laws.

Oh, and their pricing? Super reasonable. For the peace of mind and level of service they provide, it’s a great deal. It’s not just about the filings—they give me confidence that a team of pros is making sure everything’s done right.

If your business has complicated sales tax needs, I can’t recommend TaxValet enough. They handle compliance across all levels and make what used to be a major source of stress completely hassle-free.

So if you want a reliable and efficient team managing your sales tax, go with TaxValet. They’ve been a game-changer for Mister Ben’s Amazing Products, and I’m sure they’ll do the same for you. Review collected by and hosted on G2.com.

There is nothing to dislike! Bear in the best of what they do. I just wish they could do all my accounting. Review collected by and hosted on G2.com.