Mainly that it does all the work of jurisdictional breakdowns and sorting out the filing data so that it is easier to remit yourself rather than spending hours in a spreadsheet. Their support seems helpful as well. Review collected by and hosted on G2.com.

When you need to upload data into their system, because not all programs have integrations, it can be a tiny bit challenging to understand any error codes and format the sheets as they need.. Review collected by and hosted on G2.com.

Our sales tax is effectively on autopilot these days. It's quite easy to setup new states. I previously filed our sales tax manually which was always a pain in the backside. I am definitely a huge Taxjar fan now and would recommend it to any ecommerce store that wants to automate their sales tax filings and payments. Review collected by and hosted on G2.com.

So far the only fault I've found is that when we have refunds there is often tax we've already paid on the order. Taxjar can't file the refund requests for us with the states. We need to get the data manually and file the refund request manually. Review collected by and hosted on G2.com.

The TaxJar interface and organization of tax data are easily understandable. I can quickly gather information to complete sales tax reporting and remittance. Review collected by and hosted on G2.com.

The only item I would change would be on the interface of each state report if the external link to the states reporting website were on the same page rather than being on the report a return page. Review collected by and hosted on G2.com.

The connection possible between TaxJar and different platforms helps us Review collected by and hosted on G2.com.

I did not find help with the Amazon inventory physical Nexus management. This affects some of my clients Review collected by and hosted on G2.com.

What’s most helpful about TaxJar and what I love is that it took a whole world of confusing taxes and licenses for states that I had nexus in, and laid out exactly what I needed to do and what to put into Amazon, including if shipping and gift wrap was taxable, as well as explaining clearly what Origin vs. Destination was. Another upside is that it gave me the option to file manually or use their services, and that they pulled all of my data—QUICKLY! to tell me where to get licensed and the depth they go into with sales down to the gradual level (helps me figure out localized taxes when you know exactly to what city and state your stuff shipped). Review collected by and hosted on G2.com.

Only downside about Taxjar is that the Autofile costs $100 per state, I did like the free Autofile offer, but...it’s more for people with larger-scale businesses. If TaxJar is reporting lower revenues there should be an Autofile plan that makes more sense and scales based on the volume of people’s sales. Another thing I’d say is the least helpful about TaxJar is the fact that counties are not shown for individual sales all the time, so I have to Google what county a certain city is in. Review collected by and hosted on G2.com.

It was very easy to install the app and use Tax Jar on my Big Commerce website. Any questions were answered by the customer service representative. Review collected by and hosted on G2.com.

If there was a disconnection between my website and Tax Jar, I did not become aware immediately. Review collected by and hosted on G2.com.

The ease of requesting reports for sales tax across our marketplaces. Review collected by and hosted on G2.com.

Not Tax Jar's fault - but we dislike that some of our marketplaces don't have more than a 90 day history of reporting. Review collected by and hosted on G2.com.

Taxjar is very helpful when dealing with multiple state taxing authorities. Calculations and returns are performed seamlessly behind the scenes, allowing us to concentrate on our business. The landing page dashboard displays a very informative snapshot of return status, amounts due, and payment schedules. S Review collected by and hosted on G2.com.

Filing in multiple states becomes expensive. We have experienced some calculation errors and incurred penalties. Support is not great, and response times to questions are typically longer than we would like, especially regarding Nexus determinations, etc. Review collected by and hosted on G2.com.

The API is simple and accurate. We don't have any issues. Also the automatic tiered billing is something you typically don't see. If you happen to go over your allotment, it bumps you up to the next tier automatically. Review collected by and hosted on G2.com.

No dislikes. Everything works just like we need. Review collected by and hosted on G2.com.

It provides me with the needed reports to file all the sales tax returns in a timely manner. The cost is very competitive, and the integration is relatively easy. It saves so much time. I'd say it's a perfect solution for us. Once you are set up, you are good to go. Review collected by and hosted on G2.com.

So far, I have had no problems with the software. I can't find anything that I dislike. I don't think there are many downsides. Having to collect and remit sales tax can be a challenge for a beginning business owner, but this software takes some of the pressure off. Review collected by and hosted on G2.com.