--- title: TaxJar Reviews meta_title: 'TaxJar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how TaxJar works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 253 scale: '5' date_modified: '2026-08-14' parent_category: name: Tax Software url: https://www.g2.com/categories/tax-software --- # TaxJar Reviews **Vendor:** Stripe **Category:** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) **Average Rating:** 4.7/5.0 **Total Reviews:** 253 ## About TaxJar TaxJar is reimagining how businesses manage sales tax compliance. Our cloud-based platform automates the entire sales tax life cycle across all of your sales channels — from calculations and nexus tracking to reporting and filing. With innovative technology and award-winning support, we simplify sales tax compliance so you can grow with ease. ## TaxJar Pros & Cons **What users like:** - Users appreciate the **tax automation** of TaxJar, saving significant time and reducing complications in multi-state sales tax management. (5 reviews) - Users find TaxJar's **ease of filing** invaluable, simplifying compliance and tax reporting effortlessly. (4 reviews) - Users value the **time-saving capabilities** of TaxJar, allowing them to focus on their core business activities. (4 reviews) - Users love the **automation** of TaxJar, efficiently managing transactions and generating reports with ease. (3 reviews) - Users appreciate the **ease of use** of TaxJar, finding it user-friendly and simple for tax compliance. (3 reviews) - Users appreciate the **accuracy** of TaxJar, finding it automated, precise, and a significant time-saver for tax filing. (2 reviews) - Users value the **quick and helpful customer support** from TaxJar, enhancing their experience with the service. (2 reviews) - Tax Management (2 reviews) - Communication (1 reviews) - Compliance Simplification (1 reviews) **What users dislike:** - Users find **tax issues** cumbersome as manual processes and lack of support for certain states complicate automation. (3 reviews) - Users find the **complex customization** process challenging, particularly for automating tax-exempt customer handling. (1 reviews) - Users find TaxJar's accuracy lacking compared to competitors, and they miss **exemption certificate management** features. (1 reviews) - Users are frustrated by the **poor customer support** , requiring emails for assistance instead of direct communication. (1 reviews) ## TaxJar Reviews ### 1. Excellent sales tax solution **Rating:** 5.0/5.0 stars **Reviewed by:** Asher J. | Financial Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about TaxJar?** TaxJar saves me literally 20 or more hours per month, and takes away all the headaches and hassles associated with tracking sales tax in multiple states (we have nexus in 27 states) **What do you dislike about TaxJar?** I honestly can't name any downsides. Avalara is the more commonly used system, but having used both extensively, I believe TaxJar is the better solution. **What problems is TaxJar solving and how is that benefiting you?** TaxJar syncs with all e-commerce sales platforms and your accounting system, and provides state-by-state sales tax reports according to your filing frequencies. It keeps track of what is due when, and for an additional fee it can even do the filings for you. Furthermore, it keeps up with any changes states make to sales tax (down to a county & city level), which are regular. If I were to manually prepare these reports it would take me over 20 hours per month, and there would be plenty of opportunity for human error, which TaxJar removes. **Official Response from Sarah Craig:** > Hi Asher, We truly appreciate your kind words about TaxJar! We're thrilled to hear that you had a positive experience with our state-by-state sales tax report. It’s always humbling to hear how we’re able to make our customers’ jobs easier, while saving them hours on sales tax a month. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Thank you again for the review! TaxJar ### 2. The Best Taxing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Omar C. | Head Of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about TaxJar?** Is the best taxing tool, it takes care automatically of every transaction **What do you dislike about TaxJar?** It did not offer a straightforward automation process for tax-exempt customers; instead, everything had to be handled manually. **What problems is TaxJar solving and how is that benefiting you?** it solved the tedious work of filling taxes and the benefit was the time, it saved me time to go state by state **Official Response from Sarah Craig:** > Hi Omar, Thanks for the kind remarks! We’re so happy that TaxJar has saved you time when filing your returns and that you plan to continue doing business with us. We also appreciate the feedback you have for us on tax-exempt customers. We’re always working to improve and rely on valuable feedback like this to make it even better We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Thanks again! TaxJar ### 3. My life has gotten easier **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about TaxJar?** TaxJar keeps me organized and helps me to make sense of sales tax which is so very complicated. **What do you dislike about TaxJar?** I don't like the fact that it's not easy to get customer support. I have to email my questions and get email responses. **What problems is TaxJar solving and how is that benefiting you?** TaxJar helps to track my sales tax so I know where I owe payments. **Official Response from Sarah Craig:** > Hi Laura, Thanks for taking the time to write this review. We love hearing from our customers - especially when our product has a positive impact on their business. I also appreciate the feedback you have for us on our customer support. I’ll definitely share your feedback with our team. If you have any more comments you’d like to share, please reach out to support@taxjar.com. We’d love to chat more. Again, thanks so much for the review! All the best, TaxJar ### 4. Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about TaxJar?** I have used TaxJar for 10 years now. As our business has grown, they have also grown and been able to keep up on our needed tax filings. **What do you dislike about TaxJar?** Nothing really, the team has went above and beyond to help us. **What problems is TaxJar solving and how is that benefiting you?** Registration and state filings in 30+ states **Official Response from Sarah Craig:** > Hi Chris, Thanks for the positive review of TaxJar! We love hearing from our customers - especially when our product has a positive impact on their business. I’ll be sure to pass along your kind words to our team. Thanks again! TaxJar ### 5. Put it on Autopilot! **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer I. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about TaxJar?** We love that TaxJar can connect to our Shopify account and alert us when we reach economic nexus thresholds for each state. They can also autofile your tax returns for each state so you can focus on the day-to-day business, not the sales tax administration. **What do you dislike about TaxJar?** We don't like that TaxJar cannot support local jurisdiction states such as Colorado. **What problems is TaxJar solving and how is that benefiting you?** We use TaxJar to manage our sales tax filings for our business. **Official Response from Sarah Craig:** > Hi Jennifer, We truly appreciate your kind words about TaxJar! I’m thrilled to hear that you had a positive experience with our nexus monitoring feature. It’s always humbling to hear how we’re able to make our customers’ jobs easier. I’m also happy that you found our Shopify integration helpful, as well as AutoFile. We put a lot of work into making a useful, impactful product and I’m glad to hear it’s serving its purpose. I also appreciate the feedback you have for us on Colorado home rule returns. We’re always working to improve and rely on valuable feedback like this to make it even better. Thank you again for the review! TaxJar ## TaxJar Discussions - [How does TaxJar work with Shopify?](https://www.g2.com/discussions/how-does-taxjar-work-with-shopify) - [View TaxJar pricing details and edition comparison](https://www.g2.com/products/taxjar/reviews?filters%5Bsentiment_snippet%5D=2000341&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A55%3A35+-0500&secure%5Bsession_id%5D=687ee3d0-f0d1-475e-b924-3cbc3e0b16d7&secure%5Btoken%5D=87ad0260f0b4c446b3a886539130cfdf2a7ee7baadfdc62b77536287f93c4298&format=llm_user) ## TaxJar Integrations - [Amazon DynamoDB](https://www.g2.com/products/amazon-web-services-aws-amazon-dynamodb/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Ebay und Amazon Listing Software](https://www.g2.com/products/ebay-und-amazon-listing-software/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## TaxJar Features **Tracking** - Sales Tax - Exemptions - Adjustments - Localization - Consumer Use Tax **Tax Planning** - Estimations **Integrations** - Integrations **Tax Filing** - Calculations - Rules & Regulations - Ad hoc Reporting - Historical Reporting - K-1 Reporting **Remittance** - Returns - Notifications - Analytics **Workflows** - Integrations - Importing - Accounting Integration **Additional Functionality** - Tax Compliance - Generative AI - SSL Security - Workflow Management - Accounting - Multiple User Accounts - Audit Trail - Tax Filing - Client Management - Activity Dashboard - AI Copilot - Electronic Filing - Tax Planning - Corporate/Business - Dashboard Creation - Multiple Data Sources - Compliance Management - Data Import/Export - Sales Tax Management - Client Portal - Deadline Management - Customizable Templates - Status Tracking - Exception Notification - Audit Management - Customer Accounts - For Nonprofits - Data Storage Management - Document Management - Electronic Submission - Email Reminders - Alerts/Notifications - Data Visualization - Reporting & Statistics - Access Controls/Permissions - Payroll & Employer Forms - Tax Forms - Reminders - Activity Tracking - Financial Analysis - Data Verification - Bank Reconciliation - Mobile Access - Payroll Management - Multi-Currency - Invoice Processing - Value Added Tax (VAT) - Taxation & Assessment - Approval Process Control - Electronic Payments - Invoice Management - Tax Management - Task Management - API - Customizable Branding - Property Tax Management - Customizable Reports - Time & Expense Tracking - Real-Time Data - Receipt Management - Document Storage **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution **Additional Functionality** - Secure Data Storage - API - Credit Card Processing - Access Controls/Permissions - Policy Management - Multi-Currency - Invoice Management - Cash Flow Management - AI Copilot - User Management - Document Management - Exemption Management - Address Validation - Accounting - Audit Management - For eCommerce - Client Portal - Document Templates - Tax Calculation - Generative AI - Data Import/Export - Tax Compliance - Real-Time Data - Tax Filing - Audit Trail - Transaction Tracking - Taxability Verification - Electronic Payments - Activity Dashboard - Workflow Automation ## Top TaxJar Alternatives - [Avalara](https://www.g2.com/products/avalara/reviews) - 4.0/5.0 (813 reviews) - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) - 4.4/5.0 (459 reviews) - [Sovos](https://www.g2.com/products/sovos/reviews) - 4.2/5.0 (91 reviews)