Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Time saver from day one."
4.5/5
What do you like best about TaxDome?

I love that I'm able to keep all my client data in one portal. We've been using onedrive for client files and taxdome allows for the documents to be stored in a much cleaner way. It's also a lot easier to share clients safely with my clients. Implementation went smoothly with the help of the taxdome team. It's a learning experience in the beginning but once you get the hang of it, it's second nature. I use it all day every day. Can't imagine going back. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

My one qualm is that I cannot directly print from my tax software into taxdome, for some reason my tax software is giving me problems but the tax dome team is working on it. Review collected by and hosted on G2.com.

Ashley G.
AG
Ashley G.
Owner
Small-Business (50 or fewer emp.)
"Very good product, if I can figure out it's power."
4/5
What do you like best about TaxDome?

Having all of my tax software in one place. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

It isn't very user friendly, and I don't think that I m getting the most out of it. Review collected by and hosted on G2.com.

Adrian A.
AA
Adrian A.
CPA tax preparer
Small-Business (50 or fewer emp.)
"Multifunctional intuitive affordable"
5/5
What do you like best about TaxDome?

Many features built into one affordable solution. I have just started scratching the surface. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

I wish it was easier to get ahold of human via phone, but its understandable tradeoff given the amount of tools available at this pricepoint. Review collected by and hosted on G2.com.

Lourdes A.
LA
Lourdes A.
Office Manager
Small-Business (50 or fewer emp.)
"Game Changer for Tax Season"
5/5
What do you like best about TaxDome?

There are so many useful tools within TaxDome! The use of pipelines allows us to automate several of the admin items to free up time, clients love how user friendly it is, and tags make it so easy to keep things organized. Lots of great features all in one place. The program is easy to implement and the more we use it, the more features we discover that help us streamline tasks even further. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

There are a few feature improvements I'm anxious to see implemented, like being able to save multiple files to the same folder for different clients instead of having to choose the destination folder individually. I will say that TaxDome does a wonderful job of listening to their client needs and working on resolutions. Customer Service is top-notch and always accessible, and that's a huge plus. Review collected by and hosted on G2.com.

LARRY G.
LG
LARRY G.
Tax Consultant
Small-Business (50 or fewer emp.)
"Very Helpful"
5/5
What do you like best about TaxDome?

Portal works well, I like how the chat and email function. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

When a client uploads an excel file I have to download it to a folder on my Mac. Review collected by and hosted on G2.com.

Omar L.
OL
Omar L.
Owner
Small-Business (50 or fewer emp.)
"Tax dome Review"
5/5
What do you like best about TaxDome?

I love the feature that allows you to lock clients from seeing documents before sending payment. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

I do not like the fact there is no phone number to customer service. Review collected by and hosted on G2.com.

Michael L.
ML
Michael L.
President / Enrolled Agent
Small-Business (50 or fewer emp.)
"Do not expect to start using TaxDome immediatley. It will take some time to get everything setup"
3.5/5
What do you like best about TaxDome?

A lot of customization available. Good support team as well. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

Not a plug and play. A lot of work to set up. Review collected by and hosted on G2.com.

LW
Lindal W.
CFO, VP
Small-Business (50 or fewer emp.)
"TaxDome is great for streamlining any business."
5/5
What do you like best about TaxDome?

While I have used TaxDome for accounting and tax preparation, I also use it for the publishing company I co-own. My business partner and I at DoxaNous Media have found that it helps our authors and other clients to see the progress on their work as we move them along the pipeline. We're more productive and we can offer a more personable service to our clients.

TaxDome is leaps and bounds more robust than other project management SaaS we have tried. The applications are endless. I recommend TaxDome for any business. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

I wish we could white label the client side mobile app name, but I realize this might not be possible to do. Since the app name is TaxDome, it has prompted questions from our clients, but they all have responded positively to the portal experience.

We also need to include some video files with our clients accounts, but this is not a feature currently allowed. The website says it is for security reasons, and this makes sense with many of the less common formats, but .mov, .mp4, and .avi make up 99% of the most common usage within the media industries. If these three formats could be allowed, it would be of great benefit. Review collected by and hosted on G2.com.

Corrin W.
CW
Corrin W.
President and CEO
Small-Business (50 or fewer emp.)
"Packed full of features, but challenging to set up"
4/5
What do you like best about TaxDome?

TaxDome does almost everything I need in my firm. I LOVE the lock to invoice feature so that I never deliver a product to a client without recieving payment. Signatures are easy and we love the document uploading/sharing. Automations are wonderful for saving time. It is highly customizable which is a great thing to be able to set up pipelines for multiple types of work. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

TaxDome has alot of great feature and as with any product that does alot of things, some things are great and others leave alot to be desired. The hardest to manage is set up and maintaince of pipelines. While the software does create a lot of admin time savings with automations, it will become a member of the firm's new job to learn and manage the software so nothing breaks. I paid WFTP to set up my pipelines and have to continueally make sure everything is still working as intended.

My biggest complaint is the task management. I tried and tried and tried to make the task management function work for my firm, but it was too cumbersome and not easy to prioritize things. It was hard to keep up with what we actually need to be doing each day. So we have invested in a different task/work management tool for our internal processes.

We like built in document editor viewing screen. We need to be able to minimize the functions/header bar to see more of the document when viewing in the editor.

I would love to see the proposals work more like an actual proposal, with a more attractive format that sends a contract after the client has approved the proposal.

Invoicing has been improving but I would love to be able to use the recurring payment authorizations with CPA charge directly within TaxDome. Review collected by and hosted on G2.com.

JG
Juan G.
Manager
Small-Business (50 or fewer emp.)
"Best Accounting Practice Management Tool"
5/5
What do you like best about TaxDome?

The simplicity of the entire system and the modern UI design that is far more practical than any other practice management system such as Canopy and Karbon. The implemintation process is very simple and there are tons of helpful support articles and customer service is always available to help in a reasonable amount of time. I have used this software every day and it is vital to our operations and in collecting our sales. I also love being able to see what other people are doing with their practice. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

I wish there were more intuitive features such as Drag and Drop with the Files Review collected by and hosted on G2.com.