Pete K.
PK
Pete K.
President & CEO
Small-Business (50 or fewer emp.)
"All-in-One Solution for Solo Practitioners at an Affordable Price"
5/5
What do you like best about TaxDome?

TaxDome has all the tools that I need as a sole practitioner to give my clients a great experience. The cost is extremely affordbale. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

It doesn't allow you to pass credit card fees onto customers. It doesn't allow you to send a proposal to a potential client without the potential customer having to set up an account. Review collected by and hosted on G2.com.

Cindy C.
CC
Cindy C.
Owner and Founder
Small-Business (50 or fewer emp.)
"Secure and Centralized Platform for Clients"
5/5
What do you like best about TaxDome?

The secure and centralized platform for clients Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

The fees seem a little high for one single user Review collected by and hosted on G2.com.

Heather C.
HC
Heather C.
Owner
Small-Business (50 or fewer emp.)
"TaxDome has been a great resource for our business."
4/5
What do you like best about TaxDome?

TaxDome has been a great place to centralize the work in our firm. The app has been very user-friendly for our clients. I love storing all their documents and communications in one place. It makes streamlining things much easier. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

TaxDome has so many great features. The one downside is the time it takes to learn how to utilize it to its fullest. I can't wait to figure it all out, its just taking more time then I have right now. Review collected by and hosted on G2.com.

TB
Theresa B.
Owner
Small-Business (50 or fewer emp.)
"Excellent portal and more"
5/5
What do you like best about TaxDome?

The portal is easy to use for both the company and clients.It makes it easy to communicate with my clients and for them to upload any necessary doccuments. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

TaxDome is easy to use, so there is nothing that I do not like. Review collected by and hosted on G2.com.

Response from Victor Radzinsky of TaxDome

Hi Theresa,

We're thrilled to receive your positive feedback and to learn that you're enjoying the TaxDome portal's ease of use. It's our top priority to create an intuitive experience for both firms and their clients, and it sounds like we've succeeded with you.

Your satisfaction with our system means a lot to us, and if you ever find there's something you need or a feature you wish for, we're all ears. We're committed to continuous improvement and value your insights as a part of our community.

Remember, if you ever need help or if you need further assistance, our support team is just a message away.

Have a great day!

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"All-in-One Proposals, Engagement Letters, Invoicing & Workflow That Keeps Improving"
5/5
What do you like best about TaxDome?

I like the combination of proposals, engagement letters, invoicing and workflow all in one. The program continues to add to its abilities too. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

The app on my phone won’t let me log in without a passcode on my phone too. Review collected by and hosted on G2.com.

TK
Troy K.
Business Owner
Small-Business (50 or fewer emp.)
"Great software, but lack of support hurts"
2.5/5
What do you like best about TaxDome?

Great communication interface with clients. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

Support is non-existent. And you will NEED support. It takes hours/days for responses. Their print to file has numerous bugs, creating extra steps to upload docs to vault and send esignatures. Time savings of software is more than offset by time spent trying to get support. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent product with continual improvement"
4.5/5
What do you like best about TaxDome?

My clients have had relative ease in using the software. Although this is the first year, we have had a smooth rollout of the product. It has improved the client experience and communication is now easier and smoother.

The workflow tracking has been an outstanding addition and replaced manual systems. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

I wish TaxDome would sync with my payment processing software. I do not wish to switch payment providers and cannot disable the firm balance on the client-facing side. Clients missed our notice to ignore so it requires responses. Review collected by and hosted on G2.com.

Kevin L.
KL
Kevin L.
Bookkeeper
Small-Business (50 or fewer emp.)
"Review of Personal Demo with Louis Bellhouse"
5/5
What do you like best about TaxDome?

I had the pleasure of receiving a 1.5-hour personal demo of TaxDome from Louis Bellhouse, and I must say – it was an excellent experience. Louis was not only knowledgeable and clear in his explanations, but he also took the time to tailor the demonstration to my specific needs as a solo bookkeeper.

He walked me through the key features in a structured way, answering all my questions thoroughly and offering useful insights into how TaxDome could optimize my workflow and client communication. His patience, professionalism, and deep understanding of the platform really stood out.

Thanks to this session, I feel much more confident about what TaxDome can offer and how I could apply it to my practice. Highly recommend the demo – and Louis in particular – to anyone considering the platform. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

As a Dutch bookkeeper, I only wish I had discovered TaxDome sooner. The platform seems to offer exactly the kind of structure and client interaction I’ve been looking for. But of course—that’s easy to say in hindsight. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Big potential, but needs improvement."
3.5/5
What do you like best about TaxDome?

It is a convenient tool for a small CPA practice. I also like how it is constantly improving and adding new features. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

There are still many technical issues. Namely, the TaxDome printer and desktop app have been glitchy. Additionally, some clients reported experiencing issues with logging into their accounts. Also, UX can be better. It's great that there are a lot of features, but it is sometimes overwhelming. Setting up workflows and tesks is frustrating. Review collected by and hosted on G2.com.

DK
Douglas K.
President & CEO
Small-Business (50 or fewer emp.)
"President & CEO"
2.5/5
What do you like best about TaxDome?

It has been better than the previous software we used. Review collected by and hosted on G2.com.

What do you dislike about TaxDome?

The salesman lied or exaggerated about most of its features and capabilities. We have sent in numerous inquiries about basic functionality around invoicing, reporting, category flexibility, notifications, email distribution lists, ability to delete multiple emails simultaneously, and many other issues that we were told TaxDome can do. Each time we received responses saying, "We are aware of the shortcomings, but this feature is not available and there is nothing we can do to help." Review collected by and hosted on G2.com.