The most important one Tawk.to is free and easy. Our population is going up after used tawk.to. We are happy with them Review collected by and hosted on G2.com.

You can not find any responsible clerck when you need urgent assist. There is no any call center. You have to send mail and wait wait. Review collected by and hosted on G2.com.

With Tawk.to, you don't need to worry about contacting leads and communicating with customers. You can simply add a chatbot to your website and automate your sales and marketing. Tawk.to will help your website visitors find the information they need and answer questions they may have. It also allows you to get in touch with leads, track conversions and identify trends and buying habits of your customers. Review collected by and hosted on G2.com.

I wish it was easier to set up because there is a slight learning curve. Review collected by and hosted on G2.com.

The option to pop up customized messages for site visitors based on the page they are currently browsing Review collected by and hosted on G2.com.

The analytics is not very comprehensive, especially in the free plan. Review collected by and hosted on G2.com.

Tawk.to allows me to communicate with potential clients, answer questions and move the conversation along to help make a buying decision. They have a lot of features to customize the look and functionality as well. Review collected by and hosted on G2.com.

it does take some time to set up and you need to test the autoresponse and welcome messages o see what gets the best response rate. i also don't like how UI cant cuistomie the conversation base don the page they are visiting to make it more personal/specific to their journey on the site. Review collected by and hosted on G2.com.

I like that Tawk is simple, easy to use, and most of all, it is highly affordable. Review collected by and hosted on G2.com.

Sometimes the backend interface can seem a bit confusing at first, but it's just like learning any other new system. Review collected by and hosted on G2.com.

Tawk to has the option to hire an agent to chat with your clients in case you or your customer support team is not available. This helps you ensure that your clients are well taken care of even when you are away. The application is also easy to integrate and set up on the website. The application has also helped organizations cut operation costs significantly as chatting with clients is more cost-effective compared to when they call because once an agent can handle several live chats but can only handle one call at a time. Review collected by and hosted on G2.com.

Tawk to analytics can be difficult to interpreted if you do not have enough knowledge about the application. Other than that, this is a perfect solution for live chat. Review collected by and hosted on G2.com.

It is easy for customers to have a real time conversation with us without being on the phone (although most chats lead to a phone call). I LOVE that we can see what they are typing so we have time to craft a response to shorten their wait time. It also helps us understand an issue they may be having before they even send it. I also see they have redesigned their knowledge base. I was disappointed to see it go, but now I see what they have done to it. I look forward to utilizing the feature again. Review collected by and hosted on G2.com.

Tawk.To as recently been timing out for me if I have not been on that tab. It will start to make its alert sound that signifies it has been disconnected. It is annoying to put it simply. Review collected by and hosted on G2.com.

I love Tawk to because I can easily install it on any of my devices. Am able to chat with my clients and offer them support 24/7. My sales increased by 20% since I started using tawk because the application helped me chat with clients directly on my website thus offering them any assistance or advise while shopping. This makes them make quick decisions and most of them place an order almost immediately. Review collected by and hosted on G2.com.

Sometimes my application suddenly stops giving sound notifications when a client starts a chat on the website. This makes me miss important chats. Review collected by and hosted on G2.com.

This chat tool is fantastic. It has a beautiful and intuitive interface for the client. I like it because you can customize a welcome message to send to the customer as soon as they enter our website. I also like that it works like a contact form if we don't have any online agent. The integration is very simple to carry out. Review collected by and hosted on G2.com.

The mobile app for Android suddenly stopped notifying me of messages it received from customers. I had to uninstall and reinstall it again for it to work. Review collected by and hosted on G2.com.

Usability, very user intuitive and very easy to install Review collected by and hosted on G2.com.

Tawk to increase the admin features and can concentrate more on the user location mapping clearly Review collected by and hosted on G2.com.