Tawk.to is free and easy to set-up, the dashboard is user-friendly; Review collected by and hosted on G2.com.

If a client disconnects to chat, there's no way to contact them again. Review collected by and hosted on G2.com.

Tawk.to is very good software itself, the ability to have a live chat and help center all in one site is very appealing and the knowledge center function is very easy to use. I especially love the ability to create tickets or have users create tickets themselves. It really streamlines our help center process. The ability to interact with users that are currently on the site is nice to have as well. Review collected by and hosted on G2.com.

The ability to use custom domains for $18 a month is a pretty steep price just for the ability to remove branding from a knowledge center. I believe $5 or maybe even $8.99 a month to link a domain should be a thing. I wish the live chat would tell us if they are using a VPN or Proxy, that would be a useful feature to have. Overall great software but there is more that could be present. Review collected by and hosted on G2.com.

A lot of features you would expect to pay for with others but not with Tawk. The live chat is great and we don't have to pay per user. Review collected by and hosted on G2.com.

The UI is a little outdated but it does the job and exactly what we need. Review collected by and hosted on G2.com.

The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one. Review collected by and hosted on G2.com.

It will sound a little funny, but I don't like the notification sound of tawk to; I mean we don't have the option to change the notification sound. If the team tawk to add this feature to customize the notification sound then it will be a nice thing. Review collected by and hosted on G2.com.

I know Tawk Chat very well since my first job. It appeared to be very helpful to communicate with online visitors and automate some of that communication. No I often use Tawk on my personal landing pages. For example if there is a vacancy on our website, I ask to add Tawk code on that page so I can reply to candidates immediately. Review collected by and hosted on G2.com.

The best way to use Tawk is on the desktop. The mobile app is good, but I would prefer more "aggressive" notifications options, so I do not miss out on any of the messages. And believe me, I often miss them. Review collected by and hosted on G2.com.

It's a great cost-effective Tool for interacting with clients. We have our FAQ & Help section built around this. Review collected by and hosted on G2.com.

Their customer support is the worst. Seems like a mistake going with them as they don't seem to care after we based our customer support infrastructure on this tool Review collected by and hosted on G2.com.

Tawk is an online chat which offers almost all PRO features like triggers, automation, agent management, and widget management for free. It also has a good mobile app. You can install TAWK to as many of your websites as you wish, and again - it's free. Review collected by and hosted on G2.com.

It is unfair to complain about something you get as a freemium. If you use Tawk long enough to learn all of its features, there is nothing to complain. If they add a feature to integrate Tawk with some other messengers - that would be fantastic. Review collected by and hosted on G2.com.

Tawk enabled me to set up a chat on my website so that potential clients could communicate with me straight from the website. This would reduce rejections since they did not have to leave the website to communicate. Review collected by and hosted on G2.com.

Tawk did not have a lot of options when it came to the auto-response system. Instead, it could only capture the visitor's personal information rather than all the details about what they wanted to buy from me. Review collected by and hosted on G2.com.

tawk.to is the best solution for chatting on your website totally free! Of course, there are additional packages that can be purchased separately and that add functionality to the basic chat. For example, you can hire a person for 1 $ / hour to answer chat requests for you, or you can delete the tawk.to brand. I consider it excellent especially for nonprofits who may not be able to afford to spend a lot of money in a year for a paid service. Review collected by and hosted on G2.com.

However, this service has a lack, it does not have a service that allows the configuration of a chatbot. Especially in recent times, chatbots are depopulating and the lack is being felt. Obviously, however, it is not an essential service, and therefore we can do without it, but if we need it, we must necessarily look for some alternative service. Review collected by and hosted on G2.com.

Tawk.to is an online chat app that lets you talk to people from all over the world without the hassle of finding a phone number or email address! It offers high-speed connections with seamless video streaming, and our video quality is second to none. You can also enjoy chatting with your friends using this app as it is available on iOS and Android devices. Review collected by and hosted on G2.com.

It can be made more professional in looks. Review collected by and hosted on G2.com.