I can easily manage my website visitors, easy to chat with them. Review collected by and hosted on G2.com.

There is nothing to be dislike at the moment. Review collected by and hosted on G2.com.

The advantages of using this real-time chat are that it allows interaction with the customer and clarifies doubts about the product or service being offered on your website. It is a dynamic and functional chat where you can also customize it to adapt it to your brand. Review collected by and hosted on G2.com.

There is nothing I don't like about tawk.to, it is a very comprehensive software that meets all my expectations. It is very user-friendly and has a simple interface. Excellent software. Review collected by and hosted on G2.com.

We use Tawk.to on our website for real-time communications with our visitors and existing clients and even for opening tech support tickets. We find it an invaluable tool for day-to-day operations and wholeheartedly recommend it. Review collected by and hosted on G2.com.

The GUI and overall functionality could be improved somewhat to make it more intuitive for inexperienced users, as the learning curve is a bit steep for newcomers. Review collected by and hosted on G2.com.

The grand mix it gives to you as a web master is unique. It's free and cloud-hosted, customizable without so much of limitations. Review collected by and hosted on G2.com.

Customizing the widget implementation is a bit tricky to match with the websites theme. Review collected by and hosted on G2.com.

Tawk is amazing, it is the best free live chat solution for any business. I have been using it for over 6 months now, and I couldn't be happier. It is packed with features and integrates with many big eccomerce apps. Review collected by and hosted on G2.com.

The only thing I dislike is the emails. I only have one live chat agent and myself that replies to requests; whenever we miss a request, I recieve two emails, it isn't the end of the world but it's a pain. Going through the settings, you can't change it either. The customer service team is also okay; it's definitely not the best. All the things they say are just copy and pasted from a script they have. Review collected by and hosted on G2.com.

tawk.to integrated with our website which makes it seamless and rapid to communicate with online web visitors in real-time. Review collected by and hosted on G2.com.

For the entire duration that I have been using tawk.to, I barely encounter errors at all. Review collected by and hosted on G2.com.

It is an excellent tool to manage the flow of attention since as we interact with our clients, in a web application or mobile phone, we can record information about the pages they visit, what they search for within our platform, and the responses we make to each one of the clients. Review collected by and hosted on G2.com.

The price of services for high volumes of transactions or intensive use may not be so low, compared to other competitors, however it is an extremely stable platform, with more than 9 years in the market and they have remained among the ones that offer the most a return on investment. Review collected by and hosted on G2.com.

Tawk.to is the best live chat solution for every business website. It has many powerful features. For example, the knowledgebase is integrated within LiveChat, Canned quick replies, has many customisation options, and alerts when the agent is already serving the customer. Review collected by and hosted on G2.com.

Data management needs to be optimised as the pre-filled form field doesn't store in a database. Or should provide an option to keep database via webhook or google sheets. Review collected by and hosted on G2.com.

I appreciate the insights provided (how long people are on our page, where the traffic is coming from, how many visits, etc.), and the ability to view what the user is actively typing in chat requests. Review collected by and hosted on G2.com.

Can experience some glitches with chats going missed stating that all users are offline while you are in fact online, but this occurs seldom. Sometimes there is a delay with these notices being sent to your inbox as well. Review collected by and hosted on G2.com.

Tawk.to has lots, and I mean lots, of amazing features, most of which are free. For companies with multiple chat agents, you can transfer chats to other agents, which is a feature I like. You can also see the page of your website that the user is on so you can look at the same page while engaging with them. There are a lot of automated options too. Review collected by and hosted on G2.com.

It was hard to adopt the chat platform with my colleague because he thought that it was overwhelming at first. It took a while to get a hang of, but they offer great support and tutorials in addition to their knowledge base. Review collected by and hosted on G2.com.