---
title: TASKE Contact Reviews
meta_title: 'TASKE Contact Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TASKE Contact works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# TASKE Contact Reviews
**Vendor:** TASKE Technology  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 3
## About TASKE Contact
TASKE Contact is a contact center call management software that offers real-time ACD monitoring, and historical call reporting for the contact center.




## TASKE Contact Reviews
  ### 1. Not enough transparency

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2018

**What do you like best about TASKE Contact?**

you can view live call activities - for example, you can see how many agents are currently busy/idle, and how many calls are abandoned etc.

**What do you dislike about TASKE Contact?**

It's difficult to download data and verify the accuracy of the data

**Recommendations to others considering TASKE Contact:**

If you are looking for digging deep into your call center data, you may want to consider other alternatives. Taske is not a satisfying tool for businesses like transparency. However, if you have a strong IT team who can manage the set-ups and can efficiently make changes, this tool can be helpful. 

**What problems is TASKE Contact solving and how is that benefiting you?**

Used it to analyze call center activities and you can use it to get a general idea of the trends


## TASKE Contact Discussions
  - [What is TASKE Contact used for?](https://www.g2.com/discussions/what-is-taske-contact-used-for)

- [View TASKE Contact pricing details and edition comparison](https://www.g2.com/products/taske-contact/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A59%3A25+-0500&secure%5Bsession_id%5D=89a2d7be-0ffe-48e4-b6c2-50fcf852b3c8&secure%5Btoken%5D=5b4a2315fb7df96dba4ff595fd3549fe3d6e7328296a5b24c687539af2979773&format=llm_user)

## TASKE Contact Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access
- Service Level Agreement (SLA) Management
- Performance Management
- Queue Management
- Compliance Management
- Customer Experience Management
- Attendance Management
- Employee Management
- Time Off Management

**Administration**
- Automation
- Productivity Analysis
- Dashboards
- Labor Forecasting
- Intraday Management
- Quality Management

**Additional Functionality**
- Performance Metrics
- Leave Tracking
- Call Monitoring
- AI Copilot
- For Call Centers
- Employee Time Tracking
- Third-Party Integrations
- Generative AI
- Activity Monitoring
- Reporting/Analytics
- API
- Call Recording
- Approval Process Control
- Skills Tracking
- Activity Tracking
- Variable Workforce
- Employee Coaching Tools
- Employee Database
- Online Time Clock
- Agent Interface

## Top TASKE Contact Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,488 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews)

