SS
Shikha S.
Business Analyst- Conversational AI
Small-Business (50 or fewer emp.)
"Good Services & Support Team (Srikanth & Arjun)"
5/5
What do you like best about TARS?

I like the flexibility of the Tars chatbot design tool. I've been using the Tars platform for a long time to create chatbots for my clients for their landing pages and Lead

generation. Srikanth & Arjun at Tars has always supported me in completing my projects & client's requirements on time. I've always been learning something new while working with them. They are amazingly supportive and guide me to complete my projects on time.

Thank you both of you for the support, Srikanth & Arjun. Review collected by and hosted on G2.com.

What do you dislike about TARS?

Nothing, to be honest, not dislike, but sometimes I face difficulties analyzing the backend data. Not a big concern, but I'm looking forward that the Tars product team definitely bring new features to easily analyze backend data. Review collected by and hosted on G2.com.

Khushboo o.
KO
Khushboo o.
Project Manager
Mid-Market (51-1000 emp.)
"Excellent services and support"
5/5
What do you like best about TARS?

We love the concept of chatbot dashboard where we can easily create tons of flows using gambits and add great features in a super cool and fun way. This handy tool has made our lives easy. Review collected by and hosted on G2.com.

What do you dislike about TARS?

There are some functionality restrictions regarding customisation within their existing framework. However, their support and development team is always there to help and provide the perfect solution for our requirements. Review collected by and hosted on G2.com.

Aaron R.
AR
Aaron R.
Owner/Manager
Small-Business (50 or fewer emp.)
"Powerful tool - and there's so much more still to explore!"
4.5/5
What do you like best about TARS?

I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. Review collected by and hosted on G2.com.

What do you dislike about TARS?

The ability to customize is there, but I find it a bit clunky and confusing to use. But there's a whole world of templates that have been developed since I started using TARS that I really need to revisit. Review collected by and hosted on G2.com.

Leonardo W.
LW
Leonardo W.
CEO
Small-Business (50 or fewer emp.)
"Best in class for leadgen"
5/5
What do you like best about TARS?

TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platformy evolved focused in results, you can integrate your Google Analytics, Facebook Pixel and AdWords conversion tag to track results and measure your campaign.

You can also integrate with Zapier, so that will open a lot of possibilities.

Compare with static landing pages, we have seen an increase on conversions and more engagement.

Other thing I like with TARS is that the bot look like a bot, and not s simulated human, this may look counterintuitive, but users don't like to talk with someone and discover later that is not a human.

Review collected by and hosted on G2.com.

What do you dislike about TARS?

I think the backend looks a little outdated. I would like to see all the stats for all bots under one panel, with all the data, like conversions, number of users and other, but, the way is designed now, it will not make things harder, it work just fine. Review collected by and hosted on G2.com.

US
Umamah S.
Digital Transformation Manager
Mid-Market (51-1000 emp.)
"Great Experience with Tars Team (Arjun & Rwitam)"
5/5
What do you like best about TARS?

Arjun & Rwitam at Tars have been exceptional supports to our project. They take great care to assist and support us with all of our requests and prioritize them appropriately so we can ensure the quality of our care is always being met. Review collected by and hosted on G2.com.

What do you dislike about TARS?

Sometimes requests can get lost as we send multiple requests at once to the Tars team, but eventually we are able to revive those as well. Review collected by and hosted on G2.com.

ME
Mohamed E.
Digital Transformation Officer
Mid-Market (51-1000 emp.)
"A great solution for our company and an AMAZING support team"
5/5
What do you like best about TARS?

Their support team ( especially Arjun & Rwitem ) and the quick responses and problem solving Review collected by and hosted on G2.com.

What do you dislike about TARS?

Nothing comes to mind for the time being Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Excellent platform for handling WhatsApp campaign"
4/5
What do you like best about TARS?

The best part of tars is that, we can integrate it with CRM and use api keys for property call. And it easy to schedule WhatsApp campaign it defined way with media support Review collected by and hosted on G2.com.

What do you dislike about TARS?

The reporting part need some updation with detailed analysis. Other than that, it's an excellent platform for WhatsApp campaign. There is no dislike except the report part Review collected by and hosted on G2.com.

NC
Nejia C.
IT Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It was a very interesting experience."
5/5
What do you like best about TARS?

This little comment to say a word about Mr Arjun Rana. A professional, friendly advisor. Always attentive and very responsive. Review collected by and hosted on G2.com.

What do you dislike about TARS?

The version doesn't support the french language. Review collected by and hosted on G2.com.

LL Lucas V.
LV
LL Lucas V.
Process manager
Mid-Market (51-1000 emp.)
"Flexibility and good service"
5/5
What do you like best about TARS?

Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot. Review collected by and hosted on G2.com.

What do you dislike about TARS?

There is a few features that will be nice to have and are not available right now. But they are very open to including client requests into their backlog. I believe that is it. Review collected by and hosted on G2.com.

Sarvesh  M.
M
Sarvesh M.
Director
Mid-Market (51-1000 emp.)
"Excellent service, easy to use product"
5/5
What do you like best about TARS?

2 elements are the best-

a) Configurability which is simple

b) Servicing by TARS team and responsiveness Review collected by and hosted on G2.com.

What do you dislike about TARS?

Nothing to be honest. But if feedback be given, then maybe future product updates and probably availability of more stickers, icons, colors. Review collected by and hosted on G2.com.