Customized dashboards, easy to use, and everything usually runs smoothly without hiccups. Review collected by and hosted on G2.com.

Customer support can be frustrating at times. Also, when there is an issue, it seems like it takes a LONG time to fix. Just turn around time could be better. It's not good for our business when we have to explain to our clients why something is down for an extended period. Review collected by and hosted on G2.com.

I like that it's super user-friendly once you can get a grasp on where to locate things. I also enjoy the different tabs that allow easy access to look at different digital advertisement platforms. Review collected by and hosted on G2.com.

I think the thing that I dislike the most is the load times when attempting to connect a 3rd party platform into TapClicks, which isn't a result of anyone or anything since it's not a normal platform that every agency uses. Review collected by and hosted on G2.com.

My favorite part about TapClicks is the Instant-On connectors. It is so user-friendly that I had all of our marketing advertising connected and reporting in less than 10 minutes. Also, it has the MOST options for these style connectors so it truly hits almost any marketing channel that you might have. Regardless, if you ever come across something that isn't an Instant-On, you can literally pull any data in that you can get in a CSV file from any source. Review collected by and hosted on G2.com.

There isn't much that I dislike about TapClicks. The only caveat that can take some time is building the smart connectors. But once you have it down, it's smooth sailing except for a few troubleshooting things. Review collected by and hosted on G2.com.

The ability to control what a client can see versus what we see. There are so many ways to use the software internally and externally. Internally we're able to track performance and see what we need to see while also having a dashboard for our clients that has all the information from the same campaigns but with the information laid out in a way the client can understand. Review collected by and hosted on G2.com.

I would like to see more platforms available to connect. We have a few connections manually made with Tap Clicks, but there have been some glitches. I would like if there was some sort of alert that tells us when information isn't being connected, it can help us avoid what happened with us -- which was our client emailing us panicked that their campaign wasn't running because the dashboard showed no information. Review collected by and hosted on G2.com.

We use multiple systems for fulfillment (print, local online, targeted display on networks, Connected TV, OTT/CTT, etc.). TapClicks allows reporting from all those systems to flow into one centralized location. We are also able to use our branding (Amplified Digital) on the reporting and dashboards. Review collected by and hosted on G2.com.

On occasion, there are hiccups with data connectivity, but our support team can remedy them quickly. Those instances sometimes occur on the external system, so not a TapClicks' issue, yet they can work with the external system to establish the connection quickly. Review collected by and hosted on G2.com.

I do not like this product. It did not provide the information promised, and the company support is non-existent when trying to get an answer. As a new user, I followed the training, but the resulting report was irrelevant to my client's business or questions. Review collected by and hosted on G2.com.

The results of my search were totally unrelated to what was requested. I was shown companies that were 300+ miles away from our client, but not those close. There were no PPC results, but a page of sample landing pages totally unrelated to what we were asking for. Review collected by and hosted on G2.com.

customizing dashboard and using templates to quickly proved deep dive data to clients and staff. everyone is now in the know and it didn't take 3 hours to compile Review collected by and hosted on G2.com.

need better font and size of font control in report studio. pdf version of updated manual. Review collected by and hosted on G2.com.

The best part about TapClicks is the fact it saves us a lot of time for the technical team to be able to focus on more important tasks and projects, such as client work. Review collected by and hosted on G2.com.

There are still some things that need polishing but by far the flexibility it offers is much better than other software products out there. Perhaps the customer service response time can be better in some cases but still generally very happy with it. Review collected by and hosted on G2.com.

Tapclicks has been very helpful for making real time results available to our clients, as well as facilitating reports. The code system works very well for helping us keeping everything organized. Review collected by and hosted on G2.com.

Updates are quite slow to come through and there have been some glitches. Occasionally pages are missing from export and we often have to wait several hours for campaigns assigned to show up in dashboards and report. The most frustrating part is that even when you save constantly, you have to log in so often and reports default back to sample data, cancelling out any codes you've added in. This also makes it hard to collaborate on reports. Review collected by and hosted on G2.com.

How everything is organized. It`s very easy to move around the platform and know where to go and how you can review any data. It connects very fast to all platforms we use and this makes our job easier. Review collected by and hosted on G2.com.

Sometimes it can be hard to make a connection for a new client, or it can happen that we already had this client but it has been deleted and there is no way to make sure but to go to the deleted or deactivated clients, it could have a pop up message giving this info. Review collected by and hosted on G2.com.